Sad face ipod icon for no reason

I was using my ipod to listen to music, then when the song ended my ipod automatically turned off, completely normal, but when i tried to turn it back on, it booted up but then it showed the sad face ipod icon with the exclamation point, and wont respond to anything except the select/menu reset combo, but even when it reboots it gives the same message, and will just turn off again after a couple seconds, with the screen fading as if the battery had died, and sometimes it quickly flashes the no battery icon. But it was fully charged in the morning, so there's no way for the battery to be dead. I tried plugging it into my pc but itunes wont recognize it and wen the ipod turns on it shows that same sad ipod icon screen, but wen it turns off instead uf turning off it goes to a screen that says, please wait, very low battery, has a no battery icon overtop, and underneath there is a little loading circle, when in this state it only responds to the menu/select reset and after a while it will restart the sad ipod screen cycle. The ipod is old and has been bashed around a lot but i haven't had any problems in the past with it, except after the newest ipod software update it refused to play videos, instead just playing them as if they were music files, but i don't think this is related.

There is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon.
The Sad iPod/folder and ! icon.
The ipod is old and has been bashed around a lot but i haven't had any problems in the past with it
There's only so much abuse an iPod will take before it eventually gives up.

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Sad Face IPod Icon

when i turn on my ipod a ipod witha sad face and a caution sign that says apple.com/support
it also makes a funny sound

Karen,
See this.
What does this picture on my iPod mean?

Please help, Sad Face iPod

Hey guys.
Today when i was gonna tie my shoes my ipod fell out of my pocket.
It wasnt a very long fall, and not a very hard surface.
When i some 15 minutes after tried to use it, it was frozen, so i tried to restart. I did, but then it didnt start, just showing a sad face-ipod.
What to do now? Ive tried most stuff on the internet, but nothing seems to do it. Has anyone of u had this problem?
Please help!
Best regards, Axel.

The sad face icon usually means that you have a hardware problem, probably damage caused by the fall, however, have you had a chance to look at this troubleshooting page? It may be of some help:iPod displays a sad iPod icon
You can also check out this extensive user post, however read it carefully if you get to the Last Resort section you may not want to go this far: Mitch's Sad iPod and Exclamation mark post

HT1363 My ipod touch 32GB keeps clicking and won't turn on or charge even though power is getting to it. The screen shows a sad face ipod.

We have an ipod classic with wheel. It keeps saying low battery even though I have had it charging for ages. It also makes this clicking sound but refuses to do anything else. I can't get any screen to show except a sad face ipod and the "low battery" screen. I have tried to do the restart option but it makes no difference. Help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective, within warranty and not abused Apple will exchange it at no cost
Apple Retail Store - Genius Bar

I have transfered some vynil albums to my ipod and for some reason some of the tracks have doubled up, why is this?

i have transfered some vynil albums to my ipod and for some reason a few of the tracks have doubled up on some of the albums, why is this??

It happens, just delete the duplicate files

How do you fix Sad face Ipod with exclamation mark

So i've been having a few problems here with my ipod hopeing that someone out there could help me out. So now my Ipod wont charge, it wont hook up to my computer and whenver i hook it up to the charger or the computer the sad face ipod comes on with the address www.apple.com/support/ipod anyways i also get this sign on the screen which is the charging sign but the bar isnt moving, its like its in the charge mode but nothings charging.. then after about 5 minutes it goes back to the apple logo and then tries to restart itself. When its turning on it also makes this clicking sound its like the hard disk is turning on and then turning off... SO basically i cannot get my ipod to turn on ... i cannot get it to charge, and i cannot get it to come up on my computer.. any suggestions?

Last week, I managed to fix up my daughter's iPod with the same problem. However, you need to have a PC to help you. First, put your iPod into Disk Mode (you may need to plug it with the AC Charger), press "Select"+"play" keys, then plug it with a PC, a window pop up and indicates that your iPod cant be read. Open the iPod Updater (make sure you pre-install the latest iPod updater before you connect your iPod with the PC) and click Restore. Once it has been completed, plug it back with your Mac, and do the Restore in Mac version

Sad faced iPod icon on my iPod. Wont respond

This morning, my mom left my iPod out in the cold >:(
When I tried to use it, I can hear it trying to start up but then a ticking sound comes on. Sort of like a clock. tic toc tic toc
And then an icon appears on the screen of an iPod with a sad face and under it there is the url for iPod support.
When I plug the iPod into my computer, it'll show the battery charge as a quarter full but it wont move from there. And it wont connect into iTunes.
I've tried resetting but that doesn't get me anywhere.
Does anybody know what could be the problem and what to do?

If it was just sitting in the cold, not moving, then this suggestion should work:
Take the iPod, and hold it so that you see the screen and click wheel. Then, not very hard but with some "umph", hit the ride side of the iPod a few times. The idea behind this trick is that the arm and head inside the hard drive are unaligned, causing the iPod to not be able to read from the hard drive disc properly, thus not being able to load the iPod firmware, thus not being able to boot (and you getting the sad face icon).
Try this a few times, and if it didn't help, try the tips in Mitch's Comprehensive Guide to Sad Face/Folder Icons

Data retrieval from sad face ipod

So, two nights ago my ipod (40gig 3rd gen(? 4th? 1.5 years old; warranty expired)) randomly died while in the middle of playing music. It whirred and clicked and eventually gave me the unhappy face, and that is how it's stayed for the past 48 hours. Now, there are plenty of people in this same boat, as a little browsing of the forums has showed me, so I'm not asking for how to possibly fix it, but...
What I do want to know: is there a service to get the data off the ipod? Reformatting the machine is all fine and good, but I'm living abroad and most of my CDs are currently on the other side of the world. My friend said that you could pay $50 for Apple to retrieve the data from your old drive, but I haven't seen anything like that on the website (perhaps it is only for Macs?)
Anyway, has anyone heard of a data retrieval service for ipods, or some other method of getting data off an ipod that won't connect to the computer? (I tried putting it in data mode and it just laughed at me...or frowned, I suppose.)
Thanks for any advice you can give...
Windows XP

Is your iPod fully charged? (connect it to the Mac for 4 hours to charge the battery)
Your post is not very clear on the problem, but normally Resetting the iPod will get rid of the sad face, on the iPod sceen, but may not get rid of your unhappy face.
To Reset - Press Menu and Center Button for about 10 secs till the Apple logo comes ON.
Here is the support document that may help you.
http://support.apple.com/kb/TS1373?viewlocale=en_US
Good Luck & Have a nice day!

Sad Face iPod...I have done everything Apple has told me to

I have done everything according to that document, and it doesn't work. My iPod will not go to disk mode. Also, whenever I try to reset it, it shows the charging icon, but it is frozen. I am really upset because this iPod is not even 10 months old. So I have two questions:
1.) How can I fix this?
2.)If it is not fixable, will Apple give me a new iPod? (and by new, I mean one with color and video)

If this doens't work.....then you must take your iPod back to the apple store and let them see it. Hopefully you are under warranty !!
iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen
You may need to restore your iPod if it does not appear in the Source list in iTunes or on your computer's desktop, or if an exclamation point and folder icon, or sad or "unhappy" iPod icon appears on the screen.
You might see these symptoms:
iPod does not appear in the Source list in iTunes.
iPod does not appear on the desktop, in a Finder window, or in My Computer in Windows.
A sad or unhappy iPod icon appears on the screen.
An exclamation point and folder icon appears on the screen.
Troubleshooting Steps:
Make sure your computer meets the system requirements for your model iPod. Connecting your iPod to a PC that has older iPod software on it can cause this symptom.
Macintosh users who do not have Mac OS X 10.3.4 or later can use the iPod Dock Connector to FireWire cable to connect to a FireWire compatible iPod to a FireWire-equipped Mac. With Mac OS X 10.3.4 or later, you can use the iPod Dock Connector to USB 2.0 Cable to connect a supported iPod to a high-powered USB 2.0 port.
Put your iPod into disk mode and connect it to your computer.
If you can see iPod on the desktop, in My Computer, or in iTunes, you're ready to restore it. You should attempt to restore the iPod even if it won't go into disk mode.
Warning: Restoring iPod erases and reformats the hard disk. All music and other data on iPod will be erased. Make a backup of any files or music on iPod before restoring it.
If you can't put your iPod into disk mode, reset it, then read the related documents to see if they might solve your issue. If not, consider setting up a mail-in repair for your iPod or visit your local Apple Retail Store.

Sad face/folder icon

Alright all of a sudden the other day my ipod stoppe working. After a couple of hours and trying to reset it many times it finally showed the Apple icon, but now right after it shows that it goes to the folder or the sad face. I tried redownloading ll the software, and I'm unable to put it into dick mode. When I plug it in to charge, SOMETIMES the battery icon shows up, but it doesn't move...please help!

"I tried redownloading ll the software, and I'm unable to put it into dick mode."
Please tell me that was a typo.
My mom's iPod similar things when the battery is drained until it is completely empty, then left to sit without juice. Try resetting it, then immediately plugging it into your computer when it boots up. It'll probably freeze, because that's what hers does. Just unplug it again, reset it, then plug it in again as soon as it boots up. Hopefully, it'll get its act together and charge.
Good luck!
-Michael

IPod touch won't play ANY music, only skips. All music plays when FROM ipod when plugged into iTunes. No, songs are not corrupt, I was playing an album through iTunes from my iPod and for no reason iTunes froze and now I'm having issues with my iPod.

So I was playing an album from my iPod through iTunes like normal, and the album ended. I switched to iTunes view to change to a new one and it said "iPod is done syncing" (I did not choose to sync, nor did anything appear different). I tried to click on a song to play and iTunes froze. I had to restart iTunes and when I ejected my iPod (properly) the syncing sign was still turning on my iPod. As of now my iPod only skips through every song I try to play, but when I plug it into iTunes every song FROM my iPod plays perfectly.
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this. Everything was working fine before when it decided to do this with very little effort, therefore I would like it fixed with very little effort.
I have tried resycing my iPod multiple times (every time I eject it from iTunes it appears to do so properly [iPod icon goes away] but the syncing icon still appears on my iPod).
I have almost 58 GB of music on my iPod so I'm not interested in starting from scratch. Also a good portion of my music is on a computer I don't have access to anymore so that's out of the question. Since the music seems to be uncorrupted (still plays from iPod in iTunes) I want a way to fix this iPod issue without having to erase anything.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

Sick of the "sad face ipod", i want a happy face

im no stranger to iPods, been an owner since 3rd gen, and finally upgraded, here comes the problem...i continually get the "sadface ipod." I cant get itunes to acknowledge the ipod, windows does when i manually put the ipod into disk mode, but itunes still doesnt. ive done the reset, reboot, reinstall and all that stuff but to no avail. ive even run the other option on the updater to apply the manufacturers settings, but still, nothing. if anyone has any advice/fix (or a number to contact the "applecare" line) it is much appreciated, thanks

Hello,
Have you seen these links, and are they helpful?
The Sad iPod icon
Sad iPod icon(post)
Exclamation point and folder/The Sad iPod icon
I hope this helps,
-Kylene

Ipod erased for no reason at all! Help!

Hi everyone! Before I went out today I descided to charge my Ipod. When I came home and tried to connect it to import more music EVERYTHING was gone. I don't know why, I don't know how, I'm shocked and don't know what to do! Everything, every single song and video is gone except my pictures. It's crazy because I didn't do anything that could have lead to that! I have collected music in 1 year and now everything is gone and the worse thing is that I don't know what happened. All the songs and the videos are in Sweden and I'm in US so i can't load them again. Anyways I would be thankful if someone could help me. Regards / Sommi

Any information you can add to this?
What do you see in the iPhoto Window? Photo from before that date? IF so,
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Hi, in my brand new Ipad 2, when i look into the ipod icon (for music, videos, and so on), in "others", there are no voices like "podcast", " itunesU", "books to listen".. how can i do?

hi there
when I open the icon "Ipod" or music, the orange one with a note basically, on my brand new Ipad2, if I check in the voice "others", I cannot find podcast, ItunesU,books to listen (audiolibri in italian) and collections; I can see only genres and composers.
How can I fix this?
thanks

thanks for answering me.
i downloaded podcasts from the ipad but I cannot see them any more. I connected my ipad to my mac, synced it and in fact in my itunes (of the mac) i can see what I had downloaded in the ipad...it is quite strange. is there the possibility that podcasts downloaded require some specific software to be seen in the ipad? my ipad has got the latest sw anyway (5.0.1)
thanks

MUSIC DISAPPEARING FROM IPOD CLASSIC FOR NO REASON

Some of my music has disappeared from my ipod classic (160GB) for no apparent reason, ANY IDEAS WHY THIS WOULD HAPPEN?

Sometimes the database files or the files themselves become corrupted. Usually in this case, it is necessary to either resync the content via iTunes or restore the iPod to factory settings in iTunes.
B-rock

Sad face ipod icon for no reason

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