Safari , Autofill and Wells Fargo Online Banking
In earlier versions of Safari, I had to type my login/pass to login to Wells Fargo Online banking, autofill wouldn't put it in:
https://online.wellsfargo.com/
I figured there was some security issue and just dealt with it. Then in 2.x? it all of a sudden started to work! Now in 3.0.4 I have do it manually again. Can anyone else confirm and does anyone know the story behind this?
Sorry, I just noticed another thread on the this subject. Couldn't find it before.
Similar Messages
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I'm wondering if anyone else is having a problem accessing his or her Wells Fargo account using Safari? It worked until I upgraded to Snow Leopard. I can access the account via Firefox but when using Safari I get an error message telling me, "Cannot access server". I called tech support for Wells Fargo and they weren't much help. I wouldn't be a big deal but I use Safari exclusively.
Sorry, I just noticed another thread on the this subject. Couldn't find it before.
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Question
(OS 10.6.8 Imac)I cannot open an adobe file on wels fargo online getting Session-1.cgi could not be open unknown error etc.. on othe browsers it works (safari,Chrome)If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
After I installed OS X Mountain Lion system, I can't use my Safari to log into my online banking and some other websites which require passwords. Can some one please help?
It could be browser incompatibility or something else. When you say you can't log in, what happens? Is the bank website generating an error saying you're not using a supported browser? Does the login form for your bank account display as usual, but once you submit the form to log in it doesn't work? Give me a specific step-by-step of what you're doing, such as...
1. I load bankofamerica.com
2. I type in my login
3. When I submit, the page does nothing
Obviously that may not be your issue, but giving us details like that will help us come to a quicker conclusion. -
IPhone Safari does not support CitiBank Online banking
I have tried repeatedly to access my online banking account without success. I just got off the phone with CitiBank. The iPhone Safari is not compatible with their online banking system. Reminds me very much of the first beta version of Safari which did not support online banking either. Apple please update Safari for the iPhone.
I have tried repeatedly to access my online banking
account without success. I just got off the phone
with CitiBank. The iPhone Safari is not compatible
with their online banking system. Reminds me very
much of the first beta version of Safari which did
not support online banking either. Apple please
update Safari for the iPhone.
Safari for iPhone fully supports what Citibank is doing. It is Citibank that is choosing to only allow specific browsers, if they are blocking you.
It is Citibank that needs to allow iPhone Safari; there is nothing Apple can do technically to change this. -
Trouble with Safari autofill and reset
I can't remove saved names or passwords or reset Safari!
Well I did what I think you told me to do: Moved the com.apple.safari.plist file to the created desktop folder along with those files previously moved from library/safari in the first step. Quit and relaunch gave me the same situation: I cannot remove those items!
BTW it looked like this when I went to find the file. What are those other Safari plists?
com.apple.Safari.LSSharedFileList.plist
com.apple.Safari.plist
com.apple.Safari.RSS.plist
Also some same-named but newer-dated files are back in the original spot from where I first removed files to put in my created desktop file. As you can tell I don't know what the **** I'm doing here! Maybe I need an "on-site" Guru... -
When in autofill, other forms and edit, is it possible for a website to appear in "other forms", edit, if I have not entered data on their site? How would a site appear there if I have not entered any date on their site?
Identify and remove adware
http://www.thesafemac.com/arg/
or use Adware Removal Tool.
http://www.thesafemac.com/art/ -
My Wells Fargo bank statements will not open in a viewable format.
Here is a link to Wells Fargo "Online Statements Questions": https://www.wellsfargo.com/help/faqs/statement_faqs
*click on the item "How can I view or get copies of my Online Statements?"
*scroll down to "Viewing Online Statements"
*it says:
**You need Adobe® Reader® to view, print, or save your statement. If you do not have it, you can download Adobe Reader for free.
I do not see a PDF Reader plugin in the list of plugins submitted with your question.
*See Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Safari 4.0.3 will not open Wells Fargo Secure Site.
Safari 4.0.3 will open the main Wells Fargo Bank website just fine, but if I try to log in to get to the secure page with my account information, Safari gives me a "cannot find" error message. I telephoned Wells Fargo Online, and they said that sometimes Apple introduces a new OS or Safari which is incompatible with them. They suggested downloading FireFox, which I did, and it worked perfectly. So until Apple and/or Wells Fargo fixes this bug, Wells Fargo clients do have this FireFox workaround available.
At one particular web site ( a log on site for a library) Safari 4.0.3 the browser downloads the web page to download folder as "webquery-38.dll.html" When I click on it it either opens at another page of the library or as a text file. I have tried all the things mentioned with cache, resetting safari, and the security. This s the only site it comes from and the administrators of the site say it works with their Safari. They suggest using another browser. Any suggestions as it must be something with my computer/safari
Cheers RicB -
I've been using my Chase Online Banking on Safari for several years, and then today, I tried to set up a new password and the Chase Online Banking website kept stating I was entering an "invalid password". So, I called Chase and they are now informing me that they don't support Safari. Why would it work for all this time, then within 48 hours it doesn't? Sounds to me like Chase used the "no supported" statement as a way to get me off the phone.
Anyone have an issue with Chase, in the last 24-48 hours?
ThanksHere are a a few other possibilities to try or consider:
1. Make sure you have cookies enabled.
2. If you've recently changed your Chase password but do not regularly clear out your Safari cache, that could cause problems with conflicting cookie data.
3. Go to Safari > Rest Safari... and select all the check boxes accept "Remove all website icons". Then, hit the "Reset" button. Navigate to the Chase website and try again. Yes, you'll lose all your saved names and passwords, your viewing history, etcetera, but it's not a great idea to keep that stuff around for too long. You should use bookmarks instead of preserving your viewing history ad infinitum. (I'm not assuming that you do this; I'm just providing a general guidance for readers of this thread who may preserve their browsing history for a long time.)
4. And finally, I know this seems obvious but I have done this too many times to count, incorrectly entering your password. I have sworn that it was not my fault and called client service before to reset my password and it has turned out that I simply was failing to enter the right case of a particular letter in the password.
Good luck! -
Would appreciate resolving this firefox error of a security breach with my Wells Fargo account.
It is also interfering with my correspondence with the project owner of a San Francisco home who resides in Tokyo, Japan but is renovating his family's new home in San Francisco, CA.This can possibly be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If content is missing or otherwise not working when a secure https connection is used then check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar indicating that content is blocked.
*https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety
*https://developer.mozilla.org/en/Security/MixedContent -
Safari and Cahoot online bank (UK)
Safari has recently stopped working with an online bank in the UK. The bank is called Cahoot
There is a forum thread on the UK MacUser site which includes responses from Cahoot. One of which reads as follows.
Quote:
The system which ensures that the characters you choose from the drop down box on the log in page are hidden is implemented using Javascript. This is a scripting system that is part of the web browser software.
We know that these scripts work properly with the two browsers that we formally support i.e. Internet Explorer and Netscape. Although we don't formally support it, we understand that Firefox 1.0 works fine too.
We do not currently support or test with the Safari browser but we understand that there may be some problems with its implementation of Javascript.
We know that Safari is the standard browser on newer Macs and as its popularity increases we will review the situation to see whether we should add it to the list of browsers that we support.
Does anyone here know if there's any truth in this? If not, I'd love some ammunition to throw back at Cahoot?As promised, here's the text of the response I eventually received from Cahoot.
Dear Mr Choudhuri,
Thank you for contacting cahoot.
I can confirm that we have recently upgraded the log in page on our website so that the letters from your password are hidden with an asterix. This has resulted in problems with the Safari browser as the settings applied to it will not allow you past the password entry section. This is due to a scripting system that is part of the web browser software.
We know that these scripts work properly with the two browsers that we formally support i.e. Internet Explorer and Netscape. Although we don't formally support it, we understand that Firefox 1.0 works fine too.
We do not currently support or test with the Safari browser but we understand that there may be some problems with its implementation of Javascript.
We know that Safari is the standard browser on newer Macs and as its popularity increases we will review the situation to see whether we should add it to the list of browsers that we support.
In the meantime our recommendation is that you use a different browser to access the cahoot site. Whilst we support it, we're reluctant to recommend that you use IE version 5.5 for the Mac. Instead we recommend that you consider Firefox Version 1.0 which we are likely to be adding to our list of supported browsers in the near future because of its popularity. This is a modern standards-compliant browser which is available free of charge in a version for the Mac. It is available for download here http://www.mozilla.org
We're sorry that we've not been able to resolve the issue with your Safari browser.
If you require any further assistance please do not hesitate to contact us again.
Kind regards,
Mike Greer,
cahoot
And here's what I sent back which, as yet, has gone unanswered:
Dear cahoot
Firstly, thank you for the more considered and informed response.
I'm interested in your statement:
I can confirm that we have recently upgraded the log in page on our website so that the letters from your password are hidden with an asterix. This has resulted in problems with the Safari browser as the settings applied to it will not allow you past the password entry section. This is due to a scripting system that is part of the web browser software.
Did you do any user testing? As a web based company, you surely cannot be unaware of the resurgence Apple is enjoying in the market place. You acknowledge that in your comment >>We know that Safari is the standard browser on newer Macs and as its popularity increases...<<. Safari users will be a small percentage of your users, but I'm pretty certain that percentage is growing. Our own web stats show that, and the various broswers check sites and market research companies echo that finding. Does it make good business sense to alienate customers, when there are plenty of banking and finance sites that achieve safe, secure login without locking out any particular browser (lloydstsb, natwest, amex, IF, barclaycard, etc - and that's just in the UK).
I'd urge you to reconsider your decision to effectively ignore a subset of your customers. Let's face it, I work in IT and I know full well that
<div class="jive-quote">we will review the situation to see whether we should add it to the list of browsers that we support.<<</div>
is a euphemism for "we're doing nothing about it until we're forced to"!
I don't want to change banks; it's a hassle and I've been quite happy with the service I've received from cahoot. However, I'm not about to let any bank dictate my choice of browser, especially when there's no good reason for it.
Regards
Rory
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I can no longer get my complete bank statements online, and my bank blames the latest Safari update and tells me to switch to Firefox. Is there no other solution?
I would feel dreadful If I thought had caused you a problem. The warnings about Java are fully justified but providing you are communicating with a known source, and as I said, you disable it the moment you have finished, you should be safe.
It might also be worth asking your bank what problem they have and would it be the same if you were using Firefox, for example.
Like you, I am very security minded, in fact I won't even put my bank details on my Mac let alone run my account that way. -
Computer update affecting login to online banking in Firefox and Safari
Updated Macbook Pro, now not able to login to Chase.com. Error="Page isn't redirecting properly. Server redirecting request in a way that will never complete." Cookies are enabled, as is Accept Third Party Cookies. Multiple restarts to computer/Firefox so far. Cleared cookies, history, cache. Thoughts? I also tried to get to my online banking through Safari and had the same problem -- too many redirects.
Just a quirk as Chase updated its system. They gave me a bit of a scare as when I just logged in, I had to go through the process just like I was setting up my online banking again. Had to again choose preferences, paperless statements, etc. I then noticed there was a message in my online Chase secure customer message center that had notified us a month ago that they were updating online banking on August 5/6 and we'd have to login and confirm our preferences again at that point. It should work for everyone now --- just be prepared to "re-set up" your account.
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Safari and Key Bank Online banking
In the past month I have noticed that Safari crashes whenever I am in online banking section of Key Bank trying to open a pdf file of my statement. I sent Key Bank a message and found out that Key Bank is NOT supporting Safari! Now why is this? It seems to me that this is a poor business decision especially because Safari is the browser of choice for all Macs and the NEW iPhone.
This is the message they sent back to me:
"There are several browsers that are not supported by our Online Banking
service. As a result, anyone using an unsupported browser may
experience difficulties using some or all of the Online Banking
services. We have provided the list of unsupported browsers below:
1. AOL lower then 7.0 All AOL versions lower than 7.0 are no longer
supported
2. Opera Browser - Not Supported
3. Internet Explorer & Netscape versions earlier than 5.0 - These
versions do not support 128-bit encryption
4. Safari - Not Supported
5. Avant - Not Supported for Windows
6. Cello - Not Supported for Windows
7. Camino - Not Supported for Mac
A review of your message showed that you are using the Safari browser,
which is not supported by our Online Banking service. As a result, you
may no longer be able to use the on-line statement feature. So we may
obtain additional information to provide additional assistance, please
contact the online Banking Service at 1-800-539-1539."I will have to try another browser as I have no choice if I want to do online >>banking.
Thats is a lot they aren't supporting, goodness Camino is a mozilla browser. One other choice perhaps, consider change banks?
Good luck, I hope Firefox works for you.
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