Safari pages locked up

Safari pages are greyed out and no browser links work on my iPad. I've had similar problems previously and the update fixed the problem. Since Safari is a part of the OS, will I have to wait for the OS update to fix this? very disappointing that safari can suddenly stop working and nothing seems to fix it.
iPad G3 wifi iOS4

BernardG wrote:
Safari is a part of the OS, will I have to wait for the OS update to fix this? very disappointing that safari can suddenly stop working and nothing seems to fix it.
No you do not have to wait for the update. Actually, it is not an unusual issue. The fix is fairly easy as well.
I'm guessing that if you follow King Penguin's advice, you will be back in business.

Similar Messages

Everytime I open Safari on my MacBook Pro a pop-up window from my Finder menu, with the Applications highlighted on the left in the favorites column with the Resources folder highlighted comes up and locks my Safari page until I manually close the Resourc

Everytime I open Safari on my MacBook Pro a pop-up window from my Finder menu, with the Applications highlighted on the left in the favorites column with the Resources folder highlighted comes up and locks my Safari page until I manually close the Resources window then I have to refresh the internet search address line at the top of Safari. Can someone tell me how to stop this. It started after a software upgrade. It didn’t do that before. Thank you.

A few thoughts for diagnosis/testing purposes:
Have you recently run the disk utility and repaired HD and permissions? If not do so.
Boot into the Safe mode - hold down shift key on boot - and see if the problems are still there. Some functions won't work but see if anything odd happens.
Check your startup items. Get rid of them temporarily.
Create a new user account and see if the problems occur with the new account.
Lastly, be sure your backup is up-to-date.

Safari often locks up when trying to load from a certain site

Certain pages in my county government website cause safari to lock up. I pretty much have this problem only on the county website and only on certain pages. Happens regardless of pop-up blocker status or cookie acceptance. Any suggestions?

Ok.... in that case, boot from your install disc. Run Disk Utility in case there are errors on the startup disk that need repairing.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. *Make sure there is always 10% to 15% free disk space*

Safari is locking up and giving security warning

Hi,
On my macbook pro Late 2011, OS X 10.9.5, Safari is locking up and giving a pop-up message:
" Safari - Alert
Suspicious Activity Might Have been Detected.
Major Security Issue
To fix it please call Support for Apple
+1 800-680-4131 (Toll Free) immediately!"
What is this and how do I get rid of it.

You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the support article, you may also need to remove this item in the same way:
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

Upgraded to yosemite and safari hangs/locks up

hi upgraded to yosemite and safari hangs/locks up

hi dominic
no pop up screen - but ran etrecheck
doesn’t mean anything to me
Problem description:
having installed yosemite safari now hangs/ will to open
EtreCheck version: 2.1.8 (121)
Report generated 10 February 2015 11:01:12 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            4 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            4 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 4:13:42
Disk Information: ℹ️
    ST31000528ASQ disk0 : (1 TB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (549.15 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GA11N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Logitech USB Receiver
    Apple Computer, Inc. IR Receiver
    Mitsumi Electric Hub in Apple Extended USB Keyboard
        Mitsumi Electric Apple Extended USB Keyboard
    GASIA Semi. USB HUB 2.0
        GASIA Semi. USB HUB 2.0
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Applications/Toast 10 Titanium/Toast Titanium.app
    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
    [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
        /Library/Extensions
    [loaded]    com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
    [not loaded]    com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.deepseasoftware.driver.CDSDAudioCaptureSupport (1.3) [Click for support]
    [not loaded]    com.ricoh.print.kext.USBPrintClass (3.00) [Click for support]
    [not loaded]    com.wacom.kext.wacomtablet (6.1.4) [Click for support]
        /downloads/LCC Installer.app
    [not loaded]    com.Logitech.Control Center.HID Driver (2.6.0) [Click for support]
Startup Items: ℹ️
    AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
    ES1000Service: Path: /Library/StartupItems/ES1000Service
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
    [running]    com.epson.epw.agent.plist [Click for support]
    [loaded]    com.intego.backupassistant.agent.plist [Click for support]
    [loaded]    com.intego.backupmanagerpro.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.symantec.errorreporter-periodicagent.plist [Click for support]
    [loaded]    com.symantec.nis.application.plist [Click for support]
    [running]    com.symantec.uiagent.application.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    [running]    com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
    [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.versioncueCS3.plist [Click for support]
    [running]    com.intego.BackupAssistant.daemon.plist [Click for support]
    [running]    com.intego.BackupManagerPro.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.quark.quarkupdate.plist [Click for support]
    [running]    com.symantec.deepsight-extractor.plist [Click for support]
    [loaded]    com.symantec.errorreporter-periodic.plist [Click for support]
    [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
    [loaded]    com.symantec.liveupdate.daemon.plist [Click for support]
    [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]
    [running]    com.symantec.sharedsettings.plist [Click for support]
    [running]    com.symantec.symdaemon.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
    Garmin Express Service    Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
    Garmin Lifetime Map Updater    UNKNOWN (missing value)
    AdobeResourceSynchronizer    Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
    Suitcase Fusion    Application Hidden (/Applications/Extensis Suitcase Fusion/Suitcase Fusion.app)
    EEventManager    Application (/Applications/EPSON/Creativity Suite/Event Manager/EEventManager)
    MagicMenu    Application (/Applications/StuffIt Archive Manager.app/Contents/MacOS/MagicMenu.app)
    EEventManager    Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
    Dropbox    Application (/Applications/Dropbox.app)
    QuarkXPress    Application Hidden (/Applications/QuarkXPress 10/QuarkXPress.app)
    EEventManager    Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Internet Plug-ins: ℹ️
    WacomNetscape: Version: 1.1.0-5 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    WacomSafari: Version: 1.1.0-5 [Click for support]
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.0 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
    AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
    NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
    CitrixOnlineWebDeploymentPlugin: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
    Norton Internet Security
3rd Party Preference Panes: ℹ️
    Adobe Version Cue CS2 [Click for support]
    Adobe Version Cue CS3 [Click for support]
    BrowserPlus [Click for support]
    Flash Player [Click for support]
    Growl [Click for support]
    hueyPRO [Click for support]
    Java [Click for support]
    Norton\nQuickMenu [Click for support]
    Quark Update Preferences [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 999.35 GB Disk used: 450.19 GB
    Destinations:
        TimeMachineBackup [Network]
        Total size: 0 B
        Total number of backups: 0
        Oldest backup: -
        Last backup: -
        Size of backup disk: Too small
            Backup size 0 B < (Disk used 450.19 GB X 3)
Top Processes by CPU: ℹ️
        10%    mds
         5%    WindowServer
         3%    backupd
         2%    diskimages-helper
         2%    hiutil
Top Processes by Memory: ℹ️
    670 MB    Adobe Photoshop CC
    498 MB    QuarkXPress
    447 MB    Adobe Illustrator
    395 MB    firefox
    326 MB    SymDaemon
Virtual Memory Information: ℹ️
    7.54 GB    Free RAM
    5.46 GB    Active RAM
    2.88 GB    Inactive RAM
    1.29 GB    Wired RAM
    22.42 GB    Page-ins
    78 KB    Page-outs
Diagnostics Information: ℹ️
    Feb 10, 2015, 06:43:58 AM    Self test - passed
    Feb 8, 2015, 10:33:09 AM    /Library/Logs/DiagnosticReports/SymDaemon_2015-02-08-103309_[redacted].cpu_reso urce.diag [Click for details]
    Feb 7, 2015, 06:59:23 PM    /Library/Logs/DiagnosticReports/SymDaemon_2015-02-07-185923_[redacted].cpu_reso urce.diag [Click for details]
how about you?
regards

Where to set up a notice message before we close a safari page

Hi Safari Experts,
Just a question. usually when we click the close button on safari pages. Its actually will automatically pop up a message to user to ensure that is that user really want to close the page. May I know how can I enable this feature back. I loves this feature so much.
I using Version 5.1 (7534.48.3)
I had lost this feature once I upgrade my OS into Lion.
Thanks,
Best Regards,
Kok Tung Terry Chu

I know the option to set it up is on the My Verizon App on my iPad, but I sure can not find the option on the MyVerizon site.

Safari will lock up on my MacBook Pro. Force quit doesn't help. When I try to restart the computer, I get an error saying Safari cancelled the restart. I have to press the power button to shut down the computer.

While I'm using safari, it will freeze up. When I force quit safari and reopen it, I find that I'm back to where I was when I did the force quit and safari remains locked up. When I try to restart the computer, I get a pop up that says that safari cancelled my restart. I then press the power button to shut down the computer. When I reboot the computer and open safari, I see all the tabs and windows that were opened when this issue began, only this time safari isn't frozen. This problem started yesterday.
Has anyone experienced the same problem? Is there a fix for this problem?

Try Resetting Safari: Open Safari. Cick on the name Safari in the menu bar. In the drop down menu click Reset Safari.

How do I keep more than one safari page open at the same time?

New to Mac. I'm used to being able to have several applications open at the same time, and able to check emails, eBay, camera for downloading photos, etc., but when trying this on Mac, I can't seem to figure out how to swing from email to something else....oh, it opens up eBay and other pages, but not where I left it...I have to keep starting from the beginning...name, password, etc. I can't have 3, 4 or 5 safari pages open at the same time?? This is making my life cumbersome, and running back to the basement office and using my dying Dell desktop where life was a bit simpler. Sometimes I need to copy a few paragraphs on one website into another....and its taking me way too long to get this done. I know there's a way of doing this on Mac....

Hi Suzkas,
I was new to mac a short time ago and I had frustrations in the learning curve especially as I was so used to working with PC.
If you look at the top left of the screen you will see the words SAFARI next to the apple logo. if not then either open safari or click on the window and the mac will then show safari at the top. If you now click on FILE you can select NEW WINDOW or NEW TAB as you wish. I often use new tab and switch between them. If you go to VIEW and select CUSTOMISE TOOLBAR you can drag an icon to the top of the safari window and you won't have to keep going to the menu to add a new tab. I will sometimes select new window to keep something separate from my other work.
If you close down a window you will often lose your place, but using the tab system you will leave the window active unless you select the cross to terminate. If you have a separate window open you can select the orange blob (between the red and green at the top) and the window will slide down to the dock and stay there, active, for you to return and continue.
Hope this help, stay with it, go see the instore staff and pretty soon you wont look back
PS I have PARALLELLS6 running with a copy of windows 7 on my mac. This means that I can switch to microsoft if I want to. However, with office for mac installed I rarely need to now, the only time I ever open windows is for an application that has no mac version.

Mac - how do I assign safari pages to a space

I work on several projects in Google AdWords. I would like to assign each project to a specific space so that when I reboot (I like to shutdown every night) I will find my mac in roughly the same arrangement as the night before. I know how to assign apps to spaces , although I find this doesn't always work, so that is not purely the solution. When I work on a specific Google AdWords project, I might have several Safari pages open along with specific Word and Excel docs, and Adwords Editor. When I reboot in the am, I find that all Safari pages have opened the night before are now in the space assigned to Safari and I have to go through the cumbersome time-consuming business or reassigning docs or Safari pages to a vacant space in order to better see and concentrate on just the project on which I want to work. There must be an App for That! Please help me find it.
Thanks ahead,
gerry

Wonder if there are any project management, window management apps that might address this issue. I think I've seen some but don't recall names.

Can't log in on a safari page

I need to log in on a Safari page but cannot even enter my username or password. What's up?

I'm not sure that another browser will solve your problem. For instance, I use the iCab browser and when Apple changed this support site, I could not input text into the text field just like you described. It was frustrating. iCab updated the browser shortly after Apple changed the site and now I can input text into the text field on this discussion site.
iCab has a feature (like some other browsers) where it can identify itself as another browser. I can't remember the name of this feature - user agent I think it's called - but you can choose from a number of other browsers - Safari being one of them. The irony here is that I had to identify the iCab browser as Safari in order to get it to do what I needed it to do on this site!
Yes ... the iPad made simple. good luck with the book! Post back after you read it!

Is there a way to view Internet history if it has been cleared for the safari page on an iPad 2?

Is there a way to view internet history on an ipad2 after it has been cleared from the safari page?

If you had backed up your iPad prior to deleting the Safari history, that history should be in the last backup.
This is what is contained in the iPad backups - copied from Apples support site.
http://support.apple.com/kb/HT4079
Information iTunes will back up
Safari bookmarks, cookies, history, and currently open pages.
Map bookmarks, recent searches, and the current location displayed in Maps.
Application settings, preferences, and data.
Contacts.
Calendars.
CalDAV and subscribed calendar accounts.
YouTube favorites.
Wallpapers.
Notes.
Mail accounts.
Autocorrect dictionaries.
Camera Roll.
Home screen layout and web clips.
Network settings (saved Wi-Fi hotspots, VPN settings, network preferences).
Paired Bluetooth devices (which can only be used if restored to the same iPad that did the backup).
Keychain (This includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some other applications. The keychain can only be restored from backup to the same iPad. If you are restoring to a new device, you will need to fill in these passwords again.)
Managed Configurations/Profiles.
MobileMe and Microsoft Exchange account configurations.
App Store Application data (except the Application itself, its tmp and Caches folder).
Per-app preferences allowing use of location services.
Offline web application cache/database.
Autofill for webpages.
Trusted hosts that have certificates that cannot be verified.
Websites approved to get the location of the device.
In-app purchases
You should be able to restore your iPad from the backup to restore Safari's history.

How can I print a Safari page without the links being printed and cover other text?

How can I print a Safari page without the links being printed and covering other text?

Try printing the page as PDF.
From your Safari menu bar click File > Print > Save As PDF then print the PDF file.
If you don't want to do it that way, reset the print system.
Mac OS X: How to reset the printing system

The main part of the safari page is grey and won't respond/can't type in any commands. I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?

The main part of the safari page is grey and won't respond/can't type in any commands. I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?
Help, please.

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours to pay a 100 pounds.Using my ipad I looked it up and it appears to be a very common virus.I am worried about my Mac(relieved at the same time that I am not a cyber criminal
!) so anyway what should I do.I tried to fonce quit and then open safari but only that page keeps opening up.Looking up online their was a suggestion to reset safari, but I am unable to click on the reset safari tab as the pop up for stay on page keeps coming up.i have switched off my lap top now.But am really worried.How can I get rid of it?

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing.

I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.

The iphone is designed to be synced to your computer or cloud service. Your contacts should be in whatever program/service you have chosen to sync.
If you have failed to do this, then they are likely gone.

Safari pages locked up

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