Safari locked out told to call bogus number

Safari locked out and msg posted re serious security problem and told to call 18007988393. This looks bogus. When I called I was told I had to share my screen. I hung up.

It's a scam to fleece you out of hundreds of dollars to "fix" a problem you don't have.
Press Command+Option+Esc. Highlight Safari and click Force Quit.
Hold the Shift key and relaunch Safari. The Shift key tells it not to reload the previous open sites.

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Safari locked out by Malicious Virus Attack...

Today my Safari was locked out and this warning popped up on my screen. "
Critical Security Warning! Your Mac is infected with a malicious virus attack.
Please contact tech support at +1-888-307-2735 and provide error code WBACK7917 to scan and resolve any potential threats to your personal and financial information, which was being tracked by suspicious connection.
Consequently we are performing additional security checks to verify the source of the attack and have halted all your system resources in order to prevent any additional damage to your system and information."
I called the number but the rep didn't identify herself only stated that they work with Apple & Safarii to help reduce these problems, then proceeded to ask for permission to enter my laptop remotely. I colorfully told her where she could go. So my Safari is locked out, MacKeeper hasn't identified the problem and the Safari app doesn't show in Mackeeper for me to uninstall the entire application. Please help me get rid of Safari then load a brand new one without the Debbie does Dallas getting her sticky fingers in my MaBbook Pro (17-inch) OS X updated 10.10.1 Yosemite.
How can I uninstall Safari on my MacBook Pro when it is entwined into the OS X operating system? Then reinstall a clean version.

dominic23
Re:
Safari locked out by Malicious Virus Attack...
You said...
"This is a scam.
1. Force Quit .
    Press command + option + esc keys together at the same time. Wait.
    When Force Quit window appears, select Safari if not already.
    Press Force Quit button at the bottom of the window.   Wait.
    Safari will quit.
2. Relaunch Safari holding the shift key down.
3. Turn off wifi and turn it back on.
    Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.
    Visit another website.
    You won’t have internet connection.
    Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.
    Select your Network."
Your solution worked until I opened Safari again. I tried it several times, but the pop-up messages keep returning while locking the Safari screen.
Any other suggestions?
Don

Why did I get an email from the fraud dept saying my order is on hold, told to call a number, and then told by dept it's not true?

I placed an order to upgrade my phone yesterday, and the order went through, I was told the new phone would arrive Thursday. After I got home from work today I saw an email from Verizon that says "Dear Customer:
Verizon Fraud Prevention Team is currently reviewing the following order on your wireless account. Please call the Verizon Fraud Prevention Team at 888-483-7200 option 3, press 1 to verify this Order."
I called this number immediately, since I need this phone ASAP, assuming it would just be a recording and I would have to verify an account number or something. But instead, after following the instructions, I was put on hold because I needed to speak to someone in person. After several instances of my call being cut off after being on hold for at least half an hour, I finally got through after three hours and was able to speak to a fraud representative. I gave her my info and told her the problem and she told me I had called the wrong department. Instead of the fraud department, I needed the online order department. She transferred me, and I waited on hold again. When the representative from the online order dept picked up, she first told me if it was a fraud issue I'd need to speak with the fraud dept - who had JUST transferred me to her. After this, she said that my order is not on hold, because it hasn't even been processed yet or had the credit check done. When I asked if this meant I hadn't needed to call at all, she said yes. Is this actually true or is there a chance that there's an issue with my order I don't know about? If there is no issue, these emails really shouldn't be sent out, they're incredibly misleading, and I've wasted a whole lot of time and experienced an incredible amount of anxiety for no reason.

Hi. I checked on the order and it says the order is currently being processed and I should check back tomorrow. I'm mostly just concerned because I got an email saying the order was on hold, and I want to make sure it actually does go through and I'm not just waiting for a delivery that's not going to come. I'm still confused as to why I'd get an email saying I had to call the fraud department only to be told I shouldn't have called the fraud department.

Safari locked out of secure servers after OS X 10.5.6 update

I should have waited another day. After updating to 10.5.6 I can no longer logon to any of my secure servers (bank accounts, brokerage accounts, credit cards, etc.) using Safari. I have been told by tech support at these sites that it is due to changes that Apple made to the way Safari handles proxies. The choice they offer is to go back to 10.5.5 or use a different browser. Since everything I do is set up in Safari I would prefer to roll back to 10.5.5. Responses to other issues related to 10.5.6 indicate that this is only possible by reinstalling the OS or installing 10.5.5 from a back up. I use Time Machine. Can someone please tell me how would I go about going back to 10.5.5 from the last back up prior to updating to 10.5.6? Do I need to restore everything, or can I do a selective restore? All advice will be most welcome.

"I assume the problem is with Safari 3.2.1. I am having no problems with 3.1.2. (the one included in the update)." -- KJK555
I am confused by your post. Following software numbering conventions, version 3.2.1 ought to be newer than 3.1.2. I have installed the update twice, so I have to believe that 3.2.1 is the most up-to-date. It is also the version currently available on the Apple web site.
At least the posts on MacRumors confirm that I am not alone, nor is there only one institution that is in contact with Apple on this issue. The following is an excerpt from an HSBC Internet Banking Technical Support email response that is posted on the MacRumors forum thread listed in my previous post (2:28 PM 18Dec2008.)
"Thank you for using the feedback facility for our Internet Banking service.
This is with regard to your recent e-mail concerning being unable to access Internet Banking. We realize that some customers are facing difficulties connecting to Internet Banking through an Apple Mac OS X system running with a Safari browser. The matter has been escalated to Apple who have identified this as a problem on their end."
Now if we could just get some feedback from Apple on when this will be fixed. Or, maybe they just want us to use a different browser and forget about Safari.

ICloud security lock out

I was checking emails on my iPhoone and was promptedt o enter password for Apple ID asscoiated with iCloud .... I entered what I thought was the correct password .. response was wron g password .. was redirectred to reset Password ... given option of security questions or email ... chose eemail .. nothing arrived ... selected security questions ... security questions came up that I couldn't answer .. in fact couldn't remember having been asked these questions Apple ID previously. My account was migrated from Mobile Me to iCloud ... iCLoud locked me out after 4 wrong attempts for 8 hrs ... this was 9 hrs ago
... still locked out .. have called Apple Support .. tey say wait for 8 hrs ... any ideas folks?

This is EXACTLY what happened to me. And my id never reset. This has been horrible. Apple insists there is nothing they can do even when I have proof I own the account and brought my identifying information to the apple store.
I think apple may be having hackers that lock you out of your account and then send you a bogus email about iCloud Security. I think both issues are something apple needs to address. There needs to be some way for you to get your email back for people who migrated from Mobile Me to iCloud and only had one security question. It is bad customer service from a company who is supposed to have the very best.

TS2446 cant remember security question been locked out help

i cant remember my security questions eg first teacher etc been locked out please help

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I cant find the serial number on my iphone 4th gen and im locked out

im locked out of my iphone 4th gen which mean i cant get into my iphone to find the serial i dont want to be told how to get my self in atm i need some help finding out which is the serial there is a
FCC ID or a IC
which one is the serial please help

If you're locked out because of a forgotten passcode, you don't need the serial number. You need to restore the phone.
iOS: Forgot passcode or device disabled

I am locked out of my iphone and it says to log into my itunes, when I log into my i tunes it says to put my password in my iphone but my iphone just goes to tghe emergency call. What do I do?

I am locked out of my Iphone. It says to log into my itunes to unlock. I log into my itunes and it says to put my password into my phone but I can't it just goes to the emergency call, How do I unlock my phone?

Place the iPhone into Recovery mode. If successful, this will require restoring the iPhone with iTunes which is required anyway in this situation.
http://support.apple.com/kb/HT1808

How can I lock out my iCloud? Because of forget my old password and I have do a new Apple ID but when wan to log out my iCloud it call me to logout find my iphone but already forget the password . Have any solution ?

How can I lock out my iCloud?
Because of forget my old password I have create a new Apple ID
But when I wan to log out my iCloud,it call me to logout Find My iPhone.
I had already forget the password that why I create a new Apple ID.
Have any solution for problem like this ?

Apps and Music are not from iCloud. Are from iTunes and App Store.
You can change this from: Settings>iTunes and App Stores>Sign out and sign in with new ID, but you will have to pay again to download apps that you already have in your old account. Or leave it as it is to share purchases with your son.

Is it possible to lock out a specific cookie in Safari

Is it possible to permanantly "lock out" a specific cookie in Safari? I understand using preferences to provide details and to remove specific cookies but I would like to prevent some cookies from ever being allowed. Is there an advanced blocking method I haven't found yet?

No, you are not the only one having issue with management of cookies in Safari.
Many have expressed a wish for blacklisting cookies.
Safari > Preferences > Privacy > Block cookies > Always
Click the question mark at the bottom. This is the explanation I got.
"Select to always block cookies. This may prevent you from using some websites."
I am not aware any command using terminal to accomplish the objective.
Best.

I gave my Mom new iPad - she's forgotten her pass code. She has now been locked out and told her "iPhone is disabled". How do I help her? We are 2 provinces away from each other!

I gave my Mom an iPad. She has created an Apple ID (twice) and forgotten her pass code. She has now been locked out and told her "iPhone is disabled". How do I help her? We are 2 provinces away from each other!
She is 75 and frustrated! How do I walk her through this?
Diane

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Safari 7.0.5 problem-- I can't erase saved passwords-- I delete it in Preferences, it keeps entering the old password. I just got locked out of a bank account-- AGAIN!

I changed my password for an important account.
I deleted the old password under preferences on Safari.
I entered the new password and it asked to save it.
Next time I went to the account----it entered the old password--- and after three tries, I was locked out of the account.
I re-did the whole process--- it happened again!
Help!

Passwords saved by Safari are actually stored in Keychain Access.
Open Keychain Access located in HD > Applications > Utilities
Select Passwords on the left.
Type in the name of the website you are trying to change the password for top right corner of the Keychain Access window.
That website keychain should be there.
Then right or control click that keychain then click Delete.
Then back to Safari. From the Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then select the Passwords tab then delete the the website. Make sure: AutoFill user names and passwords is selected.
Now go to the bank account website and try changing your password.

Safari pop up locking out my ipad 2

I have a problem with a pop up in safari. It says I've won a free ipad2 and to click ok to claim your prize. I can't seem to get rid of it. The entire screen is locked out and the only option is to click ok. I've tried rebooting and clearing all the safari history and caches. I've also tried closing all the apps running in the background. But when I open safari that page is still there and safari is locked out. Any thoughts?
Thanks!

Yes there is a difference. Resetting the iPad as described above will not hurt anything - you will lose no data or apps - settings, etc. It is similar to a computer reboot.
The reset is the suggested fix for your issue.

Number pad locked out?

I have somehow locked out my number pad, My upper number row works fine. How can I correct this. Its an apple keyboard that came with my eMac.

regdor,
Check System Preferences...>Universal Access>Mouse>For difficulties using the mouse->Mouse Keys: (Off)
;~)

My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

Follow the instructions at http://support.apple.com/kb/HT1212

Safari locked out told to call bogus number

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