Safari cannot play a movie from Apple's site

Hi All,
I was actually quite a bit surpriesed that Safari cannot play a movie from the Apple's web-site itself...! It is nothing special - just the 4S TV add with Santa Clause. The same link is working fine with Chrome.
Any ideas? I guess it is some sort of Preferences settings?
Merry Christmas!
Bojidar

Might be a Safari extension preventing the video from loading.
Go to your Safari menu bar click Safari > Preferences then select the Extensions tab.
If youi have any installed, turn that off, quit then relaunch Safari to test.

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I cannot play rental movie on Apple TV.

I tried to get a rental movie on Apple TV but I cannot watch it. I let the movie to finish downloading in order to watch later but it's never worked. It always showed "ready to play in 4 hours", even though, it was downloaded over 50% of the movie already. It's been several times until I really gave up. Finally, I cannot watch it and they deducted money from my credit card for this movie.
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Noonalways,
Most likely youi have a slow internet connection or have limits on your usage.
Apple TV calculates the time nneded to finish the doanload so you can comfortably watch the whole move without waiting for the rest of the download half way down the plot.
I understand the frustration but it is not Apple TV you have the real problem with.
If you go wor HD quality you can try to download standard and see if this goes faster.
TZ

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Sounds like an Apple server issue to me.
Query it with iTunes store support via:
https://expresslane.apple.com
Explain you cannot play items you've prurchased.
Also send feedback to:
http://www.apple.com/feedback/appletv.html
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AC

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I'm not aware of any third-party receiver that supports video over AirPlay, so you'll probably need an Apple TV. But then, as long as you have a WiFi network in your house, you should be able to play the movie through the Apple TV to your projector without needing Internet as long as the movie has completely downloaded. For more information on AirPlay see:
http://support.apple.com/kb/HT4437
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After the latest update safari cannot play some flash videos, it can be a youtube video as well...
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message edited by: cs

Unable to play some movie from Netflix on my iPad. When I click on a movie an error message comes up which says "cannot play movie. Please try again". Can anyone assist me? I just upgraded to iOS 7.1. Netflix not able to find problem.

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Hello all,
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Account Name: *****@gmail.com
(**** = redacted, however the two Account Name fields were identical)
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Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
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HT204291 I am trying to play a movie from my ipone4s to my apple tv and I can get the audio but the picture will not play. What am I doing wrong?

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I'm using OS X Mavericks and Safari cannot play videos on Apple website. Any clue?

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Safari cannot play a movie from Apple's site

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