Safari, Mail and iTunes won't open

Hi,
Major problem just done an update and now mail, iTunes and Safari have given up the ghost! All they do is just bob up and down in the dock. I have tried Disk Utility which comes up with an error saying it cannot repair the disk error message -9972. I have read that this can be repaired without reinstalling but that went over my head and into the clouds.
I am not a technical person but I would really appreciate it if someone would talk me through this as I have so much work to do but cannot even access my emails to do it!

I have exactly the same problem! Connected to the internet yet none of these works!

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