Safari and firefox freezing,updates not installing

Last week I had a problem with my laptop freezing a lot so I shut it off and it wouldnt turn back on. I brought it to the Apple store and the guy found that some system updates were not installing properly and he said that may have been the problem. He re-installed the OS and it was fine. I have brought it home and am now discovering that it is still having problems. Here are the problems I am experiencing:
1.  Both Safari and Firefox are constantly freezing (showing the spinning ball). Sometimes it lasts a few seconds, other times 30 seconds or more.
2. I just downloaded some more system updates and when my computer re-started it said they could not be installed.
3. My printer no longer works. It says I need to install software in order to print, said to get the system updates. Before I got my computer fixed I never had to install anything to use the printer, I just plugged it in and it printed no problems.
This is a macbook pro with Snow Leopard OS bought in Jan 2011.

It sounds like you will have to create a external storage drive, copy your User file folders to it and remove all drives, then perform a
Restoring OS X - 10.6  "fresh install method"
https://discussions.apple.com/message/16276201#16276201
May I note if you had previously made a clone and updated it from time to time, leaving it disconnected that you could have restored from it, even if your hard drive failed to function simply by holding the option key while booting. Would have avoided this "fresh install method" which is the hardest.
Please make a clone after the fresh install, you will be glad one day you did.

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