Safari keeps printing that I cannot use it to get and upgrade for OX 10.9.3
Safari keeps printing that I cannot use it to get and upgrade OX 10.9.3?
Yet nothing but Safari shows up on the upper left hand "Safari" word just next to an Apple logo.
I have no way to do anything else as nothing else has or will come up on my screen.
Just getting here involved a great deal of flickering of any images on each screen.
What can I do next?
Or what can you do to help my iMac upgrade to OX Mavericks or better?
First, save and close any active documents, then all active applications you have started. If Safari will not close, find "Force Quit" under your Apple menu and close Safari that way.
Now restart the computer.See if Safari is behaving.
I just joined this community because Aplle screen demanded I show some group.
Have no idea what that means either! These forums have been wacky since a major format change (I can;t call it and upgrade) about three weeks ago. You posted just fine--we can work with that.
Another thought. Navigate this path: Macintosh HD > Applications. Find Safari and highlight it (single-click). Now press teh SPACE bar. What does it show for your version of Safari? If is says version 7.1, that is another issue we need to address.
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Safari keeps crashing/re-loading when using hotmail to compose messages
I finally convinced my husband... after years of begging to buy me a new Mac and switch from using a PC. Now that I have transferred all our data over to our new iMac (which was purchased on 4/2/10--so it is a very new) and we are ready to make our iMac our main computer, Safari keeps crashing when we are using hotmail to compose messages. Suddenly, while in the middle of composing a hotmail email message Safari will "flash" and re-load and my entire message is gone. SUPER SUPER SUPER frustrating when I have spent quite some time writing and crafting messages to my Board Members. I have included the error message below. I also have switched Safari to open in 32-bit mode.
Can someone help me? I am about to go back to using our Dell computer. But I am such an Apple loyalist it breaks me heart. Everything I own is Apple.
Here is the error message:
Process: Safari [3745]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0.5 (6531.22.7)
Build Info: WebBrowser-65312207~1
Code Type: X86-64 (Native)
Parent Process: launchd [3627]
Date/Time: 2010-05-25 14:32:39.578 -0700
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 114253 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 81062 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 08C909D6-442C-4E23-8B85-811DDFE40CED
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000007c800008f
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff88b5711c objc_msgSend + 40
1 com.apple.CoreFoundation 0x00007fff8513cf3c __CFBasicHashStandardCallback + 284
2 com.apple.CoreFoundation 0x00007fff8513d977 __CFBasicHashDrain + 567
3 com.apple.CoreFoundation 0x00007fff851266b3 _CFRelease + 179
4 com.apple.ImageIO.framework 0x00007fff8058e5cf _CGImagePlusFinalize + 173
5 com.apple.CoreFoundation 0x00007fff851266b3 _CFRelease + 179
6 com.apple.CoreFoundation 0x00007fff85148bd3 __CFArrayReleaseValues + 435
7 com.apple.CoreFoundation 0x00007fff851266b3 _CFRelease + 179
8 com.apple.ImageIO.framework 0x00007fff8058e37b _CGImageSourceFinalize + 112
9 com.apple.CoreFoundation 0x00007fff851266b3 _CFRelease + 179
10 com.apple.WebCore 0x00007fff86f0dabf WebCore::ImageSource::clear(bool, unsigned long, WebCore::SharedBuffer*, bool) + 47
11 com.apple.WebCore 0x00007fff86f0db68 WebCore::BitmapImage::~BitmapImage() + 104
12 com.apple.WebCore 0x00007fff86ef79e4 WebCore::CachedImage::destroyDecodedData() + 276
13 com.apple.WebCore 0x00007fff86dc13a7 WebCore::ThreadTimers::fireTimers(double, ***::Vector<WebCore::TimerBase*, 0ul> const&) + 135
14 com.apple.WebCore 0x00007fff86dc0dd5 WebCore::ThreadTimers::sharedTimerFiredInternal() + 117
15 com.apple.WebCore 0x00007fff8748f9f5 WebCore::timerFired(__CFRunLoopTimer*, void*) + 53
16 com.apple.CoreFoundation 0x00007fff85168708 __CFRunLoopRun + 6488
17 com.apple.CoreFoundation 0x00007fff851668df CFRunLoopRunSpecific + 575
18 com.apple.HIToolbox 0x00007fff81b94ada RunCurrentEventLoopInMode + 333
19 com.apple.HIToolbox 0x00007fff81b948df ReceiveNextEventCommon + 310
20 com.apple.HIToolbox 0x00007fff81b94798 BlockUntilNextEventMatchingListInMode + 59
21 com.apple.AppKit 0x00007fff807dda2a _DPSNextEvent + 708
22 com.apple.AppKit 0x00007fff807dd379 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
23 com.apple.Safari 0x000000010000b6cc 0x100000000 + 46796
24 com.apple.AppKit 0x00007fff807a305b -[NSApplication run] + 395
25 com.apple.AppKit 0x00007fff8079bd7c NSApplicationMain + 364
26 com.apple.Safari 0x00000001000016f4 0x100000000 + 5876
Thread 1: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x00007fff84e0e316 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff84e0e1a5 nanosleep + 148
2 libSystem.B.dylib 0x00007fff84e5b0a4 sleep + 61
3 com.apple.JavaScriptCore 0x00007fff8586d370 ***::TCMalloc_PageHeap::scavengerThread() + 96
4 com.apple.JavaScriptCore 0x00007fff8586d559 ***::TCMalloc_PageHeap::runScavengerThread(void*) + 9
5 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
6 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff84dec4ea kevent + 10
1 libSystem.B.dylib 0x00007fff84dee3bd dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff84dee094 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff84dedbbe dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff84ded4e8 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff84ded385 start_wqthread + 13
Thread 3: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff84e0e316 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff84e12131 pthread_condwait + 1286
2 com.apple.WebCore 0x00007fff86cf3aa9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff86cef80a WebCore::IconDatabase::iconDatabaseSyncThread() + 170
4 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 4: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff84dd375a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff84dd3dcd mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff85167452 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff851668df CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002503f 0x100000000 + 151615
5 com.apple.Safari 0x0000000100024fcf 0x100000000 + 151503
6 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff84dd375a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff84dd3dcd mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff85167452 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff851668df CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff884994e3 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff88419ead _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff84e17286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff85188ef2 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 7: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff84e0e316 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff84e12131 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff857693c0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x0000000100120f93 0x100000000 + 1183635
4 com.apple.Safari 0x0000000100043de3 0x100000000 + 277987
5 com.apple.Safari 0x0000000100043c7f 0x100000000 + 277631
6 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff84dd375a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff84dd3dcd mach_msg + 59
2 com.apple.QuartzCore 0x00007fff886dd93e CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff886dd87e thread_fun + 34
4 libSystem.B.dylib 0x00007fff84e0c8b6 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff84e0c769 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff84ded30a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff84ded71c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff84ded385 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100810000 rbx: 0x0000000000000000 rcx: 0x00000007c800007f rdx: 0x0000000000000000
rdi: 0x00007fff7008c50d rsi: 0x00007fff80ecf030 rbp: 0x00007fff5fbfe4d0 rsp: 0x00007fff5fbfe4c8
r8: 0x00007fff7008c50d r9: 0x0000000118ad2130 r10: 0x00000001144fb7c0 r11: 0x00000007c800007f
r12: 0x0000000118af18d0 r13: 0x0000000118af2fb0 r14: 0x00007fff709b7f20 r15: 0x000000010062eba0
rip: 0x00007fff88b5711c rfl: 0x0000000000010202 cr2: 0x00000007c800008f
Binary Images:
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0x7fff88409000 - 0x7fff8868afe7 com.apple.Foundation 6.6.2 (751.21) <49BEB8B8-BC1F-B4E4-3D90-A141AC764A8D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8868b000 - 0x7fff88a23fe7 com.apple.QuartzCore 1.6.1 (227.18) <ADB9E286-C5AB-3505-35D2-849E1F560A2A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88a4a000 - 0x7fff88a4bff7 com.apple.TrustEvaluationAgent 1.1 (1) <040B71B1-F8BD-1605-057E-E80DBDE1FE59> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff88b52000 - 0x7fff88c08fff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <4B6351E5-A293-D814-36E1-E75E35C25D86> /usr/lib/libobjc.A.dylib
0x7fff88c09000 - 0x7fff88c2afff libresolv.9.dylib 40.0.0 (compatibility 1.0.0) <1AE68BBB-6536-125C-DE2A-13CA916D0EC4> /usr/lib/libresolv.9.dylib
0x7fff88c2b000 - 0x7fff88c66fff com.apple.AE 496.4 (496.4) <CBEDB6A1-FD85-F842-4EB8-CC289FAE0F24> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88c67000 - 0x7fff88c7bfff libGL.dylib ??? (???) <A85982AB-6395-DE2B-2023-F735093E663D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff88c7c000 - 0x7fff88dbafff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff88dc9000 - 0x7fff88de9ff7 com.apple.DirectoryService.Framework 3.6 (621.3) <EDCAF7ED-36E1-121F-D294-5CEBC1C34C5A> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff88dea000 - 0x7fff88df9fff com.apple.NetFS 3.2.1 (3.2.1) <3C6C2D5E-C1E2-9FF9-97A2-4141A5660EBB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <CB9A4929-61AF-DE71-5635-133E9EC95783> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.8
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: MX340 series, 0x04a9 (Canon Inc.), 0x1741, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
thanks so muchHI and Welcome to Apple Discussions...
Now that I have transferred all our data over to our new iMac (which was purchased on 4/2/10--so it is a very new) and we are ready to make our iMac our main computer, Safari keeps crashing when we are using hotmail to compose messages.
It's quite possible you copied over files including fonts that aren't Mac compatible.
First, if you use Word, go here for help to resolve font problems: How to troubleshoot font problems in Office for Mac programs
You should also check here for help with fonts. Font problems and management in OS X
Next, Hotmail is written by Microsoft so there are many users here who have posted with problems accessing Hotmail on Safari. You might have better
luck using the Firefox browser available for download here. Mozilla Firefox
And delete the Hotmail cookies. From the Safari Menu Bar click Safari/Preferences then select the Security tab. Click: Show Cookies. Delete all Microsoft/Hotmail related cookies, click Done. Now click "Autofill" from that menu, click the Edit button next to "Other forms". Delete .hotmail.com and microsoft.com if it's available.
Relaunch Safari.
Also, if you have not repaired disk permissions as yet since you've had your iMac, it can take as long as ten minutes. There's a progress bar that you can watch.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility.
Restart your Mac.
Carolyn
Message was edited by: Carolyn Samit -
I am trying to update my iTunes but it keeps saying that it cannot find the correct path...Any suggestions?
Hey b.elyse
Check out the following article that will assist with removing iTunes. Make sure to follow the order to ensure that it removed properly.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I purchased a frist gen. iPad from a friend. I find that it's using 5.1.1. and says that it's "updated" when I check. Problem came when I tried to download my Netflix onto the ipad. I keep getting the prompt that I must upgrade to iOS 6. The netflix is 5.1 so I don't understand the problem. My son also purchased a first gen. iPad and was able to download his netlifx account with no problem. He got an option to "download a previous version". I don't get that option and we have the same iPads - both running 5.1.1
I read that there is a way around this problem but can't seem to locate a solution. I've tried numerous times and always get the same prompt - that I must upgrade to iOS6. Can anyone help me with this. Using my Netflix was one of the main reasons I purcased the iPad.And they do offer a compatible version. As I am running running Netflix on my first generation iPad just fine.
You'll need to first "purchase" the non compatible version either on a newer device that can run it or on a computer running iTunes using the Apple ID that is on the first Gen iPad.
After that is done, you should be able to go into the App Store App, and find Netflix under the Purchased Tab. Tap on it to download it and you should be warned its not compatible, but will be offered the compatible version.
App Store: Install the latest compatible version of an app
http://support.apple.com/kb/ht5919 -
I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?
Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well -
When I plug in my iPod, a little window pops up on iTunes stating that I cannot use the iPod cannot be used because the apple mobile device service is not started. What do I do?
See Here...
AMDS for Mac > http://support.apple.com/kb/ht1747
AMDS for Windows > http://support.apple.com/kb/TS1567 -
I have an HP Laserjet 5m monochrome printer that I have used for years with our three Mac computers
HP Laserjet 5m monochrome printer C3917A (1997)
Operating system: OSX 10.7.4
Error message: Printer busy
No known changes made to system or configuration
I have an HP Laserjet 5m monochrome printer that I have used for years with our three Mac computers (two on OS X Lion and one on Leopard). I'm using ethernet to connect to a router and then my computer (although I have also tried to connect directly to no avail.) We went away for 2 weeks, returned and got “Printer busy” for all 3 computers. I reset the printer to factory settings. Same problem. By the way, the printer says READY. I then went to System prefs and clicked ‘–‘ in the Print & Scan section to remove the printer. When I tried to add back the printer, nothing shows up. I now remember that this may be because the means of communicating with the printer has now changed and that I had found the printer by somehow adding its address settings (or something). Can anyone help me to reconnect with the printer?
This question was solved.
View Solution.Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
i have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??
Your redemption code was used to acquire an activation code. The activation code is what you need to use when you want to reinstall/enable the software again. Check your Adobe account online to see if the number(s) can be found there.
-
hi, i am working on photoshop CC classroom in a book, and i find that i cannot use clone stamp tool, why ?
Good day!
What kind of Layer is selected, is the Layer locked, …?
Could you please post a screenshot with the pertinent Panels (Layers, Channels, Options Bar, …) visible?
Regards,
Pfaffenbichler -
I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered to reduce contrast. The background is now grey as well rather than white. The accessibility options permit only three choices. First, increase type size. With the the low greyscale, thin typeface, increasing type size makes it HARDER to read. There is no option for contrast enhancement. Third, the background switch options suffers from the same deficit as the white background. The third choice is to enhance brightness but without the option to change contrast, this is useless. Am I missing something? Can this be fixed? How? When? Are you planning a similar negative "update"/change to other devices?
I am having the same problem. I have gone through every setting, set the bold font, contrast, larger font....everything I could find in any post to try and help - and between the new color scheme that makes it virtually impossible to use the pictures of my grandchildren as background (the picture colors now become the theme colors - which now match the colors of many of the "flat" icons...) I am finding the phone very difficult to use--espeically things like the calendar which has now become very hard to "see" and use. If I can't revert this thing to iOS6, I may have to get a different phone.
-
I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support in the UK?
ThanksSign in, activation, or connection errors | CS5.5 and later
Mylenium -
I have an Epson WF 7610 wifi printer that i connect using my internet modem. How do i print from my new ipad air?
Read About AirPrint
-
I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?
TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode. -
How can I re-install Snow leopard having installed Lion? The disk supplied states that I cannot use the version of 'Install Mac OS X'...HELP!
None of the instructions usually given for downgrading seems to mention the fact that you will lose some data in built-in applications, including at least Mail. When you installed Lion, your Mail database was converted from the format used by Snow Leopard's Mail to that used by Lion's Mail. There is no way to reverse that conversion. Therefore, you will lose your entire Mail database. If your messages are all stored on a remote server, that may not be an insurmountable problem, but otherwise you'll have to restore from the last backup you made before the upgrade, and then you'll still lose all changes to the database made since that time.
Another fact not often mentioned is that downgrading is usually the worst possible solution to a problem with Lion. But that's the answer to a question you didn't ask. -
I converted a chart to excel and word but both came out as illegible gibberish that I cannot use. If the converter doesn't convert what I need, then I need a refund.
Hi,
I have cancelled your Export PDF subscription for the order no.AD014199004.
Your refund no.is 66181104.
You will get the refund in 7 business days.
Regards,
Florence
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