Safari does not launch Quicktime

We have internal media files available on a share. These files are made available via a web interface (php generated pages) which link to our media store... i.e. a href="file:///path/to/file.mov"
The media does play, but within the Safari browser. I need for Safari to launch Quicktime - any ideas?
Thanks in advance!
~kevin

Tom,
Thanks for the reply. There's no issue with the a href to the file... the links are like this:
a href:"file:///Media/path/to/file.mov"
Wherein Media is a symbolic link to /volumes/media.
The files do play fine, but they are being played by the QT plugin inside of Safari, but I wish for them to launch the QT application. I've removed the QT plugins which does force the files to open in QT itself, but disables emebbed QT files from playing (of course).
Wow that's alot of QT's :-P
Thanks again,
Kevin

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    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
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    Report Version:  9
    Interval Since Last Report:          11667 sec
    Crashes Since Last Report:           33
    Per-App Interval Since Last Report:  269 sec
    Per-App Crashes Since Last Report:   31
    Anonymous UUID:                      DA391387-097D-44D3-AFA3-1A4127D7199E
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        MALLOC metadata        00000000000ff000-0000000000100000 [    4K] rw-/rwx SM=ZER 
    --> MALLOC_TINY            0000000000100000-0000000000200000 [ 1024K] rw-/rwx SM=COW 
        mapped file            0000000000200000-0000000001189000 [ 15.5M] r--/r-x SM=ALI  /usr/share/icu/icudt46l.dat
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    objc[252]: garbage collection is OFF
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    0   ???                                     0x001784c4 0 + 1541316
    1   com.apple.AppKit                        0x94d2436b -[NSApplication _modalSession:sendEvent:] + 550
    2   com.apple.AppKit                        0x94d23f35 -[NSApplication _realDoModalLoop:peek:] + 638
    3   com.apple.AppKit                        0x94d1f2d6 -[NSApplication _doModalLoop:peek:] + 69
    4   com.apple.AppKit                        0x94d23c11 -[NSApplication runModalForWindow:] + 258
    5   com.apple.AppKit                        0x94d14298 -[NSAlert runModal] + 277
    6   com.apple.AppKit                        0x94a830ca -[NSPersistentUIManager promptToIgnorePersistentState] + 796
    7   com.apple.AppKit                        0x94a53f5f -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 167
    8   com.apple.AppKit                        0x94a53eaf -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
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    13  com.apple.Foundation                    0x97263599 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
    14  com.apple.Foundation                    0x9726336d _NSAppleEventManagerGenericHandler + 234
    15  com.apple.AE                            0x9c66ff1d aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
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    17  com.apple.AE                            0x9c659938 aeProcessAppleEvent + 253
    18  com.apple.HIToolbox                     0x90bb7f72 AEProcessAppleEvent + 103
    19  com.apple.AppKit                        0x94a50b5b _DPSNextEvent + 1301
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    21  com.apple.Safari.framework              0x95525608 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
    22  com.apple.AppKit                        0x94a4c4cb -[NSApplication run] + 904
    23  com.apple.AppKit                        0x94cdfb54 NSApplicationMain + 1054
    24  com.apple.Safari.framework              0x956e5c25 SafariMain + 219
    25  com.apple.Safari                        0x00021f79 0x21000 + 3961
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    0   libsystem_kernel.dylib                  0x9290990a kevent + 10
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       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
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       0x21000 -    0x21fff  com.apple.Safari (5.1 - 7534.48.3) <A04E95A3-CDFC-3C5D-ACC9-8F24CBC5CACD> /Applications/Safari.app/Contents/MacOS/Safari
       0xf4000 -    0xf4ff7 +com.mikeash.livedict.inputmanagerloader (1.4.0 - 1.4.0) <EF3DFB67-FE7D-B51A-82AD-ABE1A3ED9AE5> /Library/InputManagers/*/LiveDictInputManagerLoader.bundle/Contents/MacOS/LiveD ictInputManagerLoader
    0x132a000 -  0x1340fe7 +com.mikeash.livedict.inputmanager (1.4.0 - 1.4.0) <79F8790A-23A6-2363-124D-8EB4A6FC1313> /Library/InputManagers/*/LiveDictInputManager.bundle/Contents/MacOS/LiveDictInp utManager
    0x1354000 -  0x1355fff +com.ecamm.pluginloader (Ecamm Plugin Loader v1.0.5 - 1.0.5) /Library/InputManagers/*/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
    0x135a000 -  0x138eff7 +com.ecamm.iglasses (v2.1.4 - 2.1.4) <26B0C50E-9C71-D111-6911-83E2DA51BA0A> /Library/InputManagers/*/iGlasses.plugin/Contents/MacOS/iGlasses
    0x13a9000 -  0x13d0ff7  com.apple.CoreMediaPrivate (20.0 - 20.0) <D7539881-9A0B-37CE-BB89-DAACF14ECEB4> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/CoreMediaPrivate
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    0x1667000 -  0x16b1ffb  com.apple.CoreMediaIOServices (151.0 - 3232) <0C456E67-311F-3047-9F8E-FB0EAE567DED> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/CoreMediaIOServ ices
    0x1720000 -  0x17e0fff +net.sourceforge.webcam-osx.common (0.9.2 - 0.9.2) /Library/QuickTime/macam.component/Contents/MacOS/macam
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    0x90081000 - 0x90081fff  com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x90082000 - 0x900fdffb  com.apple.ApplicationServices.ATS (5.0 - ???) <8DF22F1E-7600-3ADA-BFC1-F6FA79914171> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x900fe000 - 0x90b20fef  com.apple.WebCore (7534 - 7534.48.3) <EAEADE43-C614-3CEF-B04D-27258FB7203B> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x90b32000 - 0x90b5dfff  com.apple.GSS (2.1 - 2.0) <129F4AB0-41AC-3713-A7BC-921769B0E12D> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x90ba6000 - 0x90ee5ff3  com.apple.HIToolbox (1.7 - ???) <A9583F07-218D-35CD-B29C-C65E6D008836> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x90ee6000 - 0x90f29ffd  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
    0x90fe1000 - 0x90feffff  libdispatch.dylib (187.5.0 - compatibility 1.0.0) <1883C8E2-D180-3EA0-8BEF-325F2FEDACD1> /usr/lib/system/libdispatch.dylib
    0x90ff0000 - 0x91445fff  FaceCoreLight (1.4.2 - compatibility 1.0.0) <53AC5DCE-D04B-3DC3-808D-AA1CAD4D0924> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x91446000 - 0x91447ffd  libCVMSPluginSupport.dylib (??? - ???) <8057030D-B290-3A8B-9828-3A1BD123B124> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x91448000 - 0x914e3ff3  com.apple.ink.framework (1.3.2 - 110) <9F6F37F9-999E-30C5-93D0-E48D4B5E20CD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x914e4000 - 0x916bafef  com.apple.CoreFoundation (6.7 - 635) <4EE0D62E-5342-3A9F-A740-DA1D5AEBB1B0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x916bb000 - 0x916beffc  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
    0x917bf000 - 0x9188effb  com.apple.ImageIO.framework (3.1.0 - 3.1.0) <A482C10A-C474-39DC-AB3C-EADBCF3A433B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91914000 - 0x91944ff7  libsystem_info.dylib (??? - ???) <C385F5A9-458A-3B49-9CC7-EA81DC5F9141> /usr/lib/system/libsystem_info.dylib
    0x91996000 - 0x919c4ffb  com.apple.DictionaryServices (1.2 - 158) <C614930F-520D-3F77-AD0D-0E16FBCB98CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x919c5000 - 0x91c36ffb  com.apple.CoreImage (7.77 - 1.0.1) <DF1D9EB7-5879-3EA2-8CF5-80004DAC18BC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x91c39000 - 0x91c47fff  com.apple.opengl (1.7.4 - 1.7.4) <C6DE3D3A-CC1F-3F55-B8DD-2637FA40058F> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x91c48000 - 0x91c64ff5  com.apple.GenerationalStorage (1.0 - 124) <0BC29510-6C26-3445-88B7-21502CAFF372> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x91c65000 - 0x91c72fff  libGL.dylib (??? - ???) <C1C549FC-FF7F-3012-9DF5-5255217B4AEA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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    0x91d5a000 - 0x91d6eff7  com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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    0x91e83000 - 0x91e8bfff  com.apple.DiskArbitration (2.4 - 2.4) <E574D5E7-7297-33B5-8B91-1E6346D5F917> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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    0x9210f000 - 0x92113ff3  libsystem_network.dylib (??? - ???) <E1455F3E-549B-3D50-A38B-17B394F3C7F6> /usr/lib/system/libsystem_network.dylib
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    0x99e3a000 - 0x99e67ff7  com.apple.securityinterface (5.0 - 55004) <93C0285A-A266-3F21-82C9-434CBD3FA712> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x99e68000 - 0x99e76fff  libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
    0x99ea0000 - 0x9a51bff9  com.apple.CoreAUC (6.11.03 - 6.11.03) <E8553EC9-6A7E-339E-B346-A5853649D3A0> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x9a51c000 - 0x9a552fff  com.apple.DebugSymbols (2.1 - 85) <0F996A4A-16A7-3C90-8037-0E2958D1FB16> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x9a553000 - 0x9a594ff7  com.apple.CoreMedia (1.0 - 705.35) <8A487271-FBEA-357A-8887-27BAA355314C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x9a599000 - 0x9a59cff7  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
    0x9a59d000 - 0x9a59dff2  com.apple.CoreServices (53 - 53) <C513E133-B0E0-3C35-A7CB-DBC35A7EF571> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9a5ac000 - 0x9a9aeff6  libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x9a9b0000 - 0x9a9f0ff7  libauto.dylib (??? - ???) <36E7FE7F-27DF-3301-80AA-DD61FBF722F4> /usr/lib/libauto.dylib
    0x9a9f7000 - 0x9a9f8ff7  libquarantine.dylib (36.0.0 - compatibility 1.0.0) <70782AEC-8933-3EB4-91CA-E44C0E768C90> /usr/lib/system/libquarantine.dylib
    0x9aa03000 - 0x9aa06ff9  libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <B9344DE6-B84D-352C-95AD-EF73A68B8A10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x9aa07000 - 0x9aa1dffe  libxpc.dylib (77.16.0 - compatibility 1.0.0) <2EAF3E13-19FA-3EF2-88D6-64ACBC3A6ADB> /usr/lib/system/libxpc.dylib
    0x9aa1e000 - 0x9aa6efff  libFontRegistry.dylib (??? - ???) <BC35B8F5-7CCA-3A04-A278-FA3306B2C4F8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x9aa6f000 - 0x9aa76ffd  com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x9aa77000 - 0x9ab6eff3  com.apple.PubSub (1.0.5 - 65.28) <711EF95C-BE58-34A0-AF80-B7EAD17218E7> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x9ab6f000 - 0x9ac06ff3  com.apple.securityfoundation (5.0 - 55005) <F5A98CC2-11C6-34F3-8F72-75B642627630> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9ac07000 - 0x9ad27fec  com.apple.vImage (5.0 - 5.0) <173F6343-07EE-39F7-A159-DD3837E473DE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x9ad28000 - 0x9ad2bffb  com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x9ad2c000 - 0x9adecff3  com.apple.ColorSync (4.7.0 - 4.7.0) <50767823-56BA-373D-BC5A-37B17B659838> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9ae89000 - 0x9ae8dfff  libGIF.dylib (??? - ???) <F6094267-AB0E-38FC-8201-510AA4BDC974> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9ae92000 - 0x9aefaff3  com.apple.ISSupport (1.9.8 - 56) <963339C2-020F-337E-AFB9-176090F818EC> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0x9af4a000 - 0x9af6fff9  libJPEG.dylib (??? - ???) <5872B388-D6CC-3DD4-A2F3-8BB464E83D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x9af70000 - 0x9b004ff7  com.apple.LaunchServices (480.19 - 480.19) <A68C0688-4ED1-35F1-BF44-F5B1917084A0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x9b031000 - 0x9b107a5b  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <A0EDB351-4B9D-3AA2-9D1A-0C22204FCCD3> /usr/lib/libobjc.A.dylib
    0x9b162000 - 0x9b462fff  com.apple.CoreServices.CarbonCore (960.13 - 960.13) <E098AC3A-E795-3C28-BA92-EED51C461A6F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x9b463000 - 0x9b56effb  com.apple.DesktopServices (1.6.0 - 1.6.0) <66E2BD3A-958A-3F46-8DA0-C0F2358013B0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x9b570000 - 0x9b577ff5  libsystem_dnssd.dylib (??? - ???) <B3217FA8-A7D6-3C90-ABFC-2E54AEF33547> /usr/lib/system/libsystem_dnssd.dylib
    0x9b68d000 - 0x9b717ffb  com.apple.SearchKit (1.4.0 - 1.4.0) <C8567435-9CD1-35EE-AE05-304D28858C42> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9b723000 - 0x9b80bfff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <ED3F5E83-8C76-3D46-B2FF-0D5BDF8970C5> /usr/lib/libxml2.2.dylib
    0x9b81e000 - 0x9b81fff0  libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
    0x9b820000 - 0x9b949ff9  com.apple.CFNetwork (520.0.13 - 520.0.13) <B21DE9ED-1D99-39C0-9E24-77D2A48FBFEF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x9b995000 - 0x9ba8dff7  libFontParser.dylib (??? - ???) <C428D41A-8635-3423-A2F0-8BA9819F212B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x9ba8e000 - 0x9ba92ffa  libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
    0x9bcbd000 - 0x9bce5ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <FCAC685A-724F-3FE7-8416-146108DF75FB> /usr/lib/libxslt.1.dylib
    0x9bd04000 - 0x9bd69ff7  libvDSP.dylib (325.3.0 - compatibility 1.0.0) <1C4B66EB-3186-31BE-B93F-878E49334C49> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x9bd6a000 - 0x9bd79fff  SyndicationUI (??? - ???) <F6C2DFA5-66CF-3B98-81BB-D81E5185AE62> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x9bd7a000 - 0x9bd7afff  libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <959E5139-EB23-3529-8881-2BCB5724D1A9> /usr/lib/system/libdnsinfo.dylib
    0x9bd85000 - 0x9bd87ff9  com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x9bdc5000 - 0x9bdd0ffe  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <4A7FCD28-9C09-3120-980A-BDF6EDFAAC62> /usr/lib/libbz2.1.0.dylib
    0x9bf57000 - 0x9bf79ffe  com.apple.framework.familycontrols (3.0 - 300) <AE51B604-D32D-32F7-AEDC-B1C4EB7191C6> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x9c2b1000 - 0x9c536fe3  com.apple.QuickTime (7.7.1 - 2246) <56DF434A-D929-350C-86D5-684089D0EDFB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9c551000 - 0x9c58dffa  libGLImage.dylib (??? - ???) <7A150184-E3F7-3773-917A-A5E24B9241FA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x9c58e000 - 0x9c5f0ffb  com.apple.datadetectorscore (3.0 - 179.3) <18117942-9D6F-3283-B8B0-03C7550CA2EB> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x9c5f1000 - 0x9c655fff  com.apple.framework.IOKit (2.0 - ???) <B5888D02-8C36-3404-A37E-7457D950D629> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9c656000 - 0x9c68cff7  com.apple.AE (527.6 - 527.6) <77999151-94E3-37CD-A49E-7A9F9084F886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 418
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=170.8M resident=122.4M(72%) swapped_out_or_unallocated=48.3M(28%)
    Writable regions: Total=53.4M written=2692K(5%) resident=5448K(10%) swapped_out=0K(0%) unallocated=48.1M(90%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                   476K
    CG image                              4K
    CG raster data                       64K
    CG shared images                   3416K
    CoreGraphics                          8K
    CoreServices                       1496K
    MALLOC                             22.9M
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=243                        4K
    Memory tag=249                      156K
    SQLite page cache                   288K
    Stack                              67.6M
    VM_ALLOCATE                        16.2M
    __CI_BITMAP                          80K
    __DATA                             10.2M
    __DATA/__OBJC                       104K
    __IMAGE                            1256K
    __IMPORT                             24K
    __LINKEDIT                         42.0M
    __OBJC                             2032K
    __PAGEZERO                            4K
    __TEXT                            128.7M
    __UNICODE                           544K
    mapped file                       105.2M
    shared memory                       316K
    shared pmap                        7804K
    ===========                      =======
    TOTAL                             410.6M
    Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.49f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.6)
    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST9250315ASG, 250,06 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
    USB Device: iPhone, apple_vendor_id, 0x1294, 0x24100000 / 3
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

    Thank you a lot Carolyn
    I followed your instructions and now it's run ok.
    Unfortunately Safari does not an automatic check on the plugin...
    Thank you again

  • HT1941 Hi i have recently updated my version of iTunes in order to sync music from my macbook air to my new ipod shuffle. After a successful installation the application does not launch and I am unable to oepn iTunes of access my music! Someone please hel

    Hi,
    I have recently updated my iTunes to the latest version in order to sync music onto my new ipod shuffle. However after a successful installation the application does not launch or open? There are no error messages. The application is just unresponsive.
    I have already checked the compatibility with Safari, my operating system and checked my firewall is not blocking it - all is fine.
    Does anyone have any other resolutions?
    Many thanks

    Hi Carolyn,
    Thank you for your time and response. The trouble is I am unable to launch iTunes? I have restarted my macbook air a number of times to try and initiate the application but the issue persists and the application remains unresponsive. Will not launch?
    Thanks

  • Safari will not launch OS X 10.3.9

    I updated my OS to 10.3.9 thru system update on my mac mini. now safari will not launch. I have tried most of the suggestions in this discussion but it still does not work. Help!

    Welcome to Apple Discussions
    It's helpful to be specific about what suggestions you tried.
    After updating Safari, did you 'repair permissions' using Disk Utility in your Utilities folder?
    If yes, did you try to open the Safari.app from the applications menu rather than the dock?
    Post back

  • Safari does not start after upgrade to 4.0

    Used Autoupgrade to upgrade to Safari 4.0 and now Safari will not launch. Mac is only two months old with very little other software installed. Any ideas how to start troubleshooting? Any FAQs on Safari 4.0 issues?
    Side comment: This is pretty weak of Apple to release software that is so buggy especially for new hardware that has a standard build on it. I guess I'm moving to Firefox...

    Same here, but solved.
    Open up a Console and try starting Safari like I did:
    -------8<-------
    ki-iMac:Applications ki$ ./Safari.app/Contents/MacOS/Safari
    ------->8-------
    Then it would come up with:
    -------8<-------
    2009-06-11 17:40:27.843 Safari[555:10b] GrowlSafari Error: Original (selector updateDiskImageStatus:) not found, Alternate (selector myUpdateDiskImageStatus:) was found
    2009-06-11 17:40:27.845 Safari[555:10b] Loaded GrowlSafari 1.2
    2009-06-11 17:40:27.868 Safari[555:10b] Videobox Safari Plugin loaded
    Segmentation fault
    ------->8-------
    After locating that plugin (does not reside in /Library/Internet Plugins/) with that posting:
    [http://forums.macrumors.com/showthread.php?t=473842]
    And the following commands in the console:
    -------8<-------
    # mkdir ~/Library/Application\ Support/SIMBL/Plugins/disabled
    # mv ~/Library/Application\ Support/SIMBL/Plugins/VideoboxSafariPlugin.bundle ~/Library/Application\ Support/SIMBL/Plugins/disabled/VideoboxSafariPlugin.bundle
    ------->8-------
    Everything works fine again.
    Maybe I should update my Videobox?
    Hope that helps!
    Message was edited by: the.ki

  • Latest version of itunes does not support Quicktime can not play movie from library

    Latest version of Itunes does not support Quicktime.  I can not play movies out of my itunes.  Please fix

    I don't usually download video from the iTunes store. I had a couple of long plane rides coming up and thought I might have time to watch the Stanford IOS7 programming class. On the plane I discovered this issue which has gone unaddressed since 2011 and has been worsened in Mavericks. in 2011 the advice was to open iTunes' get info pane and click run in 32 bit. That worked at least for some people. In Mavericks, iTunes will not launch in 32 bit.
    For the files you can locate in the finder ( mine are at
    /Users/raine001/Music/iTunes/iTunes\ Media/iTunes\ U/Developing\ iOS\ 7\ Apps\ for\ iPhone\ and\ iPad/1.\ Class\ Logistics\,\ Overview\ of\ iOS\,\ MVC\,\ Objective-C.mp4
    ) you can click on the file in the finder and it will launch in QuickTime. For some reason on the plane I could see the first lecture in the iTunes view but, although I could see all the other lectures in the finder, I could not see the first one.
    Ah well, maybe some other year I'll think about getting up to speed on ios7. Heck, maybe by then they will design a decent user experience.

  • Mail does not launch

    Mail does not launch I tried everything I know Please advise I did upgrade to Yosemite  few days ago

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Safari does not open me, that leaves unexpectedly closed. but it is always so. No matter if you reboot the laptop.  I have MBP 13 "8GB ram, 2.4 GHz processor

    hello.
    safari  does not open me, that leaves unexpectedly closed. but it is always so. No matter if you reboot the laptop. help please.
    how do I remove Safari and reinstall it because when I go to delete the application from the finder, goes that you can not perform this action because OS X does not leave.
    There leave something that leaves me open to give the safari:
    Process:         Safari [704]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         7.0.2 (9537.74.9)
    Build Info:      WebBrowser-7537074009000000~3
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [143]
    Responsible:     Safari [704]
    User ID:         501
    Date/Time:       2014-03-24 21:42:17.094 -0500
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Anonymous UUID:  8151A932-FF73-155E-135A-1ECFBF824217
    Sleep/Wake UUID: 8A361AC7-3227-463F-A0D8-A245BB1474E4
    Crashed Thread:  14
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x000000011294a3b5 lookUpImpOrForward + 523
    1   libobjc.A.dylib                         0x000000011294a198 lookUpImpOrNil + 20
    2   libobjc.A.dylib                         0x000000011293f919 class_getMethodImplementation + 40
    3   com.apple.AppKit                        0x0000000113ea589f _NSSubclassOverridesSelector + 38
    4   com.apple.AppKit                        0x0000000113ea578f _NSLogOverriddenIdentifierForObject + 68
    5   com.apple.AppKit                        0x0000000113eca5e4 -[NSView setUserInterfaceItemIdentifier:] + 54

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My safari does not keep my history despite all the settings and adjustment i made to the safari preferences so as to be able to keep my browsing history. the browsing history is wiped out whenever i close safari.

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    If you're having trouble making changes to files that are inside your home folder (represented by a house icon in the sidebar of a Finder window), or if you can't get changes to the settings of an application to stick, then please see below.
    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click anywhere in the following line on this page to select it:
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    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
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    In the Terminal window, type this:
    res
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    resetpassword
    Press return. A Reset Password dialog will open. You’re not going to reset a password.
    In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
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    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
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  • Safari does not store history or sync my iCloud bookmarks

    Hi,
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    Thanks in advance.

    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked
    Allow user to administer this computer
    Then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click anywhere in the following line on this page to select it:
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    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
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    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password dialog will open. You’re not going to reset a password.
    In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
    Select your username from the menu labeled Select the user account if it's not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

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    Thank you for your reply.
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