Safari Help - Quicktime Question Mark

Hey guys, I need help here. My Safari doesn't seem to be working 100% here. I have the Quicktime logo with a 'question mark' on top of it on some on the website I visit. I wonder what I need to do to fix that. Thank you.

Same thing happened to me. Finally figured it out. Install the latest Flash 9.
Now do this...
1. Go into System Preferences and choose Quicktime.
2. Click on Advanced tab.
3. Uncheck Enable Flash box
4. Then, click on MIME Settings
5. Click on triangle next to Miscellaneous - Miscellaneous File Formats
6. Uncheck all boxes under and including Miscellaneous - Miscellaneous File Formats (you may only need to uncheck the Flash Media box, but I did them all and haven't noticed any other problems)
MBPc2d, PB G4, iMac G4, iPod, iRock Mac OS X (10.4.8)

Similar Messages

Videos will not play in safari either quicktime question mark of nothing

Hi everyone,
Initially I had an issue with Quicktime videos in Safari. - They would not play, all I got was a question mark infront of the video. Looking on these forums, appartently unchecking the misc. settings in MIME in QT preferences helps. Anoyingly I cannot actually uncheck those preferences, the mac won't let me. also, after reinstalling the flash update, and restarting etc, now all I get when I go to apple.com/trailers and try to play a video is the QT playback bar, but nothing else. It just stays there and does nothing. I am on broadband so speed is not an issue. how can I fix my issue? Thanks, Adam.

Hello to everyone! Sorry if I seem to be straying off topic. There are several related threads in this forum, the Safari 3 beta forum and also the Quicktime forum.
I have this problem as well - on my PowerBook G4, but not on my PowerMac G5... Specifically, in Safari on the Apple Special Event August 2007 page where we look for Steve to intro the new iMac, I see no button to push to display the stream. Just after the last word in the paragraph that the Play button should be under, there is a small active area that will bring up the stream on its web page (an invisible button), but when that happens, there is only the audio content. I have not tried the movie trailers, but these problems sound identical. So, this looks like several related symptoms - may be several problems or only one.
Everything works normally in FireFox.
Moving the HD/Library/Internet Plug-ins/QuickTime Plugin.webplugin file to the desktop fixes this problem in Safari, but induces several other problems.
I have MacOSX 10.4.10 up to date, Quicktime 7.2.0, Safari 2.0.4 (419.3). DIVX web player 1.3.1 (p/o 6.6 package), Flash 9.0.47, etc... I have upgraded from many, many versions of Mac-OSX to the present.
I recently installed i-Life '08 on both computers.
I repaired permissions and sucecssfully verified my disk - no impact regarding this problem.
I reinstalled Quicktime - no resolution.
I am a knowledgable user - not expert, but quite knowledgable - I suspect that there is an internet plug-in conflict. Someone elsewhere in the discussion forum (Quicktime area, I think) also ventured that guess.
Here are my internet plug-ins for the problem PowerBook G4:
QuickTime Plugin.webplugin
Quartz Composer.webplugin
JavaPluginCocoa.bundle
Java Applet.plugin
RealPlayer Plugin.plugin
npUpload.xpt
iPhotoPhotocast.plugin
VerifiedDownloadPlugin.plugin
npdivx.xpt
Windows Media Plugin
Disabled Plug-Ins
AdobePDFViewer.plugin
flashplayer.xpt
Flash Player.plugin
QuickTime Plugin.plugin
Java Applet Plugin Enabler
ContentUploaderPlugin.plugin
nsIQTScriptablePlugin.xpt
DivXBrowserPlugin.plugin
NP-PPC-Dir-Shockwave
DRM Plugin.bundle
Don't know why the order is like it is - I displayed my directory, selected all and copied and pasted to get this list - sorting by date or name didn't alter the order of this list (hmmm - something to ponder on a dull day!).
I will post the plug-in list for my desktop that works correctly on Tuesday when I am back at the office.
That is all I know on this issue. Hope someone sees something useful here to help get to the bottom of this.
Brian

Safari Problems, Quicktime Question Mark on Pages

A week ago I downloaded PithHelmet, The basic ad blocker for Safari.
Anyway now the problem in safari I have, is that when ever i want to open a webpage with includes animations,videos or other, It shows me a Weird Quicktime logo with a question mark over it , although PithHelmet is uninstalled .
So here is a preview of one of the webpages this occurs:
http://img530.imageshack.us/img530/908/picture1yy9.png
http://img513.imageshack.us/img513/7084/picture2tz6.png
Im assuming you all know how Youtube looks like, so it doesnt seem like my broswer is just Lagging
Also, when i wanter to upload the pictures in ImageShack, i got the same sign :
http://img502.imageshack.us/img502/6282/picture3ue0.png
Any support would be helpful

Did you also install a Quicktime update recently? One of the recent ones caused this to happen for some people.
Also check if it happens in a different user account. If it doesn't, it's probably something simpler to fix.

The eternal Quicktime Question Mark! Help?

Hi,
I've installed and re-installed quicktime 7.0.3 (the latest for OSX) a few times now and am able to view a single file (ie a movie trailer) once only, and then all subsequent attempts to view media with Quicktime result in the dreaded question mark. The files I am attempting to view are from Apple movie trailers so I can't imagine they're corrupted. (Or are they?)
Can anyone help me please?

Open the HD/Library/QuickTime folder and drag the QuickTime Plugin.webplugin to your desktop (so you can replace it).
Restart your browser for this change to take effect and try movie trailer again.

What to do about QuickTime question marks in Safari 2.0.4?

Hi everyone,
This may sound like a stupid question but it's beginning to bug me:
When I use Safari to browse the internet, I see question marks in lots of areas where there is supposed to be animated clips or images. The question marks are over the QuickTime symbol.
I'm using Safari 2.0.4
I'm using QT 7.1.3 and did not update because 7.1.5 had a bug in it that was interfearing with ffmpegX that I use to convert video and music containers.
- Is there any firmware that could get rid of the anoying Questions marks and let me see what I'm missing on webpages?
- Or do I need to update Safari?
FireFox on the other hand does not give me that problem.
Input is always appreciated.
Rio.

1) what does "com.apple.Safari.plist" do?
2) What is it for?
3) Why was it created?
a .plist file stores all of the user preferences for the associated application as well as information like what app to use for video, audio, viewing PDF files, etc. These files can easily become corrupted over time. Trashing them forces the application to create a fresh file.
4) What IS a Cache file?
5) What is IN a cache file?
6) Why does a computer NEED cache files?
7) What will happen when I find the mentioned cache files and delete them?
Cache files store information. The cache file for your web browser would store previously visited pages, images, downloaded files etc. This allows the application to reload pages (or files) faster since the data is stored locally and does not have to be retrived from a remote server. Again these files can become quite large and are prone to corruption. I have found it prudent to empty Safari's cache (from the Safari menu, select "Empty Cache") every couple of days.
Re-installing apps from the DVD requires a program such as "Pacifist" to extract the program files. It's cumbersome and better if you can avoid it.
NotNed
PS: You should reboot the computer after trashing .plist files. Since the file is already loaded into RAM, the new file will usually not be created until the next time the system loads.

The quicktime question mark!!!

I was wondering if anyone can help me with this problem. I am trying to watch a trailer from apple.com. When the trailer screen opens it's white with a faded quicktime logo with a question mark on it in the middle. I know this has been asked a lot, but nothing posted has worked. I don't have firefox or mozilla so those suggestions didn't work. Someone said to delete the .plist file but I don't even know what that is! I have unchecked the flash media in the setting and that didn't work either. Please help me!!!!

i am experiencing exactly the same problem which has occured since the Quicktime Security update which was put out in the past few days. all flash type video from websites like www.nytimes.com are no longer working. i have tried the MIME solution suggested on Dec 22 but this has not solved the problem.
macbook pro Mac OS X (10.4.5)

SWF files get the faded Quicktime Question Mark !!

I began to see that any swf art won webpages was not playing in Safari - It just shows a faded Quicktime Q with a question mark over it.
I suspected that these were a newer flash version 9 swf so I downloaded the Adobe Flash 9 player. But this did nort solve the issue, and any flash image - even earlier version just evoke the faded Q?. I suspected it was Safari, but
Microsoft's Internet Explorer does not play any flash swf either but Firefox does!! Is this a Quicktime plugin issue or an internet plug-in issue?
any suggestions or support here?
Regards from a long term Mac evangelist.

Open the HD/Library/QuickTime folder and drag the QuickTime Plugin.webplugin to your desktop (so you can replace it).
Restart your browser for this change to take effect and try movie trailer again.

(SSL?) Certificates, Safari, and blue question marks

Recently I ran into some trouble with Mail and messed around with my certificates and Keychain a fair bit. Nonetheless, everything seems to be fine, except Safari. A problem I would run into intermittently before now dominates my online experience.
I encounter images being replaced with blue question marks very frequently. Additionally, on webpages with logins and forms (e.g. eBay, Paypal), the formatting of the page is nearly nonexistent. Fonts, pictures, all missing--everything is just mashed together. I can still login, though. Before loading any webpage on which this happens, Safari notifies me that the page might not be secure. I click continue, and voila, blue question marks.
If I then Ctrl-click on one of the question marks and choose "Open image in new tab", I get a certificate error, usually with what appears to be an image server. The message usually goes something along the lines of, "Safari can't identify the identity of the website "images-na.ssl-images-amazon.com". The certificate for this website is invalid. You might be connecting to a website that is pretending to be "images-na.ssl-images-amazon.com" which could put your confidential information at risk. Would you like to connect to the website anyway?"
If I then click "Show Certificate", I see that "This certificate has an invalid issuer" If I check the box "Always trust these certificates" and reload the page, the image shows up. If I then go back to the original page and reload it, all images appear. This also solves my problem with forms and page formatting.
However, this is obviously a pain. And a bit disconcerting, to boot. I've tried clearing the cache, resetting Safari, reinstalling Keychain and Safari via Pacifist, to no avail.
Any thoughts on navigating this issue? It seems to occur primarily (if not entirely) with SSL certificates. . .
Hopeful,
a.

Hi, aresnick, is that as in old lace? on the very long state named road?
I looked in Safari help for "SSL certificates" in 10.3.9 and in 10.4.7 this term "Certificate". Irregardless both give the same message:
Accessing websites that require a personal certificate
If you need to access a website that requires a personal certificate, you will be provided with a certificate and instructions for installing it in your keychain.
Once your certificate is installed in your keychain, you should be able to gain authenticated access to the website automatically.
If you are unable to access the website, contact the website administrator.
continue Safari Help: Deleting data saved from web forms
If you select the option to automatically complete web forms using information from other webpages, Safari saves information you enter. You can delete this information, if you choose.
Choose Preferences from the Safari menu and click AutoFill. Click Edit next to the "Other forms" checkbox. Select the item you want to delete and click Remove. If you want to delete all the items, click Remove All.
If you don't want to use data from other web forms, deselect the "Other forms" checkbox in the AutoFill pane of Safari preferences.
The Blue question mark and images do not appear appear, safari help:
Images don't appear
If webpage images don't appear, the option to display images may be turned off or there may be a problem with your network.
Choose Preferences from the Safari menu and click Appearance. Click to select "Display images when the page opens."
If the option is already selected, trying reloading the page. Choose Reload Page from the View menu.
Therefore if i were you I would follow the instructions listed from Safari Help. I would also Reset Safari, which clears the history, empties the cache, clears the Downloads window, and removes all cookies. It also removes any saved user names and passwords or other AutoFill data and clears Google search entries. (see reset Safari in Help for more info)
Then run perm. repair & a restart of the computer.
You might want to look into updating to 10.4.7 following same steps as underlined in a. brodies in link posted to you earlier, in this thread.
Good Luck.
Hth. Please post back to let us know, how you did .
Eme
edited by: Eme x2

PLEASE HELP- flashing question mark in folder

Hi everyone,
last night I was just on my macbook as usual and suddenly it froze, so I turned it off. When i went to turn it back on, all that appeared was a flashing question mark in a folder.
I have tried all the suggestions on this page http://docs.info.apple.com/article.html?artnum=58042 , but none of them worked because it didn't even recognise/find the harddrive in the disk utility section. I don't have apple care ($419 is a lot of money for a student!) but I only bought the macbook about 6 months ago, so it is still within warranty. What should I do now?
Any help is much much appreciated!
Melissa

Melissa,
I just had the same exact problem last night too. I called the apple technical service number and nothing they did helped because the hard drive wasn't found. I even got a fire wire cable and tried to hook my MacBook up to another Mac and tried the target disk mode hoping I could pull off data that I needed, but the other mac couldn't find the disk either. I'm kind of worried about losing some of my data. If you could let me know if you find any solution that would be awesome! I plan on going to the apple store this weekend to get it looked at.
-Michelle

IN DESPERATE NEED FOR HELP flashing question mark appears MacBook

Hello everyone, I got this White MacBook Mac OS X 10.4.11 yesturday I was updating limewire and iTunes, I was downloading some songs from Limewire when all of a sudden my macbook frozed. I was not able to do a thing. Not even minimizing nor quiting the app nor even opening another aplication, so I decided to shut it down by holding the power button until it shut down (about 8 secs). So I restart my macbook and I got this grey=blank screen whit a flashing question mark on it. I've tried EVERYTHING on this link http://support.apple.com/kb/TS1440?viewlocale=en_US even these one http://support.apple.com/kb/HT1533 and all I was able to accomplish, was to hold the mouse (/trackpad) button to eject a Cd, and while pressing Shift during startup (in order to start in Safe Boot mode) all I get is this lock image and this space to type a password. I've tried typing every password I know and I can't fix my macbook. Can anyone please help me out on this one?

It means certain system files needed for startup are corrupted. You will have to reinstall OS X. If your hard drive is unaffected you can try the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Help - White Question Mark

I installed Flash software today, and it is causing my Quicktime Pro software to give me a whirte question mark over the QT logo. Does anyone have any suggestions for how I can repair this?
Thanks,
-AstraPoint

I had the same problem and spent two days till I finally got my problem fixed. I unchecked the ENABLE FLASH VIDEO under the advanced Quicktime menu in system preferences . This did not solve my problem. If that did not solve your problem go to the advanced tab (same place) and clicked MIME settings RESTORE DEFAULTS.
That did the trick for me.

Help blue question mark

On my Iphone 5c when I go to my messages, whether they're imessage or texts if someone sends me a picture it comes up as a white box with a question mark in it. Does anyone know how to fix this or why this is happening?
thanks

Hi bloodroyal,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I will be happy to help you with your problems but I will need more information then what you provided. Where are you getting this red exclamation mark and the blue question mark? Is this in your Device Manager and if it is what device is causing the problem? Is there an error message at all? Is so what is the exact error message. What is your operating system? What is the product number for your notebook?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Safari icon with Question Mark

My 3 year old did something really goofy & now my Safari icon has a large question super-imposed on it. I believe this to be the reason that it won't open. I tried to locate Safari again via Finder & the Applications folder but where the icon should be is an open box made of dashed lines. I can survive on Firefox for now, but I really need some of the bookmarks back. Your assistance is greatly appreciated

Then you're going to have to reinstall Safari. To do that:
1. Repair Permissions.
2. Insert your Mac OS X install disc, navigate to the Optional Installs folder and open the Optional Installs.mpkg file.
3. Check the box to install Safari and run the installer.
4. Download and re-apply the 10.5.5 Combo Update; this will get you back to Safari 3.1.2.
5. Repair Permissions again.
Unfortunately, whatever bookmarks you had in Safari are gone, since there is no folder for it. If you're running Safari in the Admin account, you should setup your own User Account instead; this will avoid this problem happening in the future. The Admin account should only be used for administrative tasks on the Mac, not for general use. There's too much potential for things to get deleted without your knowledge or authorization, as this example proves.
Mulder

Safari has blue questions marks ON TOP of loaded images

How do I get this to go away?

I'm the webmaster
I am trying to teach myself how to design a blog! In my experience in regular web design you can do things this way - though not common. In one case I had an image referenced through css but without a spacer it was not recognized in the html. I needed it to be a link so added a spacer.gif and it worked. With Wordpress it's different - or different to me. I can't seem to add a div line in the php code with the image and have it show up -or else I would of done it that way to begin with!

Question mark on Quicktime logo

Just updated my Quicktime and everytime I try to go to something that requires Quicktime I get a logo with a broken corner or the Quicktime logo with a Question mark in the middle.
I have done everything I was supposed to, and it says it downloaded successfully, the logo is there but when I try to open anything I get the question mark.
Help-driving me crazy

Just updated my Quicktime and everytime I try to go
to something that requires Quicktime I get a logo
with a broken corner or the Quicktime logo with a
Question mark in the middle.
I have done everything I was supposed to, and it says
it downloaded successfully, the logo is there but
when I try to open anything I get the question mark.
Help-driving me crazy
I have had this problem too, and recently found a solution that worked for me over on this forum: http://sillydog.org/forum/index.php
(found by scouring google results for "quicktime question mark windows xp")
(also, I had already changed QT's MIME settings so that it wasn't handling Flash swf movies -- it didn't help)
the solution goes as follows:
copy this file >C:\WINDOWS\SYSTEM32\Macromed\Flash\NPSWF32.dll
to C:\Program Files\Mozilla Firefox\plugins
That did it for me.
Hope that helps.
This worked for me.
Now I can watch trailers on the Apple site again.
the flash plugin you'll be moving is version 8.0 r22, which replaced my newly installed version 9.0 r16. I have no idea why this worked... Anyone have any input on that?

Safari Help - Quicktime Question Mark

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