Safari closes windows, opens App Store promoting some free game or just crashes. Virus?

My iPad air is barely a month old and I'm having issues with Safari closing, crashing or closing the tab that I am reading and opening the App Store as if I'd selected to download a free game. At first I thought this last issue was that I was touching adverts while navigating, but no, it appears to choose to do it all by itself. Is this a virus issue? I have cleared history, caches and cookies. Is there a way to reformat the iPad? Thanks in advance!

Hello there, Elliephant84.
The following Knowledge Base article offers some great steps for troubleshooting your issue:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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After few months i am using the app store to download free games,now start to making me problems and i must to pay to download free games....why?

after long time now that i am using app store to download free games,now is not leting me. i press download and is taking me in page with my accounts that i must to pay....why? its free games

i try to make it but is saying to me that was decline.....so i thing is trying to take money and is not money there because is internet visa that i am using....i put the money i need everytime.....

Do I need a credit card for the app store to download free games

Hi, Do I need a credit card for the app store to download games

Hello yongxiahuang,
It sounds like you would like to download free apps without a credit card on your apple ID. You should be able to update your billing information payment method to None with this article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918?viewlocale=de_de&locale=en_CA
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
Step 6 in particular.
Thank you for using Apple Support Communities.
Cheers,
Sterling

OS X Mavericks, problems with all apps, can not open App Store, messages, contacts, face time etc... only safari, iTunes, mail can be opened....

Can not open App Store, messages, contacts, face time, contacts, photo booth etc... only safari, iTunes, mail can be opened.... help me.

Lanny here are the startup key sequences on wired keyboards to know for future reference:
SHIFT - safe boot.
command-S single user mode to run fsck
command-R to run a recovery boot.
command-option-P-R to reset the PRAM on Macs younger than 4 years, or whose PRAM battery is younger.
command-option-O-F to boot into open firmware.
D key to boot hardware test on an Intel Mac - for pre-July 20, 2011 Macs, this means having the original installer discs.
Option key - Startup Manager.
Option = Alt key on Windows keyboards.
Command key may be Windows key on Windows keyboards, or cloverleaf or Apple logo key on Apple keyboards.
Other startup sequences are here:
http://support.apple.com/kb/ht1533

I can not open app store or safari on my ipad 2 :-(

i can not open app store or safari on my ipad , open for a second and then goes off ! , i reboot my ipad even reset it and still have a problem ! :-(

Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

Hello! My App store and some other preinstalled apps wont open. Please help!

I've recently started to use my Macbook Pro, and some apps won't open. I've tried to update the software many times, but it still won't open. I really wan't to buy Lion from App store, but (once again) it won't open.
I've also tried to use the Application Disc that comes with every Mac, put that doesn't work either, and when im trying the Software Update option it says no updates are availible.
When I last used my Macbook Pro, I started to delete some programs that took space on my harddrive, and some of these programs were App Store, iPhoto and iMovie etc. When I use the Application Disc, only iMovie and iPhoto(etc. other programs) are updated.
This shows up when I try to open App Store.
Thanks in advance for helping
Cheers, Carl

And when I try to reopen, the same thing happens over and over again...

Some images won't load in Safari, iTunes, iBooks and App Store

Since my upgrade to Mavericks, some images on Safari, iTunes, iBooks and App Store wont load some times. I can't figure out the source of problem, but I've tested all four apps and the same problem exists across all of them; I've also tested Chrome, Firefox and Opera to see if they are suffering from the same problem, and surprisingly enough I've found that they are not; They load images perfectly well, and I've never encountered one to not load images. I'm totally confused and frustrated, what is preventing Apple products to load images? Here are some screenshots:

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.

I cannot open app store and safari

I need help with my imac, i cannot open app store or safari, there is no software update option when i click on the apple. I recently upgraded to Yosemite. I also did clean my imac. What shall i do? thanx.

Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
     Under "Select Protocol", uncheck any box if selected.
     Click "OK" then "Apply”.

I can not open app store i have snow leopard but for some reason when i open app store it crashes

when i go into about this mac it shows app store there when i click it shows on task bar bouncing but instead of opening i get a small window saying app store quit unexpectedly the report is sent ot mac according to instructions but nothing has changed i still cann open it to get apps can anyone help

First I'd recommend following the instructions in this Update Process link. Next download (or redownload if you have already) the 10.6.8 Combo Update. You can find it at:
http://support.apple.com/kb/DL1399
Next re-try the App Store after you have successfuly installed 10.6.8

How do you close your open app windows?

How do you close your open app windows?

Force the app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.

My ipad 2 is really slow and it wont open app store or safari

my ipad 2 is really slow and it wont open app store or safari but i dont understand why?

Or a reset of the iPad?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I can't open App Store in my OSX Lion

Hi there, hope anyone can help
I can't open App Store in my OSX Lion. The icon somehow changed to some kind of plain paper.
Every time I open it, it comes to the dock, bouncing, but then gone and App Store is not open.
There is no notification window or something like that. I did not change anything, it just changes itself somehow.
Anyone have similar experience?
Hope someone can help me.
Thank you so much

You need to restore OS X using OS X Recovery
Startup your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities to restore OS X.
That will reinstall the App Store for you.
message edited by: cs

Since upgrading my Mac OS 10.9 and Mavericks, I am unable to open App Store and other problems.

My computer has gone haywire since upgrading to Mac OS 10.9 and adding Mavericks. Mail was a big problem with my not being able to read messages, but now there has been a mail upgrade to solve that. However, still cannot open App Store from my Dock and cannot open Software Update from the apple menu. Lots of other screwy things going on and Apple seems of no help to try and resolve these issues. Anyone with similiar problems or issues?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Can not open app store on macbook pro/imac after installing Mavericks

I have just installed Mavericks on both a Macbook Pro and an iMac. I use the same Appleid on both.
But now I can not open App Store
I have tried clicking on the App Store symbol in the dock, starting it from the program folder in a Finder window, and starting it from the Apple menu. The result is the same: Nothing happens except that the menubar that was active before the attempt becomes inactive (dark). There is no App Store Window, and no App Store menubar.
I have one idea why this happens. I removed the "OS X Mavericks" from the list of downloads/purchases in App Store by misstake before I installed Mavericks. If that is the problem how can I solve it?

Ok, now it works again. I got a Notice that I could update some applications and I answered that I wanted to do that. Then, when I tried to start App Store the menubar showed up but no window. I choosed "Windows - Minimize", exited App Stored and started it again. And now it works - on both computers!

Cant open app store

cant open app store and i tune application, allredy created account, when i clicked on sign in nothing happen no account window open

tbw98 wrote:
glad yours worked... I have replaced the phone and the sim card and still have the issue... i'm running out of options on what to do...
I wouldn't expect replacing the SIM to have any affect on this issue.
When you replaced your phone, did you set it up as a new device? or restore from backup?
It is possible (and very likely) an issue with some setting or corrupt data in your backup.
Try restoring as a new device and see if the problem persists.

Safari closes windows, opens App Store promoting some free game or just crashes. Virus?

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