Safari 4 fails to start
Hi.
I just installed Safari 4 on my work PC. When launching the application it crashes immediatelly. In the Application Event viewer the following is collected:
Faulting application safari.exe, version 4.530.17.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x000172d7.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I'm running Windows XP PRO SP3. Dell Latitude, Intel Core2 Duo, 2GB RAM. I have latest iTunes (v8.2.0.23) and Quicktime (7.6.2 build 515) installed on the same PC, both working fine.
I've tried to uninstall and re-install -> same result.
Any ideas?
One thing worth to mention. I did install Safari 3 on my PC way back but I removed it after short usage as it was not really working for me. It crashed frequently and after a short while I un-installed it.
I tried again to un-install Safari 4. This time I also searched Regedit for Safari keyword and removed (almost) all occurrences. I left out those that did not apply to the software itself. Note however that I did remove the link from MobileMe and all references by the windows installer. Seems like Apple is not cleaning properly as the Registry is full of Safari references after the un-install.
I also removed all folder and files that related to Safari install. This includes Program Files, Common Files and Document and Settings\All Users\Application Data\Apple.
Once I had removed all occurrences from Regedit I re-installed Safari 4.
This does not resolve the issue. Safari still fails to start.
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Safari fails to start and crashes
Today I tried to open a link from an Apple ap-store email and Safari failed to open and reported a crash error message, It worked great yesterday? I searched through the forums and tried a few of the listed fixes but nothing has worked for me. So far the most complex attempt was deleting the webpageicons.db file, it did not help. I placed the webpagicons.db file back where it came from just incase. I have also tried to see if I have any plug ins running but Safari dosn't even load so I cant even get into the preferences options. I am very much a rookie with my iMac as I have rarely had any issues that needed support. This will be the first major trouble I have had with my mac since I bought it. I posted one of the error messages below, I have tried to open Safari nine times and each time it closes out without starting. Any help would be greatfull, thank you in advance.
Process: Safari [806]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.9 (6534.59.8)
Build Info: WebBrowser-75345908~1
Code Type: X86-64 (Native)
Parent Process: launchd [225]
Date/Time: 2013-05-21 22:29:10.327 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2915216 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 1397019 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 70E18FE2-D2A4-4CC0-98E2-9D165F288E0B
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff84ec0f49 strtoul_l + 75
1 Safari 0x00007fff8026cd05 Safari::SWebPreferences::setWebKitLinkTimeVersionString(Safari::SString const&) + 55
2 Safari 0x00007fff80224553 SafariMain + 161
3 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff84e97c0a kevent + 10
1 libSystem.B.dylib 0x00007fff84e99add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff84e997b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff84e992de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff84e98c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff84e98aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff7078b360 rbx: 0x0000000000000000 rcx: 0x00007fff7078d9e0 rdx: 0x000000000000000a
rdi: 0x000000000000000a rsi: 0x00007fff5fbffaf8 rbp: 0x00007fff5fbffae0 rsp: 0x00007fff5fbffab0
r8: 0x00007fff7078b380 r9: 0x00007fff7078d9e0 r10: 0x0000000102019660 r11: 0x00007fff5fbff880
r12: 0x000000010201a370 r13: 0x00007fff5fbffb88 r14: 0x0000000000000000 r15: 0x00007fff5fbffaf8
rip: 0x00007fff84ec0f49 rfl: 0x0000000000010217 cr2: 0x0000000000000000
Binary Images:
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0x7fff87798000 - 0x7fff8784eff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff8784f000 - 0x7fff87851fff libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff87852000 - 0x7fff8789aff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8789b000 - 0x7fff87919ff7 com.apple.CoreText 151.13 (???) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8791a000 - 0x7fff8791eff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff87954000 - 0x7fff87b14fe7 com.apple.WebKit2 6534.59 (6534.59.8) <41BE1EE1-5560-4A41-148A-0794247BADF0> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff87b68000 - 0x7fff87bbdff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff87bbe000 - 0x7fff87bc1ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff87bc2000 - 0x7fff87be9ff7 libJPEG.dylib ??? (???) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff87bea000 - 0x7fff87c8afff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff87c8b000 - 0x7fff87c97fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff87c98000 - 0x7fff87c99ff7 com.apple.TrustEvaluationAgent 1.1 (1) <040B71B1-F8BD-1605-057E-E80DBDE1FE59> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff87f04000 - 0x7fff87fc1fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff87fc2000 - 0x7fff8800cff7 com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8800d000 - 0x7fff8800dff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff88250000 - 0x7fff88291fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8836b000 - 0x7fff8842dfe7 libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8842e000 - 0x7fff8842eff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8842f000 - 0x7fff88436fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff88437000 - 0x7fff8845cff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff88bf9000 - 0x7fff88c3afef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff88c3b000 - 0x7fff88c3efff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff88c3f000 - 0x7fff88c5ffff com.apple.DirectoryService.Framework 3.6 (621.15) <9AD2A133-4275-5666-CE69-98FDF9A38B7A> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff88c72000 - 0x7fff88c7dfff com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff88fa2000 - 0x7fff892d6fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff892d7000 - 0x7fff89341fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8957d000 - 0x7fff89582ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff89583000 - 0x7fff89633fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff89634000 - 0x7fff89708fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff89709000 - 0x7fff89752fef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89753000 - 0x7fff8979aff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff89937000 - 0x7fff89af5fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
0x7fff89af6000 - 0x7fff89af6ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff89b3b000 - 0x7fff89b5efff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff89ff1000 - 0x7fff8a006ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8a456000 - 0x7fff8a467fff SyndicationUI ??? (???) <A7C60837-3B4F-ACDE-5B7B-63DA918763D0> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff8a7ac000 - 0x7fff8a7c2fef libbsm.0.dylib ??? (???) <83676D2E-23CD-45CD-BE5C-35FCFFBBBDBB> /usr/lib/libbsm.0.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: MRX 800LU v1, 0x0718 (Imation Corp.), 0x4008, 0xfa130000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Photosmart C7200 series, 0x03f0 (Hewlett Packard), 0x6511, 0xfd140000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3Lex,
I think I was able to get Safari to uninstall properly this time, I was prompted for a password and it shows in the trash can now. However after trying to reinstall it still errors out at the very end of the install and asks me to contact the software manufacturer? Ugh...
Andy,
Here is the text from console, sorry its a long one for only 20 min. of up time. I've never used console before wow is there a lot going on here... I grabbed the wrong log the first time and had to come back and edit... I also left some of the original text from the old log as it has a bunch of repeating FLASH reports that might mean something.
May 22 16:38:20 My-imacs-iMac crsud[53]: crsud: Starting
May 22 16:38:25 My-imacs-iMac crsud[53]: crsud: Exiting.
May 22 16:44:35 My-imacs-iMac Installer[552]: @(#)PROGRAM:Install PROJECT:Install-596.1
May 22 16:44:35 My-imacs-iMac Installer[552]: @(#)PROGRAM:Installer PROJECT:Installer-430.1
May 22 16:44:35 My-imacs-iMac Installer[552]: Hardware: iMac11,1 @ 2.66 GHz (x 4), 4096 MB RAM
May 22 16:44:35 My-imacs-iMac Installer[552]: Running OS Build: Mac OS X 10.6.8 (10K549)
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: TMPDIR=/var/folders/X5/X5TmUgB4GwqLRDJjSFqTkk+++TI/-Tmp-/
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: SHELL=/bin/bash
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: HOME=/Users/romainealsbury
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: USER=romainealsbury
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: LOGNAME=romainealsbury
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: DISPLAY=/tmp/launch-6Bo461/org.x:0
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: SSH_AUTH_SOCK=/tmp/launch-rsX7iD/Listeners
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: Apple_PubSub_Socket_Render=/tmp/launch-lE59mx/Render
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: COMMAND_MODE=unix2003
May 22 16:44:35 My-imacs-iMac Installer[552]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
May 22 16:44:35 My-imacs-iMac Installer[552]: Safari Installation Log
May 22 16:44:35 My-imacs-iMac Installer[552]: Opened from: /Volumes/Safari 5.1.9 for Snow Leopard/Safari5.1.9SnowLeopardManual.pkg
May 22 16:44:54 My-imacs-iMac runner[558]: Administrator authorization granted.
May 22 16:44:59 My-imacs-iMac Installer[552]: =============================================================================== =
May 22 16:44:59 My-imacs-iMac Installer[552]: User picked Standard Install
May 22 16:44:59 My-imacs-iMac Installer[552]: Choices selected for installation:
May 22 16:44:59 My-imacs-iMac Installer[552]: Upgrade: "Safari"
May 22 16:44:59: --- last message repeated 1 time ---
May 22 16:44:59 My-imacs-iMac Installer[552]: Safari5.1.9SnowLeopardManual.pkg#Safari5.1.9SnowLeopard.pkg : SafariSnowLeo : 1.0.0.0.1.1191932192
May 22 16:44:59 My-imacs-iMac Installer[552]: Safari5.1.9SnowLeopardManual.pkg#FlashUpdateTool.pkg : FlashUpdateTool : 1.0.0.0.1.1191932192
May 22 16:44:59 My-imacs-iMac Installer[552]: =============================================================================== =
May 22 16:44:59 My-imacs-iMac Installer[552]: It took 0.00 seconds to summarize the package selections.
May 22 16:44:59 My-imacs-iMac Installer[552]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
May 22 16:44:59 My-imacs-iMac Installer[552]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Safari%205.1.9%20for%20Snow%20Leopard/Safari5.1.9SnowL eopardManual.pkg#Safari5.1.9SnowLeopard.pkg
May 22 16:44:59 My-imacs-iMac Installer[552]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Safari%205.1.9%20for%20Snow%20Leopard/Safari5.1.9SnowL eopardManual.pkg#FlashUpdateTool.pkg
May 22 16:44:59 My-imacs-iMac Installer[552]: Will use PK session
May 22 16:44:59 My-imacs-iMac Installer[552]: Starting installation:
May 22 16:44:59 My-imacs-iMac Installer[552]: Configuring volume "Romaine's HD"
May 22 16:44:59 My-imacs-iMac Installer[552]: Preparing disk for local booted install.
May 22 16:44:59 My-imacs-iMac Installer[552]: Free space on "Romaine's HD": 541.74 GB (541742235648 bytes).
May 22 16:44:59 My-imacs-iMac Installer[552]: Create temporary directory "/var/folders/X5/X5TmUgB4GwqLRDJjSFqTkk+++TI/-Tmp-//Install.552xkYnqe"
May 22 16:44:59 My-imacs-iMac Installer[552]: IFPKInstallElement (2 packages)
May 22 16:44:59 My-imacs-iMac installd[561]: PackageKit: ----- Begin install -----
May 22 16:44:59 My-imacs-iMac installd[561]: PackageKit: request=PKInstallRequest <2 packages, destination=/>
May 22 16:44:59 My-imacs-iMac installd[561]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Volumes/Safari%205.1.9%20for%20Snow%20Leopard/Safari5.1.9Snow LeopardManual.pkg#Safari5.1.9SnowLeopard.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/Safari%205.1.9%20for%20Snow%20Leopard/Safari5.1.9Snow LeopardManual.pkg#FlashUpdateTool.pkg>"\n)
May 22 16:45:18 My-imacs-iMac installd[561]: PackageKit: Extracting file://localhost/Volumes/Safari%205.1.9%20for%20Snow%20Leopard/Safari5.1.9SnowL eopardManual.pkg#Safari5.1.9SnowLeopard.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
May 22 16:45:37 My-imacs-iMac installd[561]: PackageKit: Extracting file://localhost/Volumes/Safari%205.1.9%20for%20Snow%20Leopard/Safari5.1.9SnowL eopardManual.pkg#FlashUpdateTool.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
May 22 16:45:37 My-imacs-iMac installd[561]: PackageKit: Executing script "archiveSafari" in /private/tmp/PKInstallSandbox.SEXJVM/Scripts/com.apple.pkg.Safari517SnowLeopard .NMEril
May 22 16:45:37 My-imacs-iMac installd[561]: archiveSafari: Adding Library/Widgets/Web Clip.wdgt to archive
May 22 16:45:38 My-imacs-iMac installd[561]: archiveSafari: Recording Library/Widgets/Web Clip.wdgt
May 22 16:45:38 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/Frameworks/JavaScriptCore.framework to archive
May 22 16:45:39 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/Frameworks/JavaScriptCore.framework
May 22 16:45:39 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/Frameworks/PubSub.framework to archive
May 22 16:45:39 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/Frameworks/PubSub.framework
May 22 16:45:39 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/Frameworks/WebKit.framework to archive
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/Frameworks/WebKit.framework
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/LaunchAgents/com.apple.PubSub.Agent.plist to archive
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/LaunchAgents/com.apple.PubSub.Agent.plist
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/LaunchAgents/com.apple.WebKit.PluginAgent.plist to archive
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/LaunchAgents/com.apple.WebKit.PluginAgent.plist
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/PrivateFrameworks/JavaScriptGlue.framework to archive
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/PrivateFrameworks/JavaScriptGlue.framework
May 22 16:45:43 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/PrivateFrameworks/Safari.framework to archive
May 22 16:45:59 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/PrivateFrameworks/Safari.framework
May 22 16:45:59 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/PrivateFrameworks/SyndicationUI.framework to archive
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/PrivateFrameworks/SyndicationUI.framework
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Adding System/Library/PrivateFrameworks/WebKit2.framework to archive
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Recording System/Library/PrivateFrameworks/WebKit2.framework
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Adding usr/bin/pubsub to archive
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Recording usr/bin/pubsub
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Adding usr/share/man/man1/pubsub.1 to archive
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Recording usr/share/man/man1/pubsub.1
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Adding /Applications/Safari.app to archive
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: tar: /Applications/Safari.app: Cannot stat: No such file or directory
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: tar: Error exit delayed from previous errors.
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Recording /Applications/Safari.app
May 22 16:46:01 My-imacs-iMac installd[561]: archiveSafari: Zipping archive
May 22 16:46:09 My-imacs-iMac installd[561]: archiveSafari: Moving archive to backup folder
May 22 16:46:09 My-imacs-iMac installd[561]: archiveSafari: Touching //Library/Application Support/Apple/.Safari_Leopard
May 22 16:46:09 My-imacs-iMac installd[561]: PackageKit: Executing script "preinstall" in /private/tmp/PKInstallSandbox.SEXJVM/Scripts/com.apple.pkg.Safari517SnowLeopard .NMEril
May 22 16:46:09 My-imacs-iMac romainealsbury[595]: Running Install Scripts . . .
May 22 16:46:09 My-imacs-iMac romainealsbury[597]: Begin script: AlertAllStarter
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.475 AlertAll[599:e07] Looking for applications at
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.491 AlertAll[599:e07] --(null)
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.493 AlertAll[599:e07] img:1
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.496 AlertAll[599:e07] >> timerMethod
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.496 AlertAll[599:e07] >> updateTable
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.625 AlertAll[599:e07] >> applicationShouldTerminate
May 22 16:46:09 My-imacs-iMac installd[561]: preinstall: 2013-05-22 16:46:09.630 AlertAll[599:e07] >> applicationWillTerminate
May 22 16:46:09 My-imacs-iMac romainealsbury[605]: End script: AlertAllStarter
May 22 16:46:09 My-imacs-iMac romainealsbury[606]: 1 Install Scripts run.
May 22 16:46:09 My-imacs-iMac installd[561]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root
May 22 16:46:15 My-imacs-iMac installd[561]: update_dyld_shared_cache[607] current i386 cache file invalid because /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore has changed
May 22 16:46:28 My-imacs-iMac installd[561]: update_dyld_shared_cache[607] current ppc cache file invalid because /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore has changed
May 22 16:46:34 My-imacs-iMac installd[561]: update_dyld_shared_cache[607] current x86_64 cache file invalid because /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore has changed
May 22 16:46:42 My-imacs-iMac installd[561]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root (5 items) to /
May 22 16:47:18 My-imacs-iMac /System/Library/PrivateFrameworks/PackageKit.framework/Resources/shove[612]: [source=file] failed _RelinkFile(/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/System/Library/PrivateFrameworks/Safari.frame work/Versions/A/Resources/ReaderHUDCloseInactive.png, /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Resources/ReaderH UDCloseInactive.png): Input/output error
May 22 16:47:18 My-imacs-iMac installd[561]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=120 UserInfo=0x1001dca40 "An unexpected error occurred while moving files to the final destination." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 "The operation couldn’t be completed. Input/output error") {\n NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";\n NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=5 \"The operation couldn\U2019t be completed. Input/output error\"";\n arguments = (\n "-f",\n "-s",\n "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root",\n "/"\n );\n}
May 22 16:47:18 My-imacs-iMac Installer[552]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=120 UserInfo=0x105d5f8c0 "An unexpected error occurred while moving files to the final destination." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 "The operation couldn’t be completed. Input/output error")
May 22 16:47:19 My-imacs-iMac Installer[552]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
May 22 16:47:19 My-imacs-iMac Installer[552]: IFDInstallController 5D0C2E0 state = 7
May 22 16:47:19 My-imacs-iMac Installer[552]: Displaying 'Install Failed' UI.
May 22 16:47:19 My-imacs-iMac Installer[552]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
May 22 16:53:15 My-imacs-iMac crsud[53]: crsud: Starting
May 22 16:53:15 My-imacs-iMac crsud[53]: crsud: Exiting.
This is a snip of the system log I posted first before editing
5/22/13 4:37:45 PM com.apple.launchd[1] *** launchd[1] has started up. ***
5/22/13 4:38:01 PM com.apple.launchd[1] (com.apple.flashupdater[48]) posix_spawn("/usr/libexec/flashupdater", ...): No such file or directory
5/22/13 4:38:01 PM com.apple.launchd[1] (com.apple.flashupdater[48]) Exited with exit code: 1
5/22/13 4:38:01 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 10 seconds
5/22/13 4:38:04 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 8 seconds
5/22/13 4:38:07 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 5 seconds
5/22/13 4:38:07 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 5 seconds
5/22/13 4:38:07 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 5 seconds
5/22/13 4:38:07 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 5 seconds
5/22/13 4:38:12 PM com.apple.launchd[1] (com.apple.flashupdater[119]) posix_spawn("/usr/libexec/flashupdater", ...): No such file or directory
5/22/13 4:38:12 PM com.apple.launchd[1] (com.apple.flashupdater[119]) Exited with exit code: 1
5/22/13 4:38:12 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 10 seconds
5/22/13 4:38:17 PM com.apple.SystemStarter[37] Starting HP Trap Monitor
5/22/13 4:38:22 PM com.apple.launchd[1] (com.apple.flashupdater[212]) posix_spawn("/usr/libexec/flashupdater", ...): No such file or directory
5/22/13 4:38:22 PM com.apple.launchd[1] (com.apple.flashupdater[212]) Exited with exit code: 1
5/22/13 4:38:22 PM com.apple.launchd[1] (com.apple.flashupdater) Throttling respawn: Will start in 10 seconds
5/22/13 4:38:22 PM com.splashtop.streamer.SRServiceDaemon[60] SRServiceDaemon: No one is here, preparing to start SRLogin.
5/22/13 4:38:22 PM com.apple.launchd[1] (com.apple.xprotectupdater[34]) Exited with exit code: 252
5/22/13 4:38:28 PM com.parallels.vm.prl_naptd[193] QKqueueFileSystemWatcherEngine::addPaths: open: No such file or directory
5/22/13 4:38:28 PM com.parallels.vm.prl_naptd[193] QFileSystemWatcher: failed to add paths: /Library/Managed Preferences
5/22/13 4:38:28 PM com.apple.launchd.peruser.501[230] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
Message was edited by: Talsbury -
Safari fails to start and Apple support chat not answering..
Safari now repeatedly fails to start following an update to 8.0.2
Rebooted machine (iMac - mid 2010, 2.93 GHz Intel Core i7 on Yosemite), fixed disk permissions etc etc. but no joy.
Went on Apple Support Chat today - but seems they've taken an early holiday - no response whatsoever.
Everything else works fine.
Anyone any ideas?
I get the following:
Safari quit unexpectedly.
Process: Safari [3900]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [3900]
User ID: 501
Date/Time: 2014-12-24 13:02:50.872 +0000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 0743A3C9-E02C-7A19-9F57-34197FD6D252
Time Awake Since Boot: 2600 seconds
Crashed Thread: 22
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 00000001008d9000-00000001008da000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
org.zzhc.extensions.shortly-RMKWK5S4J4 (2.4 - 2.4) Shortly
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00000001027d6860 WebCore::RenderBox::availableLogicalWidth() const + 0
1 com.apple.WebCore 0x000000010259dbf4 WebCore::RenderBox::computeBlockDirectionMargins(WebCore::RenderBlock const*, WebCore::LayoutUnit&, WebCore::LayoutUnit&) const + 68
2 com.apple.WebCore 0x000000010259db5e WebCore::RenderBox::computeAndSetBlockDirectionMargins(WebCore::RenderBlock const*) + 46
3 com.apple.WebCore 0x000000010305fc10 WebCore::RenderBlockFlow::layoutBlockChild(WebCore::RenderBox&, WebCore::RenderBlockFlow::MarginInfo&, WebCore::LayoutUnit&, WebCore::LayoutUnit&) + 128
4 com.apple.WebCore 0x000000010305eff2 WebCore::RenderBlockFlow::layoutBlockChildren(bool, WebCore::LayoutUnit&) + 530
5 com.apple.WebCore 0x000000010305e339 WebCore::RenderBlockFlow::layoutBlock(bool, WebCore::LayoutUnit) + 761
6 com.apple.WebCore 0x000000010259cce6 WebCore::RenderBlock::layout() + 54
7 com.apple.WebCore 0x000000010259cb39 WebCore::RenderView::layout() + 745
8 com.apple.WebCore 0x00000001025982e1 WebCore::FrameView::layout(bool) + 2865
9 com.apple.WebCore 0x000000010252ef0d WebCore::ThreadTimers::sharedTimerFiredInternal() + 157
10 com.apple.WebCore 0x000000010252ee34 WebCore::timerFired(__CFRunLoopTimer*, void*) + 20
11 com.apple.CoreFoundation 0x00007fff93f73b44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
12 com.apple.CoreFoundation 0x00007fff93f737d3 __CFRunLoopDoTimer + 1059
13 com.apple.CoreFoundation 0x00007fff93fe6d9d __CFRunLoopDoTimers + 301
14 com.apple.CoreFoundation 0x00007fff93f30268 __CFRunLoopRun + 2024
15 com.apple.CoreFoundation 0x00007fff93f2f838 CFRunLoopRunSpecific + 296
16 com.apple.HIToolbox 0x00007fff8adea43f RunCurrentEventLoopInMode + 235
17 com.apple.HIToolbox 0x00007fff8adea1ba ReceiveNextEventCommon + 431
18 com.apple.HIToolbox 0x00007fff8ade9ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
19 com.apple.AppKit 0x00007fff897116d1 _DPSNextEvent + 964
20 com.apple.AppKit 0x00007fff89710e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
21 com.apple.Safari.framework 0x0000000100959ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
22 com.apple.AppKit 0x00007fff89a15bd7 -[NSApplication _realDoModalLoop:peek:] + 666
23 com.apple.AppKit 0x00007fff89a14186 -[NSApplication runModalForWindow:] + 119
24 com.apple.AppKit 0x00007fff89a13d53 -[NSAlert runModal] + 144
25 com.apple.AppKit 0x00007fff8971665d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
26 com.apple.AppKit 0x00007fff8971620e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
27 com.apple.AppKit 0x00007fff897161ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
28 com.apple.AppKit 0x00007fff89715e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
29 com.apple.AppKit 0x00007fff89715c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
30 com.apple.AppKit 0x00007fff897156b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
31 com.apple.Foundation 0x00007fff8858f458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
32 com.apple.Foundation 0x00007fff8858f2c9 _NSAppleEventManagerGenericHandler + 102
33 com.apple.AE 0x00007fff911de99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
34 com.apple.AE 0x00007fff911de719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
35 com.apple.AE 0x00007fff911de623 aeProcessAppleEvent + 295
36 com.apple.HIToolbox 0x00007fff8adf737e AEProcessAppleEvent + 56
37 com.apple.AppKit 0x00007fff89711d76 _DPSNextEvent + 2665
38 com.apple.AppKit 0x00007fff89710e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
39 com.apple.Safari.framework 0x0000000100959ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
40 com.apple.AppKit 0x00007fff89704e23 -[NSApplication run] + 594
41 com.apple.AppKit 0x00007fff896f02d4 NSApplicationMain + 1832
42 libdyld.dylib 0x00007fff8e0b25c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff951b622e kevent64 + 10
1 libdispatch.dylib 0x00007fff8a7dea6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010251788b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00000001025149d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 9:: Dispatch queue: com.apple.SafariShared.WBSHistorySQLiteStore
0 libsystem_kernel.dylib 0x00007fff951b65d6 pread + 10
1 libsqlite3.dylib 0x00007fff8fba9c79 walIndexReadHdr + 1225
2 libsqlite3.dylib 0x00007fff8fba952f walTryBeginRead + 351
3 libsqlite3.dylib 0x00007fff8fba8c9f sqlite3PagerSharedLock + 2063
4 libsqlite3.dylib 0x00007fff8fba7a97 sqlite3BtreeBeginTrans + 407
5 libsqlite3.dylib 0x00007fff8fb9fac1 sqlite3InitOne + 593
6 libsqlite3.dylib 0x00007fff8fb9f7de sqlite3Init + 94
7 libsqlite3.dylib 0x00007fff8fb91b86 sqlite3Pragma + 3094
8 libsqlite3.dylib 0x00007fff8fb7f917 yy_reduce + 12775
9 libsqlite3.dylib 0x00007fff8fb7c5ea sqlite3Parser + 122
10 libsqlite3.dylib 0x00007fff8fb7b5f6 sqlite3RunParser + 502
11 libsqlite3.dylib 0x00007fff8fb7acfa sqlite3Prepare + 794
12 libsqlite3.dylib 0x00007fff8fb7a8e7 sqlite3LockAndPrepare + 231
13 libsqlite3.dylib 0x00007fff8fc10e33 sqlite3_prepare_v2 + 195
14 com.apple.Safari.framework 0x0000000100ee1da3 -[WBSSQLiteStatement initWithDatabase:query:] + 219
15 com.apple.Safari.framework 0x0000000100eb9cd9 int SafariShared::WBSSQLiteDatabaseExecute<>(WBSSQLiteDatabase*, NSString*) + 81
16 com.apple.Safari.framework 0x0000000100eb1808 -[WBSHistorySQLiteStore _openDatabase:andCheckIntegrity:] + 316
17 com.apple.Safari.framework 0x0000000100eb1371 -[WBSHistorySQLiteStore _loadHistory] + 94
18 libdispatch.dylib 0x00007fff8a7e0323 _dispatch_call_block_and_release + 12
19 libdispatch.dylib 0x00007fff8a7dbc13 _dispatch_client_callout + 8
20 libdispatch.dylib 0x00007fff8a7df365 _dispatch_queue_drain + 1100
21 libdispatch.dylib 0x00007fff8a7e0ecc _dispatch_queue_invoke + 202
22 libdispatch.dylib 0x00007fff8a7df154 _dispatch_queue_drain + 571
23 libdispatch.dylib 0x00007fff8a7e0ecc _dispatch_queue_invoke + 202
24 libdispatch.dylib 0x00007fff8a7de6b7 _dispatch_root_queue_drain + 463
25 libdispatch.dylib 0x00007fff8a7ecfe4 _dispatch_worker_thread3 + 91
26 libsystem_pthread.dylib 0x00007fff869b46cb _pthread_wqthread + 729
27 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff951b052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff951af69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8e607d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8e607c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff951b052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff951af69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff93f30b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff93f2ffdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff93f2f838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8d3d0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff885d5b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff951b53f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 14:
Thread 15:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00000001018e73fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00000001016d6244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 22 Crashed:
0 libsystem_pthread.dylib 0x00007fff869b2695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff91122b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff9111b620 fprintf + 186
3 ??? 0x000000010adc95dc 0 + 4477195740
Thread 22 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7868a1d8 rcx: 0x00007fff7868a1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7868a1f0 rsi: 0x00007fff869b2b14 rbp: 0x000000010a05be30 rsp: 0x000000010a05bdb0
r8: 0x000000010250c000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff786896b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff869b2695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1008d9000 - 0x1008d9fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x1008e3000 - 0x10121cff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1016c1000 - 0x101bd4ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x101d3e000 - 0x101ff2fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x1022d0000 - 0x1022d0fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x1022da000 - 0x102416ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x102510000 - 0x1034b5ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1086cb000 - 0x1086cbfff com.apple.WebInspectorUI (10600 - 10600.2.1) <284BA94F-BD22-3E25-921A-6EE265AF2F0C> /System/Library/StagedFrameworks/Safari/WebInspectorUI.framework/Versions/A/Web InspectorUI
0x1086e2000 - 0x1086e2ff5 +cl_kernels (???) <0A30550D-2D5D-42BC-B799-880A828A15D8> cl_kernels
0x10890a000 - 0x108923ff7 com.apple.WebInspector (10600 - 10600.2.1) <3586BC26-3AD6-3ED6-B50B-945DDBA82999> /System/Library/StagedFrameworks/Safari/WebInspector.framework/Versions/A/WebIn spector
0x10895f000 - 0x108a77fff com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x108af3000 - 0x108b28ff7 libssl.0.9.8.dylib (52) <70680606-475F-3C89-BB5F-E274253DC7C6> /usr/lib/libssl.0.9.8.dylib
0x10936a000 - 0x10936afff +cl_kernels (???) <FE15EE35-6E82-42BA-8173-DFAE4A266A35> cl_kernels
0x109e39000 - 0x109f1ffef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff657a0000 - 0x7fff657d6837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8696f000 - 0x7fff8698bfff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff869ac000 - 0x7fff869b0ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff869b1000 - 0x7fff869bafff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff869bb000 - 0x7fff86a08ff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff86f1d000 - 0x7fff86f9afff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8704b000 - 0x7fff871a9ff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8724d000 - 0x7fff87261ff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff87304000 - 0x7fff87304fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8734c000 - 0x7fff873d0ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff873d1000 - 0x7fff873d2fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff873d4000 - 0x7fff873ddff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff873de000 - 0x7fff873e3ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff87422000 - 0x7fff8743dff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff874b2000 - 0x7fff874c7ffb libCGInterfaces.dylib (294.1) <1A6AADE6-09EC-3054-85F9-E6A3607EBA70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Libraries/libCGInterfaces.dylib
0x7fff874c8000 - 0x7fff877afffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff878c9000 - 0x7fff87901ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff87a92000 - 0x7fff87b38fff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff87b39000 - 0x7fff87b6cff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff87b6d000 - 0x7fff87b75fff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff87c41000 - 0x7fff87c73ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87c74000 - 0x7fff87ca0fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff87cc9000 - 0x7fff87d21ff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff87d22000 - 0x7fff87d25fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87d2b000 - 0x7fff87e52fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff87ec5000 - 0x7fff87ec5fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff87ec6000 - 0x7fff87ec8ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff87ec9000 - 0x7fff87f04fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8856d000 - 0x7fff8889bff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8889c000 - 0x7fff88d88fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff88db1000 - 0x7fff88db4ff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff88db5000 - 0x7fff88e3efff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff88e3f000 - 0x7fff890ebfff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff890ec000 - 0x7fff890feff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff8915a000 - 0x7fff89169fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8916a000 - 0x7fff8916cfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff89172000 - 0x7fff8922dff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8922e000 - 0x7fff89239fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8923a000 - 0x7fff8923fff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff89240000 - 0x7fff89246ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff892b5000 - 0x7fff892c7fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff892c8000 - 0x7fff894ad267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff894ae000 - 0x7fff89571ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff89581000 - 0x7fff89586ff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff89587000 - 0x7fff895b2ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff8960e000 - 0x7fff896afff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff896b0000 - 0x7fff896bdfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff896be000 - 0x7fff896c2fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff896c3000 - 0x7fff896c5fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuthThere is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
I recently tried to download the latest version of iTunes, but an error occured during the process. It was recommended that i reinstall iTunes to attempt to correct that problem. After I attempted to reinstall, an error came up with the title "iTunes.exe - Unable to locate component." the body of the error message read "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." When I click "Ok", another error message pops-up reading "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)". I tried reinstalling iTunes 3 times now, each time with the same result. What is going wrong, and what do I need to do?
Kappy, I completely overlooked your original response due to it's small, one line nature and poor UX design of the area surrounding the message area.
Upon following the complete instructions linked from the link you posted (http://support.apple.com/kb/HT1923?viewlocale=en_US&locale=en_US), my first attempt resulted in everything being installed except for iTunes. So trying yet again.
I do have Safari for Windows Vista installed, which is why I could not delete everything in the C:\Program Files\Common Files\Apple\ folder. I'm guessing this is Apple's way of completely removing Safari Win from history (there's always an under-the-table reason when something like this happens with Apple installs, they just won't say it publicly). Uninstalling Safari. Uninstalling Safari removes the remaining "Internet" files from C:\Program Files\Common Files\Apple\
Uninstalling iCloud. Uninstalling MobileMe Control Panel that was never used. That leaves only QuickTime installed as an Apple product on my machine.
Just for the record, I did not have this folder: C:\Program Files\iPod\
Emptied the Recycling Bin.
Shut down and fresh start-up.
Install attempt again: results in the installer saying something interrupted it (no other programs open)
Installing again immediately after error: Success
Clearly there are issues with this installer.
A pop-up shows up with "The registry settings used by the iTunes drives for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burining software. Please reinstall iTunes"
No other CD burning software installed other than what came pre-installed by Gateway and a install of Windows Vista Pro (or whatever the top expensive one was called).
iTunes launched. iTunes Library, items like Movies & Music, and playlists are still intact and usable.
Good thing I don't have these issues on my Macs (ahem, which is why these errors are allowed to persist by Apple to discourage Microsoft/Windows/PC use and purchase, all about the money and Apple has become the non-caring giant it once sought to overthrow as the underdog, miss those days).
Thanks Kappy. Thanks for the time suck Apple. -
My computer comes up with Service Apple Mobile Device failed to start verify you have sufficient access privileges dont know to resolve it
These are the instructions I posted to another topic with this same issue.
I had this same thing happen on 2 different laptops. I finally called Apple support and they walked me through the repair. Apparently there are compatability issues with Apple software update and Internet Explorer, so if that is your default browser, you will want to download Google Chrome, Firefox or some other web browser and set it as your default. You will still be able to use IE, if you don't uninstall it, but links from e-mail will open in your new default browser, unless you copy and paste the URL into the web address line.
These are the step-by-step instructions that the tech support person walked me through. She said that it is important that you do these steps in this order.
1. Go to your Control Panel and open Programs and Features.
2. Find and uninstall iTunes from the list.
3. Find and uninstall Apple Software Update.
4. Find Apple Mobile Device Support and REPAIR this file. This is the problem child, so you must repair it first.
5. After you have repaired it, uninstall it.
6. If Apple Mobile Device Support is not removed from your program list, restart your computer and go back into the Control Panel and Programs an Features. If the file is still there, repeat Repair and then uninstall. It should now be removed from the list.
7. Restart your computer.
8. Go back into your Control Panel and Programs and Features and then find BONJOUR. Uninstall Bonjour.
9. Find Apple Application Support and uninstall it.
10. Restart your computer.
11. Upon restart, you may receive an "AppleSyncNotifier.exe - System Error" if you have iCloud attached to your account. This is normal and will be fixed when you reinstall iTunes.
12. Using Google Chrome (or Firefox or Safari) go to www.apple.com and click on iTunes and then find the button to download iTunes. It will now install properly and be usable.
13. If for some reason you are not able/allowed to change your default browser to something other than IE, then you should uncheck the box to automatically update iTunes during the install process or you may end up having to redo this fix.
Hope this helps everyone with this problem. I have now gone through this process with two of my laptops, both of them with successful results. If this does not work, I strongly urge you to contact Apple for additional assistance. -
Safari "Failed to open page" errors
What would cause Safari to suddenly start getting "Failed to open page" errors from I web-site I was successfully browsing 2 minutes ago?
I was browsing REI.com; viewed several different pages, then tried to go to a different REi.com page and all of a sudden Safari won't load the page. and reports a "Failed to Open Page" error, with the excuse "the server where this page is located isn't responding"??
I thought maybe my internet connection had failed, but I tried some other sites cnn.com, apple.com and everything is just fine.
Then i went to a different computer on the same network and tried rei.com from Firefox and its just fine.
Any ideas or suggestions?If your Safari won't open, one or more of the following procedures should fix it:
1. Go to Home/Library/Safari/ folder and remove the following two files:
¥ history.plist
¥ lastsession.plist
(Safari may not load properly If these two files are corrupted.)
2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
(These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
(Again, faults in stored cookies may interfere with Safari's launch.)
4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
Also look in Library/Input Managers where other third party add-ons may lurk. If you find a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal.
Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy. -
Service 'Bonjour Service' (Bonjour Service) failed to start
I am trying to install iTunes and I get a popup that says, Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services. I am the admin on the computer so I don't see why I wouldn't have the privileges. I also have Safari 4.0.3 running and it works great. I have tried to run as Administrator, and still the same error. I have also tried using a "clean environment," by performing a clean boot and clearing out my temp files. Any ideas? Thanks in advance. I am not running any McAfee software by the way.
Wish I could help but all I can say is I'm having the exact same problem and, I believe, that's why I can't update to 10.2. Why does this happen, and what can be done? Uninstall Bonjour? Will I ever need it? I really don't want to do a complete uninstall/reinstall. Anyone? Thanks--
-
Safari Fails To Load when an external link is selected in Another App
Hi, I am having a small problem with Safari,
If I I try to open a link in say Apple mail, or in a document, Safari fails to load. If I manually open Safari from the Dock and then click a link etc Safari loads the page without any problems.
Its just annoying to sometimes want to open a link, and then when it fails, to only then realise its because I did not have Safari already loaded.
This problem started about a week ago when I had been using my system in Germany, and had purchased a WiFi connection whilst staying at the local Hilton. This connection was activated when Safari was loaded and then I entered my password and logon details etc.
I do have a registered version of Saft installed in Safari, but this has not caused any problems before.
I also have all Apple updates and fixes installed n my system.
Could this be the cause of my Safari problem?
Can anyone here advise me how to repair Safari to automatically launch as it used to?
Thanks
DrususDrusus,
Make sure that Safari is selected as the default browser in Safari>Preferences...>General>Default Web Browser:
I know nothing about Saft, but if the Safari default browser preference has not been changed, I would be suspect of Saft.
If that is the case, perhaps an uninstall/reinstall of Saft would suffice.
;~) -
Help! Safari will not start...
I get the following error message...
"The application has failed to start because its side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail"
All this is chinese to me, any help in English would be much appreciated!
Thanks
simonWe need to see a crash report, so restart Safari and when it crashes, copy the entire crash log and paste it into a reply window here. Notifying Apple is fine, but they will not respond, so you shouldn't expect that.
Mulder -
Running workbook from .bat fails to start application missing CORE40 dll
I have been running several workbook via windows task scheduler / vbscript &/or bat files.
I now have a new box which I access thru Remote Desktop Connection, so I can run all these automated updates without having my screen blinking everytime a shedule workbook starts.
If I click on the actual Discoverer icon, or the discoverer workbook shortuct, all works well.
If I click on the .bat file, or try to run the workbook via the cmd , it gives me the following error:
DIS4USR.EXE – Unable To Locate Component
“this application has failed to start because CORE40.DLL was not found. Re-installing the application may fix this problem.”
The dll is under c/orant/bin/core40.dll, which is where I've read it should be, and it works fine in my regular box...
Please help! URGENT :)
Thanks!Hello
Check the PATH environment variables for the machine you are on and the one you are connecting to.
You might not have Discoverer's objects in the PATH.
Another possibility is that you have more than one piece of ORACLE software on the machine and you may need to also set the ORACLE_HOME within the BAT file.
Best wishes
Michael -
Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
I was updating Firefox to the newest version 7.0.1 from version 6.0.2 I think it was, I clicked the restart Firefox button that always comes up after updating. It started updating and then Firefox never restarted like it was supposed to after it was done updating. I then tried to open Firefox and it told me "This application has failed to start because xul.dll was not found." I did have Firefox crash on maybe about 30 minutes or so earlier which bothered me because I have been using Firefox for years and never had it crash on me before but I didn't think much of it at the time it happened because I was able to go back onto Firefox and finish what I had been working on. A while later I checked for updates and updated. The first time I tried to update it didn't work though so I had to shutdown Firefox and reopen Firefox and start the update a second time. It was after the second time that when I tried to open Firefox I got that message about failing to start because xul.dll can't be found. I filed a crash report when my Firefox crashed. This would have been around 1am-2am in the morning that Firefox first crashed and then wouldn't allow me to open it after updating. I have a DELL laptop running the Windows XP operating system but the laptop is probably at least 6 or 7 years old. The laptop will no longer charge so I always have to have it plugged into an outlet. Both my laptop hard drive and my external hard drive give me messages that I am running out of disk space on my hard drive. I bought this laptop 6 or 7 years ago second hand so it could be even older. In short it's a piece of crap and it gives me all kinds of issues but I currently can't afford a new one, but I have never had any problems with Firefox and I use Firefox more than any other aspect of my laptop so it's really really bothering me. May you please help me fix it?
Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?
-
Safari Fails to open and crashes after restoring MBP from Time Machine
I recently restored my information from Time Machine to a replacement MBP and every time I attempt to open Safari I get a message stating Safari failed to open. Any suggestions to solve this problem?
Here is the Error Message Details:
Process: Safari [580]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.4)
Build Info: WebBrowser-7534057004000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [130]
Date/Time: 2012-09-13 16:24:14.957 +1000
OS Version: Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report: 153810 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 2 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: C94A602F-2BE0-446F-AFC5-70B44C1CC784
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[580]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff91172f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff914c5dee objc_exception_throw + 43
2 CoreFoundation 0x00007fff91172d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8aacf71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8982bcdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8982be38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x0000000107e71c2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff91169fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff91169f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff898139ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff89809f73 loadNib + 322
11 AppKit 0x00007fff89809470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8980938b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff898092ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff89a7a06f NSApplicationMain + 398
15 Safari 0x0000000108074806 SafariMain + 166
16 Safari 0x0000000107e60f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff88065ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9217a7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff9216ba7a abort + 143
3 libc++abi.dylib 0x00007fff8cbe47bc abort_message + 214
4 libc++abi.dylib 0x00007fff8cbe1fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff914c6249 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8cbe2001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8cbe205c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8cbe3152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff914c5f0a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff91172d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8aacf71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8982bcdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8982be38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x0000000107e71c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff91169fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff91169f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff898139ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff89809f73 loadNib + 322
19 com.apple.AppKit 0x00007fff89809470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8980938b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff898092ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff89a7a06f NSApplicationMain + 398
23 com.apple.Safari.framework 0x0000000108074806 SafariMain + 166
24 com.apple.Safari 0x0000000107e60f24 0x107e60000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff880667e6 kevent + 10
1 libdispatch.dylib 0x00007fff8b74178a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8b74031a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff88066192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9217a594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9217bb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff880665b6 fsync + 10
1 libsqlite3.dylib 0x00007fff8e81ee38 unixSync + 72
2 libsqlite3.dylib 0x00007fff8e82c991 syncJournal + 705
3 libsqlite3.dylib 0x00007fff8e81da1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x00007fff8e80911e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x00007fff8e808735 vdbeCommit + 981
6 libsqlite3.dylib 0x00007fff8e7cb55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00007fff8e7fd1a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib 0x00007fff8e7efa5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00007fff8e7b2fb5 sqlite3_exec + 533
10 com.apple.CFNetwork 0x00007fff90e73b0c __CFURLCache::CreateTablesAndIndexes(sqlite3*) + 158
11 com.apple.CFNetwork 0x00007fff90e73f24 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen_NoLock() + 184
12 com.apple.CFNetwork 0x00007fff90e743f1 __CFURLCache::RecreateEmptyPersistentStoreOnDiskAndOpen() + 75
13 com.apple.CFNetwork 0x00007fff90ddc55b __CFURLCache::OpenDatabase() + 221
14 com.apple.CFNetwork 0x00007fff90ddc040 ProcessCacheTasks(__CFURLCache*, bool) + 265
15 com.apple.CFNetwork 0x00007fff90ddba72 _ZL24_CFURLCacheTimerCallbackPv + 662
16 libdispatch.dylib 0x00007fff8b73fa86 _dispatch_call_block_and_release + 18
17 libdispatch.dylib 0x00007fff8b7412d6 _dispatch_queue_drain + 264
18 libdispatch.dylib 0x00007fff8b741132 _dispatch_queue_invoke + 54
19 libdispatch.dylib 0x00007fff8b74092c _dispatch_worker_thread2 + 198
20 libsystem_c.dylib 0x00007fff9217a3da _pthread_wqthread + 316
21 libsystem_c.dylib 0x00007fff9217bb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 com.apple.WebCore 0x0000000109698030 ***::StringAppend<***::StringAppend<***::String, ***::String>, char const*> ***::operator+<***::String, ***::String, char const*>(***::StringAppend<***::String, ***::String> const&, char const*) + 0
1 com.apple.WebCore 0x0000000109086721 _ZN7WebCoreL20createDatabaseTablesERNS_14SQLiteDatabaseE + 673
2 com.apple.WebCore 0x0000000108f0e8ab WebCore::IconDatabase::performOpenInitialization() + 715
3 com.apple.WebCore 0x0000000108f0dc9a WebCore::IconDatabase::iconDatabaseSyncThread() + 314
4 com.apple.JavaScriptCore 0x000000010885411f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff921788bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff9217bb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8806467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88063d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8f692df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8f692d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff921788bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff9217bb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff67a5e418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff67a5e440 rsp: 0x00007fff67a5e418
r8: 0x00007fff7745bfb8 r9: 0x00007fff67a5dea8 r10: 0x00007fff88065d0a r11: 0xffffff80002dad60
r12: 0x00007f9cfc82bd90 r13: 0x0000000000000008 r14: 0x00007fff7745e960 r15: 0x00007fff67a5e590
rip: 0x00007fff88065ce2 rfl: 0x0000000000000246 cr2: 0x00007f9cfc0443fe
Logical CPU: 0
Binary Images:
0x107e60000 - 0x107e60fff com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
0x107e65000 - 0x1082ffff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x108621000 - 0x1088b0fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x108963000 - 0x108ae5ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x108bd2000 - 0x108dabfff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x108f0a000 - 0x109eafff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff67a60000 - 0x7fff67a94baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff85a19000 - 0x7fff85a53fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff85a54000 - 0x7fff85a66ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff86739000 - 0x7fff86b66fff libLAPACK.dylib (??? - ???) <C7456566-4B04-3971-8D62-DE0DEBE811B7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff86c18000 - 0x7fff86c41fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff86c51000 - 0x7fff86c90fff com.apple.AE (527.7 - 527.7) <9B3F7EC2-EDE2-3123-BAA5-C36A09BA038E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff86c91000 - 0x7fff86cc4ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff86db2000 - 0x7fff86f0bfff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E5B0E9FC-9823-33DD-BE31-C856CF9BB451> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff86f0c000 - 0x7fff87180fff com.apple.CoreImage (7.98 - 1.0.1) <1E7BFFE3-4A46-317F-A1C0-A6FE040DE908> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff87382000 - 0x7fff87407ff7 com.apple.Heimdal (2.2 - 2.0) <A9FC8FF4-8D02-3D91-B409-AF19B72AEFDE> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff87634000 - 0x7fff87682fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff8774b000 - 0x7fff8774bfff com.apple.vecLib (3.7 - vecLib 3.7) <F968254A-2A06-3E2A-A587-151D7A2DB55A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8774c000 - 0x7fff87751fff libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
0x7fff87ab0000 - 0x7fff87b04fff libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff87b05000 - 0x7fff87c0afff libFontParser.dylib (??? - ???) <DA05BC85-D79C-3F8E-A641-3E1E63B8E842> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff87c0b000 - 0x7fff87c0cfff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff87f4e000 - 0x7fff87f56fff libsystem_dnssd.dylib (??? - ???) <8A0F6F23-53C1-34FD-B641-4C0771C71E2A> /usr/lib/system/libsystem_dnssd.dylib
0x7fff87f57000 - 0x7fff87f73ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff87f87000 - 0x7fff8804eff7 com.apple.ColorSync (4.7.4 - 4.7.4) <F00820E4-7753-3F41-8D3D-95CD6F174886> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8804f000 - 0x7fff8806ffff libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
0x7fff88070000 - 0x7fff88094fff com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff881d2000 - 0x7fff881d9fff com.apple.NetFS (4.0 - 4.0) <30AAE235-3F64-38BC-B0C9-271C8979C1C9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff881da000 - 0x7fff8827cfff com.apple.securityfoundation (5.0 - 55116) <1E062087-A9B1-3E38-8133-E9D282EA34B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8828b000 - 0x7fff88298ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff88299000 - 0x7fff885b5fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <CDCB53C0-D212-3485-A594-DDE33AAC5AF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff885c5000 - 0x7fff886d1fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
0x7fff886d2000 - 0x7fff886fdff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff886fe000 - 0x7fff88834fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff888bb000 - 0x7fff888bdff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff888be000 - 0x7fff88963fff com.apple.ink.framework (1.4 - 110) <93447D68-3018-30EB-9359-56385DDE4BA7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff88964000 - 0x7fff88964fff com.apple.Carbon (153 - 153) <51D75B5A-3F04-32C9-BBA4-A96AF6E3FDFA> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff9011d000 - 0x7fff9011ffff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff90167000 - 0x7fff90b04b47 com.apple.CoreGraphics (1.600.0 - ???) <C08FBA1B-E6C0-3020-AD4D-3A041734577D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff90b05000 - 0x7fff90b2eff7 com.apple.framework.Apple80211 (7.4 - 740.2) <341665EC-C964-34E0-92E1-743A66F94A44> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff90be8000 - 0x7fff90bedfff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff90bfa000 - 0x7fff90bfcfff libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff90bfd000 - 0x7fff90bfdfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff90bfe000 - 0x7fff90c98ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff90ce0000 - 0x7fff90ce7ff7 com.apple.CommerceCore (1.0 - 17) <95285481-4162-308B-85E9-E0A47D4F3766> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff90ce8000 - 0x7fff90cfffff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff90d00000 - 0x7fff90d29fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff90d2a000 - 0x7fff90d6afe7 libGLImage.dylib (??? - ???) <11B7E8A0-F475-32BD-9234-1E245384F586> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff90db4000 - 0x7fff90dcaff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff90dcb000 - 0x7fff90dd8fff com.apple.CrashReporterSupport (10.7.4 - 352) <C806C4A3-25FE-3D62-BFF4-0DB41589CF83> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff90dd9000 - 0x7fff90f40fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff90f80000 - 0x7fff90f84ff7 com.apple.CommonPanels (1.2.5 - 94) <CA9C910D-E406-33E7-B8EE-C86EAA62AB68> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff90f85000 - 0x7fff90f85fff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff910cf000 - 0x7fff912a3ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff912a4000 - 0x7fff912b3fff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff912b4000 - 0x7fff912b4fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff914af000 - 0x7fff91593ed7 libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <76082BBC-446B-3355-AED5-0DBCEE600CB2> /usr/lib/libobjc.A.dylib
0x7fff91594000 - 0x7fff915f0ff7 com.apple.HIServices (1.21 - ???) <25FBDEA4-871F-3A58-A525-0E1799945522> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff91918000 - 0x7fff91918fff com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff91919000 - 0x7fff91994ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <51681D6E-62D3-3B7D-9981-D3FC3568BAB6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff91995000 - 0x7fff91a18fef com.apple.Metadata (10.7.0 - 627.35) <6769AD6A-58D2-3D25-B289-15C65B82CF8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff92004000 - 0x7fff92028fff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff9202e000 - 0x7fff92070fff com.apple.corelocation (330.12 - 330.12) <61E65321-958C-3E89-9F02-05BD2B7D898D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff9209f000 - 0x7fff920a3fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff920a4000 - 0x7fff920edff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <F8F7E96C-C256-329B-AAEE-3F770B79EE04> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff9212a000 - 0x7fff92207fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <535C622E-2C14-3DD4-98D0-EA181DF8D582> /usr/lib/system/libsystem_c.dylib
0x7fff9270c000 - 0x7fff927adff7 com.apple.LaunchServices (480.34 - 480.34) <67D5B865-B4B6-3522-8652-654A4E3F4B6D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1311
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.8M resident=130.5M(70%) swapped_out_or_unallocated=56.4M(30%)
Writable regions: Total=1.1G written=4280K(0%) resident=5508K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1304K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 44.2M
MALLOC guard page 64K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 17.4M
__IMAGE 528K
__LINKEDIT 61.0M
__RC_CAMERAS 248K
__TEXT 125.9M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 343.2M
Model: MacBookPro9,1, BootROM MBP91.00D3.B06, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS727575A9E362, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7sBack up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, copy the text on the line below into the box that opens, and press return:
/System/Library/StagedFrameworks/Safari/WebKit.framework
A Finder window will open with an item selected. Move the selected item, WebKit.framework, to the Desktop. You may be prompted for your login password.
Run Software Update. If a Safari update is available, install it. Test.
If no Safari update appears in Software Update, put back the item you moved to the Desktop, then launch Disk Utility and repair permissions. Post your results. -
We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info.We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info. -
Error: Windows Vista failed to start. A recent hardware or software change might be the cause
PLEASE HELP!
My Lenovo SL500 is not working at all - I get error: "Windows Vista failed to start. A recent hardware or software change might be the cause"
I tried the following on my Lenovo:
Windows repair menu = "windows cannot be repaired"
Lenovo Rescue and Repair
Rescued my files from Hard-drive (copied to external hdd)
Restore System = Failed
Diagnose hardware = HDD passes all tests
Don't know what else to do with = Boot from another device ? Access BIOS?
Because I do not have the windows vista install disks
I purchased and downloaded the recovery disks from neosmart.net
The neosmart windows vista recovery disks DO NOT WORK = Error is "Unable to find any valid Windows partitions on this computer".
The Hard-drive exists because I was able to back-up files from HD through (Lenovo Rescue & Recovery Rescue files). So there is a hard-drive.
I don't know what to do next?
Last resort is to Factory Restore via either the Lenovo R&R or Windows Vista Recovery Disks (neosmart)?
Will I still have windows?
PLEASE HELP!Hi, Josemne
Yes, if you can restore the system through Rescue & Recovery, then you will still have WIndows on your machine, but all your files will be deleted from the hard drive. Luckily, you have already saved those files elsewhere. I would recommend trying to restore the system and see if that works.
Best,
Adam
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