Sad Face iPod...I have done everything Apple has told me to

I have done everything according to that document, and it doesn't work. My iPod will not go to disk mode. Also, whenever I try to reset it, it shows the charging icon, but it is frozen. I am really upset because this iPod is not even 10 months old. So I have two questions:
1.) How can I fix this?
2.)If it is not fixable, will Apple give me a new iPod? (and by new, I mean one with color and video)

If this doens't work.....then you must take your iPod back to the apple store and let them see it. Hopefully you are under warranty !!
iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen
You may need to restore your iPod if it does not appear in the Source list in iTunes or on your computer's desktop, or if an exclamation point and folder icon, or sad or "unhappy" iPod icon appears on the screen.
You might see these symptoms:
iPod does not appear in the Source list in iTunes.
iPod does not appear on the desktop, in a Finder window, or in My Computer in Windows.
A sad or unhappy iPod icon appears on the screen.
An exclamation point and folder icon appears on the screen.
Troubleshooting Steps:
Make sure your computer meets the system requirements for your model iPod. Connecting your iPod to a PC that has older iPod software on it can cause this symptom.
Macintosh users who do not have Mac OS X 10.3.4 or later can use the iPod Dock Connector to FireWire cable to connect to a FireWire compatible iPod to a FireWire-equipped Mac. With Mac OS X 10.3.4 or later, you can use the iPod Dock Connector to USB 2.0 Cable to connect a supported iPod to a high-powered USB 2.0 port.
Put your iPod into disk mode and connect it to your computer.
If you can see iPod on the desktop, in My Computer, or in iTunes, you're ready to restore it. You should attempt to restore the iPod even if it won't go into disk mode.
Warning: Restoring iPod erases and reformats the hard disk. All music and other data on iPod will be erased. Make a backup of any files or music on iPod before restoring it.
If you can't put your iPod into disk mode, reset it, then read the related documents to see if they might solve your issue. If not, consider setting up a mail-in repair for your iPod or visit your local Apple Retail Store.

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So, I have created my home sharing from my base computer to my laptop. On my lap top I see the tab for home sharing but it will not let me connect to my computer to share my music over. I have done everything iTunes has told me to but it still won't work. Any help would make my day...

I got some more info that may help.
I put a cd on my laptop, and was able to share it to my computer... So the problem is only from my computer to my laptop. I tried the firewall thing and it did not help. I read the rest of the trouble shooting page, and nothing else applies. iTunes is an execption and already was. I can not think of anything else being my problem. Do you think I should re-install iTunes or would that be a waste of time? At this point I am about to just call Apple for some help because I am getting to stressed over this.
Thanks

My ipad is not connecting to the wifi..how do i fix it i have done everything apple as told me

my ipad is not connecting to the wifi, i have reset everything even the wifi. how do i fix it?

Forget this Network and try connecting again.

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Is this shuffle white with a USB plug on one end. That's the 1st gen shuffle. If it has a clip with a colorful (or silver) metal case, that's a 2nd gen shuffle.
Since these two shuffles BOTH have this problem on your computer, ask your brother if he can use Restore in iTunes on these shuffles (or use the iPod Reset Utility). If it works on his computer, there is something odd happening on your computer.
If you think a combination of iTunes 8.1 and something about your computer is causing this problem, remove iTunes 8.1. Then install iTunes 8.0
http://support.apple.com/downloads/iTunes8_0_2_forWindows
Then see if you can get the shuffle to work or restore.

I can't get my messaging to work and I've tried everything apple has told me at this point

and I've tried everything apple has told me at this point. Still no MMS

Here's a similar discussion. This one has a person using T-Mobile, and I suspect the carrier is the issue.
https://discussions.apple.com/message/20268455#20268455

I have done everything apple suggests, and my ipod still isn't working

I was given a 1st generation shuffle from my brother and have been using it for about a year now until apple came out with itunes 8.1. Then things went bad....really bad. First it started playing songs in shuffle order even though I had shuffle off. After this, I had problems with new songs downloaded on the shuffle because they wouldn't play, and my song list was shortened. After this I tried restoring my shuffle and it couldn't restore it. It never finished restoring cause it came up with an error of 1419. I downloaded the apple reset utility program and all it does when I run this, is tell me an error, tell me it can't obtain information, or it freezes when I run that program. The one thing the program does do, it makes the i pod status light blink orange compared to it doing nothing at all. I have done everything else on the support page, i mean everything, and nothing has worked. I even got a new 1st generation shuffle from my brother and it ended up doing the same thing exact thing!!! Please someone tell me something that works!!

Is this shuffle white with a USB plug on one end. That's the 1st gen shuffle. If it has a clip with a colorful (or silver) metal case, that's a 2nd gen shuffle.
Since these two shuffles BOTH have this problem on your computer, ask your brother if he can use Restore in iTunes on these shuffles (or use the iPod Reset Utility). If it works on his computer, there is something odd happening on your computer.
If you think a combination of iTunes 8.1 and something about your computer is causing this problem, remove iTunes 8.1. Then install iTunes 8.0
http://support.apple.com/downloads/iTunes8_0_2_forWindows
Then see if you can get the shuffle to work or restore.

Can't delete photos from Iphone Photo Stream - Have tried everything Apple has instructed me

I am soooooooo frustrated. I just downloaded OS 5 on my Iphone 4 and bought Apple TV - and was introduced to what looked like the wonderful world of "iCloud" and Photostream. Particularly photo stream on my screen saver on my new Apple TV. I took numerous shots this weekend, most which I wanted to delete - with my Photo Stream on and all settings set on iCloud - my Iphone, and my PC.
For the life of me, I can not delete photos in my Iphone Photostream. I have done all you said Apple - go to iCloud - and "Reset PhotoStream..." (actually tried this about 10 times in the last 48 hours - and all I get is...
“Could Not Reset Your Photo Stream.
Your Photo Stream could not be reset at this time due to a server error. Try again later…”
I know I';m not alone on this as I have seen other postings/users with the similar complaint.
I have turned on and off - the on - the photostream on my Iphone - yes - it deletes the photos, but then when you turn it back on, they ALL come back - including the unwanted ones.
I even turned off - then back on- the photo stream on the iCloud DAshboard (because someone said to do it) and it still didn't work.
Then I plugged my Iphone in to the computer - to go into my Photos - and manually deleted the photos I didn't want. . I did delete them, as well as the unwanted photos in Photostream on my PC, but the freaking unwanted photos are still on my iphone - and wont' go away. It's like a virus that won't dissapear. I took pictures of this ugly cow at a pumpkin patch sticking it's tongue out at me, and I can't get rid of them!!!
We have long been fans/customers of Apple (we own 2 iphones, a Mac, and an IPad). And.. just so you know, in all the time I've been writing this, I've been on "hold" waiting for an Apple Tech support person (3rd call to them in 2 days) to pick up, and all I get now is a ringing phone w no one answering it... Click.
I read the other VERY frustrated users on this forum and I don't see one clear cut answer on how to fix these problems. Apple - at least you can recognize the problem, own up to it, and tell us that this will be fixed - which I sure it will be at some point. You have to get this together.
Steve is gone (god bless his soul and I thank him for all he has done) and my experiences with Apple now have turned horrible. And if any tech support person (and I know you guys are very nice and try the best you can) knows a thing or three on how to fix this, my case number is 252 894 095 and I would love to fix this issue. I think it has great potential but it clearly has bugs in it now.

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If you have an iPhone 3G, iOS 5.0 or later is not supported.
If an app or an app update requires iOS 5.0 or later, you can't install the app or app update on an iPhone 3G running iOS 4.

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Sounds like the hold switch is broken, meaning you'll need to have your iPod serviced/replaced either by Apple or a third party repair company.
B-rock

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Your iPod is probably covered by the warranty. Check here:
Apple - Support - Check Your Service and Support Coverage
However, it does not cover misuse such as caused by dropping the iPod.
- Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- See if placing the iPod in recovery will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

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Please post in your native language - this is an international forum so
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im trying to update IOS version, have done everything as recommended. however, it doesnt seem to be working, when i try to buy a tune i am again prompted to update to new IOS version... can anyone offer any advice

Is this an iPhone or iPad question? You posted in the iPad forum.
See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Sad Face iPod...I have done everything Apple has told me to

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