Sad face and connection problems

When I turn on my iPod, it shows me the Apple logo and then the sad face. Then it turns off. When I connect it to my Mac, it doesn't show up on the desktop and on my iPod's screen, it repeats the Apple/sad face sequence. When I plug it into my recharger, it repeats the Apple/sad face sequence. I would restore it, but when I run iPod Updater it is useless because my iPod won't show up on the desktop. I've had this iPod for a long time now. I haven't changed any software. A few weeks ago, I was with my friends. We wanted to play haki sack so I put my iPod in my jacket pocket and put it GENTLY on the floor. Later, we moved location and my friend took my jacket for me. I'm not sure if it was dropped, but I have dropped it once in the past. After that day, my iPod would freeze randomly while playing a song and I would have to restart it. Now, it is dead.

You can try this link regarding the HDD you can run tests on the HDD to check it for problems click the link
http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/

Similar Messages

Apple icon, sad face, and low battery symbol (not charging) what's going on

my iPod U2 4th gen started acting up on me. it needed to be reset more and more often, until it decided to just stop working all together. it would show me the apple sign, sad face, and low battery symbols. bought and installed new battery, won't charge. it changes from apple icon to sad face back and forth on it's on when plugged into wall with firewire. goes from apple icon to sad face when connected to pc via USB. pc won't recognize it. please help! i've tried everything! is there something wrong with my hard drive? i'll pay anything to save the files on my hard drive. HELP!!!!!

Hey man...I have the EXACT same Ipod with the EXACT same problem. I went to the apple store and they told me I had to wait 3 days to make an appointment with a "Mac Genius" to look at it and that with all the repairs done it would probably cost me $150. Frustrated, I went home and did some research and heres what I found:
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://notpopular.com/blogs/josh/2006/03/29/fix-your-ipod-by-spanking-it/
I kid you not. So basically I put the wall charger on, let it charge for 3 hours. Took it off the wall plug and then slapped the $#!t out of it 4 or five times. Then turned it on. Same sad face. Tried a combination of the reboot procedure and slapping around and now it works! Good luck and hope it works for you too!
I feel like going to the apple store and slapping the crap out of "Mac Rip Ppl off Genius"

My ipod is going mad, giving me the "sad face" and refusing to restart!

The other day my iPod brought up the oh so familiar "sad face". I tried reseting it (the same way I fixed it the last time my ipod brought up the sad face) and got nothing but the start up screen...a prolonged wait, and the "sad face" once again.
I though maybe I could plug into my Powerbook and restore it to factory setting, but once again, the iPod decided to refuse. It is now displaying the lowest level on the charging sign and showing the sad face whenever I try to reset it. Also to be noted, it will not recharge at all when I connect it to the power adapter. The computer won't recognize the ipod so I'm at a bit of a loss. Any ideas? Do I simply have to take it into the Apple Store to get it looked at? Suggestions would be appreciated.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

I am having trouble connecting to 4g. I am always getting a sad face cannot connect to network

I am having trouble connecting to 4g. I am always getting a sad face cannot connect to network

What do you mean by this? Please re-state the question and include relevant information like who you are, and what carrier you are using.

My ipod has a sad face and it wont play

i have and ipod 5th generation i had a sad face and i restore it but when i put songs in it they wont play it plays a small portion of the song but then it stops and when i connect it to my computer it slows it down and my computer wont response to anything
5th Windows XP

Welcome to Apple Discussions!
Make sure the software on your computer and iPod is up to date...
iTunes
iPod Updater
Update iPod's Software
And try restoring the iPod again...
Restore iPod
btabz

Sad face and exclamation point, HELP!

My iPod mini is only 3 weeks old and it won't do anything. I have tried to reset it time and again unsuccessfully. It won't charge, it won't come up on itunes. All I get is the sad face and the apple icon. What can I do to fix it? I have tried everything they say to do on the web site. Help! Please!

Right.
If you do have to send it in, then look at this link first...
http://docs.info.apple.com/article.html?artnum=61771
Most likely though, you will need to do as Mark suggests
btabz

My ipod nano 5th gen. has a sad face and itunes dosent work for it

my ipod nano has a sad face and i yunes dosent work for it

iPod Manuals
iPod Repair Tutorials
iTunes & iPod Hints & Tips

Sad face and folder with ! mark. Help needed

My ipod will either show the sad Ipod face, or the folder with the exclamation mark when I try to turn it on. Also my computer won't even recognize it. It wont work or anything. I have tried to reset it, but nothing works. What are my options? I went to check out the repair options but when I choose defective unit, it wants me to pay over $200. I also just went out of warranty. Like last week. I have the 20GB, and its the version right before the video ipods.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
last resort and at your own risk.
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Ipod with sad face and will not stay in disk mode but hdd works

Hi,
I've got a problem with my ipod and i've tried everything to fix it and nothing works.
So basically after my ipod gave me the sad face I tried putting it into disk mode and that worked successfully! However after I plugged it to my computer, it would (after a few moments and windows detects something being plugged in) it resets itself and gives me the sad face again and following that a sign comes up saying Please Wait Very Low Battery.
I know its not a low battery problem since during disk mode the battery is full.
Other strange things is that in Diagnostics mode the HDSpecs section just shows just a bunch on meaningless characters and numbers for each of the specs listed. I thought that this may have just meant I had a broken harddrive so i got one of those ipod harddrive to IDE converters and plugged by ipod harddrive in (yes i now have opened the ipod). Strangely enough the ipod hard drive appears on my computer and works beautifully and i can read and write to the drive.
I went though the forums and found someone with the exact same problem and was solved:
http://discussions.apple.com/thread.jspa?messageID=7244984&#7244984
However the person never said how they solved it except that they followed the guide posted by Mitch 751 which I also tried to no success.
Does anyone have any ideas what else I can try?
Cheers,
Victor

same problem mate ???

Sad Face and Clicking Sound

I hav read most posts and I am still having a problem. When I start my iPOD I hear a clicking sound every 5 secs or so and then after the apple is on the screen for about 10 secs the sad face appears. I have downloaded the new updated (2006-3-23) but I can't do anything because my computer won't see the iPOD (I have a click wheel 40GB). I have tried putting it in disk mode but it won't go into that mode. I am at a loss right now.
HELP!!

I had a 20GB 4G also, same thing happened, and even when I was able to restore it on the computer, it would stil not work right. But mine also had the problem that it would get stuck on hold, I dont know if that is happening to you. Best thing to do it bring it to a apple store if its still under warrenty, or sell it for parts on ebay.
-Dan

Timeouts and connection problems after 5.1(2) upgrade

AIM/chat and some other programs are having timeout/connection problems after upgrade to 5.1(2). I am using S241 also. The connection problems stopped when the IPS was set to bypass. Rebuilt IPS and left sigs at default settings and problem is still happening. I am not seeing any of the IPs that are having the problem in the Event Viewer or on the Events in the IDM.
Any known issues with the 5.1(2) that would cause this type of problem?

I don't know specifically, but I did notice that 5.1(3) was released today.

Losing Events, Places, Faces and other problems in iPhoto

Bought the new iMac in January; carefully transferred photos from old G4 and took ages updating the details using the great events/places/faces etc facility. Recently 2 things happened - I bought a new camera (Nikon D500); imported and updated event/place/face etc; all working fine. Days later got an upgrade iPhoto message - dutifully did so. Next time opened iPhoto got message to upgrade database - did so. I think there was a message reporting that this was necessary to secure the database; but I was not really concentrating on this merely assuming that my "new" software would not create any problems (how wrong could I have been?!)
RESULT?
- lost ALL place/face details;
- photos still grouped as Events folder but only with with the old camera date format.
- "Albums" directory with titles from old iPhoto version on G4 machine re-appeared!
- In Finder file-path from root Pictures>iPhoto>Library>[subdirectories by year etc] replaced by a single iPhotodatabase that can only be accessed by opening using iPhoto
- iPhoto created a "recovered photos" subfolder in "albums".
I also notice that the Browse facility used to attach photos in Mail is also rendered useless - clicking one photo fails to attach a photo; i can click and drag one photo into an e-mail; but this goes into the e-mail body rather than as an attached item.
Any suggestions that allow me to recover the information so painstakingly entered will be useful.
I notice a lot of comments suggesting problems with iPhoto 8.1.1 - but I cannot see anything on the site similar to my problem - is this something that Apple are aware of and working on?
Steve

Welcome to the Apple Discussions.
Lets clear some things up first:
In Finder file-path from root Pictures>iPhoto>Library>subdirectories by year etc replaced by a single iPhotodatabase that can only be accessed by opening using iPhoto
This is normal. Since iPhoto 7 (iLife 08) the old iPhoto Library Folder is now a Package File. This is simply a folder that looks like a file in the Finder. The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves. (See below for details on how to access your files)
I also notice that the Browse facility used to attach photos in Mail is also rendered useless - clicking one photo fails to attach a photo; i can click and drag one photo into an e-mail; but this goes into the e-mail body rather than as an attached item.
This is normal. That's how Mail works with Photos in an Email. Altering that is a matter for Mail. Elect to send Plain Text Emails. Note that how the email looks on your Mac has very little bearing on how it will appear on the receivers machine. It's pretty much 100% dependent on the setting on their email client.
As to the missing Faces/Places etc. This sounds like a damaged database file:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Failing that, restore from your back up.
As promised:
There are many, many ways to access your files in iPhoto:
*For Users of 10.5 and later*
You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
*For users of 10.4 and later* ...
Many internet sites such as Flickr and SmugMug have plug-ins for accessing the iPhoto Library. If the site you want to use doesn’t then some, one or any of these will also work:
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. However, if you're using Gmail you can use iPhoto2GMail
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
*If you want to access the files with iPhoto not running*:
For users of 10.6 and later:
You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu. Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and later:
Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
Note that iPhoto sends a copy+ of the file to Photoshop, so when you save be sure to use the Save command, not Save As... If you use Save As then you're creating a new file and iPhoto has no way of knowing about this new file. iPhoto is preserving your original anyway.
Regards
TD

Huge speed drop and connection problem when answer...

About 2 days ago my internet speed dropped hugely and it's almost now unuseable. I've run a speed test and the results are below. Any idea on what to do to get this resolved?
Also, every time I answer a call or disconnect a call the broadband connection is los which is very annoying! Again, any ideas about thats causing that?
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
102 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 102 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

AndyMc what you have supplied is the wireless connection rate between the router and your wireless adapter this is not related to anything from Bt. This is the connection rate which I am sure would be related to a channel issue more than the connection dropping. Here is a link to the help site that will assist especially the link with regards changing the wireless channels. http://bt.custhelp.com/app/answers/detail/a_id/11381/c/346,1887,1889
Make the change and then disconnect and reconnect the wireless and notice if the connection rate changes. I am sure you will get some interesting results. A good little tool you can use is an utility called inSSIDer just do a google search and install that, it will show you where there may be a conflicting channel issue, the non shared channels are 1.6.and 11. If you need to diagnose the dropping connection problem then that is a different issue to the connection one.

IPhone 3gs reception and connection problems, HELP!

My iPhone 3GS is having mutiple issues, including battery life, making and receving calls, making and recieving texts, and connecting to the internet. Lots of calls that people try to make to me never show up, and ones that do drop. It takes a few trys to get my calls to go out. Texts are the same way. Internet is sluggish and has trouble loading things without WIFI. My phone also has an overall sluggish-ness.

I tried again to restore last night. But now, restore wont complete. An error comes up after the firmware download to the phone. Now the phone is in recovery mode?
I went this morning to the Apple store - no appointment, silly of me :\. they they didn't have any open appointments today, so I made one for WED Morning, untill then, I will pull the sim card and put it into my trust old Blackberry curve

EP to R3 config and connection Problem

Hi
I am using r3 system for workflows my workflow scenario is completed, I got the data in SBWP tcode in inbox.After that i need to pass the data to Netweaver EP in UWL (Univercel Work List). How to configuretion and connectivity EP to R/3 and how to pass the data in UWL(Univercel Work List).Send me the Detailed steps with Screen shots.
Regards,
Hari

Hi,
You can have a look at this link:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/a3461636-0301-0010-3787-978f5ac8bd45&overridelayout=true
Regards,
Niraj

Sad face and connection problems

Similar Messages

Maybe you are looking for