Safari bounce but won't open
Hello! I’m having a few problems with Safari 8.0.2 on Yosemite (10.10.1). Whenever I click the icon it bounce and the black dot appears, but it won’t open and the dot disappears. Actually, the first time I open it after turning on the mac, it asks me if I want to open the last page I opened, but whatever I choose it just closes down.
If it may help, the last thing I’ve done before having this problem was when I was looking for a way to have whatsapp on the mac, and I downloaded a software (from a safe source though, or at least I believe so) that I deleted right after.
Thanks to everyone who’ll respond.
Genieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
4. Safari > Preferences > General > Homepage:
Set your Homepage.
Similar Messages
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Captivate icon bounces but won't open.
Captivate button bounces but won't open. It's a subscription and I can't figure out how to reinstall. Any ideas?
Hi There,
Can you tell me the OS and the version of Captivate you are using?
Regards,
Mayank -
Safari launches but won't open a window
I'd set up Safari for my son under his own profile and it was working great with Parental Controls. When I went in one day to update his allowed sites, Safari launched but wouldn't open a window. I could access preferences, reset, etc., but it wouldn't open a new window and when I tried to open a tab, it loaded at the bottom of the screen for a split second and then crashed. I've deleted all the safari files, re-installed, downgraded - the downgrade worked but the Parental Controls didnt work.
Now what? None of the other Parental Control apps I've tried work as well as Safari's.
Date/Time:
2012-04-29 13:32:29.593 -0700
OS Version:
10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [353]
Version:
4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID:
427
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:
KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c
Thread 0 Crashed:
0 com.apple.Safari
0x0005198c 0x1000 + 330124
1 com.apple.Safari
0x000518d8 0x1000 + 329944
2 com.apple.Safari
0x00051304 0x1000 + 328452
3 com.apple.Safari
0x00051208 0x1000 + 328200
4 com.apple.Safari
0x0004fc8c 0x1000 + 322700
5 com.conduit.cttoolbar
0x03e08070 -[NSWindowController(CTSafariConnector) didSelectTabViewItem] + 36
6 com.apple.AppKit
0x938b2a10 -[NSTabView selectTabViewItem:] + 892
7 com.apple.Safari
0x00070980 0x1000 + 457088
8 com.apple.Safari
0x000706e4 0x1000 + 456420
9 com.apple.Safari
0x00070554 0x1000 + 456020
10 com.apple.Safari
0x000703c8 0x1000 + 455624
11 com.apple.AppKit
0x938428b4 -[NSApplication sendAction:to:from:] + 108
12 com.apple.Safari
0x000400f4 0x1000 + 258292
13 com.apple.AppKit
0x9389d094 -[NSMenu performActionForItemAtIndex:] + 392
14 com.apple.AppKit
0x9389ce18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
15 com.apple.AppKit
0x937a4150 _NSHandleCarbonMenuEvent + 372
16 com.apple.AppKit
0x937a1ab4 _DPSNextEvent + 1280
17 com.apple.AppKit
0x937a13f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
18 com.apple.Safari
0x00011638 0x1000 + 67128
19 com.apple.AppKit
0x9379d93c -[NSApplication run] + 472
20 com.apple.AppKit
0x9388e458 NSApplicationMain + 452
21 com.apple.Safari
0x00118adc 0x1000 + 1145564
22 com.apple.Safari
0x00007ea0 0x1000 + 28320
Thread 1:
0 libSystem.B.dylib
0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib
0x90030aac pthread_cond_wait + 480
2 com.apple.WebCore
0x014e98d0 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore
0x014e73b8 WebCore::IconDatabase::iconDatabaseSyncThread() + 440
4 libSystem.B.dylib
0x9002b908 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib
0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib
0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation
0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation
0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation
0x92c1eb7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation
0x92bf64d8 forkThreadForFunction + 108
6 libSystem.B.dylib
0x9002b908 _pthread_body + 96
Thread 3:
0 libSystem.B.dylib
0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib
0x90030aac pthread_cond_wait + 480
2 com.apple.Foundation
0x92bfd644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication
0x9a3d926c -[AsyncDB _run:] + 192
4 com.apple.Foundation
0x92bf64d8 forkThreadForFunction + 108
5 libSystem.B.dylib
0x9002b908 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000000005198c srr1: 0x000000000200f030
vrsave: 0x0000000000000000
cr: 0x24044222
xer: 0x0000000000000004 lr: 0x00000000000518d8 ctr: 0x0000000000051360
r0: 0x00000000000518d8 r1: 0x00000000bfffe6a0 r2: 0x00000000a0001fa4 r3: 0x0000000000000000
r4: 0x0000000000380000 r5: 0x000000002f53796e r6: 0x00000000031d0aa0 r7: 0x0000000000000000
r8: 0x0000000092c0110c r9: 0x0000000000000000 r10: 0x0000000090a3f628 r11: 0x0000000000000000
r12: 0x0000000000051360 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x00000000bffff240 r18: 0x0000000000000000 r19: 0x00000000031765c0
r20: 0x00000000ffffffff r21: 0x00000000a37d15cc r22: 0x0000000000380000 r23: 0x0000000000380000
r24: 0x0000000000380000 r25: 0x0000000000380000 r26: 0x00000000031e36a0 r27: 0x00000000031e1920
r28: 0x000000000313fc60 r29: 0x0000000000280f74 r30: 0x00000000bfffe778 r31: 0x0000000000000000
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/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framewo rk/Versions/A/PDFKit
0x97cd6000 - 0x97da7fff com.apple.QuartzComposer 1.2.6 (32.25)
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer .framework/Versions/A/QuartzComposer
0x97e24000 - 0x97e24fff com.apple.quartzframework 1.0
/System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a3d6000 - 0x9a40cfff com.apple.Syndication 1.0.8 (56.1)
/System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ae74000 - 0x9ae86fff com.apple.SyndicationUI 1.0.8 (56.1)
/System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndication UI
0x9fa13000 - 0x9fa55fff com.apple.CoreMediaIOServicesPrivate 20.0
/System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/ A/CoreMediaIOServicesPrivate
0x9fa7a000 - 0x9faa4fff com.apple.CoreMediaPrivate 15.0
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMedi aPrivate
0x9fab2000 - 0x9fde5fff com.apple.QuickTime 7.6.4 (1327.73)
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9fecd000 - 0x9ff7dfff com.apple.QTKit 7.6.4 (1327.73)
/System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9ffd7000 - 0x9fff0fff com.apple.CoreVideo 1.4.2
/System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
Model: PowerMac3,5, BootROM 4.2.5f1, 1 processors, PowerPC G4 (2.0), 733 MHz, 1.5 GB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-322
Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
Memory Module: DIMM2/J23, 512 MB, SDRAM, PC133-333
Modem: Spring, UCJ, V.90, 7.0F, APPLE VERSION 0007, 7/31/2000
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: WDC WD800AB-00CBA1, 74.53 GB
Parallel ATA Device: IBM-IC35L040AVER07-0, 38.35 GB
Parallel ATA Device: LITE-ON COMBO SOHC-5232K
USB Device: Dell USB Keyboard, Dell, Up to 1.5 Mb/sec, 500 mA
USB Device: USB2.0 Hub, Up to 12 Mb/sec, 500 mA
USB Device: iPod, Apple, Up to 12 Mb/sec, 500 mA
USB Device: USB+PS/2 Optical Mouse, Up to 1.5 Mb/sec, 500 mAYou installed the Conduit spyware. To remove it, select Go ▹ Go to Folder… from the Finder menu bar, then copy the following text into the box that opens:
~/Library/Application Support/Conduit
Delete the selected item, if it exists.
Now select Go to Folder… again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder… again and copy:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in. -
Safari launches, but won't open windows.
Safari will launch on my computer but will not open any windows. It is only on my account, not those of family members. Any suggestions? Thank you!
If any Safari extensions are installed, disable them and test. Otherwise proceed as follows:
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, perhaps including wireless networking on certain Macs. If you usually connect to the Internet via WiFi, and it doesn’t work in safe mode, connect using an Ethernet cable. If you can’t do that, reboot as usual (i.e., not in safe mode) and perform a safe login, as follows: Enter your credentials at the login screen, then hold down the shift key and click the “Log in” button. Keep holding the key until the menu bar appears. In this mode, your login items, among other things, won’t load.
In safe mode, test again. Same problem(s) now?
After testing, reboot (if you booted in safe mode) or log out/log in (if you performed a safe login) as usual. -
Safari launches, but won't open any webpage, including Safari
Installed Safari. Installation seemed uneventful, but when I attempt to launch Safari the window and menu bars will open but that's it. It won't open Safari's home page or any other. All I get is a blank window. What did I do wrong?
I have no idea how to deal with a "proxy issue." All I get is the Safari opening window and toolbar and the line, Loading "http://www.apple.com/startpage/" at the top, but it does nt open. I think I'm going to have to remove Safari. I use it on my other computers, but is simply won't work on this one and I'd love to know why. I tried the "develop" suggestion suggested by another person but all I get is a blank window with "Web Inspector" at the tip. I'm stumped, but appreciate efforts to help. Even if I have to dump Safari, I'd sure like to know what the glitch is. I've installed it twice.
-
Apeture software. It won't open from the sidebar where i-photo lies also. Only when importing photos from i-photo, or card reader. Can anyone help with suggestion.
Hi Iolenslooker,
Welcome to the Support Communities!
It's possible you may need to replace the shortcut to Aperture that is on your Dock. I would suggest first closing both applications. Then open Finder, and in the Applications folder, double click on the Aperture application. If the Aperture launches, then you can delete the shortcut from the dock, and create a new one by dragging the Aperture icon from the Applications folder to the dock. The article below will explain more:
Mac Basics: The Dock
http://support.apple.com/kb/ht2474
To remove an item from the Dock, drag its icon an inch or more off the Dock and wait a couple seconds, then release; the icon will disappear in a poof of smoke.
Don't worry, you aren't permanently removing the item from your computer; you simply got rid of its Dock icon. If you want that item back in the Dock, locate the application, file, or folder in the Finder (or with Spotlight), and drag it back into the Dock.
Cheers,
- Judy -
Mail won't open. Bounces but won't open.
Had my iMac for two years with no issues. Didn't change any settings, nothing....
Tried to open mail. It bounced like it was going to open, then nothing.
I've tried several searches for info with one involving opening in safe mode, but I'm not sure if I did it right and, needless to say, it didn't work.Safe Mode simply involves holding Shift key at bootup.
Open Console in Utilities & see if there are any clues or repeating messages when you try to open mail. -
Running a Macbook OSX 10.4.11 and trying to get iTunes 9 to work. I've re-installed several times, deleted the plists and packages.
Here's the crash log:
Host Name: johns-computer
Date/Time: 2010-10-10 14:34:09.793 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [758]
Version: 9.0 (9.0)
PID: 1189
Thread: Unknown
Link (dyld) error:
Symbol not found: __ZNK3KJS6JSCell9getUInt32ERj
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Expected in: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCoretry *removing iTunes completely* (click here and follow the instructions), then download and install iTunes 9.2.1 from here: http://support.apple.com/kb/DL1056.
note this will not touch your media files, playlists, ratings, etc.
JGG -
Safari icon bounces but doesn't open
Almost exactly a year ago, the Safari icon on my doc stopped opening. It bounces once or twice but I can't access Safari at all. The same has happened to the Mac Mail icon and a few others that were on the dock. I recall seeing something that looked like a little expoding cloud and hearing a "bang" and the app either disappeared from the dock completely or it just bounces but won't open. It happens so quickly that sometimes I don't know what I've lost. (Nothing appears in the trash, btw.)I checked the logs and here are just the first several lines of what is a very lengthy list of things in the log.
I hope someone might be able to decipher what went wrong and how to fix it.
Host Name: gretchen-cremer-brants-Computer.local
Date/Time: 2008-06-16 13:02:45 -0500
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 1.3.2 (312.6)
PID: 930
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
I also can't get Software Update to operate.
Please help. I feel like my ibook G4 is dying in bits and pieces.
Message was edited by: Gretchen BrantNot really answerered since no one reponded
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Need to Install Safari 6.0.2 on a white Intel core duo iMac. Had to throw out 6.0.3 because of conflict with required software. Downloaded wrong version that was for Mountain lion (I am running 10.7.5). It installs but won't open, says it is for Mountian Lion.
Of course I can't throw it away since I get a message it's part of the sytem. I can show package contents and throw those away, but evidently not a good idea!!Need to Install Safari 6.0.2 on a white Intel core duo iMac. Had to throw out 6.0.3 because of conflict with required software. Downloaded wrong version that was for Mountain lion (I am running 10.7.5). It installs but won't open, says it is for Mountian Lion.
Of course I can't throw it away since I get a message it's part of the sytem. I can show package contents and throw those away, but evidently not a good idea!! -
Mail bounces a few times but won't open, other apps work.
OK, I searched the forums and can't find an answer related to this for mail (found it for itunes, safari, etc). I am sure this is a mundane thing but to my computer simple mind, I am stuck.
My husband ran a Safari update. Since then the mail icon bounces but will not open. All other apps work. I trashed (and emptied) all the Safari stuff. I ran disk utlities repair. I inserted the startup disk, holding key "c" and did a hard drive repair and I got nothing.
How do I get my mail back on track??? Anyone???
Thanks in advance.You have doe the Disk "Repair", which is the first (and harder) part. The second part is the "Repair Permissions". It is much easier because it can be done "live" in the running system.
Quit all other Applications and run Disk Utility.
Select your Hard drive and check the SMART Drive status in the bottom margin for "Verified"
Click on ( Repair permisions)
wait while lots of wacky message scroll by. These can safely be ignored unless they appear in RED.
Quit Disk Utility
try to start Mail again. -
I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support ASAP!
Nobody can tell you anything without proper system info or other technical details like the crash logs.
Mylenium -
I was using my mac 3 days ago and everything was fine, then comcast had a internet problem and I lost service for 3 days now I have internet but safari and itunes won't open the icon bounces once and then nothing. I have removed them from the dock, and removed them from the app folder, I also removed the plist and cache files from the home directory. Using firefox I tried to download new copies of them both and nothing new appears on my desktop. I have run the hardware test utility on my osx discs and everthing checks out ok. I am so frustrated, this is the first real problem with my mac since I got it 2.5 years ago. thanks in advance
ok here is an update, I repaired permissions in disk utility with my boot disk, then verified the volume and the volume had errors. I tried to repair the volume and disk utility said I had sibling errors and could not repair. I had an appointment with the genius bar and they determined that with the unrepairable errors on the drive an erase and install was necessary, after coming to grips with this reality I decided to backup everything and do the reformat and upgrade to leopard. I can honestly say that the genius bar person was very courteous and professional. They allowed me to stay at the bar while backing up my files onto my lacie external drive and then installed a new copy of leopard from their lacie drive (after I paid for my copy of leopard) which took 20 minutes instead of 2 hours. I am frustrated that I had to do this whole process and the genius bar employee could not tell me why it happened but the system is working great and I am enjoying the new operating system.
Message was edited by: blazer75 -
Safari and calendar won't open due to 'calendar persistence plug- in problems'. Does anyone know what this means and how to resolve it please?
mac book pro with Mavericks 10.9.5Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Files in Finder but won't open
I made a disc image the other day using Carbon Copy Cloner and when I mount it, there are a bunch of files that list in the Finder just like they would normally, with appropriate file sizes and their icons in tact, but they won't open in their respective applications. Every file, like a quicktime for example, if you double click it will open its associated application but then the app will report an error like "can't understand file" or something like that. Does anyone have experience with files that appear to be there but won't open? THanks.
PS - permissions seem to be set correctly on these files -Hello Sean:
According to your profile information, you are running OS X 10.3.x. If that is the case, you should post in that forum as you are liable to get incorrect answers here. If you are running OS X 10.4.X, I have read that CCC had some compatibility problems with OS X 10.4 - I do not know if they are resolved (I dumped CCC in favor of SuperDuper months ago). I only use SD (and before that CCC) to make bootable clones......
Barry
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