Safari 4 problems with BBC iplayer

Hi, has anyone experienced problems running Safari 4 and the BBC iplayer? All I get is a blank screen; YouTube plays fine. Any ideas?

I have a similar problem with iPlayer. I also can't see the flash content on the BBC news website. I can view Youtube and flash content on other sites. No amount of reinstalling of flash, resetting of cache or restarting of machine helps. All the javascript plugin options are on. However I have experimented on different machines in different locations and come up with weird results:
Unable to view iPlayer, flash in BBC news:
MacBook Pro 17", 10.5.7, Safari 4.0, location at home.
MacBook Pro 15", 10.5.7. Safari 4.0, location at home*.
Able to view iPlayer, flash in BBC news:
PowerBook 15", 10.5.6, Safari 3.x, location at home.
MacBook Pro 15", 10.5.7. Safari 4.0, location at work, different ISP provider*.
I have the same results when trying to view the same content on the same machines all using Firefox v3.0.
The strange thing is that the starred MacBook Pros are the same machine with no changes except location (and no I didn't manually reset my location, I just plugged it in without even a reset of Safari). Therefore my version of this bug appears to be a combination of things: older machines with previous versions of OS X/Safari work at home, newer ones/configurations don't. But at least one of the same new configurations do work in a different location.....
Hence unless the ISP is somehow differentiating between old and new versions of software/machines for viewing just the BBC, something is rather weird.....
If I get time, and this doesn't get fixed, I may bring the other two machines in to work to complete the logic table.

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Problems with BBC iPlayer Desktop and Adobe Air for Mac

I would be grateful for anyone who can help me with a problem I have on my Laptop running Mac OS X Lion 10.7.3.I am having difficulty running BBC iPlayer Desktop and I suspect it is caused by Adobe Air.
Recently I was prompted to update Adobe Air to the latest version (as of February 2012) and after I successfully updated the program, this began to cause problems when I used BBC iPlayer desktop.
The first problem I noticed was that I was unable to play any downloaded programmes in full screen - only the sound played, not the video.
Secondly, a few weeks after this problem began, all my TV programmes mysteriously disappeared.
My final problem is that everytime I launch BBC iPlayer it is unable to download new programmes - when I am connected to the internet, the application still says it is "offline".
I have tried to resolve the problem by restarting my computer, uninstalling and reinstalling BBC iPlayer, disabling and re-enabling my firewall, connecting to the internet in different locations but this has not resolved the problem.
I tried to uninstall Adobe Air, but the installation package tells me it is 'corrupt'. So I tried to download and reinstall the application from the adobe website, but the computer already recognises that the app is installed. i.e. - I can't uninstall or reinstall Adobe Air.
I contacted BBC iPlayer support and they were unable to help - directing me to your website. I have read several other discussion topics posted on this website but not found the solution I am looking for.
Please can some help me to solve this problem, by helping me uninstall and reinstall Adobe Air for Mac?
I am not very technical minded - for example - I don't know what log files are or how to find them - so please explain it as simply as possible.
Thank you in advance for your help!
Ryan

Just had the same thing happen AGAIN. Suddenly - a blank iPlayer Desktop which failed to download new programmes. All previous programmes were still in the repository folder. This time the sequence I outlined previously didn't work.
What eventually got things working this time was to reinstall Adobe Air as part of the BBC iPlayer Desktop installation process - and not separately.
So:
a) Move iPlayer to trash.
b) Find and delete the following folder: Users/Yourname/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD 723A6DA9D.1
c) Find and delete the following folder:
Users/Yourname/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDB BD723A6DA9D.1
d) Find and delete the following folder:
Users/Yourname/Movies/BBC iPlayer/repository/cache
e) Find and run: Applications/Utilities/Adobe AIR Uninstaller
f) Empty the Trash. I found that bits and pieces of BBC iPlayer were still running despite having been quit and dumped in the trash - and so it wouldn't allow me to complete this part. Restarted the computer, then empty the trash.
g) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository and rename it repository2
h) Reinstall iPlayer. It will tell you that you have no programmes to view. Quit the programme.
i) Find and delete the folder: Users/Yourname/Movies/BBC iPlayer/repository
j) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository2 and rename it to repository.
k) Relaunch iPlayer
It would be terribly nice if the BBC or Adobe stopped buggering about with this . . .

Safari Crash - Problem with doodle (planer) app - doodle web links cause safari to crash with a very strange message "Error - Please make sure Safari is not used in Private Modus" (translated from german) No Privat Modus buttom in ios 7 safari settings!

Safari Crash - Problem with doodle (planer) app - doodle web links cause safari to crash with a very strange message "Error - Please make sure Safari is not used in Private Modus" (translated from german) No Privat Modus buttom in ios 7 safari settings! Works fine with an older Safari Version. Web link, call doodle app. You could see the website in the backround working but safari crashes after clicking on the error window. Any suggestions?

Turn off Private Browsing.
Tap "Private" on Safari Screen to disable Private Browsing. When top of screen is white, Private Browsing is off.

X-Fi 2 doesn't work with BBC iPlayer

My X-Fi 2 doesn't work with BBC iPlayer content.
I've no idea whether it should or not, - but just for info as some people will be wanting to know.
I can load the files by dragging and via Centrale without error messages, but it just won't play the .wmv files (which work on the X-Fi ).
Firmware .0.0

JohnZS wrote:
I might be wrong, and if I am wrong then could someone correct me, but as far as I knew, Creative Cards do not support Windows Server 2003. I maybe wrong, have you tried the latest BETA driver (see exciting news thread)John
In windows 2003, the driver works if I limit the total ram to 4096MB by adding /Maxmem=4096 in boot.ini file.
FYI
/maxmem
The /maxmem parameter limits the physical memory available to Windows.
/maxmem=SizeInMB
Subparameter
SizeInMB
Specifies the maximum amount of physical memory available to Windows. Enter a decimal number that represents the amount of memory in megabytes.
Comments
This parameter actually limits Windows to memory addresses less than or equal to the specified value. Because some memory within the remaining address space might be reserved for nonsystem use, the actual memory available to Windows might be less than the amount that you specify.
The /maxmem parameter is supported only on Windows Server 2003, Windows XP, and Windows 2000. On Windows Server 2003 and Windows XP, use /burnmemory to limit system memory more precisely. On Windows Vista and later versions of Windows, use the removememory or truncatememory parameters with the BCDEdit /set command
You can use this parameter to test a driver in low memory conditions. For example, you can use this parameter to limit a computer with GB of memory to 256 MB of memory.

Problem with bbc i-player won't connect apparently need v3.5

can i download a version of ff 3.5 for mac as the current verison will not let me view bbc i-player

You've got a wifi symbol at the top of your iPad's screen, and not 3G ?
I've just tried my iPlayer app and it's working ok for me. A couple of things that you could try are firstly closing the app completely and then seeing if it works when you re-open it : from the home screen (i.e. not with BBC iPlayer app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iPlayer app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A second thing to try If that doesn't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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Problem playing BBC iPlayer archived radio content

Hi! I was wondering if anyone could help with a really annoying problem I have.
I have a Slate 7 2800 Build Number v1.05.14 running Android 4.1.1
I can use a Wi-Fi connection to watch archived TV content from the BBC iPlayer site, and I can listen to live BBC Radio via the BBC website - but when I attempt to listen to any archived Radio content on the iPlayer site, I get the error message:
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Hi LimeGreeny, welcome to the HP Forums.
To clarify the difficulty, are you using a web browser, or the BBC iPlayer app? If it is the app, I can recommend general app troubleshooting steps, and if that fails you would have to contact the manufacturer of that app for better support.
The first step for Android troubleshooting is to completely power down, and turn it back on. To power down, hold the power button for 10+ seconds, until you get the option to turn it off. When you turn it back on, and its ready to go, try to recreate the error.
If it does the same thing, the next thing to try is safe mode. This will let us know if there is a conflict with something else. When you get the option to power down, hold your finger down on the option, until you are presented an option to restart in safe mode. Like before, when it comes back up, try to recreate the issue.
The final step is to uninstall and reinstall the apps.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Safari 4: Problems with animated GIF

Hi,
since I've updated to Mac OS X 10.6 my Safari 4.0.3 has Problems with some animated GIF.
Some of these smileys look strange.
OS: Mac OS X 10.6.1
Mac: iMac (24-inch Early 2008)

HI,
Apparently you aren't alone.
http://discussions.apple.com/thread.jspa?messageID=10059219&#10059219
Carolyn

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Hi all, I recently installed safari update to 5.1 (6534.50) on a mabbook pro OS X 10.6.8. Ever since update, I've been experiencing the problem with safari reloading pages and kicking me out of websites that use flash player (back to log-in screen). I can deal with that by using another browser, however the update has really messed up my magic mouse. At first, every time I put my macbook to sleep or shut it off, the mouse would stop responding when I woke the mac up. I would have to disconnect the mouse and reconnect. But this was really eating up my batteries, so this morning I shut the mouse off when I put the mac to sleep. Now it won't connect at all. Anybody have any suggestions? Thanks in advance for your help!

Thanks Carolyn and Barry,
I did what Carolyn suggested - moving the .plist file into the trash. I have not resetting the PRAM or SMC yet.
When I go to system preferences>Bluetooth, I get a screen that says:
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Both ON and DISCOVERABLE are checked.
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Resetting the SMC and PRAM scares me. After reading the links that Carolyn provided, I remembered another weird issue I had with my mac shortly before the update and mouse issue. For some reason, my clock suddenly became out of sync and I was on a 2000 date. I got an error message and reset the clock manually. Could this be the cause of my mouse issue? I feel like every step I've taken to get my mouse working again has made the problem just a little bigger!
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Judy

Safari have problems with streaming radio over flash

Hello,
since my update on MAC OS LION have my safari problem with radio streaming over flash.
For testing: http://shoutcast.flashradio.info/#/House/814384/
In all browsers on all platforms will this work. Just on the combination from MAC OS LION and Safari 5.1 we get the io error #2032.

Try changing some Advanced wireless settings on the router. Open the setup page of the router and go to Wireless tab. Click on Advanced wireless settings. Change beacon Interval to 75, RTS threshold to 2304. Save the settings.
Change the wireless channel to 11.
An 802.11n router can also work with 802.11g and even 11b devices. But these much slower devices force the router to slow down to talk to them, which means a big throughput hit. Fortunately, the "legacy" mechanisms are pretty efficient and reduce throughput only when the slower devices are actively transmitting or receiving. Either upgrade to all 11n clients, or use a separate 802.11g router to handle your "legacy" stuff.

TS3585 I have an iPad mini 1 and i am connected to the internet but when i went to youtube it tells me i have no internet. same with bbc iplayer

so i have an ipad mini (not retina display) i am fully conected to the internet. safari works fine but i loaded up youtube and it saids error while loading. also in safari prompts keep apearing saying server veritification falied. i opened BBC iplayer and started a program it tells me to check my internet conection. this is getting very anoying can anyone help.

so i have an ipad mini (not retina display) i am fully conected to the internet. safari works fine but i loaded up youtube and it saids error while loading. also in safari prompts keep apearing saying server veritification falied. i opened BBC iplayer and started a program it tells me to check my internet conection. this is getting very anoying can anyone help.

Safari giving problems with opening Facebook...

i dont if its just my connection but my safari can't seem to open facebook. i never had the problem before recently its gving me problems.

Hello and Welcome to Apple Discussions ...
You aren't alone. If you do a Google search for problems with Safari/Firefox and other browsers accessing Facebook of late, you'll get a long list.
One suggestion is checking cookies; The following from the Safari Help Viewer on cookies;
Safari 1.1: Managing Cookies
Websites store "cookies" on your computer to facilitate transactions with the site. In most cases, cookies are harmless. For some websites, you must allow cookies to be accepted in order to use the site.
If you are concerned about cookies, you can set how you want Safari to handle them.
Choose Preferences from the Safari menu and click Security. Select Never if you don't want to store any cookies on your computer. This may prevent you from using some websites.
Click Always to accept and remember all cookies.
Click *"Only from sites you navigate to"* to prevent storing cookies that come from websites other than those you open. Select this option to prevent advertisers on websites you visit from storing cookies on your computer.
To see the cookies stored on your computer, click Show Cookies. To remove a cookie, select it in the list and click Delete.
If you want to stop accepting cookies, you should also delete all cookies after you select Never in the Security pane.
You may need to temporarily accept cookies to open a page. Select Always to accept the cookies and open the page. You can then turn off cookies. You may want to delete cookies after you have viewed the page. So go to Safari/Preferences/Security and select the button to left of where it says:
Only from sites you navigate to. Maybe that will help.
Carolyn

I keep trying to resolve Safari website problems with my 2 iPads -

I hate iPads at the moment. I keep trying to resolve problems I am having with my iPads …2of them… one an iPad2 and the other a mini… so it is not my iPads. I cannot log into many of my online accounts with Safari on any of my iPads. It seems to be when I use passwords with capitalized letters and numbers on some of the sites I am trying to access.
I have called my banks and Apple but it is acting up again. No one has heard of this and I doubt I am the only one in the world with this problem… but there is no where to go to get help
It has to be Safari.

When you said that you talked to Apple about this problem, I assumed that you tried clearing cookies, data and history. But to this point here .....
painterj wrote:
well... I am off to do some more snowblowing outside. I really appreciate your help so far and I will check back when I return from my winter adventure
I'm so tired of shoveling and snow blowing, I could scream. Good luck to you!

Problems with bbc video

hi all - all up to date with leopard and updates etc
but i am having problem playing the majority of the bbc videos - http://news.bbc.co.uk/1/hi/videoandaudio/default.stm
all played well and offered the option of full screen before and now cannot connect with 'server difficulties'
any preferences, firewall etc i need to sort?
any ideas?
cheers
dc/uk

Hiya Darren,
Are you using Realplayer to view the vids on the bbc, if so check your settings.
I have np viewing them, my settings on realplayer, preferences are found in this topic which helped the op maybe helpful to you, albeit this was not on Leopard.
Congratulations on your installation of Leopard, my turn soon as I back up, see how I fare with video from BBC
Eme '~[ ) 

Problem with BBC Sport live video

Since upgrading to Lion, I have a problem viewing the live BBC Sport video.
It works fine for about 30 seconds and then I lose video but still have audio.
The problem is only with live video- I have no problem watching pre-recorded video.
Anyone have a similar problem? Know how to fix it?
Thanks,
Mark

Hi guys I found out the problem was hardware accelaration settings in the new BBC player. Right click on the video player window, go to 'Settings' and turn off hardware accelaration. The video should play normally.

Resetting Safari causes problems with iTunes

I frequently have to access a problematic Web portal for work that requires me to accept all cookies for it to work properly. So, I've take to periodically resetting Safari to clear out all the tracking cookies that accumulate.
The problem is this: when I reset Safari, iTunes Match stops working (it doesn't throw an error; the icon just changes to a cloud with a lightning bolt inside).
In order to get things working again, I need to log out of both Match and the iTunes store, quit/relaunch iTunes, log back in, re-add the computer, and wait for it to sync before I can use Match again.
Even if, by some distorted sense of programming logic, Apple has linked the browser to it's music player, performing a housekeeping function in one app shouldnot cause an adverse issue in another app.
This issue has been going on for several versions of both apps, and I was hoping it'd be cleared up with iTunes 11, but, nope. I've even reinstalled the OS and started from scratch on one of the machines when I upgraded the hard drive, but the problem persists there, too.
I'm using Safari 6.0.2 on OS 10.7.5 on a Mac Pro, Safari 6.0.2 and 10.8 on both a MacBook Air and a Mac Mini, and have the same issue with all three.
Annoying, to be sure.
So, after all of that, does anyone know of a workaround that will allow me to clear Safari of unwanted tracking crap without causing all those login issues with iTunes Match?

I only signed up to iTunes Match a couple of days back but am also having this problem on my Macbook Air. I too like to Reset Safari regularly.
As you've noticed, it is the cookies being cleared by Safari which causes this problem. I've gone into the cookies and found apple.com is the one that we need to keep in order to keep iTunes match happy on this device. I've tried to find a way to protect this cookie and exclude it from Reset Safari or Remove All Website Data, but no joy. I can't find a way to do this.
One workaround I have come up with though, is to manually delete the cookies and other website data, whilst keeping apple.com. This may be of no help to you, zeraphoto, as I guess you're looking for a way to do this with one click, such as Reset Safari, but this may be of use to others with less knowledge of cookies.
When you go to Reset Safari, untick Remove All Website Data. This will prevent cookies from being deleted. To clear cookies and other webiste data, go to Safari Preferences, Privacy, then under Cookies And Other Website Data click on Details. Here you will find the sites which have cookies and other website data stored on the device. Simply select all except for apple.com, and hit Remove. iTunes Match will still work.
Like you say though, Apple really need to make iTunes independent of Safari. If it is storing data, it shouldn't be in the general cookies location on the device. It makes no sense.
Apple, please correct this somewhat major flaw.

Safari 4 problems with BBC iplayer

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