SA 520 blank logon page

Hello.
We use SA-520 appliance as front-end firewall connected to sattelite with about 15-20 users behind. Remote management is enabled. Lately have found after device is up for 2-3 days and I'm trying to login remotely I get certificate warning and then just blank white page. If we make restart it keep run for a few days and then we get story from beginning. Any good ideas aell appreciated. Thanks.

Hello gentelmen,
Appresiate your assistance.
I would believe I've sorted out the problem. The internal logging system is not a good one I've ever seen. A lot of information written to log is not informative or even useless. As mentioned before SA520 is connected via stellite channel and due to the nature of carrier there are planty of TCP related issues. All this things goes in to the log and simply overfilling memory still being not well informative. I'd disable options in logging administration and got rid of my trouble - HTTP access works fine.
I'm still get receiving every 5 sec inputs in the log which I don't understand. Any good ideas?
WARN     Kernel       *******The above log repeated 2341 times ******* Component: KERNEL
ERROR   System     cslLicenseHandleRelease: Error in releasing License handle:Invalid or stale handle Component: PLATFORM
WARN     Kernel        size of this packet is lesser than minimum length Component: KERNEL
Thanks.
Igor D

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Hi Experts,
We are getting exception while calling the Portal URL.
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Please find below the trace against the exception ID:
#1.5 #5CF3FC5B7E1C00670000000300001B400004ACA7F25E4315#1315737232519#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Guest#0##n/a##8b1ef68fdc6111e0a5840000061bff66#SAPEngine_Application_Thread[impl:3]_24##0#0#Error##Java###04:03_11/09/11_102498150 An error occured in iView: N/A in component: N/A##
#1.5 #5CF3FC5B7E1C00660000000100001B400004ACA7F2896FC1#1315737235348#com.sap.portal.prt.runtime.broker#sap.com/irj#com.sap.portal.prt.runtime.broker#Guest#0##n/a##184d79b1dc6111e087880000061bff66#SAPEngine_Application_Thread[impl:3]_8##0#0#Error##Plain###Shutting down Application Brokerage...#
#1.5 #5CF3FC5B7E1C00660000000800001B400004ACA7F2940472#1315737236039#com.sap.portal.prt.runtime.broker#sap.com/irj#com.sap.portal.prt.runtime.broker#Guest#0##n/a##184d79b1dc6111e087880000061bff66#SAPEngine_Application_Thread[impl:3]_8##0#0#Error#1#/System/Server#Java###[PortalServiceItem.release] exception caught releasing com.sap.netweaver.coll.appl.rtc|RTCClientPollingService
[EXCEPTION]
#1#java.lang.NullPointerException
     at com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.unsubscribe(RTMFMessaging.java:1040)
     at com.sap.ip.collaboration.core.api.rtmf.core.cluster.ClusterSystemManager.unsubscribe(ClusterSystemManager.java:133)
     at com.sap.ip.collaboration.core.api.semantic.services.RTCBaseService.destroy(RTCBaseService.java:146)
     at com.sapportals.portal.prt.core.broker.PortalServiceItem.release(PortalServiceItem.java:389)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1159)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.release(PortalApplicationItem.java:1194)
     at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)
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     at com.sapportals.portal.prt.core.broker.ApplicationItem.release(ApplicationItem.java:476)
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     at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)
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     at com.sapportals.portal.prt.core.broker.ApplicationItem.releaseDependents(ApplicationItem.java:223)
     at com.sapportals.portal.prt.core.broker.PortalApplicationItem.releaseDependents(PortalApplicationItem.java:1156)
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#1.5 #5CF3FC5B7E1C006F00000002000016140004ACA819F31491#1315737896495#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Guest#0##n/a##1647a148dc6311e0aaaa0000061bff66#SAPEngine_Application_Thread[impl:3]_9##0#0#Error##Java###04:14_11/09/11_102498150 An error occured in iView: N/A in component: N/A##
#1.5 #5CF3FC5B7E1C007000000000000016140004ACA81A149C1D#1315737898689#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Guest#0##n/a##18319b2cdc6311e092af0000061bff66#SAPEngine_Application_Thread[impl:3]_14##0#0#Error#1#/System/Server#Java###An error occured during authscheme computation.
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in init method
Component : com.sap.portal.runtime.logon.certlogon
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     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
     at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.getLogonIView(AuthenticationService.java:233)
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     at com.sapportals.portal.prt.pom.PortalNode.createComponentNode(PortalNode.java:275)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:617)
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     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
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     at com.sap.portal.navigation.Gateway.service(Gateway.java:117)
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     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
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     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
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     at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
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     ... 37 more
Thanks & Regards.
Anurag

Hi,
Check if your portalapp.xml has an entry "<property name="ClassName" value="com.sapportals.portal.ume.component.logon.SAPMLogonComponent"/>"
If it is there, then I feel that this is an issue with jar files not getting imported properly.
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Regards,
Vijay.

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please can u help me in this
waiting for u r responses,
Regards,
Shilpa.
Edited by: pasumarthi shilpa on Dec 15, 2008 7:40 AM
Edited by: pasumarthi shilpa on Dec 16, 2008 5:16 AM

Hi,
Check the user Authorization in R/3 and Portal also..
In portal, Content Administration-->Portal Content -->Your folder(i.e. Role) -->Give a Every one Group Permissions with Read to that folde and check the Enduser check box.
Thnx
Suriya

Different logon pages for same server.

hi Expert,
I have created two different logon pages with different URL's for the same server, now i can use both the pages to logon in to the system.
what i need to do now is :-
URL "A" users set ="A"
URL "B" users set ="B"
If we have the above two different URL and respective users for those URLs.
Now if i am User from the User set "A" and try to Login by using URL "B".
I am able to login, but i want to restrict.
ie.
users from set ="A" login only by the link URL "A"
users from set ="B" login only by the link URL "B"
Points would be given to helpful answers.
Regards,
Sanjyoti.

Hi Sanjyoti,
I am not sure if this would work, but if time permits then do try this.
User A -- URL A
User B -- URL B
Now make User A a part of Group A, and set conditions in code that Group A can logon only through URL A and User B can logon through URL B.
Then in code check the association user - group and group - url and accordingly allow / disallow the user to go ahead.
This is just a thought.....do tell me if this works.....or if it doesnt then do post the solution you use....
Thanks,
GLM
P.S: PLEASE CLOSE THE THREAD IF THE ISSUE HAS BEEN RESOLVED
Edited by: GLM on Aug 27, 2008 2:08 PM

My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?

My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?

If you are running Mac OS X 10.7.3 then you have Lion installed, not Snow Leopard. It's probably not important to this discussion, but something you should be aware of.
What application are you printing the PDF files from? Have you tried opening the PDF file using the Preview application that can be found in the Applications folder? Does the issue still occur? Have you tried other PDF files from a different source?
Another poster in the following discussion thread reported that this method resolved their black blank PDF issue when viewing (and presumably printing) PDF files from Safari.
https://discussions.apple.com/thread/3890509?start=0&tstart=0
This solved my question by mcbuffy on Apr 20, 2012 11:29 AM
There's a solution if you want to see the PDF inside Safari's window :
Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
If you see a file with PDF in its name drag it to the trash.
Quit and restart Safari to test with a PDF.
If it works you can empty the trash.

"My Yahoo" page loads up as a blank white page, with no error messages or anything. Any ideas why?

I started a thread on this topic many months ago, and have yet to see any reply for support for this topic. The issue I have had now for over 6 months is that Firefox will not load my "My Yahoo" page at all. I get no error messages or anything, just a blank, white screen when I try to load it. I can load this same page in IE as well as Chrome, but I much prefer to use Firefox if I can. I did follow all of the instructions and ideas that are out on the forum for handling similar problems such as this, but with no success. Clear Cache, History, etc, as well as disabling Add-Ons, restarting, etc, as well as setting proxy settings to No Proxy, etc, etc. Does anyone have ideas ideas as to why Firefox is no longer able to load "My Yahoo" page, but I am able to load things like my Yahoo Mail page successfully? Thank you in advance for any ideas anyone has on this.

Firstly, a heartfelt "Thank You" for the prompt reply. I have gone through the steps you outlined above in the past, with no success, but I did them again just to be certain. One other thing that took place since posted this a few days ago, is that I "Updated Firefox, to 9.0.1 and after I did that, then Firefox would not even load at all. I kept getting a Firefox has crashed pop up, etc. So I figured before I could go through the steps you outlined above, I needed to "Uninstall and Reinstall" Firefox once again. I did this, and loaded the Yahoo Optimized version since apparently the generic version of Firefox, 9.0.1 must have some bugs that did not allow it to load up on my computer. After reloaded Firefox, I proceeded to go through the steps you have outlined above, and as typical, I still have the same problem, even in Safe Mode. My Yahoo comes up as a Blank White Page... no error messages or anything, just a blank white page. Since I have posted this I have been forced to use Google Chrome, and I really hate using that browser, but I don't know what else to do here. Any other ideas please? Thank you once again.
Note: Even as I am typing this Firefox is coming up with a pop up window, suggesting I update to version 9.0.1 since it is a security and stability update. However I won't do this, because the last time I did, Firefox would not load at all.

SA 520 blank logon page

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