Sad Ipod logo shows up, but I can't get my computer to recognize it..

Hi, I would really appreciate if someone could try to help me- my iPod displayed a sad iPod logo and I have tried everything from reinstalling my ipod, trying a different USB port, resetting it, reinstalling iTunes, etc., but nothing seems to work. I want to try and restore it but my computer won't recognize my iPod. I tried forcing it into disk mode about 20 times but failed. I hope someone can help, thanks~

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