Sad faced Ipod error message (click wheel ipod classic)

I've had the sad faced ipod error message with my ipod before and forcing into disk mode has always solved it before.
It's not showing up in itunes or my computer when I connect it to my laptop.
I have tried forcing it into disk mode time and time again and about one time out 40 it will go into disk mode. The problem comes when I then plug into the computer to restore it. It will start telling me do not disconnect then give me the error message of a battery with little power left.
It is definatly charged because I have been trying to get it into disk mode all day and on the occasions I've managed to get there it will tell me i have 3quarters or so battery remaining. However when I am plugging it into the docking station it isnt coming up to say its charging it just goes over and over with the apple logo then the sad faced ipod message.
I have tried 4 different usb cables and 2 different chargers.
Its driving me mad and any help would be greatly appreciated. I dont want my ipod to be dead.

I have been using that page, I was hoping that as id managed to get it into disk mode a few times that it might not be a harware issue.
Its about 2 years out of warrenty so a service will probably cost the same as a new one

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Purchased music wont transfer to 1st gen ipod shuffle or click wheel ipod

I have read all the posts I can find about this problem and i cant find any solution. My 20 gig iPod wont accept any song that was purchased from the itunes music store and neither will my ipod shuffle 1st generation.
iTunes will display the message your ipod software is too old and I should upgrade. Well I cant. The upgrade button is grayed out so no joy there. This happens with both ipods. I have downloaded the ipod shuffle reset utility (old and the more recent one) and the old ipod reset utility says no firmware found. the new utility says cant get a responce from the ipod.
I erased the shuffle in Disk utility and still wont transfer purchased music.
I am using the most recent versions of quicktime and itunes and I am totally up to date with my apple upgrades.
One final thing. The software version and the serial number of my shuffle both say n/a in the summary tab in itunes.
I am very frustrated by this. I would have thought having a basically new apple computer would mean I would have no issues with this. Any one that can help will be a hero. Thanks
intel macbook Mac OS X (10.4.9)
intel macbook Mac OS X (10.4.9) totally updated software on the intel macbook

Exact same problem here,
can't update or restore - all greyed out.
Shuffle reset tool - says NO FIRMWARE
Robb

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day!

Click wheel iPods trigger error message

let me just start this off by saying I'm on my 2nd click wheel iPod right now. my first one, as well as it's replacement, kept triggering this error in iTunes whenever transferring songs to them.
my replacement one did this right out of the box, at least with my original I got a few months out of it before it started throwing errors at me and freezing my G5. just a few days ago, the replacement one totally restored itself. it kept skipping & freezing between tracks, so I did a "soft reset", turns out it was a reformat with a nice little error icon that told me to visit Apple's support site.
as a test, I plugged my sister's iPod nano in and dropped a bunch of music onto it, works perfectly. I also have not had any issues with my Shuffle. I recently asked my friend who has a PowerBook and a 5th gen iPod and he's never had any problems. is it just me, or does anyone else have a click wheel iPod that doesn't play well with a newer system?
I've done all that I think I possibly can without actually taking the thing apart. I have all the latest software, updaters, etc. I've restored with DU, so what's the deal Apple? why is the death toll on these click wheel units so high? what causes them to completely lock up your dual-core dream machines?
anyone who's experienced anything similar, or would just like to vent, please feel free.
Dual-core PowerMAC G5 2.0ghz 2mb RAM Mac OS X (10.4.7)

yes I have, and thank you for the suggestion. I have all the latest software on both...the iPod itself has been restored, and my machine has been updated via SU. I can't think of any program on my machine that would interfere with iTunes. I do not run any antivirus or spyware programs. I also repair disk permissions regularly on my machine, especially after any software update.
what leads me to believe that the replacement iPod is bad is that my iPod Shuffle and sister's iPod Nano both worked flawlessly when I tested them. my original iPod that I sent back never acted up, I was able to add 3000 songs to it without any freezing or errors of any kind. it was about a year into having it that I started experiencing problems with it freezing my machine and spewing error messages. then the dreaded "grinding" noise that you never want to hear come from any drive began to become an everyday occurrence. this replacement iPod isn't even 6 months old, which leads me to believe that Apple slapped me with a refurb. if that's the case I am very disappointed.
Dual-core PwrPC 2.0ghz G5 2mb RAM Mac OS X (10.4.7)

HUGE Error Message When Syncing IPod!!!

alright well first of all i have the new nano 4G ipod. Recently i added a TON of new songs, and apparantly i went over the size limit that my ipod could hold. In other words I had more songs on my itunes library than could fit into my ipod. I found this out when I tried to sync my ipod after adding all of these new songs. This is the error message I got: "ipod cannot be synced because all of the playlists selected for syncing no longer exist"
Now it gave me a temporary playlist before but i accidentally deleted so now I get this message. I really really really need help is there anything at all i can do I'm seriously going to die if this doesn't work soon =[

You get this problem when the option 'Sync Music - Selected playlists' is being used to sync your iPod and then the playlist it has been updating from is deleted. Most people use this setting when the iPod is smaller than the iTunes library. If your library is larger than the capacity of your iPod, iTunes by default makes a new playlist called something along the lines of "Owner's iPod". If you for any reason delete it, you will not be able to sync your iPod.
Open iTunes and create a playlist to update your iPod from, call it -iPod to make it the first playlist in Sources. You can make this a normal playlist and drag whatever you want to it or you can make it a random Smart playlist. If you are making a smart playlist limit it to just less than the size of your iPod (for example 3700MB for a 4G iPod Nano). Now connect your iPod and when it appears in the Source list click on the iPod icon to bring up the preference tabs in the main pane. Go to the Music tab and choose Sync Music and the Selected playlists radio button. Choose the playlist you just made from the selection and click Apply. You can also sync from any existing playlists by choosing the same setting, you just need to make sure that the size of the playlists don't exceed the capacity of your iPod:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes
To make a random playlist go to File>New Smart Playlist.
Uncheck "Match the following rule"
Check "Limit to" put "3700" in the number box, choose "MB" from the first list box, choose "Random" from the next list box. Check "Live Updating"
When you want to change the selection in the playlist just delete everything in it and it will add a new selection

ITunes displays -48 error message when syncing iPod Nano on Windows XP

My girlfriend's mom's iPod Nano ran out of charge while jogging so she decided to charge it on her daughter's iHome. The next day she went to use her iPod but it was totally empty of all music and files. When she tried to sync it to iTunes, she received an eror message stating, "An unknown error has occurred (-48)" from iTunes and a Windows message stating that some iPod folder/file was corrupted.
If anyone receives such a message, I was able to correct it by:
-Plugging in your iPod to your PC
-Ignore the error messages
-Go to My Computer
-Find your iPod's drive letter (ie. G:)
-Right-click on it and select Properties
-Go to Tools Tab >Error-checking and select Check Now
You should be able to sync your iPod as before. I do not claim to be an expert so be warned that it may not work for you. Good luck!

Hey ermides,
Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
http://support.apple.com/en-us/ts1539
Thanks,
Matt M.

Click Wheel iPod not recognized by Vista Retail

I have a 20gb click wheel ipod that Vista v6.0 does not recognize in device manager. iTunes does not recognize the unit either.
I'm surprised that Apple has not addressed the problem comprehesively but rather suggests generic fixes for all their products such as the 5r's. Particularly given the number of customers with the same issue. Hope was dashed with the promise of a fix in the latest version of iTunes. End user fixes are innovative but I had hope that Apple would use its resources to address the issue with a retooled and workable driver (presuming this is where the issue is).
After searching the forums and trying every conceivable fix from formatting, usb ports, older versions of iTunes and Windows drivers, I'm in need of a fresh perspective.
The most noteworthy link to an article from end users I've attempted which unfortunately did not resolved the problem:
http://discussions.apple.com/message.jspa?messageID=2001067#2001067 (Thanks to Buegie for the comprehensive approach).
Is anyone aware of ongoing efforts from Apple to address the issue with a software fix or have they abandoned support of older models?

Ken,
UAC was disabled on the machine from the first day Vista was installed and long before any other software was installed. I suspect that it would have been disabled in safe mode regardless although I've never tested that theory.
I was surprised to read that Adobe would not install for you unless UAC was on. I installed Adobe Acrobat Pro 8 yesterday without UAC on and without incident.
Above you describe you are trying to resolve problems similar to my own. If your ipod was not recognized by Windows or iTunes, I encourage you to disconnect your cable from the pc, boot it in safe mode and then connect the cable. There are a number of different issues and fixes revolving around this issue but surely this would be one of the simple ones to try. I tried them all and I really mean all so I was nothing short of stunned to see this work. Good luck.

Error Message Cannot eject ipod shuffle

Hi. I would appreciate any help possible. I just received an ipod shuffle as a gift. I cannot get it to play anything whatsoever. An error message I receive provides a possible clue to the problem, however. Whenever I try to eject the ipod shuffle, I receive an error message stating the ipod "cannot be ejected because it contains files that are in use by another application." No application, other than iTunes, is running.
Many thanks.

select ipod from the itunes source menu (on the lefthand side, w/ ipod icon). Click the Eject iPod button in the lower right corner of the iTunes window. when it has been succesfully disconnected you should get a msg that it is ok to disconnect on the itunes screen.
If it still appears, it is ok to disconnect, then simply reset it by turning it off, wait 5 seconds, and back on. This will save anything you may have on it.

4th gen click-wheel iPod not syncing

I have a 40GB 4th Gen click-wheel iPod that although works fine will not sync with my iTunes. I have done all normal troubleshooting items (5R's, restored factory settings, etc.). I am running it on an HP computer and have all software versions up-to-date. Specifically when I place the iPod into the docking station the connection begins, but then a loud whirring occurs and then the "Do Not Connect" message does not go away and I can't eject it. I have no warranty on the unit anymore and need to know if there is a fix or should I just take it to Apple store for troubleshooting.

Its a problem with iTunes 7. Many people are experiencing the same problems.
Here are just a couple examples:
http://discussions.apple.com/message.jspa?messageID=3403194
http://discussions.apple.com/thread.jspa?threadID=705735&tstart=0

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build"

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?

I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.

Error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.

error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.

If the iPod was originally formated to your computer, restart your computer. If not - How to use your iPod to move your music to a new computer

Why won't iPod 4th Generation Click Wheel 40gb (non-photo) charge?

I have an old but much-loved iPod 4th Generation Click Wheel 40gb (non-photo model) that I keep on a charging dock. Yesterday the screen went blank and it refuses to charge, so I assume the battery is dead.
Can anyone tell me if that's the reason? If so, exactly what replacement battery I should get? I've found replacement batteries listed for the iPod 4th Gen 40 GB photo and the 4th Gen 20 GB, but don't know if they'll fit. Thanks so much for any information out there!

hmm - curiouser and curiouser
I've now managed to get it to manually update (after iTunes took 100% of system resources and I had to force quit it...) but that still doesn't really help me with the auto-sync feature which still won't work
aaaaaaggggggghhhhh

Get error message when syching iPod, iPod cannot be synced. You do not have enough access priveleges for this operation. How to solve this?

Get error message when syching iPod, iPod cannot be synced. You do not have enough access priveleges for this operation. How to solve this?

Hello FranBNYC
It sounds like a permissions issue with your library, check out the article below to check and make sure that things are set correctly.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Cannot sync ipod error message

I am getting an error message on my MacBook Pro when I try to sync my ipod on itunes. The error message says "the ipod cannot be synced. The required file cannot be found.

Hi all,
I am sorry to report that I too have this same disc error problem when syncing my iPod to my iTunes library. I take no comfort in knowing that I am one of many that have this same error. I checked on the iPod lounge forum and I just couldn't count the number of users that had the same problem. There are just so many!
I too have tried "5 r's" and I have also tried using a few "s" words and others...lol.
It seems like there is no "fix" for this problem but I will say this: If there is no solution, then I will no longer be buying iPods. This is my third iPod that I have purchased. Which makes my Apple investment near the thousand dollar mark. That is way too much money spent to not have a functioning music player. I will be switching to another player to see if the grass is greener on the other side.
I have been most dissappointed with this error and I will not be "recycling" this iPod for ten percent off of my next iPod purchase.

Itunes/ipod error message puzzler

When I connect my ipod and launch itunes I get an error message saying my ipod is linked to another library (eh?) and would I like to replace the contents of my ipod with the new library (which is empty)All the songs on my ipod show up in the song list when it's connected but they're greyed out and can't be selected or played etc. Everything was working fine then this. I've tried uninstalling and reinstalling, and I've tried dragging the itunes folder from My Music into the library in the source browser-no joy there. I first noticed the problem after downloading an update for itunes, but I've since uninstalled that and gone back to the original bundled version....anyone help please?

Well, first I'd update to the latest edition of iTunes (again). Might as well.
Then just drag the folder with all of your tunes into the program's main window. iTUnes should then show all of your music.
Now this is important:
Confirm that iTunes has all of your music. The next step is irreversible!
Once the music in iTunes, plug the iPod in. It'll ask you about replacing its contents with iTunes', which should no longer bother you. Hit Yes.

Sad faced Ipod error message (click wheel ipod classic)

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