Safari 8.0 and Yosemite
Safari is the application which I use use more intensively than any other Apple software.
So, to me somehow Safari reflects Apple's thoroughness and concern of its applications.
Since I upgraded to Safari 8.0 and Yosemite Safari turned to a full of problems software!
Pages fulfill much much slower!
The rainbow clock appears and remains to my screen more often than ever!
The refreshing of the pages is now awfully slow!
"Safari is not responding" message appears in an hour basis!
Pop up pages appear anytime a click somewhere in a Safari page!
And all these problems appear to both my Macbook Pro and my Mac Pro workstations!
Is there any hope of addressing all these problems soon - which I bet are a reality not only to me, but to many others mac users - by a new upgrade, or, for the first time in my life I have to look for a different browser?
Thank you for you time
Christos Michalopoulos
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing com.apple.SafariNotificationAgent com.apple.usbmuxd com.apple.xprotectupdater com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 3627668074 1083382502 1274181950 1855907737 464843899 1233118628 2636415542 842973933 4019080058 3301885676 891055588 998894468 695903914 1443423563 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<10) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' /:/d;/\./p;' '/\.appex\/Contents\/Info\.plist$/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" 'L*/P*/com.ap*.p*.ext*.*.*t -exec '"${c1[14]}"' :displayOrder" {} \;' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors appexes );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 4 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Similar Messages
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So I downloaded the new yosemite software onto my macbook pro 13 inch and every time I try to get onto the safari page it says
Safari quit unexpectedly and gives an option to reopen
If I click reopen the same error message pops up
Then if I click the comments it's comes up with
Process: Safari [351]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0 (10600.1.25)
Build Info: WebBrowser-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [351]
User ID: 501
Date/Time: 2014-10-23 09:14:03.098 +0100
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 218B1CA4-7890-1373-B140-9116AC72C05E
Time Awake Since Boot: 130 seconds
Crashed Thread: 32
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010d85c000-000000010d85d000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e91f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e91e69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d977b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d976fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d976838 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff93d3243f RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff93d321ba ReceiveNextEventCommon + 431
7 com.apple.HIToolbox 0x00007fff93d31ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff931b7821 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff931b6fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.Safari.framework 0x00007fff92628f20 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
11 com.apple.AppKit 0x00007fff934bbd27 -[NSApplication _realDoModalLoop:peek:] + 666
12 com.apple.AppKit 0x00007fff934ba2d6 -[NSApplication runModalForWindow:] + 119
13 com.apple.AppKit 0x00007fff934b9ea3 -[NSAlert runModal] + 144
14 com.apple.AppKit 0x00007fff931bc7ad __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
15 com.apple.AppKit 0x00007fff931bc35e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
16 com.apple.AppKit 0x00007fff931bc2fd -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
17 com.apple.AppKit 0x00007fff931bbfea -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
18 com.apple.AppKit 0x00007fff931bbdb9 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
19 com.apple.AppKit 0x00007fff931bb805 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
20 com.apple.Foundation 0x00007fff9604c458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
21 com.apple.Foundation 0x00007fff9604c2c9 _NSAppleEventManagerGenericHandler + 102
22 com.apple.AE 0x00007fff8872699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
23 com.apple.AE 0x00007fff88726719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
24 com.apple.AE 0x00007fff88726623 aeProcessAppleEvent + 295
25 com.apple.HIToolbox 0x00007fff93d3f37e AEProcessAppleEvent + 56
26 com.apple.AppKit 0x00007fff931b7ec6 _DPSNextEvent + 2665
27 com.apple.AppKit 0x00007fff931b6fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
28 com.apple.Safari.framework 0x00007fff92628f20 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
29 com.apple.AppKit 0x00007fff931aaf73 -[NSApplication run] + 594
30 com.apple.AppKit 0x00007fff93196424 NSApplicationMain + 1832
31 libdyld.dylib 0x00007fff8bed95c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_platform.dylib 0x00007fff94c66f2d _platform_bzero$VARIANT$Ivybridge + 77
1 libsystem_malloc.dylib 0x00007fff9600f79a szone_malloc_should_clear + 2439
2 libsystem_malloc.dylib 0x00007fff96010acb malloc_zone_calloc + 78
3 libsystem_malloc.dylib 0x00007fff96016231 calloc + 49
4 libobjc.A.dylib 0x00007fff8a772719 class_createInstance + 133
5 libdispatch.dylib 0x00007fff883db921 _os_object_alloc_realized + 38
6 libdispatch.dylib 0x00007fff883dc6d8 dispatch_mach_msg_create + 78
7 libdispatch.dylib 0x00007fff883eec19 _dispatch_mach_msg_recv + 264
8 libdispatch.dylib 0x00007fff883deccb _dispatch_mgr_invoke + 49
9 libdispatch.dylib 0x00007fff883dea6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff8e91f582 semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff883e2c0f _dispatch_semaphore_wait_slow + 143
2 com.apple.CoreDuet 0x00007fff948496c0 -[CDAttribute historyOfValue:forWindow:filter:maximumElements:error:] + 529
3 com.apple.Safari.framework 0x00007fff92b9f02b __57-[WBSParsecSearchClient updateRecentlyUsedAppIdentifiers]_block_invoke + 278
4 libdispatch.dylib 0x00007fff883e0323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff883dbc13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff883de88f _dispatch_root_queue_drain + 935
7 libdispatch.dylib 0x00007fff883ecfe4 _dispatch_worker_thread3 + 91
8 libsystem_pthread.dylib 0x00007fff895376cb _pthread_wqthread + 729
9 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8e924132 __psynch_cvwait + 10
1 com.apple.WebCore 0x00007fff8acf3ebb WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00007fff8acf1009 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00007fff94f40a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff895372fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff89537279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff895354b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8e91f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e91e69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff88250d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff88250c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff895372fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff89537279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff895354b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8e91f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e91e69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d977b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d976fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d976838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff87a44e90 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff96092b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff895372fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff89537279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff895354b1 thread_start + 13
Thread 12:: Safari: WBSParsecSearchClient location
0 libsystem_kernel.dylib 0x00007fff8e91f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e91e69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d977b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d976fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d976838 CFRunLoopRunSpecific + 296
5 com.apple.Safari.framework 0x00007fff92b9fd3e -[WBSParsecSearchClient _locationThread] + 43
6 com.apple.Foundation 0x00007fff96092b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff895372fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff89537279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff895354b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8e924946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff895354a1 start_wqthread + 13
Thread 30:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e9243f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff895372fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff89537279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff895354b1 thread_start + 13
Thread 31:: Safari: HistoryTextCache caching
0 libsystem_kernel.dylib 0x00007fff8e9255d6 pread + 10
1 com.apple.SearchKit 0x00007fff8d2257b6 StoreStreamReadPastEndOfBuffer + 69
2 com.apple.SearchKit 0x00007fff8d2256f8 StoreStreamReadBytes + 52
3 com.apple.SearchKit 0x00007fff8d2256b1 StoreStreamReadUInt32 + 19
4 com.apple.SearchKit 0x00007fff8d226f4d IAInputBlock::ReadUInt32() + 21
5 com.apple.SearchKit 0x00007fff8d229275 ReadPage(unsigned int, IAStorage*, IAOrderedStorable*) + 61
6 com.apple.SearchKit 0x00007fff8d229035 BTree::Open(IAStorage*, unsigned int, bool, bool) + 173
7 com.apple.SearchKit 0x00007fff8d228619 TermIndex::Open() + 345
8 com.apple.SearchKit 0x00007fff8d228467 InvertedIndex::Open() + 29
9 com.apple.SearchKit 0x00007fff8d2261d6 TIAIndex::Open(IAStorage*, __CFString const*, unsigned char) + 76
10 com.apple.SearchKit 0x00007fff8d225f80 IAIndexOpen + 108
11 com.apple.SearchKit 0x00007fff8d224788 SKIndexOpen(void const*, __CFString const*, __CFString const*, unsigned char) + 844
12 com.apple.SearchKit 0x00007fff8d2243fc SKIndexOpenWithURLAndLocale + 86
13 com.apple.Safari.framework 0x00007fff927fadcb -[HistoryTextCache(FileInternal) _initializeSearchIndexCreatingIfNecessary:] + 251
14 com.apple.Safari.framework 0x00007fff927fafe7 -[HistoryTextCache(FileInternal) _removeCachedPageTextForURLStringWithoutFlushing:] + 68
15 com.apple.Safari.framework 0x00007fff927fa910 -[HistoryTextCache(FileInternal) _runCachingThread] + 649
16 com.apple.Foundation 0x00007fff96092b7a __NSThread__main__ + 1345
17 libsystem_pthread.dylib 0x00007fff895372fc _pthread_body + 131
18 libsystem_pthread.dylib 0x00007fff89537279 _pthread_start + 176
19 libsystem_pthread.dylib 0x00007fff895354b1 thread_start + 13
Thread 32 Crashed:
0 libsystem_pthread.dylib 0x00007fff89535695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff88f99b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff88f92620 fprintf + 186
3 ??? 0x00000001543585dc 0 + 5707761116
Thread 32 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff772041d8 rcx: 0x00007fff772041f0 rdx: 0x00000000000000a0
rdi: 0x00007fff772041f0 rsi: 0x00007fff89535b14 rbp: 0x0000000154354e30 rsp: 0x0000000154354db0
r8: 0x000000014f2df000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff772036b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff89535695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d85c000 - 0x10d85cfff com.apple.Safari (8.0 - 10600.1.25) <CCB419A4-D7C3-3F1C-B293-35543A15602C> /Applications/Safari.app/Contents/MacOS/Safari
0x1522a2000 - 0x1522a2ff5 +cl_kernels (???) <D1E9D929-6134-4749-B405-C44BFC3CBF42> cl_kernels
0x1522a7000 - 0x1522a7fef +cl_kernels (???) <48371977-D73C-4A0E-8E5A-14815200FBC6> cl_kernels
0x152f1d000 - 0x153003fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6c667000 - 0x7fff6c69d837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff86e28000 - 0x7fff86e42ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8778c000 - 0x7fff878d0ff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff878d1000 - 0x7fff87962ff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff87963000 - 0x7fff879a3ff7 com.apple.CloudDocs (1.0 - 280.1) <21D7E10A-99EF-34BE-82D7-29A6F1761DE5> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff879a4000 - 0x7fff87ba7ff3 com.apple.CFNetwork (720.0.9 - 720.0.9) <78EE1B88-394F-3BB8-93A6-E068990559EC> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff88229000 - 0x7fff883d9ff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff883da000 - 0x7fff88404ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff88405000 - 0x7fff88408fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88409000 - 0x7fff88424ff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff88427000 - 0x7fff8870effb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8870f000 - 0x7fff88718ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff88719000 - 0x7fff88778ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff888e3000 - 0x7fff888e5ff7 libsystem_sandbox.dylib (358.1.1) <DB9962EF-8898-31CC-9B87-E01F8CE74C9D> /usr/lib/system/libsystem_sandbox.dylib
0x7fff888e6000 - 0x7fff88952fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff88953000 - 0x7fff889e1ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff889e2000 - 0x7fff889edff7 com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <9434AA45-B6BD-37F7-A866-172196A7F91B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff889ee000 - 0x7fff88a7ffff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff88a80000 - 0x7fff88accfff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff88acd000 - 0x7fff88b0ffff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x7fff88b74000 - 0x7fff88bc2fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff88bc3000 - 0x7fff88c69fff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff88c6a000 - 0x7fff88c77ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff88c78000 - 0x7fff88c87fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff88c9d000 - 0x7fff88ca8ff7 libcsfde.dylib (471) <797691FA-FC0A-3A95-B6E8-BDB75AEAEDFD> /usr/lib/libcsfde.dylib
0x7fff88ca9000 - 0x7fff88cfaff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff88cfb000 - 0x7fff88d2bffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x7fff8e6bd000 - 0x7fff8e703ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8e704000 - 0x7fff8e708fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff8e709000 - 0x7fff8e749ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8e7fa000 - 0x7fff8e800ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8e801000 - 0x7fff8e826ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8e827000 - 0x7fff8e827ff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff8e828000 - 0x7fff8e82aff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8e853000 - 0x7fff8e88efff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8e8de000 - 0x7fff8e8e0fff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8e8e1000 - 0x7fff8e8e7ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8e8e8000 - 0x7fff8e8fbff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff8e8fc000 - 0x7fff8e90dff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff8e90e000 - 0x7fff8e92bfff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e92c000 - 0x7fff8e966ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8e9c8000 - 0x7fff8e9ccfff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8e9cd000 - 0x7fff8ea27ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8ea29000 - 0x7fff8ee7cfc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8ee7d000 - 0x7fff8eef3fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff8eef4000 - 0x7fff8ef96fff com.apple.Bluetooth (4.3.0 - 4.3.0f10) <70922125-2A01-37AE-9CB8-D8A9578092E4> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8ef97000 - 0x7fff8f07afff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8f07b000 - 0x7fff8f080ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8f081000 - 0x7fff8f081ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff8f082000 - 0x7fff8f48fff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8f490000 - 0x7fff8f491fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff8f492000 - 0x7fff8f4caffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff8f4cb000 - 0x7fff8f4e0fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff8f4e1000 - 0x7fff8f4e4fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8f4e5000 - 0x7fff8f4eefff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8f507000 - 0x7fff8f558ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8f559000 - 0x7fff8f57cff7 com.apple.framework.familycontrols (4.1 - 410) <41499068-0AB2-38CB-BE6A-F0DD0F06AB52> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8f57d000 - 0x7fff8f5d0ffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8f5d1000 - 0x7fff8f5fdfff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff8f5fe000 - 0x7fff8f618ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff8f61d000 - 0x7fff8f620fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8f621000 - 0x7fff8f753ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8f754000 - 0x7fff8f77cfff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff8f77d000 - 0x7fff8f7f5ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8f7f6000 - 0x7fff8f8e8ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8f8e9000 - 0x7fff8f8ebfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8f8ec000 - 0x7fff8f8eefff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f8f1000 - 0x7fff8f8f9ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff8f8fa000 - 0x7fff8f911fff com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff8f937000 - 0x7fff8f972fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8f978000 - 0x7fff8f97dff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff8f97e000 - 0x7fff8f9d2fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff8f9d3000 - 0x7fff8fe03fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8fe04000 - 0x7fff8fe0efff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8fe0f000 - 0x7fff8fe76ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8fe77000 - 0x7fff8fefbff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8fefc000 - 0x7fff901cbff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff901cc000 - 0x7fff901d9ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff901da000 - 0x7fff90224fff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff90258000 - 0x7fff904d2ff3 com.apple.RawCamera.bundle (6.00 - 761) <056E2E1D-6682-354E-9666-7E4935653D47> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff904d3000 - 0x7fff904fffff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff90500000 - 0x7fff90501fff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x7fff90518000 - 0x7fff9052cff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff9052d000 - 0x7fff90534ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff90535000 - 0x7fff90543ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff90544000 - 0x7fff90545ff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x7fff90546000 - 0x7fff90547ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff90548000 - 0x7fff9054dff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff9054e000 - 0x7fff90564ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff90565000 - 0x7fff90598ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff90599000 - 0x7fff905f4fff libTIFF.dylib (1231) <ACC9ED11-EED8-3A23-B452-3F40FF7EF435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff905f5000 - 0x7fff9069dff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff9069e000 - 0x7fff90bc7ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff90bc8000 - 0x7fff90bd9ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff90be5000 - 0x7fff90c01ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff90c02000 - 0x7fff90c0dfdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff90c79000 - 0x7fff90c7dfff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/CCheck out this link https://discussions.apple.com/message/12835691#12835691
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Macbook Pro (13inch , Mid 2012 )
processor 2.5Ghz Intel core i5
memory 4Gb 1600Mhz DDR3
OS X Yosemite version 10.10.1See if Safari starts if you launch it while holding down the SHIFT key. If it does, it means you have some incompatible Safari extensions. While still launch via the SHIFT key method, go to Safari Preferences > Extensions tab and turn off all extensions. Then see if Safari opens normally and report what you found.
I have the same MBP as you. I upgraded to Yosemite last week and Safari works perfectly. I run no virus software or "cleaning/tuneup" utilities and have only one extension from a trusted source that keeps it updated.
You may have acquired a piece of malware from an unscrupulous download hosting site. If disabling extensions does not help, please use the instructions in this Apple article:
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support -
I’ve got a mid 2009 MacBook Pro. Today, I updated to Yosemite 10.10.1. I also updated Safari to 8.0.2. Now, anytime I open Safari, it immediately quits and give me an error page that says, Safari unexpectedly quit and suggest that I can click on a Reopen button and restart it, but it just does it again.
I read some of the questions and responses here and went to ~/Library/Safari and threw out the webpages.db file and emptied the trash and rebooted.
No luck; same problem.
BTW: Mail works
Any ideas how to get around this?There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Safari not working with Yosemite- incompatible with google search too
Ever since I upgraded my macbook pro, Safari has been slow. In the past 2 days, it's more than slow - it's impossible. I am able to get to pages I have bookmarked or get to links in email documents - but every time I try to do a search using the search bar in Safari, it hangs. Sometimes I get a list of possible websites (after a few minutes) but if I click on any of those, Safari just hangs there and won't go. I even had to use Chrome in order to generate this question in the discussion groups. Does anyone have any suggestions other than using an alternate browser. Is it possible that google and Safari on Yosemite are incompatible? I did try using the "Develop" menubar option and chose DuckDuckgo as the search tool and it worked a bit better.
This is now the 2nd big issue I've had with Yosemite -- it totally would not work with my Adobe Photoshop Elements program -- I spent hours on the Adobe forums and discovered that 100s of others were also having issues. It turned out to be a problem with Yosemite and the trackpad. Adobe finally came up with a temporary plugin that allows Elements (and other Adobe programs) to run.
Suggesions on Safari other than ditching it and using Chrome?Try a Safari reset.
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. -
SAFARI crashed after installing Yosemite-HELP!!
I have macbook air 11 inch bought 2 months ago. Everything was working well until I decided to upgrade to Yosemite- The download took forever so I went to sleep and opened the laptop today. Safari was not opening some websites (msn.com or yahoo.com) so I called apple support. After doing screen share-they said websites are opening and Yosemite 10.10.1 installation was not completed last night and it would be better if I did the upgrade. So Yosemite was installed.
After one hr-safari is worse than before. Websites either open with no picture and letters jumbled to one corner or website doesn't open at all
"safari cannot open the page"
So I can't even go to apple support website and get help so they can see the screen and help me. After spending 80 minutes on the phone with apple customer service waiting for someone to help me-I was told its difficult to help unless screen share is done but that is not possible as I can't go to apple website!!!
Please help!
I am so upset with this -I just want my mac back. I can't even find the button to delete yosemite!!
Note: I don't have wifi. My internet is through ethernet connected to the wall and mac directly.
Contacted my internet provider and I was told connection is ok!
ThanksPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Macbook Pro Retina and Yosemite Video Corruption?
So I have a Macbook Pro Retina (mid 2012), 2.7ghz i7, 16gb ram, which has the NVIDIA GeForce GT 650M 1024 MB video card and integrated video. I am running Mac OS X Yosemite 10.10
I have been experiencing a lot of video corruption in different applications, it doesn't seem to be limited to just one application or two -- it is happening in Safari, Mail, Photoshop, and others.
I am attaching screen shots to show:
Here is a video when it decides to flash weird video garble:
Link to video: https://www.youtube.com/watch?v=j8RAyj9L_nQ
Has anyone experienced this same problem? is there an official name or description for what is going on? Is there a fix? It is quite frustrating.I have the same problem with my older white Apple Wireless Extended Keyboard, which had been working fine with my 2009 iMac. But I experience the issue sporadically with my new Mac Mini. I've read reports of people resolving some BT issues by turning off "Allow Bluetooth devices to wake this computer" in the Advanced pane of the Bluetooth System Preferenes Pane.
There are also people having the issue on iOS devices using various Apple BT keyboards. No help, but interesting to note that it's happening across various devices, keyboard models, and OSs. -
SMS messages not syncing in iOS 8 and Yosemite
I'm using iOS 8 and Yosemite. I was able to receive calls and sms messages from my phone on my computer. That has all of a sudden stopped. SMS contacts are now listed in red in Messages and are not delivered. iCloud accounts are the same on both devices. Any ideas?
Hey srobs,
Thanks for the question, I can definitely understand how frustrating it may be when messaging does not work on your iPhone. The following resource provides some great troubleshooting steps that you can attempt:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
To resolve issues with sending and receiving iMessages, follow these steps
1. Check iMessage system status for current service issues.
2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
5. Restart your device.
6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you still can't send or receive an iMessage, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Make sure that the contact you're trying to send a message to is registered with iMessage.
3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
5. Back up and restore your device as new.
Thanks,
Matt M. -
Outlook web app not working properly in Safari since switching to Yosemite
I have installed/upgraded to Yosemite first on my MacBook Air (13-inch, 2011) and then on my IMac 13.2 (27inch, 2012). In both cases I have experienced the same thing: when trying to attach a file to the message written using the Outlook Web App, I get only upper part of this window and while I can browse for the file, I cannot attach it as I cannot reach and click the "attach file" button. Needless to say this is really annoying!
I did not have this problem before upgrading to Yosemite and Safari 8. The same function still works if I use Firefox or Opera.
Anyone had similar problems and any suggestions how to go around it without switching back to the old OS X?
Model Name: iMac
Model Identifier
Processor Speed: 3,2 GSame here.
MBP Late 2007 with Magic Trackpad
OSX 10.6.8
Safari 5.1 (6534.50)
I could zoom in once and then it wouldn't work anymore by using the pinching on the Magic Trackpad.
Pressing Command and +/- still worked.
I deleted Safari 5.1 and reinstalled the Combo Update to get 5.0.5 back and it worked properly again.
Then I installed 5.1 another time and had the same error again.
I guess I got to roll back to 5.0.5 -
Safari DNS problem in Yosemite? Works, then slow death...
Safari 8.0 + Yosemite seems to have a problem. It will work for a while, then begins to fail to load and is unable to resolve top level domains - "Safari Can't Find the Server ... [e.g. apple.com]"
Restarting Safari often resolves the issue for a while (minutes, hours?), then performance deteriorates until it finally gives up and generates the error. Chrome, on the same machine, does not suffer this problem.
17" Intel iMac, Safari 8.0, Yosemite, Exede broadband (satellite).
Anybody else see this issue and/or have a solution?
iMac (27-inch Mid 2011), OS X Yosemite (10.10)Hi Phillip...
I'm not having issues with Facebook on either Safari or Chrome running Yosemite. Try maintenance for Safari.
Might be a cookies, cache, or extensions, issue.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If nothing above worked, restart your internet modem and router if you use one then try Facebook on Safari. -
Safari ipad crashing and reloading
Since IOS8 safari on the ipad is unresponsive, keeps crashing and reloading and often unusable. When will apple sort the bugs in Safari? It wasn't like this before the update. It isn't just the ipad but Yosemite is also full of bugs, the buggiest OS yet with apple.
what is it with the need to get an new OS out every year or so? They should get the current ones right before putting a new one out.
IT is getting to the point of ditching safari for a.n. other.
I am using ipad2 and it is up to date software wise.I Wrote this boilerplate of suggestions when iOS 8 was released and iPad2 users were complaining abou the same issues that you are now. Give them a try if you like, you dont have anything to lose.
Go to Settings>Safari>Clear History and Website Data
Now close all apps. In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If those three things made no difference, try this. Reset all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.
If all of that fails, restore the iOS software. Backup your iPad before you restore, then restore the backup when you are done. If that still doesn't help, restore your iPad as new and start all over again. Most purchased content can be downloaded again at no charge as long as you use the same Apple ID and as long as the content is still available in the store.
Restore iPad to Factory Settings
http://support.apple.com/kb/ht1414
Download Past Purchases
http://support.apple.com/kb/ht2519 -
What is going on with Pages and Yosemite???
I have tried over and over to update Pages and Numbers after the Yosemite upgrade including deleting the apps and then re-downloading them from the app store. Nothing is working. This is all since the Yosemite upgrade last week (that also re-downloaded on its own this morning).
Can anyone help??Yosemite upgrade caused freezes and extremely slow operation my my 2009 Imac ...I recovered using Time Machine to pre-yosemite but lost all pages and numbers documents edited after the yosemite update , and after reversion to Mavericks, cannot open pages unless I upgrade to yosemite and use its pages version. Yosemite is a problem for other software companies that are scrambling to make their products compatible with yosemite. The Safari 8 version in yosemite lacks the reset feature in Safari 7 pre-yosemite.
Perhaps you can use Google Drive to open documents in earlier versions of pages. But it will not open a new pages version . -
Why does my safari browser frequently gives me a gray screen? I resetted my safari many times and it doesn't help. Also sometimes when I scroll it gives me this weird scrolling effect where everything is either upside or messed up.
This article is for startup but it might help. http://support.apple.com/kb/ts2570
-
My safari doesnt work and this report problem keeps coming up...
everytime i open safari it crashes and sends me a repot problem. I have the latest software OSx 10.10. Anyone know what i should do?
Process: Safari [1450]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1450]
User ID: 501
Date/Time: 2014-12-19 12:04:08.984 -0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 83BB8F43-DC62-C327-BAB7-2EA0E80A5EF7
Sleep/Wake UUID: 74FE2482-08E9-4611-B71F-75D516E0237C
Time Awake Since Boot: 3400 seconds
Time Since Wake: 1300 seconds
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000100e8d000-0000000100e8e000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d79f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d79e69f mach_msg + 55
2 libFontRegistry.dylib 0x00007fff8d38434b XTSendCopyPropertiesForFont + 255
3 libFontRegistry.dylib 0x00007fff8d3a138b TGlobalFontRegistryImp::CopyPropertiesForFont(__CFURL const*, __CFSet const*, TFontQueryOptions const&) const + 295
4 libFontRegistry.dylib 0x00007fff8d3835c1 XTCopyPropertiesForFont + 144
5 com.apple.CoreText 0x00007fff91c844f7 TBaseFont::DetermineFontFlags(unsigned int) const + 189
6 com.apple.CoreText 0x00007fff91ccdba7 TFont::IsAppleColorEmoji() const + 35
7 com.apple.CoreText 0x00007fff91c8432d TFont::GetEffectiveSize() const + 61
8 com.apple.CoreText 0x00007fff91c8491f TFont::InitStrikeMetrics() const + 55
9 com.apple.CoreText 0x00007fff91c92697 CTFontGetAscent + 99
10 com.apple.UIFoundation 0x00007fff857c7d75 __NSFontInstanceInfoInitializeMetricsInfo + 50
11 com.apple.UIFoundation 0x00007fff857c8111 -[__NSSharedFontInstanceInfo _defaultLineHeight:] + 44
12 com.apple.UIFoundation 0x00007fff858306bf -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingCon text:] + 1233
13 com.apple.UIFoundation 0x00007fff85842812 -[NSSingleLineTypesetter createRenderingContextForCharacterRange:typesetterBehavior:usesScreenFonts:hasS trongRight:maximumWidth:] + 391
14 com.apple.UIFoundation 0x00007fff85766cf8 __NSCreateRenderingContextForAttributedString + 265
15 com.apple.UIFoundation 0x00007fff85764e71 __NSStringDrawingEngine + 14710
16 com.apple.UIFoundation 0x00007fff8576634f -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:context:] + 1068
17 com.apple.UIFoundation 0x00007fff857669dc -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 41
18 com.apple.AppKit 0x00007fff84c28c42 rectForString + 623
19 com.apple.AppKit 0x00007fff84c23a45 _NSGetTextCellBoundingRect + 996
20 com.apple.AppKit 0x00007fff84c235da -[NSCell cellSizeForBounds:] + 216
21 com.apple.AppKit 0x00007fff84c23447 -[NSTextFieldCell cellSizeForBounds:] + 276
22 com.apple.AppKit 0x00007fff84bb573f -[NSCell cellSize] + 68
23 com.apple.AppKit 0x00007fff84c86dfd -[NSThemeFrame _size:ofCell:withTitle:] + 132
24 com.apple.AppKit 0x00007fff84c86d33 -[NSThemeFrame _titleCellSize] + 147
25 com.apple.AppKit 0x00007fff84c8698f -[NSThemeFrame _defaultTitlebarTitleRect] + 76
26 com.apple.AppKit 0x00007fff84c868ba -[NSThemeFrame _titlebarTitleRect] + 107
27 com.apple.AppKit 0x00007fff84c867d7 -[NSThemeFrame _titleTextFieldFrame] + 41
28 com.apple.AppKit 0x00007fff84bb9ca3 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1313
29 com.apple.AppKit 0x00007fff84bb054d -[NSThemeFrame _updateButtons] + 2735
30 com.apple.AppKit 0x00007fff852525a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
31 com.apple.AppKit 0x00007fff85253fc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
32 com.apple.AppKit 0x00007fff84c3d339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
33 com.apple.AppKit 0x00007fff85253c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
34 com.apple.AppKit 0x00007fff84bae74e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
35 com.apple.AppKit 0x00007fff84bacc96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
36 com.apple.AppKit 0x00007fff84bac3fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
37 com.apple.AppKit 0x00007fff84de340e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
38 com.apple.AppKit 0x00007fff84babe2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
39 com.apple.AppKit 0x00007fff84de33c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
40 com.apple.AppKit 0x00007fff84ba9745 -[NSWindowTemplate nibInstantiate] + 567
41 com.apple.AppKit 0x00007fff84b7e73b -[NSIBObjectData instantiateObject:] + 309
42 com.apple.AppKit 0x00007fff85060d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
43 com.apple.AppKit 0x00007fff84b72f05 loadNib + 384
44 com.apple.AppKit 0x00007fff850e0f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
45 com.apple.AppKit 0x00007fff850e167d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
46 com.apple.AppKit 0x00007fff84e833af _NXLoadNib + 196
47 com.apple.AppKit 0x00007fff84e82d8f -[NSAlert init] + 95
48 com.apple.AppKit 0x00007fff84ec29f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
49 com.apple.AppKit 0x00007fff84b9464d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
50 com.apple.AppKit 0x00007fff84b9420e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
51 com.apple.AppKit 0x00007fff84b941ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
52 com.apple.AppKit 0x00007fff84b93e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
53 com.apple.AppKit 0x00007fff84b93c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
54 com.apple.AppKit 0x00007fff84b936b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
55 com.apple.Foundation 0x00007fff8e70d458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
56 com.apple.Foundation 0x00007fff8e70d2c9 _NSAppleEventManagerGenericHandler + 102
57 com.apple.AE 0x00007fff845eb99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
58 com.apple.AE 0x00007fff845eb719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
59 com.apple.AE 0x00007fff845eb623 aeProcessAppleEvent + 295
60 com.apple.HIToolbox 0x00007fff929a437e AEProcessAppleEvent + 56
61 com.apple.AppKit 0x00007fff84b8fd76 _DPSNextEvent + 2665
62 com.apple.AppKit 0x00007fff84b8ee80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
63 com.apple.Safari.framework 0x0000000100f0bad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
64 com.apple.AppKit 0x00007fff84b82e23 -[NSApplication run] + 594
65 com.apple.AppKit 0x00007fff84b6e2d4 NSApplicationMain + 1832
66 libdyld.dylib 0x00007fff8768b5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d7a522e kevent64 + 10
1 libdispatch.dylib 0x00007fff8a5f6a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsqlite3.dylib 0x00007fff8fae3b91 sqlite3Malloc + 1
1 libsqlite3.dylib 0x00007fff8fc07011 checkTreePage + 2273
2 libsqlite3.dylib 0x00007fff8fc06c84 checkTreePage + 1364
3 libsqlite3.dylib 0x00007fff8fc06e52 checkTreePage + 1826
4 libsqlite3.dylib 0x00007fff8fc06c84 checkTreePage + 1364
5 libsqlite3.dylib 0x00007fff8fc06c84 checkTreePage + 1364
6 libsqlite3.dylib 0x00007fff8fb4f4ac sqlite3VdbeExec + 67324
7 libsqlite3.dylib 0x00007fff8fb3d3df sqlite3_step + 735
8 com.apple.WebCore 0x0000000102ababc9 WebCore::SQLiteStatement::step() + 73
9 com.apple.WebCore 0x000000010310ba2c WebCore::IconDatabase::checkIntegrity() + 108
10 com.apple.WebCore 0x0000000102aba314 WebCore::IconDatabase::performOpenInitialization() + 116
11 com.apple.WebCore 0x0000000102ab99b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
12 com.apple.JavaScriptCore 0x0000000101c78a9f ***::wtfThreadEntryPoint(void*) + 15
13 libsystem_pthread.dylib 0x00007fff907122fc _pthread_body + 131
14 libsystem_pthread.dylib 0x00007fff90712279 _pthread_start + 176
15 libsystem_pthread.dylib 0x00007fff907104b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8d79f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d79e69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff93b31d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff93b31c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff907122fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff90712279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff907104b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d79f52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d79e69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff93318b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff93317fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff93317838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8c445d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8e753b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff907122fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff90712279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff907104b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d7a4946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff907104a1 start_wqthread + 13
Thread 14:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d7a43f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff907122fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff90712279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff907104b1 thread_start + 13
Thread 15 Crashed:
0 libsystem_pthread.dylib 0x00007fff90710695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff87ae7b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff87ae0620 fprintf + 186
3 ??? 0x0000000107e255dc 0 + 4427240924
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff74d0d1d8 rcx: 0x00007fff74d0d1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff74d0d1f0 rsi: 0x00007fff90710b14 rbp: 0x0000000107e21e30 rsp: 0x0000000107e21db0
r8: 0x0000000107e29000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff74d0c6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff90710695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100e8d000 - 0x100e8dfff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x100e95000 - 0x1017ceff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x101c6e000 - 0x102181ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x1022ea000 - 0x10259efff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x102878000 - 0x102878fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x102880000 - 0x1029bcffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x102ab5000 - 0x103a5aff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x108e42000 - 0x108e42ff5 +cl_kernels (???) <828B8BD4-DE56-40B3-A736-52D4299E6DA8> cl_kernels
0x108e48000 - 0x108e48fef +cl_kernels (???) <8450D75E-370E-47EE-A702-737D45B42551> cl_kernels
0x109914000 - 0x1099fafef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff670f0000 - 0x7fff67126837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff844a2000 - 0x7fff844adfff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff844ae000 - 0x7fff844e1ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff84518000 - 0x7fff8451ffff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8453c000 - 0x7fff845ddff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff845de000 - 0x7fff8463dff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff84682000 - 0x7fff847b4ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff848ac000 - 0x7fff84b58fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff84b59000 - 0x7fff84b61ffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff84b6b000 - 0x7fff856acfff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff856ba000 - 0x7fff8574bff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff8574c000 - 0x7fff8587cfff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff8588c000 - 0x7fff858b7fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff858b8000 - 0x7fff858dbff7 com.apple.framework.familycontrols (4.1 - 410) <41499068-0AB2-38CB-BE6A-F0DD0F06AB52> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff858dc000 - 0x7fff858f6ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff85928000 - 0x7fff85e14fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff85e15000 - 0x7fff85e8dff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85e8e000 - 0x7fff85e94fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff8671e000 - 0x7fff8671ffff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x7fff86720000 - 0x7fff8687eff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff86887000 - 0x7fff86887ff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff86888000 - 0x7fff86895ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff86896000 - 0x7fff86bc9ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff86bd7000 - 0x7fff86bdeff7 com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff86bdf000 - 0x7fff86bf8ff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff86bf9000 - 0x7fff87006ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff87007000 - 0x7fff8701aff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff87075000 - 0x7fff8707cfff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff8707d000 - 0x7fff87086ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff87087000 - 0x7fff875b0ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff875b1000 - 0x7fff87687ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff87688000 - 0x7fff8768bff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff876ab000 - 0x7fff8778efff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8778f000 - 0x7fff87883ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff87884000 - 0x7fff878b0fff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff878b1000 - 0x7fff878befff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff879f3000 - 0x7fff879f3fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff879f4000 - 0x7fff87a09ff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff87a17000 - 0x7fff87a17ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff87a70000 - 0x7fff87aa2ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87aa3000 - 0x7fff87b2ffff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff87b30000 - 0x7fff87ba4fff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff87e5a000 - 0x7fff8828afff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff88315000 - 0x7fff8831cfff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff88324000 - 0x7fff88332ff7 com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x7fff88333000 - 0x7fff883f2fff com.apple.backup.framework (1.6.1 - 1.6.1) <A7BBE57D-D5E7-39DD-812C-31190159F679> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff884e7000 - 0x7fff884e9fff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff88558000 - 0x7fff885d5fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff885d6000 - 0x7fff88616ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff88658000 - 0x7fff8865dff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8865e000 - 0x7fff88750ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff88754000 - 0x7fff88762ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff88763000 - 0x7fff88783fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff88784000 - 0x7fff88795ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff88796000 - 0x7fff8879afff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff887c0000 - 0x7fff8880dff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff897b3000 - 0x7fff897bbff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff897bc000 - 0x7fff897d0ff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupportYou may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Since upgrading to itunes v. 12.0.1.26 and Yosemite (same day), iTunes has been making me log in every single time I open it.
Not only that, but it makes me log in several times, for iCloud, for iTunes match, for whatever else we do on iTunes. It gives me like five different reasons to log in, and I have to type my password in five times.
Can anyone tell me what is going on here and how to fix it? Thanks!Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked
Keep login keychain unlocked
is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.
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