Safari and mbp slow down
1.my safari cannot open pdf document in webpage,it says
Safari can’t open the specified address.
Safari can’t open “http://xxxxxxxxxxxxxx/Documents.pdf” because Mac OS X doesn’t recognize Internet addresses starting with “http:”.
anyone knows know to solve this question?
2.my mbp seems to slow down from tomorrow.may the reason be attacked by virus?how to check if there is virus in my mbp?
Try clearing out your browser caches and history.
Similar Messages
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How do I fix a Safari application that slows down and freezes everything?
Apple called last fall and said my particular Mac had a hard disk problem and they replaced it at the Apple store in late January 2013. I backed up the information on an external harddrive and used Time Machine before to transfer all the information to the new drive. Everything worked well and I finally put on Mountain Lion at 10.8.4. I also have Carbonite as a backup and it apparently was not enabled when I transferred the files until early May. In early May I had not used my iMac for about a month and when I started it I found about 40 named file folders on the Desktop that were empty. Some of those had named items in them but when I clicked on them they would dissappear. The actual files did exist and were not effected when I dumped the apparent alias folders. Safari started and would be ok at first but if I went away for an hour it would slow down. I took it in to the Genius Bar at Apple and they ran some tests and got rid of MacKeeper which they felt was causing the problem. I got my Mac back home and it still started slow but worked well at first and then started going slow. If I opened Word it would also start working at a slower speed. I needed to force quit Safari and the Word progran in order to quit or restart the Mac. I got an appointment for the next day and they ran all sorts of tests and the hard drive was working normally. They tried tweeking different areas and sent me home again. When I started working again it did the same thing, I would start out fine and eventually slow down and needed to be force quit to get out of it. A message came up indicating my MasOSX startup disk had no more space available for applications memory. I took it in a third time and the Genius went to the Activity Monitor and the Safari PID was 221 and %CPU 107, Threads 21 Real Mem 2.73 GB, Virtual Mem 22.00 Kind, Intel (64). I had no idea what that meant. I went home again and it still ran slow and couldn't run the programs for any length of time before it ran slow and affected the other programs so they would only quit if I used Force quit. I took it in for the forth time an they decided to keep it overnight. They ran ASD first to rule out memory. They noticed during the appointment the computer was slow to perform normal tasks such as showing boot options, booting into user, bootingto external user. If the ASD passed then they would perform erase and install and only restore users and application files from backup drive. They did this on Wed and Thur. night and I took it home Friday night, June 14 and it still has the same problem. Typing this message right now means typing and waiting for the words to appear.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; } | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
My external hard drive goes in to constant access mode and really slows down my computer
I'm using an external hard drive for time machine. After working for an hour or so the drive goes into a constant access mode and realy slows down my IMac. I look at activity monitor and everything looks good, no high CPU usage or memory issues. The only fix is to use the power button to shut down my IMac. After restart it works fine for a while.
If I turn off time machine the problem seems to not happen. I tried disk utility on the external hard drive and it says the dirve is fine. I change out external drives and the problem still occures. Any thoughts?I didn't realize my profile stated otherwise.
Please check near the bottom of your original post above to see OS X (10.7.2). You might want to update that to avoid confusion and save some time in the future.
OK, please take a deep breath.
Apple does not officially support Time Machine backups to a drive at the USB port of the AirPort Extreme....likely because it is not reliable. You might want to review this Apple Support document to confirm:
http://support.apple.com/kb/HT2038
So, we are not going to be able to provide you with much assistance on that issue.
Some users seem to be able to make this work....some have some problems....and some (like me) who have tried this have nothing but problems.
Sorry, I can't help on this one, but maybe another user who has had better luck will post to provide his secrets.
The iTunes and iPhoto libraries and files are my only copies now. I moved everything from my Macbook to the external then deleted the originals.
Not sure if you have thought about this.
If you deleted the "originals", then your only copy of your data is on one hard drive. You have no backups if the drive has a problem.
A minimum backup plan would be to have a copy of important data on two different drives. When....not if...one drive fails, you have the data on the "other" drive.
You have no "other" drive according to the information that you have provided.
Further.....Time Machine backs up the changes on your Mac. At some point....you cannot know when.....Time Machine will pick up the change on your Mac and delete the iTunes and iPhoto data from your Time Machine backups.
The files might stay there a few months, or even longer. But, I have seen instances where the files were deleted within a week or two.
So my advice would be to only delete data from your Mac that you can afford to lose. -
Error code: MobileMe Services has encountered a problem and needs to close
I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?Hi turingtest2 (you pass, BTW): Thanks for the speedy reply. MobileMe doesn't appear in the list of programs which can be uninstalled. I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message: " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]" So googled this error & found a tool called (80072f8f) Repair Tool - I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?
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Mac os x 10.6.8 why do the fans keep coming on and computer slows down
mac os x 10.6.8 - Why do the fans keep coming on and computer slows down with coloured circle.
Use your Activity Monitor, sort the %CPU column to identify what process is hogging your resources.
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my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?
How much free disk space do you have and how much memory do you have, running which operating system? Need that information to have any basis to make recommendations.
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Why has my Safari and MAIL slowed after upgrading to Mountain Lion on my MacBookPro ?
Why has my Safari and MAIL slowed after upgrading to Mountain Lion ? I have mid-2009 MBPro and have very fast Internet access router.
I have noticed the same thing on my MAC. Mail has become very "clunky"- Before Mountain Lion, whenever I clicked on a msg or a function (delete), it would respond immediately. With Mountain Lion there is an unacceptable hesitation. What is going on with this latest update?
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I have a work ipad but they have removed safari and locked it down so i cant put apps from my itunes account onto it. Any ideas on what i can do
Besides the ethical and professional issues involved, the iPad appears to be linked to a different iTunes account than your personal one. Applications are tied to the account, not the device - so if you were able to use your personal account to install the apps in question, you'd be wiping out all the ones your employer put on.
If you feel these apps are necessary for your work, then talk to your supervisor/tech department about them purchasing additional copies for use on the iPad. -
Hello, I have MacBook pro Mid 2012. After update to Mavericks, my laptop really slowed down, started crashing, lagging, especially Safari, Launchpad have lags, in general video performace is bad, also Activity Monitor shows that browser takes 100% CPU, temperatures are higher in comparison to Mountain Lion.
Resetting SMC, PRAM and reinstall don't help.OK, so I booted OS X Recovery and Disk Utility - according to it, everything is fine.
Next, EtreCheck:
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:4:36
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 499,25 GB (152,22 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.autodesk.backburner_manager.plist
[loaded] com.autodesk.backburner_server.plist
[loaded] com.autodesk.backburner_start.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] com.wacom.pentablet.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.facebook.videochat.annareklinska.plist
[loaded] com.google.Chrome.framework.plist
[failed] com.google.GoogleContactSyncAgent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
User Login Items:
iTunesHelper
VMware Fusion Helper
Dropbox
Dropbox
3rd Party Preference Panes:
PenTablet
Fan Control
Flash Player
Flip4Mac WMV
Java
MacFUSE (Tuxera)
Perian
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
GDL Web Plugin.plugin
JavaAppletPlugin.plugin
NP_2020Player_IKEA.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
6% mds
2% WindowServer
1% EtreCheck
1% TextEdit
1% ubd
1% mds_stores
0% ocspd
0% BBLaunchAgent
0% coreservicesd
0% fontd
Top Processes by Memory:
258 MB Safari
135 MB com.apple.IconServicesAgent
123 MB com.apple.WebKit.WebContent
83 MB mds_stores
70 MB Dropbox
66 MB WindowServer
37 MB Dock
37 MB com.apple.appkit.xpc.openAndSavePanelService
33 MB mds
29 MB Finder
Virtual Memory Statistics:
1.25 GB Free RAM
1.70 GB Active RAM
456 MB Inactive RAM
610 MB Wired RAM
351 MB Page-ins
0 B Page-outs
Then, I started in Safe Mode and still there was poor graphic? video? performance, I understand that it shouldn't be perfectly smooth, but there was weird flashing, crashing and stuff. Photo:
You can see some of it (it's from Safari, but for example Launchpad is even worse). It's like that all the time in Safe Mode. I don't know if that's normal.
And I did SMC reset again, but it also didn't help.
Oh and apps often crash when I first start them, but then, I repeat action and they open.
Funny story, Mavericks should improve performance, better video memory and ram, but I'm experiencing completely different story. -
Why does my MBP slow down throughout the day?
If I reboot my MBP it will run very fast, nice and zippy. But as the hours go on it seems to slow down to a crawl. I am noticing this in particualr in PS where I can run a program called Portraiture (for example) that will run almost instantly after a reboot and then hours later will take as much as 25 or 30 seconds to run.
The only thing that I have noticed is it does seem to correspond (possibly) with an external hard drive I attach to it frequently. I did this morning again and noticed it starting to slow shortly after. Ejecting the disk and unplugging it doesn't help, but ejecting it, unplugging and rebooting does help. (Though I don't kow if it is just the reboot that is helping and not neccesarily the disk) This ext HD is one that was used with my PC and is now being used to transfer files from the old PC to the new Mac. Could this be the problem? Have you ever heard of this being an issue?
I just used a tool called the band aid tool- this is something that is used for retouching. When using this tool it is typically instant but just now it took about 45 seconds for it to do it's job. I looked at the activity monitor and it was showing only 2% memory usage at the time.
This seems a bit odd to me.
MBP, Lion, 2.3GHZ, 8GB RAM.Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
Why on earth is my (fairly new) mbp slowing down
I purchased 15" mbp last September... am running 10.6.6
it's always slowing dow now.. and I get that **** color wheel that spins and spins... and while it's spinning I can't switch apps or do anything else.. this really drives me nuts -- and ****** me off.. didn't expect this malfunction from a machine that cost me as much as this one did... :-(
machine has 4GB RAM... I have done the disk permission thing, it fixes problem somewhat, but doesn't last long, after just a day or two the color wheel is back.. one time it got fixed with the sw update, but that also didn't last more than a week.. this *****.. what is causing this malfunction please... I thought after I switched from pc to mac I wouldn't have to deal with this kind of problem any more.. ha... I guess the joke's on me....thank you all for your responses.. I restarted after I posted this.. and then everything was cool again.. of course it's nothing but a good old memory problem....;-) I now use the Activity Monitor, I have it in dock and open it all the time to monitor memory usage.. before I was just keeping apps open for ever, always had lots of apps open (including Photosop and Adobe Bridge... Firefox also consumes a lot if you have lots of tabs open..) I had just thought that 4GB of memory was more than it was, I guess.. I had a pc before I purchased this MBP, also with 4GB of memory, and as far as I remember it never slowed down like this.. (but well, it was a Vista machine, and god knows I had so many other problems w/it.. it was a total nightmare....;-)
so I gues now I just manage the memory situation better and it seems ok... if I had known this I would have purchased the MBP with 8GB of memory (sometimes I use Photoshop extensively, for days.. something I haven't done yet since last restart... so situation seems fine for now...;-)
I also wanted to ask, can anybody recommend where I can buy the best/cheapest memory online? (it's cheaper online, yes?) unfortunately my MBP comes with two chips of 2GB instead of one of 4GB (why do they do this??) so I have to buy two chips of 4GB... it's a 15" MBP running 10.6.8, was purchased last September....
and to person who mentioned the Desktop clutter issue: I'm very adamant about not keeping clutter and junk on the Desktop.. I even have a little app called TinkerTool (that of course I found out about here..;-) that I use to config sys so screenshots land in a folder of my choosing inside Documents folder....
thank you very much... -
Hello, I have an early 2011 MBP (15-inch), system report below:
MacBook Pro (15-inch, Early 2011)
Processor: 2 GHz Intel Core i7
Memory: 16 GB 1333 MHz DDR3
Startup Disk: Macintosh SSD
Graphics: HD Graphics 3000 512 MB
Lately, my MBP has been slowing down a lot.
I tested out a bunch of flash sites, but it does not seem to be the problem. Like I said, I have 16gb of RAM (combined with what I have located above, i7, etc), and have had numerous flash sites up, but no slowdown. The problem is recent, in that I've noticed it in the past 6 months. Nothing changed in that period at all to cause this problem.
I've run this setup for a couple years without issue (SSD where the DVD player used to be, and the HDD where the old HDD was located), without issue.
My MBP gets so hot that I have to move it frequently for scare of erythema eb igne (stupid technical term, but I might not be joking, and would rather not joke around about something like that.but seriously it get that hot where your only option is to shut off the MBP. I know that might sound extreme. But my MBP gets that hot. Especially if you are running a program like Premiere. I understand the power and RAM that it takes to run a program like that, but it was shocking. This is a program (Premiere) I ran without problems previously..
Checking activity monitor (and iStat), RAM does not seem to be the issue. CPU seems fine 88-90% usage,
Usually have 7-8GB of RAM available, and the CPU usage under 90%.
I have no idea, but I will be taking a can of compressed air to the MBP.
I was just wondering if anyone had any other ideas or had similar situations to help me out?
Thank You,
TWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Several Apps seem to mysteriously shut down after using them for a while. Face Book shuts down , netflix, Safari, and other Apps. They work fine for a short while, or a long while, and then shut down and it brings me to my regular desktop screen. I've tried restarting by completely shutting down the IPad until I see the apple pic and turned it back on, but the shutdowns of apps continue. Anyone else have this issue? It generally started shortly after downloading and installing IOS 7......
Hi jennyoutwest,
Welcome to the Support Communities!
The following articles will provide some troubleshooting steps for your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
The final troubleshooting step would be to restore your device:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
Verify that you are using the latest version of iTunes.
Back up your device.
Transfer and sync content to your computer.
Cheers,
- Judy -
Safari and Chrome shutting down
Safari and Chrome shuttingdown what to do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Error message saying a script is running and is slowing down browser...stop script or continue?
While playing games my screen freezes up and a message pops up that says there's a script running which can slow down or stop my browser. Then it asks if I want to stop script or continue. I always click stop script, but it continues to happen periodically. (This is happening in Facebook, and sometimes MySpace).
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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