Safari does not open on my mac mini
I have Mac Mini 6.2 with i7 and 4GB memory. I used Safari but for some reason it crashes now and give the following message
Process: Safari [1458]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1458]
User ID: 501
Date/Time: 2015-02-03 23:54:10.668 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 163AAB25-3A02-5FC9-8083-C5D95C0C2CB8
Sleep/Wake UUID: 62120DE0-B459-43DE-8961-E640875F84F2
Time Awake Since Boot: 26000 seconds
Time Since Wake: 3400 seconds
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010cc95000-000000010cc96000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e82367e read + 10
1 com.apple.Foundation 0x00007fff87a9eecf _NSReadBytesFromFileWithExtendedAttributes + 840
2 com.apple.Foundation 0x00007fff87a9eafe -[NSData(NSData) initWithContentsOfFile:] + 91
3 com.apple.Foundation 0x00007fff87a9e56c +[NSDictionary(NSDictionary) newWithContentsOf:immutable:] + 101
4 com.apple.Foundation 0x00007fff87ac6edb +[NSDictionary(NSDictionary) dictionaryWithContentsOfFile:] + 45
5 com.apple.Safari.framework 0x000000010cce2046 Safari::BookmarkGroup::readBookmarkGroupGutsFromFile(Safari::CF::String const&) + 44
6 com.apple.Safari.framework 0x000000010cce19bc Safari::BookmarkGroup::loadBookmarkGroupGuts() + 44
7 com.apple.Safari.framework 0x000000010cce12f4 Safari::BookmarkGroup::BookmarkGroup(NSString*) + 446
8 com.apple.Safari.framework 0x000000010cce1683 Safari::BookmarkGroup::BookmarkGroup(NSString*) + 9
9 com.apple.Safari.framework 0x000000010ccf16d2 Safari::BookmarksControllerOld::BookmarksControllerOld() + 94
10 com.apple.Safari.framework 0x000000010ccf164b Safari::BookmarksControllerOld::shared() + 49
11 com.apple.Safari.framework 0x000000010ccedf37 -[BookmarksController _initWithBookmarksMenu:] + 283
12 com.apple.Safari.framework 0x000000010cce8cb5 +[BookmarksController sharedController] + 227
13 com.apple.Safari.framework 0x000000010cd12fe5 -[BrowserApplication sendEvent:] + 303
14 com.apple.AppKit 0x00007fff8661cc3f -[NSApplication _realDoModalLoop:peek:] + 770
15 com.apple.AppKit 0x00007fff8661b186 -[NSApplication runModalForWindow:] + 119
16 com.apple.AppKit 0x00007fff8661ad53 -[NSAlert runModal] + 144
17 com.apple.AppKit 0x00007fff8631d65d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
18 com.apple.AppKit 0x00007fff8631d20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
19 com.apple.AppKit 0x00007fff8631d1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
20 com.apple.AppKit 0x00007fff8631ce9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
21 com.apple.AppKit 0x00007fff8631cc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
22 com.apple.AppKit 0x00007fff8631c6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
23 com.apple.Foundation 0x00007fff87aad458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
24 com.apple.Foundation 0x00007fff87aad2c9 _NSAppleEventManagerGenericHandler + 102
25 com.apple.AE 0x00007fff921ce99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
26 com.apple.AE 0x00007fff921ce719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
27 com.apple.AE 0x00007fff921ce623 aeProcessAppleEvent + 295
28 com.apple.HIToolbox 0x00007fff8fa3c37e AEProcessAppleEvent + 56
29 com.apple.AppKit 0x00007fff86318d76 _DPSNextEvent + 2665
30 com.apple.AppKit 0x00007fff86317e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
31 com.apple.Safari.framework 0x000000010cd13ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
32 com.apple.AppKit 0x00007fff8630be23 -[NSApplication run] + 594
33 com.apple.AppKit 0x00007fff862f72d4 NSApplicationMain + 1832
34 libdyld.dylib 0x00007fff846275c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e82322e kevent64 + 10
1 libdispatch.dylib 0x00007fff89020a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.Safari.TouchIconsCache
0 libsystem_kernel.dylib 0x00007fff8e822b9e close + 10
1 com.apple.Foundation 0x00007fff87a9eafe -[NSData(NSData) initWithContentsOfFile:] + 91
2 com.apple.Foundation 0x00007fff87a9e7dc -[NSData(NSData) initWithContentsOfURL:] + 320
3 com.apple.Foundation 0x00007fff87b3e783 +[NSData(NSData) dataWithContentsOfURL:] + 45
4 com.apple.Safari.framework 0x000000010cfff4e7 __30-[SiteMetadataImageCache init]_block_invoke23 + 88
5 com.apple.Safari.framework 0x000000010cfffd80 __51-[SiteMetadataImageCache _dispatchDiskAccessBlock:]_block_invoke + 14
6 libdispatch.dylib 0x00007fff89022323 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff8901dc13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff89021365 _dispatch_queue_drain + 1100
9 libdispatch.dylib 0x00007fff89022ecc _dispatch_queue_invoke + 202
10 libdispatch.dylib 0x00007fff890206b7 _dispatch_root_queue_drain + 463
11 libdispatch.dylib 0x00007fff8902efe4 _dispatch_worker_thread3 + 91
12 libsystem_pthread.dylib 0x00007fff86f956cb _pthread_wqthread + 729
13 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8e822132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010e8c088b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010e8bd9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010da7ea9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff86f952fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff86f95279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff86f934b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8e822946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff86f934a1 start_wqthread + 13
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8e81d52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e81c69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff92596d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff92596c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff86f952fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff86f95279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff86f934b1 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8e81d52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e81c69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d4acb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d4abfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d4ab838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff873ccd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff87af3b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff86f952fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff86f95279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff86f934b1 thread_start + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e8223f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff86f952fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff86f95279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff86f934b1 thread_start + 13
Thread 14:
Thread 15 Crashed:
0 libsystem_pthread.dylib 0x00007fff86f93695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff890c3b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff890bc620 fprintf + 186
3 ??? 0x00000001160be5dc 0 + 4664845788
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff73ef21d8 rcx: 0x00007fff73ef21f0 rdx: 0x00000000000000a0
rdi: 0x00007fff73ef21f0 rsi: 0x00007fff86f93b14 rbp: 0x00000001160bae30 rsp: 0x00000001160badb0
r8: 0x0000000115c63000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff73ef16b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff86f93695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10cc95000 - 0x10cc95fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10cc9d000 - 0x10d5d6ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10da74000 - 0x10df87ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10e0f1000 - 0x10e3a5fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10e67c000 - 0x10e67cfff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10e687000 - 0x10e7c3ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10e8b9000 - 0x10f85eff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x113a61000 - 0x113a61ff5 +cl_kernels (???) <78D072EF-E940-499C-AB92-2A1FAFE581F2> cl_kernels
0x1158cf000 - 0x1159b5fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x115a8c000 - 0x115a8cfef +cl_kernels (???) <71373928-9017-4384-8A0A-D19C5A0DBE90> cl_kernels
0x7fff6d42c000 - 0x7fff6d462837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff82dc7000 - 0x7fff82e1bfff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff82e1c000 - 0x7fff82e25ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff82e8c000 - 0x7fff82e9afff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff82e9b000 - 0x7fff82f43ff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff82f44000 - 0x7fff83076ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff83077000 - 0x7fff8307ffff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff83080000 - 0x7fff83114fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff83115000 - 0x7fff83130fff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff83136000 - 0x7fff83157fff com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <E449B57F-1AC3-3DF1-8A13-4390FB3A05A4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff83158000 - 0x7fff831c7fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff831c8000 - 0x7fff831cbfff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff831cc000 - 0x7fff83209ff3 com.apple.bom (14.0 - 193.6) <3CE5593D-DB28-3BFD-943E-6261006FA292> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff83922000 - 0x7fff83922ff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff8392c000 - 0x7fff83932fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff83997000 - 0x7fff83e83fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff83e84000 - 0x7fff83eb0fff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff83eb1000 - 0x7fff841e4ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff841e5000 - 0x7fff84259fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8425a000 - 0x7fff8434eff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8434f000 - 0x7fff84389ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8438a000 - 0x7fff8438eff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff84390000 - 0x7fff8460afff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff84624000 - 0x7fff84627ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff8471f000 - 0x7fff84743ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff84744000 - 0x7fff8474ffdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff84750000 - 0x7fff8479cfff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff847f3000 - 0x7fff847fbffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff84b24000 - 0x7fff84dd0fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff84dd1000 - 0x7fff84e11ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff84e15000 - 0x7fff84e50fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff84e51000 - 0x7fff851bcfff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff851bd000 - 0x7fff851c8ff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff85218000 - 0x7fff85219fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff8521a000 - 0x7fff8522ffff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff85230000 - 0x7fff854d8ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff854d9000 - 0x7fff85743ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8574e000 - 0x7fff85c77ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff85c78000 - 0x7fff85cf5fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff85d38000 - 0x7fff85e2aff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
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0x7fff8bae7000 - 0x7fff8baf8ff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff8baf9000 - 0x7fff8bafbfff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8bafc000 - 0x7fff8bb09fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff8c4ad000 - 0x7fff8c5effff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff8c5f0000 - 0x7fff8c5f3ff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8c5f4000 - 0x7fff8c5f4ff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff8c676000 - 0x7fff8c676fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8c677000 - 0x7fff8c700fff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8c701000 - 0x7fff8c702ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8c703000 - 0x7fff8c743fff com.apple.CloudDocs (1.0 - 280.1.2) <49E75BC1-6556-36B4-804A-E49BC41241CF> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff8c744000 - 0x7fff8c929ff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff8c92a000 - 0x7fff8c92fff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8c930000 - 0x7fff8c930fff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8c93b000 - 0x7fff8c93cfff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8c955000 - 0x7fff8c955fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8c956000 - 0x7fff8c96bff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8c96c000 - 0x7fff8c9b9fff com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8c9ba000 - 0x7fff8ca06ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff8ca07000 - 0x7fff8ca35ff7 com.apple.CommerceKit (1.2.0 - 376.0.5) <651BD237-2055-3D9D-8B12-8A4474D26AC1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff8cccd000 - 0x7fff8cccdfff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8ccce000 - 0x7fff8ccd5fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8ccd6000 - 0x7fff8ccd8ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff8ccd9000 - 0x7fff8cce4fff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff8ccf2000 - 0x7fff8ccfafff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff8ccfb000 - 0x7fff8cd53ff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff8cd54000 - 0x7fff8cdcafe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff8cdcb000 - 0x7fff8cf29ff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8cf2a000 - 0x7fff8cfbbfff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff8cfbc000 - 0x7fff8d052ffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8d094000 - 0x7fff8d2d4ff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8d2d5000 - 0x7fff8d2daff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8d2db000 - 0x7fff8d2e5ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8d2ee000 - 0x7fff8d30bfff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff8d310000 - 0x7fff8d394ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8d395000 - 0x7fff8d399fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff8d3ea000 - 0x7fff8d405ff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8d43a000 - 0x7fff8d7d0fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d7d1000 - 0x7fff8d822ff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8d823000 - 0x7fff8d827fff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8d828000 - 0x7fff8d94aff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8da80000 - 0x7fff8dbebff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8dbec000 - 0x7fff8dbeffff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8dbfd000 - 0x7fff8dc8bff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8dc8c000 - 0x7fff8e063fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8e064000 - 0x7fff8e06cfff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e06d000 - 0x7fff8e0e1fff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff8e0e2000 - 0x7fff8e34affb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8e379000 - 0x7fff8e381ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff8e382000 - 0x7fff8e39cff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff8e47d000 - 0x7fff8e56ffff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff8e570000 - 0x7fff8e5c3ffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff8e600000 - 0x7fff8e604fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8e605000 - 0x7fff8e61efff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8e61f000 - 0x7fff8e620ff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x7fff8e621000 - 0x7fff8e66ffff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff8e670000 - 0x7fff8e68ffff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff8e690000 - 0x7fff8e692fff libsystem_configuration.dylib (699.1.5) <9FBA1CE4-97D0-347E-A443-93ED94512E92> /usr/lib/system/libsystem_configuration.dylib
0x7fff8e693000 - 0x7fff8e6f1fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff8e74f000 - 0x7fff8e77fff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8e780000 - 0x7fff8e787ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff8e788000 - 0x7fff8e78affb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8e78b000 - 0x7fff8e7d4ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8e80c000 - 0x7fff8e829fff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e837000 - 0x7fff8e864fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8e8ca000 - 0x7fff8e8ccff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff8ea3f000 - 0x7fff8f296ff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8f2aa000 - 0x7fff8f2bcff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff8f2bd000 - 0x7fff8f32bffb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8f32c000 - 0x7fff8f387fff libTIFF.dylib (1231) <ACC9ED11-EED8-3A23-B452-3F40FF7EF435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8f388000 - 0x7fff8f3d9ff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8f3da000 - 0x7fff8f4b0ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8f4b1000 - 0x7fff8f4d9ffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8f5f3000 - 0x7fff8fa00ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8fa01000 - 0x7fff8fd03fff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8fd04000 - 0x7fff8fd34fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff8fd9b000 - 0x7fff8fdd3ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff8fdd4000 - 0x7fff8fdd6fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff8fdd7000 - 0x7fff8fddafff libScreenReader.dylib (390.2) <96ACAA49-21B6-3D10-ADF8-FF6C8F22FD9F> /usr/lib/libScreenReader.dylib
0x7fff8fddb000 - 0x7fff8fe2aff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8fe2b000 - 0x7fff8fe35fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8fe36000 - 0x7fff8fe4fff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8fe50000 - 0x7fff8fe64ff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8fe65000 - 0x7fff8fe68ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8fe69000 - 0x7fff8fea2fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8fed9000 - 0x7fff8ff23fff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8ff24000 - 0x7fff9020bffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/V
There is no need to reinstall anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
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Following this path, I add gelsonhelmoldmacieira1 to the others in Photoshop, Bridge and Adobe:
It seems that something is still wrong. The error message appears again. -
Hi, since installing mountain lion on my macbook, it wont download pdf files from internet sites, the same problem does not exist on my mac mini, i am using firefox on both macs, please help!
Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
hello.
safari does not open me, that leaves unexpectedly closed. but it is always so. No matter if you reboot the laptop. help please.
how do I remove Safari and reinstall it because when I go to delete the application from the finder, goes that you can not perform this action because OS X does not leave.
There leave something that leaves me open to give the safari:
Process: Safari [704]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.2 (9537.74.9)
Build Info: WebBrowser-7537074009000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [143]
Responsible: Safari [704]
User ID: 501
Date/Time: 2014-03-24 21:42:17.094 -0500
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8151A932-FF73-155E-135A-1ECFBF824217
Sleep/Wake UUID: 8A361AC7-3227-463F-A0D8-A245BB1474E4
Crashed Thread: 14
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x000000011294a3b5 lookUpImpOrForward + 523
1 libobjc.A.dylib 0x000000011294a198 lookUpImpOrNil + 20
2 libobjc.A.dylib 0x000000011293f919 class_getMethodImplementation + 40
3 com.apple.AppKit 0x0000000113ea589f _NSSubclassOverridesSelector + 38
4 com.apple.AppKit 0x0000000113ea578f _NSLogOverriddenIdentifierForObject + 68
5 com.apple.AppKit 0x0000000113eca5e4 -[NSView setUserInterfaceItemIdentifier:] + 541. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Just began to notice that Safari does not open PDF files anymore. PDF's do not automatically download either. One solution I checked was to removed anything with PDF from internet plugins in LIBRARY, but I have none. I was directed to install Adobe Reader. I already have Acrobat Pro installed. Shouldn't preview be what is needed to view PDF? Sugestions?
What I ended up doing was to to follow these dirs:
ellecee55
Feb 15, 2013 3:19 PM (in response to phreaky_d)
Hi,
I also installed Adobe Reader because an ebook I downloaded wouldn't open without it.
I then chose Adobe Reader as my default. When I later uninstalled it using the Trash Me app-which usually clears everything out-I couldn't get Preview back as the default.
I went to the "Library/Internet plug-ins" path and trashed the two Adobe Reader plug ins that were there. I used Secure Empty Trash, and then shut down completely and did not check the box to reopen any windows. Then I restarted the Mac.
I not only shut down Safari, I closed all applications and shut down the Mac completely being sure to uncheck the "relaunch with windows open" button. When I turned the Mac back on, I opened Safari and went to an online PDF that I had been trying to open previously to test the app. It opened this PDF using Preview and showed it in Safari.
I then tested using a PDF from my files and it opened in Preview.
Quit Safari.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type of copy / paste: /Library/Internet Plug-Ins
Click Go then move the Adobe PDF Browser plugin from the Internet Plug-Ins folder to the Trash.
Relaunch Safari to test.
This worked for me and Safari now reads PDFs as is always did. -
Safari does not open in home page.
Safari does not open with the "home page" set in preferences. Always opens with the last page viewed prior to quitting.
I have the same problem (10.7.2., Safari 5.1.2 on an iMac). In System>Preferences>General >Restore windows when quitting and re-opening apps. (Uncheck). The box is unchecked. In Safari>Preferences>General I have the following settings:
New windows open with: Same page
New tabs open with: Same page
Homepage: http://www.nytimes.com/
Whenever I open Safari I get a blank page (and I have to click on the Home Page icon). This has never happened in my Power PC with Lion (now sadly in computer heaven) nor my MacBook with Snow Leopard. Closing windows individually or closing Safari itself doesn't matter. Re-opening Safari gets me a blank page. Any advice? -
After mistakenly clicking a link, my safari does not open automatically and unexpected webs open up.
I am using MacBook Air with Yosemite OS. After mistakenly clicking a link, my safari does not open automatically and unexpected webs open up. Could you please give me suggestions on how to fix this problem? Thank you
That's a bit vague, but you may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Updated lion os to 10.7.5. Safari does not open. Any suggestions?
updated lion os to 10.7.5. Safari does not open. Any suggestions?
make sure you're opening Safari from the main Applications folder & use Software Update to make sure everything's up to date.
Please paste the crash report here - they often give an idea of what's wrong. -
Safari does not open instantly. always previous windows there . difficult get rid.
safari does not open instantly. always previous windows there . difficult to get rid
With Safari open press Command + Option + Esc to force quit Safari.
That should close the previous windows.
And open System Preferences > General
Select: Close windows when quitting an application -
What can I do when Safari does not open a website? I get a "too many redirects" message.
Safari can not open a website on my iPad. (www.rci.com) Message received is: "Cannot open. Too many redirects." What should I do?
Use the malware removal tool here > The Safe Mac » Adware Removal Guide
-
Safari Does Not Open QT Movie (.mov)
Using: Safari Version 3.2.1 (5525.27.1)
QT Player 7.6.2
OS X 10.5.6
1. From a web page, I click on a QT movie link named movie.mov.
A web page opens with the QT icon only but no movie plays.
2. Pasting the URL from the web page into QT Player yields no movie.
Movie inspector indicates that there is zero bytes in movie.
3. Control clicking the .mov movie link from the web page, and
Downloading the movie results in a 60 KB file. Which is then
successfully opened in QT Player.
Questions: Can someone explain why Safari will not open the movie?
Also, why will QT Player not open the movie from the URL?
All input is welcomed.
bobHi QuicktimeKirk,
1. Sloppy page code (proven by your question 3).
Yes, Hawaiian_Starman has mentioned that as a possibility.
I've received a response from my instructor; he states:
"It sounds like a setting in your browser. Perhaps you don't have the right plugin for your browser or QuickTime is not set as the default plugin to view .mov files."
However, I have the QT 7.6.2 plugin.
2. QuickTime can open dozens of file formats but pasting a URL to a "page" (text file) isn't one of them.
Perhaps that is what he has done; however, why can I Control-click the link and "Download Linked File"; double click the downloaded movie.mov file which opens in QT Player, and view this 60 KB file of a man speaking "This is my movie." NOTE: It was my error in an earlier post to state that it was only a TEXT message in the movie.mov file.
"Copy" the direct link to the blah.mov file found in the Web page.
Open QuickTime Player, Command-U (Open URL) and paste the link in the dialog window. QuickTime Player will take care of the rest.
I've done this; see 2.) in my original thread. To be certain, I followed your advice above and Control-clicked the link to "Copy Link"; opened QT Player, pressed Command-U and the "Movie URL:" text box already contained the URL. Pressing "OK" opened a QT player but there was only zero KB.
To summarize and clarify my actions, I have done three things in order to open the LINK to the MOVIE.MOV file:
1. Clicked on the link, resulting in a QT icon only on the web page.
2. Control-clicked the link and selected "Copy Link", resulting in a zero KB file in QT Player.
3. Control-clicked the link and selected "Download Linked File", resulting in a 60KB movie.mov.
bob
P.S. I do not understand HTML; but if that would help, here is the SOURCE surrounding the text "*View Quicktime Video*" which is the link I have been clicking on to arrive at the movie.mov file.
Oops, I do not know how to enter HTML in this discussion so you can ONLY view the HTML structure.
Message was edited by: Bob Savryk -
Linking to a MS word file in Safari does not open the file
I access a web site that has hyperlinks to MS Word files. When I click on the link the following happens.
1. I get a new empty window
2. I get the download window showing the file
But the file does not load in Word.
I have to manually click on the file to load it into word.
When I access the same page with Firefox,and click on the hyperlink the Word file loads into Word with no action required by me.
Is this they way Safari works or is there some preference I can set to make it load the file into Word?
Safari does open pdf files fine.1. I get a new empty window
2. I get the download window showing the file
This is normal for a site that has the Word files links set up to open in a new page. (Which is almost necessary in Windows IE, since IE will open the Word doc in the same browser window otherwise, losing all web site navigation.) But Safari doesn't open Word files directly, so you get that blank new window while the file downloads in the background.
But the file does not load in Word.
What do you have in Safari > Preferences, in the General section, for "Open safe files after downloading"? If you have that box checked, files that the Mac OS considers "safe" (JPEGs, PDF files, etc.) will open automatically in the default program for that type of file. The only question is whether Word documents are considered safe. They might not be, since they can carry macro viruses. Checking now...
I tested that, and it seems that Word files are not considered "safe" files and will not open automatically with that setting checked. The alternative: when the downloads window opens, it shows the file you just downloaded. You can double-click on the Word file's icon to open it in Word, without navigating to the downloaded file on your hard drive to open it.
Message was edited by: Rachel R -
Safari does not open at all- how to proceed?
Safari 5.1.5 will not open at all - the dropdown menus are greyed out. My OS is Lion 10.7.3 - (iMac) I cannot download and install an earlier version and Mac won't let me get rid of Safari 5.1.5. Does anyone have any suggestions?
Nola3Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Safari does not open to home page or last page visited
When I open Safari, it does not load to my homepage, or to my last visited page. Instead, it loads to a page, which I visited a number of days ago. Does anybody have any ideas why this may be?
Ok...
Try emptying the Safari cache. Command + Option + E or from the Safari menu bar. (A "Reset" does not empty the cache).
Also, check Safari / Preferences - Extensions. If you have any installed, turn that off, quit then relaunch Safari to test.
And try restarting your Mac.
If nothing helped, quit Safari.
Go to ~/Library/Caches/com.apple.Safari
Move the cache.db file from the com.apple.Safari folder to the Trash.
Relaunch Safari.
~ (Tilde) character represents the Home folder.
For LIon: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library -
Safari does not open pages correctly.
This problem occurs only on one account on my mac. When I try to open a webpage created in iweb the menu bar which contains all links was disappeared from that page. Instead there was a black dot. There is also a google search box on that page. Even that search box doesn't work. I tried to open the page from other user accounts but it opened correctly.
Firstly I thought the problem is with iweb sites. But later I discovered that it comes on other pages as well. A few days back all text on digg.com was looking all mixed up.
Message was edited by: ameyasbWelcome to the Forums!
I don't usually use the AutoFill function, but as I understand it, AutoFill does not automatically populate the form fields when the page loads. You either need to start typing in a field, select Edit menu > AutoFill form (or use the Command-Shift-A keyboard shortcut), or add an AutoFill button to your toolbar (View menu > Customize Toolbar and drag it there) then click it after the page loads.
Hope this helps...
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