Safari on my macbook air (OS X) is slow, any ways to speed it up?
I recently found after updating to lion that safari was performing really slow. im running on 10.7.2, any ideas to speed it up?
1. Make sure only to have cookies for websites you want to store passwords for under the Safari preferences for security.
2. Make sure your browser cache hasn't gotten corrupted by occasionally emptying it.
3. Make sure your hard disk isn't too full. Arbitrarily 85% full is the max before things start to slow down.
4. Don't backup your data while using the machine, make sure Time Machine is only enabled to go off when you aren't using the computer.
5. Check that Spotlight is not indexing by seeing if indexing is mentioned in its menu. If it is, wait till it completes by waiting till all you see is the search field.
Similar Messages
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While in Safari on my Macbook Air using Yosemite, I have the block pop ups box unchecked but I am still getting blocked on a few sites. Some sites will allow pop ups, any ideas?
Yes, I do that every 30 minutes, thats not the issue tho, because it shows like for example, 4 months ago i search a celebrity on wikipedia ONCE, and it shows up if you type that first name in the search bar......
Is there ANYWAY to get rid of this bug..or does Apple Mac come with a defect....is this happening for other people, can someone please check, I asked my friend it comes for her too, but way less results, and sometimes when she resets safari hers goes away for the moment, and comes back later when u search...hmmm strange...
need help!!! -
Did macbook air mid 2009 running slow with mountain lion?
did macbook air mid 2009 running slow with mountain lion?
Yours is the first computer I've heard about on these forums that is attempting to run Mavericks with only 2GB of RAM.
Indeed that is acceptable per the Mavericks requirements:
http://support.apple.com/kb/HT5842
... but as you may know, Apple has not sold computers with as little as 2GB RAM for quite a while.
I suggest therefore you make sure you remove any applications that may be overtaxing your machine. Examples are browsers other than Safari, Mac cleaning products (such as Mac Keeper), or any other non-Apple app that has some startup process running (such as Outlook). -
My iphone is backing up to icloud but not my macbook air nor my iMac. Any ideas?
My iphone is backing up to icloud but not my macbook air nor my iMac. Any ideas?
I use Time Machine with an external HD. That seems to do what I need. Others also recommend an second EHD with a bootable clone of your boot drive and use a 3rd party app like Carbon Copy Cloner, SuperDuper, Synk Pro, etc. to keep the clone up to date.
In addition to Time Machine I have a hard drive that I keep key files backed up with Synk Pro which does incremental backups, i.e. copying only those new or modified files. For other candidates for the cloning and backup apps to go MacUpdate.com and search for "file backup" and "clone". -
iTunes 10.7 freezes randomly in my Macbook Air, cannot do anything. Any Help?
iTunes 10.7 freezes randomly in my Macbook Air, cannot do anything. Any Help?
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Is it worthwhile to load windows 7 onto my MacBook Air? Will it slow down my computer?
Is it worthwhile to load windows 7 onto my MacBook Air? Will it slow down my computer? What might be the benefits of having windows and mavericks as two different operating systems side by side?
Check out this article first. It deals with BootCamp vs Parallels Desktop but there are two other products: VMWare Fusion and VirtualBox that offer the same basic features as Parallels. So your first decision is which you prefer. As I said, I chose virtualization: Parallels Desktop in particular.
You need a full retail version of Windows - If you live in the States try New Egg for the best price. This is what I bought. You'll need it whether you choose BootCamp or virtualization. Note that Win7 apparently isn't available via download from Microsoft any longer, only Win8 so you'll need access to an external optical drive or use remote dvd sharing with your Windows computer. I've not tried installing Windows using remote DVD sharing but I have installed other software that way so I'd expect it to work if you choose virtualization. If you choose BootCamp you'll need access to an external optical drive or create an ISO image of Windows on a large flash disk. -
Macbook air has suddenly become slow takes time to load any page
My macbook air has suddenly become slow in loading pages whether they are on the net or if I am opening a page on the hard drive, need advise on what to do.
what OS are you using?is that happening upon fresh restart?
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I dont find my mac book air. Do you know any way to find my laptop?
I dont find my mac book air. Do you know any way to find my laptop?
No.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I created and maintain my business website on my macbook in iWeb. Is there any way to move it to my desk top?
In Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
To open your domain file in Lion or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
You can download an already compiled version with this link: iWeb Switch Domain.
Just launch the application, find and select the domain file you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
OT -
I accidentally deleted safari from a macbook air. how do i get it back
please help ......
I accidentally deleted my safari web browser from a macbook air . how do i get it backReinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
HT4628 Why isnt my safari browsing on Macbook air?
I am trying to browse on my Macbook air on Safari. The Mac only opens google but does not open other pages or websites apart from Google. When I click on hyperlinks nothing happensThis is is frustat should I do? Earlier today, it was working perfectly!
I would first check the system for any of the Flashback trojan variations.
You might also install FireFox and see if the problem is with Safari or your OS in general. Safari may simply have been "hijacked" by some malware. Turn off all the extensions in Safari, if any, and uncheck "Enable Java" and "Enable Plug-ins" in Security in Preferences and see if that does anything. -
Flash Videos in Safari on 2011 Macbook Air a NO GO!
I have installed the latest version of the Flash Player plugin on my brand new Macbook Air (Lion) and certain sites like IGN and StarWars.com wont play videos. What's funny is it will play the stupid advertisement first, but as soon as the main video tries to load, I get:
"201 unable to load stream or clip file connection... bla bla bla yata yata yata"
That happens on IGN. On StarWars.com, the video just wont play. I suspect its the same glitch though. Google Chrome plays these videos just fine from both sites. I only have problems in Safari, which is my main browser.
Has anyone else seen this happen and is there a way around it? I even tried installing Flash 11rc1 and the problem is still there. I also went into the Flash System Prefpane and cleared all the stored data since I read that sometimes helps. It's very annoying to have to switch browsers just to watch flash videos. Good thing this is a fast machine.Using iCloud to sync bookmarks between your Mac and iPad?
If so, on the iPad tap Settings > iCloud. Swich Safari off then back on.
On your Mac, open System Preferences > iCloud
Deselect the box next to Safari then reselect it.
Give iCloud a few minutes to re sync your bookmarks.
If you are using iCloud, don't sync Safari bookmarks on iTunes. That could be why the bookmark tabs got emptied out. -
Macbook Air 2012 Wifi getting slower
I have had this problem for some time. My Macbook Air (which was running perfectly for the first year or so) is getting increasingly slower on Wifi. I also have the problem that it has to signal reception in one of my rooms, with my other (even older) MacBook Pro having a full signal standing right next to it.
Change of Wifi Channels did not help, changes between 2.4 and 5GHz Band did nothing. This happens with one single application (Safari) running, regardless of DNS settings. I am running out of ideas.
Here is the system dump:
Problem description:
Internet is super slow and Wifi reception very weak compared to other Mac I own
EtreCheck version: 2.1.8 (121)
Report generated April 8, 2015 at 12:05:01 EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 183
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
SyncMaster 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 8 days 2:46:26
Disk Information: ℹ️
APPLE SSD TS128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.14 GB (23.43 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.12) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.12) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.2a39) [Click for support]
[loaded] com.kaspersky.nke (1.6.2a12) [Click for support]
/System/Library/Extensions
[loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
Launch Agents: ℹ️
[failed] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.avira.antivirus.general.agent.plist [Click for support]
[loaded] com.avira.antivirus.ipm.ui.plist [Click for support]
[loaded] com.avira.antivirus.notifications.agent.plist [Click for support]
[loaded] com.avira.antivirus.odscan.default.plist [Click for support]
[loaded] com.avira.antivirus.scheduler.agent.plist [Click for support]
[running] com.avira.antivirus.systray.plist [Click for support]
[loaded] com.avira.antivirus.telemetry.agent.plist [Click for support]
[loaded] com.avira.antivirus.update.default.plist [Click for support]
[not loaded] com.displaylink.useragent-prelogin.plist [Click for support]
[failed] com.google.keystone.agent.plist [Click for support]
[failed] com.kaspersky.kav.gui.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist [Click for support]
[loaded] org.gpgtools.macgpg2.fix.plist [Click for support]
[running] org.gpgtools.macgpg2.gpg-agent.plist [Click for support]
[loaded] org.gpgtools.macgpg2.updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avira.antivirus.dbcleaner.plist [Click for support]
[loaded] com.avira.antivirus.ipm.loader.plist [Click for support]
[running] com.avira.helper.watchdox.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[failed] com.kaspersky.kav.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
[failed] com.starfield.backupservice.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
[running] org.jivesoftware.openfire.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
o1dbrowserplugin: Version: 5.1.4.17398 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.1.4.17398 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
WbeTools64_14: Version: 1.0.22.49 © 2012 - SDK 10.6 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Ultimate Status Bar
ClickToFlash
Virtual Keyboard
KasperskyURLAdvisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GPGPreferences [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
30% mds
6% WindowServer
1% avguard-ondemand-mgmt
0% ocspd
0% firefox
Top Processes by Memory: ℹ️
481 MB Maps
447 MB softwareupdated
438 MB firefox
352 MB savapi
172 MB Safari
Virtual Memory Information: ℹ️
824 MB Free RAM
4.45 GB Active RAM
1.91 GB Inactive RAM
1.11 GB Wired RAM
12.78 GB Page-ins
17 MB Page-outs
Diagnostics Information: ℹ️
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
My macbook air is running very slow
Gday @Lexchellings
Would love to hear your opinion.
Hardware Information:
MacBook Air (13-inch, Mid 2011)
MacBook Air - model: MacBookAir4,2
1 1.7 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 2 days 2:31:27
Disk Information:
APPLE SSD SM128C disk0 : (121.33 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (33.1 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Air
Configuration files:
/etc/hosts - Count: 16
Kernel Extensions:
at.obdev.nke.LittleSnitch (4052 - SDK 10.8)
Launch Daemons:
[System] at.obdev.littlesnitchd.plist 3rd-Party support link
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.wdc.WDDMservice.plist 3rd-Party support link
[System] com.WesternDigital.WDSmartWareD.plist 3rd-Party support link
Launch Agents:
[System] at.obdev.LittleSnitchUIAgent.plist 3rd-Party support link
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
uTorrent
Google Drive
Matrox PowerDesk
Safari
Dropbox
Spotify
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
Tab Reloader: Version: 1.0
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Twitter for Safari: Version: 1.02
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
3ivx MPEG-4 3rd-Party support link
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
3% Finder
3% EtreCheck
2% mds
0% Dropbox
Top Processes by Memory:
143 MB Finder
41 MB WindowServer
31 MB EtreCheck
29 MB Dock
29 MB mds
Virtual Memory Information:
2.18 GB Free RAM
597 MB Active RAM
197 MB Inactive RAM
1.04 GB Wired RAM
53.54 GB Page-ins
29.16 GB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; BI () { $PB\ :CFBundleIdentifier "$1"; }; LC () { $2 launchctl list | awk 'NR>1 && !/0x|\.[0-9]+$|com\.apple\.(AirPortBaseStationAgent|launchctl\.(Aqua|Background|System))$/{print $3}' | grep -Fv "$1"; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps Model; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^EO]|x([^8]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm POST; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/s/^.*://p' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;/Apple|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm Heat; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=; fdesetup status | grep -q On && o=On; Ps FileVault; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel log"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; bi=`egrep '\.(kext|xpc)/(Contents/)?Info.plist$' <<< "$sys" | while read i; do [[ -f "$i" ]] && BI "$i"; done`; o=`kextstat -kl | grep -Fv "$bi" | cut -c53- | cut -d\< -f1`; Pm "Kernel extensions"; li=`egrep 'Launch[AD].+\.plist$' <<< "$sys"`; jl=`while read f; do [[ -f $f ]] && $PB\ :Label $f; done <<< "$li"`$'\n'"$bi"; R && o=`LC "$jl" sudo`; Pm Daemons; o=`LC "$jl"`; Pm Agents; o=`for d in {/,}L*/Lau*; do M; done | grep -Fv "$li" | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do i="$d"/Info.plist; [[ -f "$i" ]] || continue; ID=$(BI "$i") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=; defaults read /Library/Preferences/com.apple.alf globalstate | grep -q 0 || o=On; Ps Firewall; o=`scutil --proxy | egrep 'Prox.+: [^0]'`; Pm Proxies; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm TCP/IP; [[ "$I" =~ [AW]i ]] && { o=`/S*/*/P*/*/*/*/*/airport -I | awk '/lR/{print $2}'`; o=$((o<=-87?o:0)); Ps RSSI; }; R && o=`sudo profiles -P | grep : | wc -l`; Ps Profiles; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc hosts <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "App check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`; Pm "Hidden apps"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font issues"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps UID; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Air internet connection painfully slow with ethernet.....
Hi all
I am currently staying in a serviced apartment and have a Macbook Air that I have had to connect to the in-house LAN through the USB port (someone on here was kind enough to suggest this - I'm a bit of beginner at all this!). The connection is painfully slow (it claims to be connected but pages in safari don't load, iTunes won't load etc.), but the ancient IBM pc on Windows XP conencts through the same at a good speed.
I am also in a wifi environment but my Macbook Air doesn't connect to anything - it keeps timing out (even when it can recognise several unsecured networks). Can anyone advise?
Message was edited by: kaythomsonMine is slow too! The Charter tech was here for four hours today, redoing the entire building. Every other Mac and PC here are up to speed. The new Mac Pro Octo has never been up to speed. I really don't have time to put hours into what I suspect will be a dead end. Apple needs to look into this and help us out.
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