Safari bookmarks completely screwed up messed up

With the latest Mavericks update my Safari bookmarks are completely messed up now having multiple copies of every folder, and the url's in the folders are not matching exactly (some seem to be old versions of the bookmark folders, in that sites are missing from some duplicates)
Does anyone know of an easy way to compare and edit these?  Of course they're completely out of order
Thanks

iCloud: Troubleshooting iCloud Bookmarks
How to Fix Duplicate Bookmarks in iCloud

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  • ICloud backups failing due to Safari bookmarks DB being locked

    iCloud backups are failing to complete on my iPhone 4 (CDMA), iOS 5.0.1.  I successfully completed a backup on November 9, but haven't been able to get a backup to complete since then.  When I manually invoke the "Back Up Now" function, it starts backing up, then says "There was a problem completing the backup.  Please try again later."
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    Nov 29 15:47:01 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
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    Nov 29 15:47:04 unknown backupd[7416] <Warning>: INFO: Finished adding files in 7.103 s at 13.20 MB/s
    Nov 29 15:47:05 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:47:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
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    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/CFDataFormatters.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/libdebugnub.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/libXcodeDebuggerSupport.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/GPUTools.framework/libglInterpose.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/GPUToolsCore.framework/GPUToolsCore
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/DevToolsBundleInjection.framework/DevTools BundleInjection
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/Frameworks/SenTestingKit.framework/SenTestingKit
    Nov 29 15:47:56 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
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    Nov 29 15:48:29 unknown backupd[7416] <Warning>: INFO: Scanned in 79.680 s
    Nov 29 15:48:30 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.995 s
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                        1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x224740 [0x3f5f5630]>{contents = "2062760895"}
                        2 : <CFString 0x225480 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x24f4d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        3 : <CFString 0x240100 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x24f4d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        4 : <CFString 0x255a70 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x224740 [0x3f5f5630]>{contents = "2062760895"}
                        7 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x250de0 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
                        8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
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    Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: Backup starting
    Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: DeviceID="8e00a6a6d8e93337321c17ba679894a5ac80ddb1", DeviceName="Blake Scholl's iPhone", ProductType="iPhone3,3", BuildVersion="9A405"
    Nov 29 15:50:30 unknown profiled[7458] <Notice>: (Note ) profiled: Service starting...
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    Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Refreshed cache in 4.024 s
    Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:51:15 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:51:16 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
    Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences/com.apple.itunesstored.plist
    Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
    Nov 29 15:51:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Idled.
    Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Service stopping.
    Nov 29 15:51:50 unknown backupd[7416] <Warning>: INFO: Scanned in 71.803 s
    Nov 29 15:51:52 unknown backupd[7416] <Warning>: INFO: Found 1 deleted files in 1.279 s
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 11 files of size 93.8 MB)
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.424 s
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Adding 11 files of size 93.8 MB
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:51:56 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:52:00 unknown backupd[7416] <Warning>: INFO: Added batch of 9 files of size 3.8 KB in 4.011 s at 0.00 MB/s (0.0%)
    Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 0 B in 0.492 s at 0.00 MB/s (0.0%)
    Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Finished adding files in 6.141 s at 15.27 MB/s
    Nov 29 15:52:03 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:52:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__block_global_22|ATController.m:1182| Assertion check - link <ATLink: 0x1862d0> held: 0, idle: 0
    Nov 29 15:52:46 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Scanned in 69.028 s
    Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.693 s
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 4 files of size 93.8 MB)
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 3.972 s
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Adding 4 files of size 93.8 MB
    Nov 29 15:53:25 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:53:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:53:25 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 1.6 KB in 2.274 s at 0.00 MB/s (0.0%)
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Finished adding files in 3.440 s at 27.26 MB/s
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:53:34 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
    Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard/applicationstate.plist
    Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
    Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:54:23 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Mail
    Nov 29 15:54:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Scanned in 78.753 s
    Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.857 s
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 9 files of size 182.2 MB)
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.897 s
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Adding 9 files of size 182.2 MB
    Nov 29 15:55:00 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 31.3 KB in 3.679 s at 0.01 MB/s (0.0%)
    Nov 29 15:55:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:55:33 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 88.7 MB in 22.235 s at 3.99 MB/s (24.3%)
    Nov 29 15:56:08 unknown backupd[7416] <Warning>: ERROR: Error starting transfer of items with MMCS: Error Domain=com.apple.mmcs Code=30 "The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested)" UserInfo=0xf950f60 {NSDescription=All items in the request have failed. Put authorization will not be requested}
    Nov 29 15:56:08 unknown backupd[7416] <Warning>: INFO: Not retrying after unrecoverable error: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: libMobileGestalt copyInternationalMobileEquipmentIdentity: No IMEI in CT mobile equipment info dictionary - <CFBasicHash 0x255a30 [0x3f5f5630]>{type = mutable dict, count = 6,
              entries =>
                        1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
                        2 : <CFString 0x227350 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        3 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        4 : <CFString 0x24ca60 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
                        7 : <CFString 0x225640 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x255930 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
                        8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
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    Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_iccid: invalid ICCID from CT/no ICCID available
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    Had same problem, the solution lies with having your original apple ID associated email address "verified".
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  • Sync a tasks or To-Do list - a basic workaround using Safari Bookmarks

    I resisted the iPhone when it came out but, being free with 02 in the UK, my resistance crumbled. I love it but am still flabbergasted by the lack of Tasks synchronisation. I had downloaded a simple 3rd party app, but this deleted all my tasks when it updated - of course, I didn't have a backup on my Mac.
    Before you get excited, this has nothing to do with Tasks in iCal. Sorry. This is a fix, of sorts, which will allow you to have a rudimentary tasks list which can be edited on either iPhone or Mac; most importantly, they can be synced.
    I don't have Windows so can't say whether this works with it or not - I imagine it should work using Safari for Windows.
    1) On the Mac, go to 'Show all Bookmarks' in Safari.
    2) Make a new Bookmarks folder anywhere. I put mine in the Bookmarks Bar, and called it 'To-Do'.
    3) Populate it with bookmarks. I did this by dragging the current Safari URL into it, about 10 times.
    4) Edit the names of the bookmarks, so as to leave it essentially - but not totally - blank. I renamed all the Bookmarks "." (period/full stop).
    5) After the period on each bookmark, enter the task item. It will look like e.g. ". Car service before 14/8". Repeat as necessary. You now will have a list of bookmarks, each renamed as tasks.
    6) Ensure that in iTunes, the iPhone is set to sync Safari bookmarks.
    7) Sync.
    8) You can now access your tasks on the iPhone, relatively simply, by accessing the bookmarks through Safari. Connectivity is unimportant as you will not be selecting the tasks/bookmarks/URL, merely looking at the list.
    9) The tasks/bookmarks can be edited or deleted using the Edit function. (There's a surprise). You can of course delete the entire task when completed but this will necessitate re-populating the new folder with more bookmarks. I just delete the name of the task up to, but not including, the period. Using the Edit function, you can also re-arrange the order of your tasks/bookmarks.
    That's it. Obviously it's not great and has limited functionality and no ability to archive. But, if like me, you just want a basic task list, easily accessible on either platform, editable and 'syncable', then it works surprisingly well.

    Thanks! If you will allow, I have a follow up question: do you have any experience with any particular app? If not, is it fairly easy to find an app like this?

  • Transfer Safari bookmarks to another iphone help

    Hi all,
    I am thinking about upgrading my iPhone 4 to a 5. However, as I use my current phone a lot for work when out and about, I have a lot of useful Safari bookmarks saved on it. I will need to transfer these bookmarks to a new phone. However, on my home PC I have a completely different set of internet favourites saved.  I understand (and I may well be completely incorrect!), that synching will match up the favourites on the phone on PC, but this is want I want to avoid. I just want to be able to transfer the saved bookmarks on the old phone to a new phone, without matching them up to the PC.
    Is this at all possible, or is it a pipedream? Alternatively (and hopefully!), I'm missing something really obvious and simple!
    Thanks.

    iCloud will transfer bookmarks: http://support.apple.com/kb/PH2573

  • My safari bookmarks disappeared. How do I find them again?

    All of a sudden, all my Safari bookmarks on my iPad disappeared. I did not deliberately delete them. I thought I would be able to reinstall them via iCloud (backup)?

    Quit Safari completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari icon. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If that didn't work - try this. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • My safari bookmarks disappeared. How do I get them back?

    My safari bookmarks disappeared. How do I get them back?

    Quit Safari completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari icon. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If that didn't work - try this. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • How to sync Safari bookmarks between various Macs?

    I own a desktop iMAC and a Mac Book Pro, but most of my work is done in the iMAC, However, I'd like to sync my Safari bookmarks in my MBP in order to have the same bookmarks in it too.
    Being a mobileme subscriber, I have set it up in the iMAC and the MBP to sync the Favorites too. But it doesn't seem to work as the bookmarks in my MBP are completely different from those which I'm after, i.e. the ones in my iMAC.
    Where am I going wrong?

    HI,
    Try MobileMe: Resetting sync data
    Then open System Preferences / MobileMe - Sync
    Select Bookmarks in the list and click Sync.
    Carolyn

  • Safari bookmark sync (continuity) does not work anymore

    I noticed that my Safari stopped syncing between devices.
    I have Safari enabled in iCloud settings on all my devices (two Macs with OS X 10.10.2; one iPad Air 2, and one iPhone6, both with iOS 8.2).
    I also tried the usual disable-enable-merge cycle, with more than 1 minute wait-time in between for the syncing to fully complete.
    In the end, each device still has its own version of the bookmarks and reading list.
    It used to work when running OS X 10.0 and iOS 8.1.
    I don't know when this has changed.
    Please help here.

    Howdy kakyoism,
    It sounds like you are trying to use iCloud  to sync your Safari Bookmarks and Reading lists across your iOS and Mac OS devices. I would like to recommend that you use the troubleshooting in the following article if you have verified that the same Apple ID is signed in on each device:
    Get help using iCloud Bookmarks and Reading List
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • How to export Safari bookmarks to Chrome?

    I love the iPad Mini, but Chrome has some knockout features - like single-line URLs, and queries you can dictate. How can I export my Safari bookmarks into my Chrome Browser on the Mini?

    I think this information is stored in
    /Users/Library/Safari/Form Values
    I've no idea if it's possible to read it (opened in TextEdit, it's encrypted).
    But I wonder if it's possible to use a unix command that concatenates the two Form Value files on each Mac into one? If you want to try this make sure you keep a back up of each original Form Value file belonging to each Mac before messing about. Safari should be closed too.
    Copy both files onto a single Desktop, you'll need to name them uniquely, say FormValues1 and FormValues2 (note no spaces) then type this command in Terminal (Applications/Utilities):
    cat ~/Desktop/FormValues2 >> ~/Desktop/FormValues1
    Then rename FormValues1 back to the original name of Form Values and move it back into the correct folder:
    /Users/Library/Safari/Form Values
    I expect you'll have duplicate values in that file now and I've no idea how Safari will handle this scenario, maybe it will clean up but so long as you keep a copy of the original Form Values files you can restore the status quo afterwards. Good luck.

  • Problem managing Safari bookmarks

    Hey guys,
    I've been having a problem relocatting my bookmarks in my bookmark bar. What I mean is: I created a new bookmark bar folder and put some bookmarks in it. I don't want it in the first place though, but every time I put it in the right order anyhow (even in the Show all bookmarks page (alt-Cmd-B)), they go back to the place they were, and with it go some other bookmarks. It gets very messy! Sometimes I get the error that it cannot be changed because it's synchronizing, so I even tried it without my wi-fi on, rebooting and all... But the next they the order is changed again! I've been trying to put it right (because now I have ALL the wrong bookmarks in the bar, and none of the really useful) for about one week now every single day and it doesn't seem to stay.
    Deleting the folders with the bookmarks seem to work, but I need them, it's just not as important. Every time I try to add another folder/bookmark, same happens... So now I have a bookmark bar full of "useless stuff" and can't make it right!
    What can I do? This is very unpleasant!
    I'm using a MacBook Pro i7 2.7 GHz, with Mountain Lion OS, Safari version 6.0.
    Thank you!

    I have an update but the problem is even more confusing to me now!
    I have not synced bookmarks since getting the iphone originally, and at first when the sync seemed to fail, I was seeing what I thought were the older original bookmarks.  But I happened to notice that a file named PC Favorites had been placed in the Bookmarks Bar which contained all the Favorites from my old Dell PC--this was apparently transferred by the Apple Store when I first purchased my Mac Desktop and had them transfer all my files.  On inspection, the bookmarks on my iphone are identical to those in the PC Favorites file.  I did an experiment in which I altered the bookmarks on my phone by deleting some and then tried sync again--sure enough, I got back the complete "PC Favorites" set of bookmarks.  So the sync feature seemed to be working, just pulling the wrong set of bookmarks.  Next, I deleted (or so I thouhgt) the PC Favorites file since it is no longer relevant to me, and then tried another sync, thinking that the Safari bookmarks would now be transferred.  I got back the PC favorites even though I had deleted it.  Strangely, it did not appear as a Trash item when I checked after deletion, but I can't locate it in Finder anymore and it is no longer visible in Safari.  So I have to assume that the deletion of PC Favorites did not occur and it is lurking somewhere, being preferentially synced for some unknown reason.
    Based on my lack of technical knowledge, I am guessing that there are any number of alternate explanations, but I am at a loss as to how to proceed now.  If anyone can shed some light on this, I'd appreciate it--but what I'm considering now is just waiting until I get an iPhone 4S soon and sync directly from my computer rather than transfer from my old phone.  If the problem persists, support will be covered with the new device.
    Thanks for tolerating a couple of longer posts, and any info you might provide.
    docbombay

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