Sad smiley on screen :( what do i do?
My Ipod is showing the 'sad smiley' and won't work anymore. I've tried all the methods that have been suggested by apple to fix it, but none of them have worked, so i have decided to send it away. I've had this problem before, within the warranty, and sent it away to get repaired. However, the new Ipod that was sent to me is now not working, and out of the original warranty... Do you get a new warranty with the replaced Ipod, or do you have to pay to send it away and get repaired? If so, how much will it cost? (In Australian dollars please)
Hi Duckanddrake3,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are talking about being locked out of your iPad (device disabled due to a passcode issue), you may find the following article helpful:
iOS: Forgot passcode or device disabled
If, instead, you are seeing an icon screen instructing you to connect your device to iTunes, then these articles may be of more use:
iOS: Not responding or does not turn on
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
- Brenden
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