Sad icon when trying to boot after using iTrip

I tried to use Griffin iTrip product with iPod. Ipod then froze & ever since I cannot reboot. When doing so, get "sad" icon after apple logo appears, but will not boot up. Unit is charged. Help please !
HP PC   Windows XP  

Then the best thing to do is call up Apple and request a box be mailed to you. They'll send the box free of charge & do any repairs that are necessary. Alternatively, you can have your installation discs sent to you from your home to do some more troubleshooting.
Unfortunately, if you send the machine in for repair, they won't save any data off the hard drive.
~Lyssa

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