S920 Android 4.4.2 Problem!

I have recently upgraded the system on my Lenovo S920 to android 4.4.2, and since then my device has become unusable! Neither sim card now works and a message "Unfortunately, the process com.android.phone has stopped."
No matter what I attempt, the device does not work correctly. The pop up message will only disappear if the sim card(s) is removed.
Prior to updating the system the device worked correctly and I was very happy, sadly I can't say that now!!
Is there any way to reinstall Android 4.2?!
Solved!
Go to Solution.

I bought my lenovo s920 in china last year of may...since then i downloaded some apps from lenovo store...after a month ive noticed i dont hav google playstore..so i checked and my firmware doesnt support google..my model is s920 and only support s920-_ROW..How can i hav google playstore?...and also after upgrading my phone into new version my home key doesnt work and notification doesnt appear...pls help..thnks..

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Call received via PSTN gateway on response group, answered by desktop client inside LAN - works.
Call received via PSTN gateway on user DID, answered by desktop client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by desktop client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by mobile client inside LAN - does not work.
Call received via PSTN gateway on response group, answered by mobile client inside LAN - does not work.
Call received via PSTN gateway on user DID, answered by mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on response group, answered by mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client inside LAN - does not work.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client inside LAN - does not work.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client outside LAN (behind NAT, DSL router) - works.
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