SA520W Optional WAN port problem

Hello,
I have a problem to configure the optional wan on my SA520W.
We have 2 connexions (Cable and ADSL), when I set the primary wan with the Cable there are no problems. When I set the primary wan with the ADSL there are no problems. But when I set the Cable on the primary wan, and the ADSL on the optional wan, primary wan works, but optional wan doesn't. Leds are green, link state is UP, but wan state is DOWN.
Connection Time
: Not Yet Available
Connection Type
: PPPOE
Connection State
: Not Yet Connected
Link State
: LINK UP
WAN State
: DOWN
IP Address
: 0.0.0.0
Subnet Mask
: 0.0.0.0
Gateway
: 0.0.0.0
DNS Server
: 0.0.0.0
Secondary DNS
: 0.0.0.0
MAC Address
The SA520 runs firmware 2.2.07.
Can anyone point me to a solution ?
Thanks,
Graham.

Graham,
To use both WAN ports at the same time, browse to Networking-> Optional Port-> WAN Mode. Select Load Balancing so that all traffic will be balanced between the two WAN ports. The other modes only allow a single WAN port to be connected at one time.
- Marty

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SA520 optional wan port problems

Hi,
I've got some problems activating my optional wan port...
The error is :
[SA520]pppoeMgmtTblHandler: pppoe enable failed
[SA520]pppoeMgmtDBUpdateHandler: error in executing database update handler
Thanks for your help,

Hello weillia,
Thanks for your response,
but....
I don't understand your question ? i tried protocol bindings to force DNS protocol using first wan port...
Problem is the same...
And I'm using public Google dns for my domain.
But I've got another big problem !!!
I bought a small DLink DSL320B to replace my old Thomson 510 (wich is not ADSL2+ compatible)....
It doesn't works with SA520... I've got kernel errors :
Fri Sep 30 14:45:00 2011(GMT +0200)
ERROR
Kernel
ip_conntrack_in: Frag of proto 17 (hook=0)
Component: KERNEL
Fri Sep 30 15:24:01 2011(GMT +0200)
ERROR
Kernel
*******The above log repeated 41 times *******
Component: KERNEL
Fri Sep 30 15:24:01 2011(GMT +0200)
ERROR
Kernel
ip_conntrack_in: Frag of proto 47 (hook=0)
Component: KERNEL
Configuration is good (bridge mode) and It works well directly on a PC...
Thanks for all.

SA520W Optional WAN Port PPPoe fails to connect

Hello,
I am trying to connect a SA520W optional/secondary port to the Inet. ANd it always gives me this error:
pppoeMgmtDBUpdateHandler: error in executing database update handler
Component: PLATFORM
AND
pppoeMgmtTblHandler: pppoe enable failed
Component: PLATFORM
I have no idea how to resolve this.
Updated to actual firmware - same result.
Help is highly appreciated.
Ben

Hi Ben, thank you for using our forum, my name is Johnnatan I am part of the Small business Support community. I apologize for your inconvenience you are having Ben, just to make sure you are running the last firmware it is 2.2.0.7, you can download it in the link bellow.
http://software.cisco.com/download/release.html?mdfid=282414018&softwareid=282728525&release=2.1.71
I advise you to perform a factory reset, set the time correctly. Then create the PPPoE profile and apply it to the WAN port again. After you have established the connection, please continue with the rest of the configuration, if the issue continue please contact your Internet Service Provider to troubleshoot your modem or verify the necessary information.I hope you find this answer useful
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

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The ISP that is conncect on the wan port works fine and I get the full speed out of that port. I called the ISP and tested it with them and we get a good full speed conncection.
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Have you tried switching the WAN and optional WAN ports around? If so, did the issue follow the ISP, port, or did the issue go away all together? We have used the optional WAN port for load balancing, as well as, for failover with no issues. Cable modem on WAN port and DSL modem on optional WAN port.

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Unfortunately, Apple removed the ability to manually optimize WAN port settings when they introduced the AirPort Utility 6.x versions a few years ago.
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Hello Christian,
What is the port configuration settings, set to 10/100/1000 Half or Full. If Auto try manually changing. Also you can try to clone the mac address, or set the mdi/mdix settings on the G4 router if possible.
Cisco Small Business Support Center
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CCNA, CCNA - Security

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We switched to another internet provider and have problem with our SA520w and a slow WAN connection on av fibre connection.
We have confirmed that we need to set/ force the WAN port interface on the router to use 10base-t (Full duplex) in order to get maxium speed from our Internet provider. Is there any solution force the router to use that settings as I cant find that alternative on the port setting page in router configuration?
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Thanks

Hi,
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I think the PM G4 quicksilver can accept an airport card (older kind). I can get one for around $100.
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Install 5.6 utility on your computer. Here is a method.. there are others.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
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http://www.timdoug.com/unpkg/
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Another alternative just popped up.. buy a crossover ethernet cable.
https://discussions.apple.com/message/23236139?ac_cid=tw123456#23236139
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EA2700 WAN PORT open to the world by default?

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https://superevr.com/blog/2013/dont-use-linksys-routers/

Does the WAN port in client mode on the Airport Express?

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There is one Airport Express in a home basement. It is connected to an Internet connection. This Internet connection goes into this home basement.
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- end -

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Hi,
We recently procured an 1811 router to replace a SOHO linksys at a store we service. We needed redundant WAN interfaces to use the DSL as a backup to the main cable connection, and a Linksys RV082, while doing the job when it actually worked, died repeatedly. We decided after looking at the 1811's feature set to just get the Cisco and be done with it and not monkey with SOHO gear anymore.
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What am I doing wrong? Do I need to suck it up and learn IOS?
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Todd

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What does the green led on the WAN port indicate?

Does it indicate that there is a PHYSICAL connection or there is activity? If you have a bad cable between the modem and the WAN, will the WAN led light up? If the modem isn't operating correctly, will the WAN led light up?
The reason I ask...I have two Airport Extremes. The green led on the WAN port started acting finicky on the first one (the internet is down whenever the WAN led isn't lit). I could jiggle the ethernet cable just right and it would come back on. I changed ethernet cables, no change. I decided the WAN port must have a bad connection internally, so I switched over to the second Extreme. Same problem. It is highly unlikely that two Extremes have the exact same problem. If I could figure out what that green led on the WAN port actually means, I could diagnose this a little better.
To make it worse, I have an ISP that loves to blame Apple for all their internet problems, so I need hard proof that something may be wrong with their modem.

Does it indicate that there is a PHYSICAL connection or there is activity?
Both. A solid green light indicates that there is a "live" connection on the other end of the cable. Network activity will be indicated by a flashing green light.
If you have a bad cable between the modem and the WAN, will the WAN led light up?
No.
If the modem isn't operating correctly, will the WAN led light up?
Possibly. A malfunctioning modem may still provide a solid connection and thus the light may still be lit, but no flashing to indicate that there is no activity on the connection.
I could jiggle the ethernet cable just right and it would come back on. I changed ethernet cables, no change. I decided the WAN port must have a bad connection internally, so I switched over to the second Extreme. Same problem. It is highly unlikely that two Extremes have the exact same problem.
Since you already tried multiple cables and multiple base stations, I would tend to believe the issue is with the ISP's modem.

SA520W Optional WAN port problem

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