Safari and Quicktime Update Problem & Shut-Down Problem

Hi, recently my macbook ran the automatic software update. After I clicked the ''restart'', the installation was stuck (the blue bar never grew). Then I had to push the button to shut the machine down manually. Ever since then, the machine can never be shut down, except manual shutting-down.
Can anyone help me out here?
Thanks a lot!

Hm. I"m seeing the same problem. Will track replies to this message! Fingers crossed.

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I recently updated my macbook pro to Maverick, there was another system update so I updated and once I did I noticed that my safari wouldn't quit. I was unable to shutdown. I finally force quit safari and was able to shut down. Now it won't turn back on!

I have a mac book pro and am using Maverics. I saw that there was a system update so I updated and once I did I noticed a few weird things happening.
The tabsacross my browser didn't have little x's to close them I neede to right click to close the tab
My safari wouldn't quit. It was keeping me from shutting down my computer so I force quit then shutdown.
Now my computer is having trouble turning on. It stays at the white screen with the gray apple in the middle and the small circular loading bar. and flickers between that and black.
What is wrong? is there anything I can do to get it up and running?? PLEASE PLEASE help!

Hi rennekamp3,
If your machine currentlty won't boot past a grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Note: If you get to the portion on starting from the Install Disks or performing an Archive/Erase & Install, you'll notice this article has not yet been updated for the more recent operating systems. In that case, you may want to refer to the following article:
OS X: About OS X Recovery
http://support.apple.com/kb/ht4718
Regards,
- Brenden

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a ver

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.

Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Xcode and firmware update problem

Hi all,
i've been working on my app for a few month now and i have about two more weeks until i finally submit it. everything went very good during development.. untill -
by ACCIDENT i've upgraded my firmware to 3.1.2
since my OS is 10.5.7, as i understand, i must install xcode 3.2.1. but this version also needs mac OS 10.6
so it's realy frustrating for me...
do i need now to upgrade/purchase OS 10.6 and also my xcode environment in order to continue working ?
can't i make a rollback to other firmware version supported by my current 3.1.2 xcode ?
i've searched the net endlessly and just couldn't find anyway to downgrade my firmware (i have a 5.11.7 baseband and 6.2 bootloader)
please...
any help ?

GRe: Zen 8G This device cannot start code 0 and firmware update problem?Hello Tbg99,
Welcome to Creative forums!
Try booting the player in the recovery mode.
. While the ZEN is off, press and hold down the play/pause button.
2. While holding down the play/push button, push the reset button slowly using a paper clip/pin. You should feel the "click" sound when press it.
3. Slide the On/Off switch towards the power button and hold it down until the recovery boot screen appears.
Choose Clean Up then Reboot. If problem still persists, you may need to format the ZEN but take note that formatting will delete the contents of the device. To format the ZEN, boot the ZEN in the recovery mode again and choose Format this time.

Zen 8G This device cannot start code 10 and firmware update problem

I have read the threads in the forums on the same problem that I am having. It seems that there are few solutions for this and the ones that have been posted I have tried. Basically the problem is this, I made the silly mistake of trying to update the firmware on my Zen 8G since it was listed as a critical update. I downloaded the firmware but it failed and took me to the recovery screen. Instead of working with this, again silly me, I tried to use the Creative recovery tool. This downloaded the firmwary and started rebooting the player. At this point it just hung. I left it on for about 3 hours and nothing happened and it wouldn't turn off so I hit the reset button on the player. Now when I connect it to the computer it recognizes it as a creative zen but if I try to download the firmware the software says the player is not connected when it is. When I check the device driver, even though it shows it as a creative zen it says "This device cannot start code 0"? I have the latest Microsoft device driver loaded and it still doesn't work.
I have tried this on two different computers, one using XP and the other using Vista. I get the same problem with each. It appears to me that the problem is not really with the device driver but somehow with the firmware. However, I am not an expert at this stuff.
If anyone could please help I would appreciate it. This was a gift for my wife for the Christmas of 2007 so it is just out of warranty and the service people won't help.

GRe: Zen 8G This device cannot start code 0 and firmware update problem?Hello Tbg99,
Welcome to Creative forums!
Try booting the player in the recovery mode.
. While the ZEN is off, press and hold down the play/pause button.
2. While holding down the play/push button, push the reset button slowly using a paper clip/pin. You should feel the "click" sound when press it.
3. Slide the On/Off switch towards the power button and hold it down until the recovery boot screen appears.
Choose Clean Up then Reboot. If problem still persists, you may need to format the ZEN but take note that formatting will delete the contents of the device. To format the ZEN, boot the ZEN in the recovery mode again and choose Format this time.

I can't close safari (option is greyed out) and I can't shut down the computer because of it. How do I fix this?

I can't close safari (option is greyed out) and I can't shut down the computer because of it. How do I fix this?

Try to "Force Quit" Safari - either under the Apple menu or by holding down option-Command-esc.
Clinton

My update does'nt finish, and I can't shut down!

bought my n95 today, charged the battery for 10 hours, and then after talking to some friends decided to dowload the latest software.
Well, I did everything right. And suddenly my phone shut down, with fullcharged battery, and I just did as it said, and took out the battery, and pressed "retry",
and now the updating of the software has stopped. it's not updating!
I'm afraid to disconnect the cable, because the updates says that if I do do, my phone may stop working. And I can't shut down the update-window.. PLESE HELP ME SOMEONE? I just don't have time to bring my new phone in for service, so it HAS TO WORK! heeeeelp, PLEASE?
/Alexandra

Hi xcarmen
Unfortunately that is just the worst time to get "phone recovery" message and it is highly likely that you will now have to visit a Nokia Care Point to have the software re-installed. Once the USB connection has been broken, Nokia Software Updater fails to recognize the attached device.
I am not saying that it would have made the slightest difference here, but you are advised in FAQ to NSU to plug-in mains charger when updating phone software.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Safari and quicktime no longer working

I apologize in advance that I have really no information to offer...but this is really causing me problems.
This afternoon I received my normal system update notice, which included updates for Safari and Quicktime (I have Mac OS X 10.4.11), without really thinking about it I clicked accept and went about my business...after the restart I went online and noticed that absolutely nothing involving quicktime/flash/windows media player files would not show up on screen...I just got the Q with a question mark.
I read through all the discussions for quicktime, deleted and re-installed quicktime, my flash plugins, etc....NOTHING has worked.
At this point I am not sure where to turn, I am only basic in my knowledge of plugins and how things work, but I follow everyones advice and it is really annoying me that I cannot view any kind of video online.
thoughts? Am I missing something?

for "System Preferences -> QuickTime -> Advanced -> (MIME Settings...) -> Miscellaneous ->" I have "Quicktime HTML (GHTM) checked, while "SMIL 1.0" is unchecked
So is "System Preferences -> QuickTime -> Advanced -> Enable Flash ->" (unchecked)
OK. They both look normal enough.
What plug-ins do you have under the /Library/Internet Plug-Ins/ folder? (This one is under the main hard drive area, not you User area).
Run this command in the Terminal if you're not sure and then paste the output here:
<pre>ls -l /Library/Internet\ Plug-Ins/</pre>
I have the following listed: a micromedia folder, and "RealPlayer Plugin.plugin
I'm guessing you meant 'Macromedia' instead of Micromedia? Try dragging both of those onto your Desktop for the time being. Unless you have some special reason, internet plug-ins generally go in the /Library/Internet Plug-Ins/ folder so that all users of the computer can access them. Plug-Ins present in the User area also take precedence, so there's a chance those might be part of the problem.

OS X 10.5.8 Running VERY slow since installing Safari and itunes updates.

Installed latest Safari and itunes updates today. When my OS restarted the install took a really long time and since then the computer is so slow its un-usable. Its a Macbook Pro, 2.6 intel dual thingy (the model just before the uni-bodies came out).
I have down the PRAM reset and tried launching in safe mode. Neither or these made any difference.
I then started with an install disk installed and while holding down C. Again, it took a long time to boot, but once in that mode I launch the various utilities etc. So I opened disk utility and verify and repair disk...but it found no problems.
Perhaps I should have repaired disk permissions?
Also I thought this might be a lose ram issue or something. I don't have a screw driver to open up RAM slot and re-seat it, but also in 'about this mac' it can see the ram...?
I am very frustrated right now! What have i done to my computer?!
It was running 100% fine until I did this software update.
...and when I say it is running slow, to give an example clicking Apple/N in finder takes maybe 5 for that window to appear followed by another few minutes of the whirling wheel of death. Then I can click on the next item (apps for instance) and go through a similar wait.
argh!

No very clear idea of why it is behaving like that Samuel, but in 95% of cases it is some third party add-on, not yet updated for Safari 5, that is the cause.
Please peruse the following, particularly with respect to Open DNS settings:
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

MacBook Pro (OS X 10.9.1) calendar continues to "connect to server" and will not allow shut down or restart. Force quit worked. How can I make this calendar "behave"?

MacBook Pro (OS X 10.9.1) calendar continues to "connect to server" and will not allow shut down or restart. Force quit worked. How can I make this calendar usable? The problem began after I updated to Maverick.

babowa, it seems like it is using Fuse & NTFS, so I don't think it's the classic WD + 10.9 mess, but extra WD tools & drivers can still break things MtTran.
MrTran, if you must use unsupported disk formats on your Mac you must also consider actually paying the developers that made the trial software.
It's probably a good idea to follow the developers removal instructions, reboot & then install one tool at a time.
MacFuse, FuseOSX, NTFS-3G are all likley to confict if you run older versions so you need to be sure you are using the latest version. I can't remeber which one depends on the other, so you will need to read the manuals.
When the disk is readable copy the data to another disk. You could probably do this from a Linux distro or Windows if OS X won't do it.
If you insist on only using the trial versions you will need to reinstall Mac OS, copy data off this disk & reformat it.
Is there any good reason for not using the Mac HFS extended format?

Safari 3.2.1 inadvertently shuts down

Safari 3.2.1 keeps shutting down on my G4/DP 867 MHz MDD. What can I do to fix this problem? I am running OS X 10.4.11
John

Are the shutdowns limited to one or only a few sites? I've had sites that would shut down several browsers.
If the shutdowns can occur with almost any site, then you may need a newer version of Safari or more RAM. How much RAM is in your MDD?
Safari 3.2.1 is old. Current version is 4.0.4 and will run under 10.4.11.
It's also useful to keep a backup browser available. I much prefer the Mac-only Camino over the cross-platform FireFox (both are from the same folks at Mozilla). Camino is leaner and will feel more like Safari. When I hit a site that does not like Safari, I try it on Camino and it usually works.
http://caminobrowser.org

When I close out a website it goes to my desk top and then tells me firefox is running and I have to shut down the system

when I close out a website it goes to my desk top and then tells me firefox is already running and I have to shut down my system and bring it back up and wait to log back in. It's quite frustrating.

Try Ctrl>ALT>DEL then click Start Task Manager, then find the process firefox.exe, then click end program, then try opening Firefox again.  done! If that doesn't work, then try re-installing Firefox or going to this link to safe mode area and click continue to safe mode and then try and exit, if this problem still occurs then disable extensions and plugins

I am trying to use macro express and adobe acrobat 9 profession keeps shutting down, why is this happening? I tried to run as administrator already as well on both Macro Express and in Adobe and it still keeps shutting down.

I am trying to use macro express and adobe acrobat 9 profession keeps shutting down, why is this happening? I tried to run as administrator already as well on both Macro Express and in Adobe and it still keeps shutting down.

same problem, it's been happening to me for a week or two now i'm thinking about backing up my documents and just wiping it completely, see if that works. Has anyone else tried this? I'm loosing time and have already lost a good few hours of work as it just crashes randomly. need help!!!
- saving these threads on my favourites cause i'm about to crash . . .

Unable to connect to network with Safari and Software Update

A user I support has encountered a problem with networking. He is unable to connect to the network with Safari and Software Update, but IS able to connect and surf with Foxfire and some other programs. Another unusual symptom is that he actually can connect to one web site (which is in his Bookmarks Bar) with Safari, but can't connect to anything else. He's also unable to navigate off of that one site he connects to. When he runs Network Diagnostics, he gets all green lights (no problems). He has fixed permissions, deleted Safari Cache and .plist, rebooted - not fixed yet. He's using 10.4.8 on a PowerPC G4. Any ideas appreciated (this is the wierdest I've seen in a while!).

Here's what he did. After reading your post, he created another location in his network preferences, entering EXACTLY the same info that was in his old location (he even used the old DNS addresses), except using a new location name. Then he chose the new location and "everything worked". It's one of life's great mysteries. Thanks for your help - it is appreciated.

Safari and Quicktime Update Problem & Shut-Down Problem

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