Safari and firefox won't launch and explorer opens but won't load correctly

Hi
Something weird is happening to our emac!
Got home yesterday after a few days away and all the apple aps have stopped working
Safari and itunes won't launch at all - they just bounce a couple of times in the dock - then nothing.
Firefox won't launch either - the only browser I can get to launch is explorer - and that won't load properly.
I've tried the software update - it says there's now software - but 'unexpectedly' quits if i try to download anything.
In desperation overnight I re-installed the software from the software restore discs - but this morning it's no better.
I saw a thread earlier that suggested that rogue fonts might be to blame - which could be something because the only page that loads in explorer displays strangely with the fonts all over the place.
Any advice that someone could give would be much appreciated
thanks x

HI,
*"In desperation overnight I re-installed the software from the software restore discs - but this morning it's no better."*
Better check the startup disk for errors.
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 10% to 15% free disk space.
If you cannot boot from your install disk, try booting in Safe Mode
What is Safe Mode
Carolyn

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    0   com.apple.CoreFoundation        0x00007fff91ec8f3c __CFStringEncodeByteStream + 2156
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    45  com.apple.Safari.framework    0x00007fff96aa5939 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
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    47  com.apple.AppKit                        0x00007fff99c96244 NSApplicationMain + 867
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    0   libsystem_kernel.dylib                 0x00007fff98278192 __workq_kernreturn + 10
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    0   libsystem_kernel.dylib                 0x00007fff98277e42 __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff9a93ddea nanosleep + 164
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    0   ???                                      0x000000010b3346d6 0 + 4482877142
    Thread 8 crashed with X86 Thread State (64-bit):
      rax: 0x0000000102337f60  rbx: 0x0000000000000000  rcx: 0x000000010b330000  rdx: 0x0000000000000040
      rdi: 0x0000000001acd000  rsi: 0x000000010b337000  rbp: 0x000000010b331ff4  rsp: 0x000000010b331f64
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x000000010b3346d6  rfl: 0x0000000000010202  cr2: 0x0000000102337f60
    Logical CPU: 0
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           0x1054ef000 -        0x1054effff  com.apple.Safari (5.1.7 - 7534.57.2) <962C15B1-EAC2-397C-83C2-A6A2D1B67EE7> /Applications/Safari.app/Contents/MacOS/Safari
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           0x105b24000 -        0x105cdcff7  com.apple.WebKit2 (7534.57 - 7534.57.2) <7089AFDC-CC27-3689-8B8A-D40AB22198AA> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
           0x105e10000 -        0x106b47fef  com.apple.WebCore (7534.57 - 7534.57.2) <0DDABF2E-FF0F-3E94-8EC5-A48F613211AE> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
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        0x7fff94cdd000 -     0x7fff94cdffff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff94ce0000 -     0x7fff94cf7fff  com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff94d45000 -     0x7fff94d48fff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff94d49000 -     0x7fff94d56fff  libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <528BAA66-C38C-3093-84B5-92A7832CE7BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
        0x7fff95c48000 -     0x7fff95c48fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fff95c49000 -     0x7fff95c49fff  com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff95c65000 -     0x7fff95c6cfff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
        0x7fff9640b000 -     0x7fff96512fe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
        0x7fff965fc000 -     0x7fff965fcfff  com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff96a4d000 -     0x7fff96eddff7  com.apple.Safari.framework (7534 - 7534.57.2) <D61DA7E6-8153-31E2-B277-CEE5090F54B3> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
        0x7fff96f30000 -     0x7fff96f36fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff971a4000 -     0x7fff973a6fff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
        0x7fff973a7000 -     0x7fff973b9ff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
        0x7fff973ba000 -     0x7fff973bbff7  libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff973bc000 -     0x7fff976d8fff  com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff976d9000 -     0x7fff976e4fff  com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
        0x7fff976e5000 -     0x7fff976edfff  libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff97733000 -     0x7fff97775ff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
        0x7fff97776000 -     0x7fff97781ff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff97f17000 -     0x7fff97f40fff  libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
        0x7fff97f41000 -     0x7fff97f65fff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff97f83000 -     0x7fff97f96ff7  libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
        0x7fff9804d000 -     0x7fff9807dff7  com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff9807e000 -     0x7fff980d0ff7  libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff98107000 -     0x7fff98170fff  com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff98261000 -     0x7fff98281fff  libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <1DDC0B0F-DB2A-34D6-895D-E5B2B5618946> /usr/lib/system/libsystem_kernel.dylib
        0x7fff9828e000 -     0x7fff9828efff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff9838d000 -     0x7fff983e5fff  libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff983f0000 -     0x7fff9861afe7  com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff98855000 -     0x7fff98857fff  libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
        0x7fff98858000 -     0x7fff988c3ff7  com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff9891b000 -     0x7fff98929fff  com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff9892e000 -     0x7fff98932fff  libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <2B1215A0-1B43-39C3-B4F4-392D71D08FFA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
        0x7fff98933000 -     0x7fff9893eff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
        0x7fff9893f000 -     0x7fff989baff7  com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff989bb000 -     0x7fff98a6eff7  com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff98a6f000 -     0x7fff98a7cfff  com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff98b7b000 -     0x7fff98bbaff7  libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff98bf2000 -     0x7fff98bf3fff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
        0x7fff98bf4000 -     0x7fff98c1dff7  com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff98da9000 -     0x7fff98daefff  libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff98e0a000 -     0x7fff98e37ff7  com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff98e95000 -     0x7fff98eaafff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff98eab000 -     0x7fff98eb5ff7  liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
        0x7fff98ebb000 -     0x7fff9949ffff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff994a8000 -     0x7fff9950aff7  com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
        0x7fff9950b000 -     0x7fff9960dff7  com.apple.PubSub (1.0.5 - 65.28) <0D52431F-D0B3-3175-85FF-8213615A4526> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
        0x7fff9961d000 -     0x7fff9961ffff  libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff99631000 -     0x7fff99638fff  com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff99639000 -     0x7fff9963aff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
        0x7fff998be000 -     0x7fff99958ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff99a15000 -     0x7fff9a61bff7  com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff9a656000 -     0x7fff9a71dff7  com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff9a71e000 -     0x7fff9a724ff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
        0x7fff9a751000 -     0x7fff9a7adff7  com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff9a7b0000 -     0x7fff9a835ff7  com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff9a836000 -     0x7fff9a83afff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
        0x7fff9a83b000 -     0x7fff9a83fff7  com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff9a888000 -     0x7fff9a89efff  libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff9a939000 -     0x7fff9aa16fef  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
        0x7fff9aa17000 -     0x7fff9ab23fff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff9abe1000 -     0x7fff9ac23fff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff9ac24000 -     0x7fff9ac38ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff9ac4f000 -     0x7fff9b07cfff  libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff9b086000 -     0x7fff9b0acfff  com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff9b0ad000 -     0x7fff9b120fff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 4
        thread_create: 1
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 881
        thread_create: 9
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=181.0M resident=165.9M(92%) swapped_out_or_unallocated=15.1M(8%)
    Writable regions: Total=1.1G written=7456K(1%) resident=9740K(1%) swapped_out=0K(0%) unallocated=1.1G(99%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    CG backing stores                     452K
    CG image                               16K
    CG raster data                         64K
    CG shared images                     3416K
    CoreGraphics                           16K
    CoreServices                         1068K
    JS JIT generated code                   8K
    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
    MALLOC                               43.3M
    MALLOC guard page                      48K
    Memory tag=240                          4K
    Memory tag=242                         12K
    Memory tag=251                         36K
    SQLite page cache                     384K
    STACK GUARD                          56.0M
    Stack                                11.6M
    VM_ALLOCATE                          16.1M
    __CI_BITMAP                            80K
    __DATA                               16.3M
    __IMAGE                               528K
    __LINKEDIT                           55.5M
    __RC_CAMERAS                          248K
    __TEXT                              125.5M
    __UNICODE                             544K
    mapped file                          39.9M
    shared memory                         324K
    ===========                        =======
    TOTAL                                 1.4G
    TOTAL, minus reserved VM space      371.3M
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: DT 101 G2, 0x0930  (Toshiba Corporation), 0x6544, 0xfa130000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.

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