Safari Cleanup Utilities???
Hi,
We were discussing on a different discussion thread about the various OSx cleanup utilities, and how basically these third party products cannot be really trusted.
Just out of interest I did a live chat with a guy from Micro Smith and asked about 'Spring Clean' Support on Lion. Aparently they are discontinuing this Product line!..
Why?
Apparently the guy was saying that a lot of the cleanup features in Spring Clean are now native to Safari?
Does anyone know about these features and can educate me?
Thanks,
Steve
I totally agree with you Allan,
I would never put it on my Mac again either!.. I wouldn't put any of these so called clean up utilities on! :-)
But do you know anything about the supported clean up utilities native to Safari?
Thanks,
Steve
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Most apps won't launch - Safari, Disk Utilities, FontBook, Help, Systm Pref
This morning my MacBook powered down because the battery ran out. When it powered up everything seemed fine. A couple hours later Safari crashed. Now it won't launch at all. Most Apple apps won't launch now, including Disk Utilities, Font Book, Help, System Preferences, etc. My software update says I am up-to-date on all software, nevertheless, I used Windows Explorer to download the OX 10.4.9 update and re-installed it. No change in my error. I have read the other posts and most suggest to use Disk Utility, but what do I do if I can't launch Disk Utility? Thanks!
Here's the report when Safari crashes:
Date/Time: 2007-03-15 15:40:31.979 -0500
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [67]
Version: 2.0.4 (419.3)
Build Version: 2
Project Name: WebBrowser
Source Version: 4190300
PID: 418
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc04bdfb4
Thread 0 Crashed:
0 com.apple.AppKit 0x93397943 -[NSToolbarView _layoutDirtyItemViewersAndTileToolbar] + 1055
1 com.apple.AppKit 0x9339643b -[NSToolbarView _syncItemSetAndUpdateItemViewersWithSEL:setNeedsModeConfiguration:sizeToFit:set NeedsDisplay:updateKeyLoop:] + 187
2 com.apple.AppKit 0x9339637a -[NSToolbarView _noteToolbarLayoutChanged] + 73
3 com.apple.AppKit 0x93394602 -[NSWindow _showToolbar:animate:] + 80
4 com.apple.AppKit 0x933929a7 -[NSWindow setToolbar:] + 660
5 com.apple.Safari 0x0000d8ff 0x1000 + 51455
6 com.apple.Safari 0x0000d079 0x1000 + 49273
7 com.apple.AppKit 0x93390caa -[NSWindowController _windowDidLoad] + 376
8 com.apple.Safari 0x0000cf9d 0x1000 + 49053
9 com.apple.AppKit 0x93284a63 -[NSWindowController window] + 121
10 com.apple.Safari 0x0000885f 0x1000 + 30815
11 com.apple.AppKit 0x9338badf -[NSDocument showWindows] + 115
12 com.apple.Safari 0x0000875e 0x1000 + 30558
13 com.apple.AppKit 0x93389f3a -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 418
14 com.apple.AppKit 0x93389d5d -[NSDocumentController newDocument:] + 49
15 com.apple.Safari 0x00007716 0x1000 + 26390
16 com.apple.Safari 0x00007459 0x1000 + 25689
17 com.apple.AppKit 0x9336e4d5 -[NSApplication _doOpenUntitled] + 259
18 com.apple.AppKit 0x9326684f -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 227
19 com.apple.AppKit 0x93266448 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
20 com.apple.Foundation 0x927ede65 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
21 com.apple.Foundation 0x927edc8f _NSAppleEventManagerGenericHandler + 91
22 com.apple.AE 0x9151afb5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
23 com.apple.AE 0x9151aee6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
24 com.apple.AE 0x9151adb2 aeProcessAppleEvent + 190
25 com.apple.HIToolbox 0x92de10e4 AEProcessAppleEvent + 37
26 com.apple.AppKit 0x9326463d _DPSNextEvent + 1044
27 com.apple.AppKit 0x93264056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
28 com.apple.Safari 0x00006f96 0x1000 + 24470
29 com.apple.AppKit 0x9325dddb -[NSApplication run] + 512
30 com.apple.AppKit 0x93251d2f NSApplicationMain + 573
31 com.apple.Safari 0x0005f7de 0x1000 + 387038
32 com.apple.Safari 0x0005f6f9 0x1000 + 386809
Thread 1:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92825c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94cbd529 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x90ab6878 ebx: 0x93397535 ecx: 0xa0a57184 edx: 0x00000001
edi: 0x004cc550 esi: 0x004bf2e0 ebp: 0xbfffeee8 esp: 0xbfffecd0
ss: 0x0000001f efl: 0x00010202 eip: 0x93397943 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x901c6000 - 0x90203fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9022a000 - 0x90300fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90320000 - 0x90775fff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080c000 - 0x908d4fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90912000 - 0x90912fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x948e9000 - 0x948f8fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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0x9492e000 - 0x9493dfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
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0x94da7000 - 0x94e29fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e5c000 - 0x9513bfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x952ba000 - 0x952ddfff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x99954000 - 0x9998bfff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x999a7000 - 0x999b9fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 0.1.31.1
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: TOSHIBA MK6034GSX, 55.89 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: USB Device, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mAkevdesign,
I recommend that you consult Multiple applications quit unexpectedly or fail to launch, by Dr. Smoke. -
Stylesheet (linkcolours) NOT available in Safari Prefs??
Hello!!
Hopefully I'm not asking a question that goes WAY beyond my computer knowledge. If I am, feel FREE to give me an easy answer!!
Anyway, I received bought a new Powerbook and have been transferring data from my iMac desktop...data files, some settings and prefs, settings, etc.
I noticed that in Safari's Preferences under the "Advanced" section, my desktop computer has a style sheet...a SINGLE style sheet...in the pulldown menu entitled "linkcolours.css." My new Powerbook, however, has NO SUCH sytlesheet option and, I believe, has NO sytle sheet option to choose AT ALL!
My question is two...or threefold...what is a style sheet and it's purpose?? What does the linkcolours.css file do? And, lastly, why do I have this stylesheet option available with my older iMac but NOT on my new Powerbook?? I do not EVER remember caring or changing or needing to select a style sheet on my old desktop.
Thanks!
ScottHi Scott,
Without seeing the contents of the file it's impossible to say what it does, but from the name of the file it sounds like it simply changes the colours of the links that appears on sites you browse.
More info on CSS (Cascading Style Sheets) can be found here.
Do you use any Safari enhancer utilities on the iMac? It's possible one of those may have set the stylesheet file.
The default for Safari is to have no files in it's list, so your new PowerBook is showing the correct thing -
Bridge CS5 won't open at all, crashes immediately
Hi you guys,
I have been using Photoshop CS5 for a number of months now, without any problems. Yesterday, just suddenly, Bridge just bombed out. And I mean it crashes completely, not even a spinning ball or a 'stop responding', it just disappears from the screen. The first time the crash generated an Apple Crash Report, as well as an Adobe one. After that, when I click on the Bridge icon, it bounces, no dot appears on the dock under the icon and after a while the icon stops bouncing and another Apple Crash Report gets generated. It does not generate an Adobe crash report because, I suspect, the program does not go far enough.
I have tried the following:
Option clicked the B Icon - straight to Apple crash report.
Open B in PS, PS works perfectly and stays operational, but B generates an Apple crash report. I also tried mini B, the dock opens with message "waiting for Bridge", and nothing further happens.
Checked permissions in my Library for the following, all well:
Caches/Adobe/Bridge CS5
Application Support/Adobe/Bridge CS5
com.adobe.bridge4.plist file
Verified and repaired permissions in DU, just in case. No luck.
Created a new user account and tried to open B - straight to Apple crash report.
Deleted the PLIST file and the items in Cashes (as suggested in another tread) - straight to Apple crash report.
I have not yet tried a reinstall. I upgraded to CS5 from CS3 and I still have it sitting on my hard drive. In a previous thread I asked what to do with CS3 and the consensus was to leave well alone. Everything worked and I did not need the disk space. In fact, Bridge CS3 still opens without a problem. If a reinstall is necessary, how do I go about it then? Do I
deregister CS3 and CS5 and uninstall and reinstall the whole lot?
deregister and uninstall and reinstall CS5 only?
don't deregister and just reinstall the whole lot without uninstalling it first?
don't deregister and just reinstall CS5 only without uninstalling it first?
And if I have to uninstall, do I have to run one or all of the cleanup utilities of Adobe?
I have also not contacted Adobe help because I have an American copy of Photoshop and live in Europe. That disqualifies me from Adobe support.
Here is my system:
iMac 5 with 2.16GHz Intel Core 2 Duo
Mac OS X 10.6.6
Adobe CS5 12.0.2
Bridge CS5 4.0.4.2
Thanks in advance!
Jay
And for you guys who can read the gibberish, here is some of the crash report:
Process: Adobe Bridge CS5 [698]
Path: /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
Identifier: com.adobe.bridge4
Version: 4.0.4.2 (4.0.4.2)
Code Type: X86 (Native)
Parent Process: launchd [132]
Date/Time: 2011-02-12 23:07:18.163 +0100
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 2508 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID: CFAC5A0D-23FB
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x00000000035ef0a4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeCoolType 0x035ef0a4 0x35ec000 + 12452
1 AdobeCoolType 0x038c0c69 0x35ec000 + 2968681
2 dyld 0x8fe0ed6d ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 235
3 dyld 0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
4 dyld 0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
5 dyld 0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
6 dyld 0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
7 dyld 0x8fe024a9 dyld::initializeMainExecutable() + 134
8 dyld 0x8fe07950 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 4189
9 dyld 0x8fe018b1 dyldbootstrap::start(macho_header const*, int, char const**, long) + 779
10 dyld 0x8fe01057 _dyld_start + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0392e78c ebx: 0x038c0c45 ecx: 0x8fe44840 edx: 0x0000ff01
edi: 0x038c1080 esi: 0x00000000 ebp: 0xbfffd688 esp: 0xbfffd66c
ss: 0x0000001f efl: 0x00010202 eip: 0x035ef0a4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x035ef0a4
Binary Images:
[VERY LONG LIST WITH LOTS MORE GIBBERISH]
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 4 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500, 232,89 GB
Parallel ATA Device: MATSHITADVD-R
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd100000
USB Device: Extreme III USB2.0 Reader/Writer, 0x0781 (SanDisk Corporation), 0xa1a2, 0xfd110000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x5d100000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x5d130000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
FireWire Device: d2 quadra (button), LaCie, Up to 400 Mb/sec
FireWire Device: d2 Quadra (button), LaCie, Up to 400 Mb/sec
Message was edited by: JfromSAHi guys,
Thanks for your time and trouble. Much appreciated.
I haven't been back because my iMac went from bad to worse and in the end I've had a complete system crash. The 2007 iMac G5 I have, is notorius for screen problems. Mine went pop in 2009 after only 18 months of use and was replaced by Apple after a war of words and overwhelming evidence of similar problems for that model on the internet. During that episode the machine was shut down with the power button several times, by me, by the shop and also by the technicians who had to diagnose and repair the computer (I have often wondered why Apple does not have an equivalent of the 'Windows' button, because via that it's easy to shut down a PC blind: Windows button>U>Return . . . the OS shuts down. Not clever of a company who regards themselves as 'Quality' with a self proclaimed capital Q). I suspect my computer picked up some hardware damage with the constant hard shutdowns. I was actually waiting for the next problem, I never really trusted the machine completely. But, as time passed, I got relaxed about it and did not notice the small signs developing like Bridge (and to a lesser extent, Photoshop) actually slowing down more and more the last couple of weeks. Now, in retrospect I can say that, but it was really very subtle. I did, after the screen episode, got into a routine of backing up my system regularly.
After the Bridge problem began, I tried a re-install, a Time Machine restore and eventually started fiddling with Disk Utility, trying to fix the hard drive. To make a long story short, all I get now when I power up the machine is a white screen with a spinning disk under the Apple emblem. I do know that the internal hard drive had issues because that was reported by Disk Utility, I still do not know what the damage is because I still have to take the machine in for repairs.
In the meantime, I am working on another iMac. I have installed all my software from scratch and I'm now trying to restore my old system - my PS actions, ACR actions, all my mails and other documents and my music. The problem I now have is that I had my user account encrypted with File Vault, while backing up with Time Machine. To everyone doing that, please don't - turn File Vault off and then back up. All my carefully backed-up files are now encrypted and can only be accessed with my broken computer! I can NOT restore my system to another computer! With older versions of Mac OS X (and, probably Time Machine), it's possible to use Finder to navigate to the encrypted back-up folder, double-click it and access your data with your master password and restore it by simply dragging and dropping the files on the new computer (but under no circumstances delete or change the back-up files in any way! And applications would, most probably not drag and drop without a problem, but there I stand to be corrected). With OS X 10.6 it is not possible any more to access data via Finder in that way. I know, because I can access my data up to end 2009, the rest is there but not accessible. I have searched everywhere on the internet and as yet, have not found a solution.
The other problem with Apple, I found out, is that in normal operations, it works so well and all is so easy that I don't really read any instructions. There is no need. Everything just happens, it's actually too intuitive. Not once, while setting up File Vault or Time Machine, was I warned that it might be a problem. Now, when I poke around on the internet, there are many posts that warn against that but I did not search for them because I had no clue! I just hope, after the faulty parts on my G5 is replaced, I can get into my back-ups. I shall keep searching and trying to find a solution. If I get one, I shall post here again for those of you with similar problems. I know this is no longer a Bridge or Adobe problem, I just thought I must report back, maybe the knowledge will help someone else.
Cheers,
Jay -
"General Error" when exporting unrendered clip?
I have .mov clips in my project that already have an alpha channel in them (format is Animation millions of colors +).
They're on the timeline in a sequence, with a single transition between them.
I want to export back to Animation Millions of Colors + in order to keep the alpha channel (this is for Flash video conversion).
The composite mode for the clips are set to normal, with straight alpha. I can see that the alpha is intact on the clips in the timline by temporarily placing an image on a layer under them.
I understand that you have to export without rendering in order to preserve the alpha channel.
However, when I try to export to ANY codec without rendering, I get a dialog that says only "General Error." Rendering will allow export, but of course the alpha channel is gone now.
I'm running System 10.4.10 with the QuickTime 7.3 upgrade installed, FCE 3.5.1. Did QT 7.3 break something?
Thanks in advance,
SteveTom,
Thanks for your reply. The problem isn't that I didn't use the right codec (I did, as I said in my original post). The problem is that I am not able to export an undrendered clip using any codec. All I get is the "General Error" message.
Thus no transparency in the exported file.
Also to clarify, I am not keying the source files to create transparency in FCE. The source files already have an alpha channel in them.
I have downgraded to QuickTime 7.2, so 7.3 was not the culprit. I have also run the usual system cleanup utilities like AppleJack, etc.
Thanks,
Steve -
Cannot install Photoshop CS4 on Windows Vista Business
Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks. -
Macbook Pro mid 2012 HDD clicking and low performance
Hello, everybody!
I have a question about the HDD, I think it's failing or it's very close to failing.
From the moment I bought my Macbook Pro 13" mid 2012 model I noticed quite low performance and also very disturbing sound of the HDD clicking, even when I don't touch the laptop. Running Disk Utility check and Apple Diagnostics became my favorite pastime, but it showed no sign of HDD (or other kind of) failure.
The smartcl shows the following:
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0
3 Spin_Up_Time 0x0007 184 184 033 Pre-fail Always - 1
4 Start_Stop_Count 0x0012 099 099 000 Old_age Always - 2157
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0
9 Power_On_Hours 0x0012 093 093 000 Old_age Always - 3208
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 2075
160 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 158913789979
193 Load_Cycle_Count 0x0012 085 085 000 Old_age Always - 151260
194 Temperature_Celsius 0x0002 187 187 000 Old_age Always - 32 (Min/Max 15/42)
195 Hardware_ECC_Recovered 0x000a 100 100 000 Old_age Always - 0
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0
223 Load_Retry_Count 0x000a 100 100 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 096 096 000 Old_age Always - 1221
Also I've noticed that the disk read operation takes more than (I believe) it should. For example, when I turn the laptop on and it was in the hibernation mode, it restores quite quickly and shows the login screen, but it's actually impossible to enter anything there, it just doesn't respond to keyboard or mouse input. By the time the login screen times out I am still unable to enter anything, and it goes back to sleep, and the story repeats.
More to it, most of the apps take ages to start. Preview starts in 5-10 seconds.
I thought it shouldn't be a software problem, since I formatted the drive and installed a fresh copy of OS X just two weeks ago.
So I went to the reseller I bought it from (Compustore here in Germany) and asked to check the laptop. They did, and told me everything was fine with it.
Is it indeed the normal behavior of Macbooks? I don't have anything to compare to, it's my first Mac, but I'm really far from being satisfied with it. Any suggestions on how to fix this?
Thank you in advance for any suggestions,
Elijah.Is it indeed the normal behavior of Macbooks?
No, of course not. It is very abnormal and the reseller's conclusion that everything is fine is obviously incorrect.
I have no explanation for the fact that Apple Diagnostics nor Disk Utility indicates a fault, but if the problem remained unchanged after taking the extreme measure of completely erasing the hard disk and installing OS X as you explained, then the only remaining cause is a hardware fault that has eluded all attempts to detect it.
I formatted the drive and installed a fresh copy of OS X just two weeks ago.
Confim the problems remained immediately after those actions and prior to installing any other software. The most common explanation for the behaviour you describe is the presence of any number of ill-conceived "anti-virus" or "cleanup" utilities.
If you described the problem and your attempts to rectify it accurately, then the reseller did not perform adequate diagnostic testing, or they are being deliberately deceitful, or they are simply incompetent. -
BootCamp drivers crash Windows 7, slow startup, boot order?, backup drive
I have 3 issues that may be related or possibly not related to each other. I use an iMac (currently with Leopard 10.5.8 on a completely clean installation of both Leopard and Windows 7 on a freshly formatted and partitioned drive).
Issues:
1. Before reformatting and installing Leopard and Windows 7, I tried to install Snow Leopard and then Snow Leopard Bootcamp drivers into Windows 7. This crashed Windows 7.
2. Slow startup of Windows 7 - Drivers needed?
3. Firewire backup drive never re-mounts after using WIndows and then going back to OS X.
*Details of issues*:
In the past, before I completely re-installed Leopard 10.5.8 with a new Windows 7, with this same pair of operating systems, I always had a slow startup of Windows 7 on Boot Camp. Sometimes this would take up to 6 minutes to completely open Windows 7. The "Starting Windows" message would appear usually soon, but it would tale a very long time before the Windows logo Flag would appear. The slow startup still continues, even after a complete reinstallation of these on a freshly re-formatted and re-partitioned hard drive (This re-installation was done for reasons shown below).
For a long while I have thought that because I had never installed any BootCamp drivers into Windows 7, then it might start better if I were to install the BootCamp drivers from an installation disk. Thus when I the other day briefly upgraded to Snow Leopard, this time I went ahead while operating under Windows 7 to install into my already existing Windows 7 the set of Boot Camp drivers from the Snow Leopard installation disk. The installation seemed to go well, but it then hung up and never continued when it tried to install the Intel chipset driver. An an hour had passed with no further progress. Thus I force-shutdown the computer, and Windows then never opened until I restarted under safe mode. After that when I would restart Windows 7 "normally", I found also that the Apple wireless keyboard under BootCamp no longer was recognized. The "normal" slow booting of Windows 7 still remained.
Because of I was not sure just what all might have been messed up, and because I am waiting for new versions of several programs that I use to be made as versions compatible with Snow Leopard, I reformatted the complete drive (Both partitions were merged into 1), and then I reinstalled Leopard on a freshly prepared drive, followed by newly installing Windows 7 on a new BootCamp partition. Both systems were fresh installs on a freshly prepared drive and partitions. These were not from clones of the previous installations. This time I did not try to install any drivers from the Leopard disk. The slow booting of Windows 7 continues.
Things I have suspected might cause the slow booting:
1. Boot order of the Windows partition may be set to look for a CD-ROM before booting from the Windows 7 on the BootCamp Partition. To solve this, I have tried to open the BIOS on startup of Windows 7 in order to set the boot order. I am not sure which function key to press, but in trying several, I have gotten a DOS screen that shows Windows 7 as an option, but nothing else. When I select "Advanced", I get a list that includes "Safe Mode", "Boot Logging", and other items, but not anything for boot order.
2. The drivers for BootCamp might not yet be made for Windows 7, and I need to wait until these are so that these can be installed. After such, then maybe the slow startup might be fixed?
3. Possibly my Firewire backup drive interferes (permanently?) with the Windows startup process, because after I use Windows and then go back to OS X, the backup drive (Maxtor OneTouch III firewire drive) will not load on the MacIntosh desktop until I unplug the firewire from both the computer and the Maxtor drive and unplug the power cable to the backup drive, followed by replugging all of this in. (Note: The backup drive is formatted for Macintosh and is never seen as a drive in "My Computer" or in "Network Places" when I operate Windows 7).
Are you able to help/ Thank you.
Sincerely,
WilsonExtra comments;
I also tried the following, which did not fix the startup (*Once up, Windows works well!*):
1. Checked for file and disk errors (ckdsk?? on startup).
2. Purged temporary internet and other temporary files (using internet options and disk cleanup utilities)
3. Cleared out Prefetch files.
4. Emptied trash.
5. Under "msconfig", I found 4 items there as startup items. I disabled Adobe Reader and Quicktime helpers, leaving only thus 2 startup items of the 4 enabled (Bulldog and some Microsoft thing).
6. Defragmented.
No better results.
Sincerely,
Wilson -
Cannot uninstall Acrobat 9.0 PRO
Hi,
I installed Acrobat 9 Pro from the CS4 Suite(Web Premuim) pack on Windows XP.
I had to uninstall them, so i used the CS4 Cleanup Script from Adobe website. I did not use the Windows Add/Remove Prorgrams. Due to some issue, the Windows installer program keeps giving me a message saying 'Gathering Information' and it goes away.
After restart i found that the Adobe Acrobat directories have 1.0 GB worth of Files. The desktop icons for Acrobat Pro are restored.
I tried deleting the directories but they come back after a restart. I tried Windows Installer Cleanup script but Acrobat 9 just strikes back!
I even used Revo Uninstaller and Registry cleanup utilities to clean the registry but did not help much.
Now, I cannot use the software because it says that installation has to be repaired. If i try repairing it, nothing happens. I tried re-installing from the pack but the Acrobat Pro option is disabled !
What should i do? How to remove Acrobat Pro 9 and re-install only a few components from my CS4 suite?
Please help.
Thanks,
Felix2552
(Please do not tell me to call tech support on the phone. It will be too long and I really don't have time.)Did you download, install, and run the Windows Install Cleanup Utility to remove Acrobat? I assume that is NOT what you say in the "Windows Installer Cleanup script?"
Ken Friedman -
Cannot Uninstall Acrobat 9 Pro
Hi,
I installed Acrobat 9 Pro and PhotoShop CS4 from the CS4 Suite pack on Windows Vista Home Premium.
I had to uninstall them, so i used the CS4 Cleanup Script from Adobe website. I did not use the Windows Add/Remove Prorgrams. Due to some issue, the Windows installer program keeps giving me a message saying 'Gathering Information' and it goes away.
After restart i found that the Adobe Acrobat directories have 1.0 GB worth of Files. The desktop icons for Acrobat Pro are restored.
I tried deleting the directories but they come back after a restart. I tried Windows Installer Cleanup script but Acrobat 9 just strikes back!
I even used Revo Uninstaller and Registry cleanup utilities to clean the registry but did not help much.
Now, I cannot use the software because it says that installation has to be repaired. If i try repairing it, nothing happens. I tried re-installing from the pack but the Acrobat Pro option is disabled !
What should i do? how to remove Acrobat Pro 9 and re-install only a few components from my CS4 suite?
Please help.
Thanks,
AnandCall Adobe Technical Support. Installation issues for current products is handled for free.
-
Cannot launched Adobe reader - either version 9.4 or 10
Hi,
I recieved the error message below when launched the adobe reader version 9.4 or version 10 (Reader X).
Windows cannot find 'C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe'. Make sure you typed the name correctly, and then try again.
I have been googgling for few weeks for the solutions but still doesn't worked. I have tried the following:
1) Repaired the installation
2) Installed the latest version
3) Installed to different path
4) Performed registry cleanup using various cleanup utilities and install again
5) Run as administrator
6) Set compatibility mode to Windows XP SP2
I am currently using Windows 7 Professional OS.
This has forced me to use other PDF reader instead of Adobe Reader! Hope anyone here can help to resolve this issue, thanks in advanced!
cheersHow do you launch Adobe Reader - from a shortcut, or by double-clicking on a PDF file?
Does C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe actually exist?
If launching from a shortcut, is the above path and program name in the shortcut* in single quotes ( ' ) or double quotes ( " )?
If from a PDF file, is the above path and program name in the file association** in single quotes ( ' ) or double quotes ( " )?
*) right-click on the shortcut | Properties. The path and program should be in the 'Shortcut' tab.
**) open Windows Explorer, Tools | Folder Options | tab File Types. Locate the PDF entry, select it and click 'Advanced'. On the panel that opens click 'Edit'; you should now see the path and program to open a PDF file. (This method is from an older Windows version and could be slightly different on Windows 7.) -
Error code 23 when trying to upgrade???
Error code 23 when trying to upgrade/ also have lost wi-fi connection. A coindence or related problem?
Hi Dauby51,
You may need to uninstall and reinstall PSE 11, then reapply the updates.
Make sure you don't have any disk cleanup utilities that might be running during and after the install that may be altering any of the files installed or installation paths.
Give this a try and let me know how it goes,
Regards,
Pete -
HT4889 how do I clean out a computer after migration
We are moving the users all around at home. Son got MacBook pro, I am taking his IMac, Daughter is taking my Macbook pro and little one is getting the other Imac.
I have migrated all info from son's Imac to Mhis MacBook pro. Now whatIf you want to give your wife a "clean" computer, the best way to do it is create a new account for her then delete your old account and home folder. This will leave all the applications and system files intact. Of course be sure to backup your files first.
If you just want to keep your account and remove some of the clutter, you can check out the web site below. It lists some easy ways to reclaim disk space. The page is a little dated but most of it is still applicable. You can also use one of the many disk cleanup utilities. I have used CClean (available for free in the Mac App Store) for this purpose.
http://www.thexlab.com/faqs/freeingspace.html -
Problem installing trial version of After Effects CS4
Hi,
I'm trying to install the trial version of After Effects CS4 on Windows Vista Ultimate Service Pack 1 32-bit Operating System, Processor 2.4GHz, RAM 4GB.
At the initializing stage it gets to 90% on the 'Checking System Profile...' dialog box, something flashes and then it freezes.
I've downloaded it a second time in case of corruption.
I've rebooted several times and retried it with no other applications running.
I've run updates on any existing adobe products I have.
Any ideas? I've never had problems installing adobe products before.
Thanks.Not your fault, known issue.
a) Download the Microsoft Installer Cleanup Utility and install it
b) Download the CS4 Cleanup Utility from Adobe's support pages
c) Run the CS4 Cleanup, electing to remove all debris from your failed install
d) Manually uninstall all instances of Adobe AIR products (Acrobat.com, Adobe Media Palyer) using Add or Remove Programs
e) Launch the Microsoft Installer Cleanup and look for instances of Adobe Installer 2.0. Have them removed. Optionally, have it remove other Adobe stuff that may have been left over from CS4.
f) Try to install CS4
Note: The cleanup utilities will not remove anything physically, only clean out the installer, so they pose no danger to your system. You will only lose the ability to uninstall those programs from Add or Remove Programs.
Mylenium -
I migrated all of the data from my school owned ibook (g4, 1.2 Ghz) to an ibook that I purchased and I currently have two application folders. One is located under the "Macintosh HD" tab on my sidebar, and the second is located under my "user" tab. The App folder under the user tab contains the "generic" applications from Apple (for the most part) - address book, safari, automator, utilities ect. Applications that I have added to my computer are listed under the Macintosh HD tab (whenever I download a program it seeks out and finds the Application folder under Macintosh HD.
There is a subfolder for "user" which contains a Library folder.
There is a subfolder listed under "Mac HD" which is labeled Library as well as one labeled System. Under that System folder is another folder labeled Library.
My question is:
Should I consolidate those Application folders and library folders? Are they taking up additional space? Would there be duplicate data in those library folders?
Thanks in advance for the help.
ibook g4 Mac OS X (10.4.7)The applications in /Applications are the applications that are available to ALL users. The applications folder in your Home folder are applications that are available only to YOU.
The Application folder in your (~)Home folder is not necessary. You can move any apps that are not duplicated in /Applications to that /Applications folder and do away with the ~/Applications folder. Just be sure you don't overwrite any newer apps with older ones.
Also best to backup that ~/Applications folder before you start.
EDIT: Don't touch the ~/Library folder. Or any other Library folder.
-mj
[email protected]
Message was edited by: macjack
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