Safari not freezing but not responding

I'm having a weird issue with Safari lately and I was wondering if anyone could comment on it?
Basically, it's working and all of the sudden it just doens't respond? It's still showing on the screen but I can't click anything with the mouse. I can't switch tabs that are open. When I do a Apple + TAB to switch applications, when I try to do that to get back, it doesn't do anything. It says it'll switch in the application switcher but it won't Safari just hangs in the background.
When I open up the Activity Monitor, it just shows a few threads open but 0% cpu. I have to force quit to get out. Plus, it doesn't send an error report to Apple.
Any ideas?
~cml

There are a number of situations that can make Safari freeze. Before going there, let's determine if it's a system-wide or User Account problem.
You can do this by using Safari in another user account. If you haven't established a second account, you can do so by following the guidance from Apple on how to set up the account. You can ignore step 7 in the article.
Also, on the system preference>Accounts panel, click on "log-in" options. There, select "fast user switching". This allows you to go back and forth between user accounts via an icon in your Menu Bar at the top of the computer screen.
Log-on to the new account and start Safari. If Safari doesn't lock-up in the new account, then your problem is specific to your regular user account. Otherwise, similar response means a system-wide problem.
Post back with results.

Similar Messages

  • Safari not responding all of a sudden please help!!

    Hi,
    Could someone please help me because I don't know whats going on. I've had the iphone 5 since Nov 2012 and everything has been working fine.
    All of a sudden on Tueday I was on the internet when it kept saying safari not responding. My wifi icon says I am connected. The weird thing is it will let me access the internet for maybe 5mins at the most then says not responding and it will maybe be half an hour before it'll let me on again, it might only let me on back online for 2 mins.
    I have cheked wi fi settings and it says I am connected. It isn't letting me access youtube either (only for 2/5 mins like safari). Everything else is working fine. I checked my router and my home pc is working fine also. I have turned it on and off and linked it to itunes online for updates but software is up to date.
    Even if my wi fi would sometimes loose signal in my house or outdoors I could still use safari through the 3G, I would run a tiny bit slower but not much. I am unable to access safari through the 3G also.
    I just don't have a clue what's going on and would appreciate any help anyone could offer!! Thanks for reading my long winded question lol

    No worries Gail I don't mind the more the merrier lol. Thanks for joining in Ocean to help with my weird problem.
    I read a post on here last night about clearing cookies and data and history so I done that but today the problem still persists. I have it ticked to except cookies from visited sites. Should I untick this and select never?
    It never occured to me to change web browser, doh!! I shall try that now and see what happens? Should the browser have an impact on youtube app that comes already on iphone though as this is playing up to?
    Many thanks again to you both.

  • Why does Safari not respond after loading OSX Mavericks on a MacBook air

    Why does Safari not respond after loading OSX Mavericks on a MacBook air?

    What exactly happens? Does it launch at all? Have you tried rebooting?

  • What´s QTKitServer- (254). Web content for Safari (not responding)

    Help Please!! Hi, my name is German, and I have a MBA 13 mid 2013. I have a doubt in according to activity monitor. Becasue there is an item in activity monitor (CPU)  that is says: QTKitServer - 254. Web content for Safari (not responding) in red colour.
    Do you know what is that?
    Thank you very much,
    Germán.

    Hi,
    I've also seen this Not responding QTKitServer-(xxxxx) process and i've suspected Safari Extension issue.
    So i deactivated all the extensions, then reactivated one by one and i saw that the issue was ClickToPlugin (ClickToFlash also). It's occured while ClickToFlash block a Flash Advertising.
    So, for now the only way is to deactivate ClickToFlash and to wait for an update from the developper.

  • Safari not responding after installing 10.6.8

    After updating 10.6.8, Safari is behaving very strange.  Once homepage screen is loaded in Safari, anything I do it becomes 'not responding' and have to force to quit but It works fine in safe mode.   I removed all kernel extensions but no success.  Crome and Fireworks work fine but only Safari has a problem.
    Have anyone had this problem and know how to solve it?
    Many thanks!

    have you tried download (http://www.apple.com/safari/download/) safari and reinstall it?

  • Safari not responding instantly on startup.

    Has anyone else had this issue where Safari stops responding immediately after you start it up?
    When I click it, the icon bounces up and down like it normally does, but as soon as it stops, that little spinning color wheel shows up, and from that point, Safari is unresponsive. A browser window doesn't even come up. I went to the Apple Store to get it fixed once, and they did it somehow, so this is the second time this has happened.
    Does anyone have a better time-saving solution, or help? Thanks ahead of time.

    I am having the same problem. All of a sudden Safari seemed to stop loading. I would wait 3 or 4 minutes then force quit as it said Safari was not responding. I have since done everything imaginable including debugging with the debug menu, deleting the java cache, deleting every imaginable plist,going through every imaginable file and moving it to the desktop them reinstalling, removing all plugins, resetting, emptying cache, etc....
    When I log in under a different account Safari works just fine.
    Finally, if I let it go more than 4 minutes it finally loads the apple start page. But on re-initiating
    Has anyone made any progress on this? It is frustrating!
    Dan

  • Safari not responding on ipad 2.  Checked wi-fi, it's working.  Ipad not receiving or sending mail, either.

    I recently uploaded the new iOS6 operating system. My ipad worked fine until this morning.  Watched video podcast, received early mail, but when I wrote 4 email messages I found them remaining in my inbox, and I was unable to get new mail, or to update facebook, or find webpages on Safari.  Got the message 'server not responding.'  I rebooted my wi-fi modem.  Didn't help.  Called wi-fi tech server.  They couldn't find a problem.  Wi-fi works on my computer and iphone.  Checked settings.  Wi-fi on and connected.  Closed all apps, and re-booted ipad.  Held down home botton and off button on ipad until the applea appeared, and waited.  Problem remains. What else can I try?

    I was unable to fix it on my own.  My son suggested that I take it to the Genius Bar at an Apple Store.  Fortunately I was going to be in the city, and was able to make an appt. with the store closest to me.  A very helpful young 'genius' took my iPad in the back room and fixed it.  I don't know what he did, but he said something about 'firmware'.  I don't even know what firmware is, but he said it was unlikely that the problem would recur.  There was a sense that it had to do with the new  IOS6.  If you are able to visit an Apple Store that is what I recommend.  Make an appointment first online at Apple.com.  The service is free and I was VERY grateful to have my iPad restored!

  • Application (Safari) not responding

    Hi,
    I'm running the latest version of Mavericks. Safari doesn't fully opene when I open the application. No window is displayed - just the Safari menu bar - but it doesn' respond to any clicks. When I force Quit it, it generates a report that I have submitted numerous times.I have fixed my permission on the Mac HD, but that didn't have any effect.
    Is there any way I can re-initialize or re-install Safari?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

  • Safari not responding on launch

    Yesterday, after months of no problems with Safari 4.0.5, every time I open up Safari, upon launch it stops responding. I've uninstalled and reinstalled.
    I have followed the procedures below recommended in an earlier thread and still no go.
    1. Go to Home/Library/Safari/ folder and remove the following two files:
    • history.plist
    • lastsession.plist
    (Safari may not load properly If these two files are corrupted.)
    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
    (These are just web history files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
    (Again, faults in stored cookies may interfere with Safari's launch.)
    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.

    HI Dominick,
    Login using another user account and try Safari there. If the problem persists, then it's a system wide glitch not just your user account.
    In your user account...
    From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
    From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
    Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
    Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
    

Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*
    Relaunch Safari.
    Carolyn

  • Safari not responding or working on ipad please help

    safari suddenly not responding or working at all can someone please help

    Close all apps: Double tap the Home button and swipe the app preview page up
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • Safari not responding..freezing

    is this normal?..i got the browser to freeze twice this last weekend...i'm new to mac...just switched...so dumb question
    thanks

    Hello mr:
    Welcome to Apple discussions.
    There are no dumb questions - answers, yes, but not questions.
    It is not normal to have Safari (or anything else) freeze.
    Try a couple of things:
    Clear the Safari cache.
    Trash the preference file (com.apple.safari.plist)
    Restart
    If that does not help, do a couple of other things:
    Run repair disk from your software install DVD
    Run permission repair from your internal HD.
    Restart.
    If that does not help, run the hardware checker that came with your system (to try to rule out hardware issues).
    If none of those help, take your system to an Apple store (or call Applecare). You are under warranty, and Apple will troubleshoot the problem further.
    Barry

  • Safari not responding - When trying to listen to Online Radio ???

    Hello,
    I am tired of waiting on phone to get some support from local apple store...
    So i hope you guys can help me out. I just bought a new mac book pro in Agust, and i have updated all sowftware and everything should work properly, But i always get this problem with listening to Online radio station..
    Link to the station is : http://dfm.ru/active/pageonline/ , there you can pick various genre of music..
    So when i pick a music station, a window will popp up with a music controls , like Play, Pause, and volume.
    It starts to play in like 5 seconds, But after 20-30 sec it stops playing and safari just stop responding!!!
    I tried to quit all programs and try to listen to the station, but it still makes safari stop responding...
    Here is a screenshot of what i see in my Activity Monitor and Force quit application.
    http://img222.imageshack.us/img222/4823/safarinotresponding.jpg
    Hope someone has solved this problem before and can give me some good advice...
    Thank you very much!!!

    HI and Welcome to Apple Discussions...
    I just tried the site and no volume here either. I don't believe it's your browser causing the problem, but instead the web site needs to do maintenance.
    Has this site worked for you in the past or is this the first time?
    I just tried that site using the Firefox browser and it does not work there either.
    It's not your Safari causing the problem. Not being able to read the text myself, look for a support link that you can use to contact their support area.
    This is not something that anyone at Apple could help you with anyway.
    Carolyn
    Message was edited by: Carolyn Samit

  • Safari not responding at times

    For the last two days Safari on my IMac has been touch and go.  Sometimes it will load pages quickly and then either respond very slowly or not at all with the dreaded spinning beach ball.  I did a reset and cleared the cache but still the same.  I tried my MacBook Pro and found it to be having the same issues.  Its very sporadic.  When I run Firefox I have no issues.  I prefer Safari but if I can't find a solution I will be making Firefox my default.
    Both computers are running OS 10.8.2 and Safari is 6.0.2
    I'd appreciate some help.
    Thanks
    Frank

    This kind of problem takes patience to resolve.
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server, so be prepared to restore the previous settings if that happens.

  • Ipad, Safari not responding

    When trying to open Safari on my ipad, it dosn't work and I get the message" cannot open page...because server stopped responding", but facebook works. My imac, Ipod work though. I tried to reboot by pressing the on/off and home button at the same time but that hasn't worked. I tried to erase the cookies and data and that didn't work. Any ideas?

    Ombrelle-
    I suggest you unplug your WiFi router for a few seconds.  Then reset the iPad's network.  Go to Settings-General-Reset-Reset Network Settings.  You will need to reconnect the iPad to WiFi.
    To reset (reboot) the iPad, you must hold the Home and Sleep buttons for several seconds until the Apple logo appears.  You should ignore the "Slide to power off" arrow.  The iPad will restart after a couple of minutes.  Resetting this way will not hurt anything, and sometimes clears up mysterious problems such as yours.
    If you only briefly press the Home and Sleep buttons at the same time, you should hear a click, and an image of your screen should appear in your Photos.  This is NOT the same as resetting!
    Fred

  • Safari Not Responding

    I was just informed that I should start a new thread on this subject. I thought the other four threads would be enough - but whatever.
    Safari has gotten so bad in NOT QUITTING that I just got thru DELETING Safari completely. My only Browser is FIREFOX which has not caused any problems whatsoever. The "tricks" that I tried as referenced in my other posts consist of re-installing the 4.9 combo package; deleting all files with a reference to Safari; even deleting bookmarks. Nothing worked longer than one or two
    start"/"quit" actions. So therefore (since I have no patients, (I did not spell patients wrong, but it does show why I never became a successful doctor). Humor aside, someone needs to work on Safari; just look at all the problems people are having with it. The only other problem I had was with Parallels and VISTA. I trashed them for the fourth and FINAL time last Thursday - problem solved - GOOD RIDDANCE.
    24" iMac 2.16 Intel 2G Memory   Mac OS X (10.4.9)  

    Hi A.D.!
    Welcome to Apple Discussions!
    Safari is part of the OS...so you can't just download a new version. With Tiger you get Safari 2...the latest update is Safari 2.0.4 which you get through Software Update. Safari 1 is Panther...that's why you have 1.3.2 on that machine. I'm assuming that's the latest update as well available through Software Update without double checking my Panther OS.
    As a general rule the latest updates to the OS (10.4.9) and Safari (2.0.4) should be running just fine. There might be another reason you're having some problems. When you talk about downloading a client what exactly do you mean? Another thing many people would do is keep a copy of Firefox (or a variation) as an alternative in certain cases. Do you have the same problem with slow downloading on the same Mac using another browser?
    Last thing...you need to be on the main Safari discussions page and then you can post a new topic. You're correct...you can't post a new topic from this thread page.
    Reg

  • Safari not responding when HTTPS connections are unavailable

    I'm using a 13" MBP with 10.7.2 installed, which is setup to sync calendar, address and bookmarks with iCloud. Since last week I've constantly encounter a problem that my Safari 5.1.1 would keep crashing, and I had to delete the ~/Library/Safari/extensions folder to get it back to work.
    This situation happened whenever I've switch to wireless connection. In my office we've setup a limited wireless environment that all HTTP/HTTPS connections will be redirected through a proxy. Since last week the proxy server was malfunctioned. All HTTP connections are proceeded normally, but all HTTPS connections will be suspended. I'm not sure but I suspect it's the main reason for the crashing problem.
    The syndromes are:
    1. When I left Safari open, unplug the ethernet, and turn-on WiFi, everythings goes on normally, until I open an HTTPS web page, for example, https://www.icloud.com. Of course that HTTPS URL will not load, since our proxy is broken; but the connection itself will NOT timeout. I've tried to leave it connecting for 10 minuntes, and it's still there.
    2. The statement above may due to a glitch in our proxy server and I can understand that. But the problem is: after I tried to open an HTTPS connection, the Safari will refuse to open any other URLs, including normal HTTP connections. It will just keep "connecting". Meanwhile the FireFox and Chrome can load these HTTP pages normally.
    3. If I quit Safari in this situation, Safari will not be able to re-launce: the icon will keep bumping on the dock. I have to force quit Safari and delete extensions folder, so that it can be launched again. But even after Safari re-launced, it still refused to load HTTP pages.
    4. Neither reconnecting WiFi, relogin, or switching back to ethernet can fix the problem. I have to restart the whole system to get it back to normal.
    It seemed to me that some Safari-related process will keep in the system after Safari is quited. And that process may keep the inactivated HTTPS connections alive in its TCP pool, and blocked all sequence connections, including the iCloud synchronization. And while I force-quit Safari, the extensions.plist file is damaged. That's the only plausible explanation to this situation.
    I'm sure this situation is introduced after 10.7.2: it's not the first time our proxy server breakdown, but I've never have this problem before.

    I've done some detailed test and now I can give a conclusion:
    1. It's confirmed that sequence HTTPS connection will be blocked in Safari and Google Chrome after a failure HTTPS connection (due to proxy). And rebooting is the only way to recover connections.
    2. My previous observation is wrong: this is NOT a system wide problem. FireFox is not affected. FireFox will return to normal and all sequence HTTPS connection can be proceeded without any problem when I reconnect to a valid network connection (i.e. ethernet), while the Safari and Google Chrome remained being blocked. And DropBox is NOT affected as well.
    3. None of the solutions mentioned in other threads can solve this problem. Checking the "Auto proxy discovery" does not help. Delete ~/Library/Preferences/com.apple.security.revocation.plistfile does not help. Clean Keychain does not help either. I've created another account for testing.
    4. It's apparently something related to some system built-in network services. Since the FireFox and DropBox both gets its' own Proxy implementation, while Safari and Google Chrome will take the system settings. It's also worth noting that the POP3-SSL connection in Mail.app is also blocked after a failure HTTPS connection.
    Currently the ONLY valid solution is using FireFox instead.

Maybe you are looking for