Sa520 not sending logs through email . unable to send log
runSmtpClient failed
Component: PLATFORM
Could not execute the smtpClient. adpCmdExec failed. Exiting.
Component: LOGGING
waht shoud be the resolution
Hi Subir,
We are able to send logs successfully through email (see attachment). Could you please provide more details on the issue reported. Can you also let me know which firmware version are you using on SA500? The latest firmware is 2.1.51 and can be downloaded from www.cisco.com
Also please provide us dbglogs when the issue occurs. Please change / remove all passwords before providing the dbglogs. To get dbglogs, log into SA500 web UI and in the URL type the following:
https://IP_address_of_SA500/scgi-bin/dbglog.cgi
Thanks,
Nitin
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