Safari 2.0.4 not opening - apache tomcat problem
My friend has an imac flat panel and safary recently refused to open, giving the message "internal server error..... apache tomcat/5.0.28 logs.
what does this mean? can anyone suggest the best way to sort this problem out please.
1. You wrote: "all Safari files in the Library are gone."Can you be more specific? Which files? Which Library directory (there are several directories with the name Library).
2. Are you running any Safari add-ons? BY this I mean third-party applications which are designed to add functions to Safari or expose hidden functions in Safari?
3. Using Get Info, verify that you are the Owner and have Access of Read & Write on the following folders:
• Your Home > Library folder.
• Your Home > Library > Cookies folder.
• Your Home > Library > Preferences folder.
Check the Details sub-panel of the Ownership & Permissions panel of the Get Info window for each of the folders above. If you find you are either not the Owner, or do not have Access of Read & Write on those folders, make changes accordingly using the pop-up menus in the Details sub-panel,
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
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HT6181 safari 7.0.3 not opening
I have safari 7.0.3 and it will not open. Here is the problem report.
Process: Safari [654]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.3 (9537.75.14)
Build Info: WebBrowser-7537075014000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [155]
Responsible: Safari [654]
User ID: 501
Date/Time: 2014-04-13 10:56:30.575 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 00A460C6-FA92-78D8-628E-D8D900CE36AE
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000001101dcf9c
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1101dcf9c:
__UNICODE 00000001100e7000-000000011016f000 [ 544K] r--/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
--> __LINKEDIT 000000011016f000-0000000110203000 [ 592K] r--/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
__TEXT 0000000110206000-000000011030d000 [ 1052K] r-x/rwx SM=COW /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.conduit.safari-QAMAD5CQ5Z (20 - 1.0) Conduit Search for Safari
com.spigot.safari.searchme-B652554955 (1.3 - 1.3) Searchme
com.spigot.safari.amazonshopassist-B652554955 (1.1 - 1.1) Amazon Shopping Assistant
com.spigot.safari.ebayshopassist-B652554955 (1.1 - 1.1) Ebay Shopping Assistant
com.spigot.safari.slicksavings-B652554955 (1.0 - 1.0) Slick Savings
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00000001135f7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001135f6d18 mach_msg + 64
2 com.apple.CoreGraphics 0x00000001103a8838 _CGSCopyActiveMenuBarDisplayIdentifier + 101
3 com.apple.CoreGraphics 0x00000001103a8770 CGSCopyActiveMenuBarDisplayIdentifier + 50
4 com.apple.AppKit 0x0000000110e0dbec +[NSScreen mainScreen] + 129
5 com.apple.Safari.framework 0x000000010cc66af0 -[UnifiedField(Internal) _finishInitialization] + 3273
6 com.apple.Safari.framework 0x000000010cc60579 -[UnifiedField initWithCoder:] + 64
7 com.apple.AppKit 0x0000000110e00424 -[NSClassSwapper initWithCoder:] + 528
8 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
9 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
10 com.apple.AppKit 0x0000000110dfe7bb -[NSView initWithCoder:] + 2076
11 com.apple.AppKit 0x0000000110e44ee0 -[NSControl initWithCoder:] + 51
12 com.apple.AppKit 0x0000000110e67e42 -[NSButton initWithCoder:] + 44
13 com.apple.Safari.framework 0x000000010ca8af88 -[OneStepBookmarkingButton initWithCoder:] + 42
14 com.apple.AppKit 0x0000000110e00424 -[NSClassSwapper initWithCoder:] + 528
15 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
16 com.apple.Foundation 0x000000010f342f9f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774
17 com.apple.Foundation 0x000000010f34319b -[NSArray(NSArray) initWithCoder:] + 202
18 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
19 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
20 com.apple.AppKit 0x0000000110dfe73c -[NSView initWithCoder:] + 1949
21 com.apple.AppKit 0x0000000110dfdcfb -[NSCustomView initWithCoder:] + 79
22 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
23 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
24 com.apple.AppKit 0x0000000110dfe7bb -[NSView initWithCoder:] + 2076
25 com.apple.AppKit 0x0000000110e44ee0 -[NSControl initWithCoder:] + 51
26 com.apple.AppKit 0x0000000110e67e42 -[NSButton initWithCoder:] + 44
27 com.apple.AppKit 0x0000000110e00424 -[NSClassSwapper initWithCoder:] + 528
28 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
29 com.apple.Foundation 0x000000010f342f9f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774
30 com.apple.Foundation 0x000000010f34319b -[NSArray(NSArray) initWithCoder:] + 202
31 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
32 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
33 com.apple.AppKit 0x0000000110dfe73c -[NSView initWithCoder:] + 1949
34 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
35 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
36 com.apple.AppKit 0x0000000110dffe48 -[NSResponder initWithCoder:] + 63
37 com.apple.AppKit 0x0000000110dfdfff -[NSView initWithCoder:] + 96
38 com.apple.AppKit 0x0000000110e44ee0 -[NSControl initWithCoder:] + 51
39 com.apple.AppKit 0x0000000110e67e42 -[NSButton initWithCoder:] + 44
40 com.apple.AppKit 0x0000000110e00424 -[NSClassSwapper initWithCoder:] + 528
41 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
42 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
43 com.apple.AppKit 0x0000000110dd7e5d -[NSNibConnector initWithCoder:] + 106
44 com.apple.AppKit 0x0000000110dd7cde -[NSNibOutletConnector initWithCoder:] + 73
45 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
46 com.apple.Foundation 0x000000010f342f9f -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1774
47 com.apple.Foundation 0x000000010f34319b -[NSArray(NSArray) initWithCoder:] + 202
48 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
49 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
50 com.apple.AppKit 0x0000000110dd6912 -[NSIBObjectData initWithCoder:] + 205
51 com.apple.Foundation 0x000000010f341e92 _decodeObjectBinary + 2534
52 com.apple.Foundation 0x000000010f34134d _decodeObject + 288
53 com.apple.AppKit 0x0000000110dd66ff loadNib + 232
54 com.apple.AppKit 0x0000000110dd5cfc +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288
55 com.apple.AppKit 0x0000000110dd5aec -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 197
56 com.apple.AppKit 0x0000000110dd58db +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 357
57 com.apple.Safari.framework 0x000000010cc32b78 -[ToolbarController initWithBrowserWindowController:] + 104
58 com.apple.Safari.framework 0x000000010ca5f568 -[BrowserWindowControllerMac windowDidLoad] + 739
59 com.apple.AppKit 0x000000011108841c -[NSWindowController _windowDidLoad] + 450
60 com.apple.Safari.framework 0x000000010cc91c13 -[WindowController _windowDidLoad] + 43
61 com.apple.AppKit 0x000000011106f016 -[NSWindowController window] + 110
62 com.apple.Safari.framework 0x000000010ca5fc9a -[BrowserWindowControllerMac showWindow:] + 50
63 com.apple.AppKit 0x000000011113c605 -[NSDocument showWindows] + 100
64 com.apple.Safari.framework 0x000000010ca2e00b -[BrowserDocument showWindows] + 39
65 com.apple.AppKit 0x000000011113b178 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
66 com.apple.AppKit 0x000000011113af6f -[NSDocumentController newDocument:] + 36
67 com.apple.Safari.framework 0x000000010c99ffa3 -[AppController applicationOpenUntitledFile:] + 22
68 com.apple.AppKit 0x0000000111069e20 -[NSApplication _doOpenUntitled] + 447
69 com.apple.AppKit 0x0000000110f8cf01 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
70 com.apple.AppKit 0x0000000110f8cc23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
71 com.apple.AppKit 0x0000000110f8c80d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
72 com.apple.AppKit 0x0000000110df7b7b -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
73 com.apple.AppKit 0x0000000110df7909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
74 com.apple.AppKit 0x0000000110df736b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
75 com.apple.Foundation 0x000000010f34bf0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
76 com.apple.Foundation 0x000000010f34bd7d _NSAppleEventManagerGenericHandler + 106
77 com.apple.AE 0x0000000113e1ce1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
78 com.apple.AE 0x0000000113e1cc32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
79 com.apple.AE 0x0000000113e1cb36 aeProcessAppleEvent + 315
80 com.apple.HIToolbox 0x00000001129b5161 AEProcessAppleEvent + 56
81 com.apple.AppKit 0x0000000110df3246 _DPSNextEvent + 1026
82 com.apple.AppKit 0x0000000110df2a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
83 com.apple.Safari.framework 0x000000010c9f2d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
84 com.apple.AppKit 0x0000000110de6b2c -[NSApplication run] + 553
85 com.apple.AppKit 0x0000000110dd1913 NSApplicationMain + 940
86 com.apple.Safari.framework 0x000000010cbc4c8d SafariMain + 267
87 libdyld.dylib 0x000000011345e5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00000001135fbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000011370ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113712fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001135fc662 kevent64 + 10
1 libdispatch.dylib 0x000000011342543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000113425152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00000001135fbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000011370ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113712fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00000001135fbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000011370ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113712fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00000001135fb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000113710c3b _pthread_cond_wait + 727
2 com.apple.WebCore 0x0000000116a1f4cb WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore 0x0000000116a1c05f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x000000010d47653f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000011370e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000011370e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000113712fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00000001135fbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000011370ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113712fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00000001135fbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000011370ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113712fb9 start_wqthread + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00000001135f7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001135f6d18 mach_msg + 64
2 com.apple.QuartzCore 0x000000010e580377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x000000010e5802ad thread_fun + 25
4 libsystem_pthread.dylib 0x000000011370e899 _pthread_body + 138
5 libsystem_pthread.dylib 0x000000011370e72a _pthread_start + 137
6 libsystem_pthread.dylib 0x0000000113712fc9 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00000001135f7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001135f6d18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010ff1d155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010ff1c779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010ff1c0b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x000000010f391967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010f39176b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x000000011370e899 _pthread_body + 138
8 libsystem_pthread.dylib 0x000000011370e72a _pthread_start + 137
9 libsystem_pthread.dylib 0x0000000113712fc9 thread_start + 13
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00000001135fb9aa __select + 10
1 com.apple.CoreFoundation 0x000000010ff68b83 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x000000011370e899 _pthread_body + 138
3 libsystem_pthread.dylib 0x000000011370e72a _pthread_start + 137
4 libsystem_pthread.dylib 0x0000000113712fc9 thread_start + 13
Thread 11:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00000001135fb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000113710c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010d4816f6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010d481215 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x000000010d47653f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000011370e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000011370e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000113712fc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00000001135fb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000113710c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010d481d17 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010d481ba8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010d47653f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000011370e899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000011370e72a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000113712fc9 thread_start + 13
Thread 13 Crashed:
0 ??? 0x00000001101dcf9c 0 + 4565356444
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0xc0840007d56a15ff rbx: 0x0000000000000054 rcx: 0x000000010ec81000 rdx: 0x0000000000000054
rdi: 0x000000010ec81000 rsi: 0x000000010e558000 rbp: 0x000000010ec82ff0 rsp: 0x000000010ec82f68
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x000000011002b420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x000000010e558000
rip: 0x00000001101dcf9c rfl: 0x0000000000010206 cr2: 0x00000001101dcf9c
Logical CPU: 1
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x10c98b000 - 0x10c98bffd com.apple.Safari (7.0.3 - 9537.75.14) <170ED2F7-108B-326D-96B6-D54CCA40AA85> /Applications/Safari.app/Contents/MacOS/Safari
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0x114053000 - 0x11405eff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x11406a000 - 0x11406dfff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x114075000 - 0x11408cff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <38A25261-C622-3F11-BFD3-7AFFC44D57B8> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x1140ac000 - 0x1140b6ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x1140c6000 - 0x1140eeffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x114102000 - 0x11418eff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x1141c3000 - 0x114232ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x114262000 - 0x1142ebfff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x114336000 - 0x11437bffe com.apple.HIServices (1.22 - 467.2) <B7FCF008-C241-3862-BC63-E6EF4006A6E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x1143af000 - 0x1143beff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x1143cd000 - 0x11441aff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x11444b000 - 0x114484ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x1144a0000 - 0x1144a9fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x1144bc000 - 0x1144bfffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x1144c9000 - 0x1144c9fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x1144cd000 - 0x1147a1fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x1147e5000 - 0x1147e5fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x1147ed000 - 0x1148b8fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1148c6000 - 0x114976ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x114989000 - 0x114d6affe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x114dcf000 - 0x114f3dff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x114f6d000 - 0x11505cfff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x1150d6000 - 0x11511dfff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x115143000 - 0x115167ff7 libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x115174000 - 0x1151cdfff libTIFF.dylib (1042) <51D02EEC-0D0C-34C1-91C8-D316473A3FEA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x1151de000 - 0x1151f9ff7 libPng.dylib (1042) <36FF1DDA-9804-33C5-802E-3FCA9879F0E6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x115202000 - 0x115206ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x115212000 - 0x115300fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x11532e000 - 0x115330fff libRadiance.dylib (1042) <B91D4B97-7BF3-3285-BCB7-4948BAAC23EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x115334000 - 0x11537bff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x115391000 - 0x1153aaff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x1153ca000 - 0x1153e6fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x1153f1000 - 0x1154e2ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x1154f6000 - 0x11555bff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x115588000 - 0x115589fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x11558f000 - 0x115593ff7 libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
0x11559b000 - 0x1155a7ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x1155bd000 - 0x1155c6ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x1155d4000 - 0x11560ffff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x115622000 - 0x115647ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x115664000 - 0x115934ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x115a2f000 - 0x115a82fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x115aab000 - 0x115aeafff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x115afd000 - 0x115b05ffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x115b10000 - 0x115b1bfff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x115b2f000 - 0x115b6dff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x115b7a000 - 0x115b7cfff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x115b84000 - 0x115b87fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x115b8e000 - 0x115fc1ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x1161dc000 - 0x11622afff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x116248000 - 0x116254ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x11625e000 - 0x116277ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x116291000 - 0x1162c1fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x1162eb000 - 0x116310ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x11631c000 - 0x11639cfff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1163be000 - 0x116416ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x116460000 - 0x11648ffff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x1164b1000 - 0x116510fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x11654e000 - 0x116578ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x11658d000 - 0x1165f3fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x116655000 - 0x116659fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x116663000 - 0x116666fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x11666c000 - 0x11667efff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x1166a0000 - 0x1166b8ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x1166cd000 - 0x1166ceff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x1166d4000 - 0x1166d6ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x1166e3000 - 0x1168a1fff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x1169fe000 - 0x116a08ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x116a16000 - 0x117868ffb com.apple.WebCore (9537 - 9537.75.14) <99715507-9651-3DCE-831B-BF815FB3DE44> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x119d8b000 - 0x119db7fff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x119e29000 - 0x119e36ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x119e52000 - 0x119e5aff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x119f82000 - 0x119f84fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x119f8a000 - 0x119f8cffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x11ac22000 - 0x11ac37ff3 com.apple.WebInspector (9537 - 9537.75.12) <40E8E453-88CC-3FB7-A0C9-9330E463956D> /System/Library/StagedFrameworks/Safari/WebInspector.framework/Versions/A/WebIn spector
0x11ac50000 - 0x11ad41ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11ada6000 - 0x11ae77ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x11aed7000 - 0x11afb6fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x11b01e000 - 0x11b052fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x11b068000 - 0x11b0b6ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x11b11d000 - 0x11b1d5ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x11b23d000 - 0x11b247ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x11b252000 - 0x11b297fff libcurl.4.dylib (78.90.1) <818543D6-0CCE-3F18-9BF1-4D18B81018F3> /usr/lib/libcurl.4.dylib
0x11b2a7000 - 0x11b2d8fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x11b2ea000 - 0x11b375fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x11b39d000 - 0x11b3a3fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x11b3af000 - 0x11b3e4ffc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x11b3f3000 - 0x11b403ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x11b41c000 - 0x11b6adfff com.apple.RawCamYou installed the "Genieo" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of the date it was posted, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment after a few days from now should look for more recent discussions or start a new one.
Step 1
In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client/u/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. Typically the ad is a large green button labeled "Download Now" in white letters. The button is designed to mislead people who want to download something else on the same page. If you everdownload a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
Safari and Mail will not open will not open
This is occurring on our iMac from 2006. It is running Snow Leopard.
I am posting this using Firefox so I can't cut and paste the crash reports.
Any suggestion will be appreciated.
ThanksRestart the machine in Safe Mode and attempt to open each app. Also please explain exactly how you are attempting to open the apps. For example, "When I click the Safari icon on the Dock it bounces but does not open." To start in Safe Mode hold down the Shift key when you hear the startup tone unitl a progress bar appears.
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Websites in safari snow leopard do not open fully; buttons not showing word
after installing SL, it seems like some browsers in safari will not open fully... i tried opening some websites eztv.it, where it used to be okay before the upgrade, but now, the "buttons" do not have anything on them... i tried to put safari on the 32-bit mode; i re-installed safari from the SL disc, but still nothing's happening... they all work fine in firefox...
i also did the upgrade on my husband's macbook white, and he does not seem to have the same problem... his safari is working fine..
please helpHI,
Try Safari Maintenance
Repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn
Message was edited by: Carolyn Samit
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