Safari prevents shutdown

When I click "shutdown" on my MacBook PRO, I get a popup saying "Safari Cancelled Shutdown" then if I try to close Safari the "Quit Safari" is gray and none functional. Even if I let it set for several hours and try again it has not resolved. If I hold down the power button and force shutdown, then when I reboot it works fine for awhile then repeats the whole cycle. All software is updated.  Any ideas?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only Guest login created by Find My Mac.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Similar Messages

  • Backupd-helper is preventing shutdown.

    When I shut down my MacBook (Mid-2010 13" Unibody), It hangs for a minute or so and then displays the message that Backupd-helper is preventing shutdown. The only way I can shut down is holding down the power button for a couple of seconds before it powers down.
    This started happening after I update to 10.8.1

    Same problem. I have a late 2011 i7 macbook running 10.8.1. With Safari running, I close the lid to sleep it and that's where I think my problem starts. After I open it, I will press command-option-esc to bring up force quit, and there it is! Backupd-helper
    I don't like weird stuff happening on my brand new machine so I took drastic action, as suggested on another thread dealing with shutdown problems. I did a complete reinstall of 10.8.1 from a usb stick. I wiped my drive, twice. Then I reinstalled the os and brought my mac back to life. Basically back to square one when I originally uprgraded from 10.7. (I've read that's the best way to install the OS, from a usb stick doing a drive wipe.)
    The same problem occurred after I wiped the drive and reinstalled everything. Same exact thing with sleeping, safari, etc.
    My fix is to check the force quit dialogue before shutting down. Hmmm, that's silly seeing as 10.8 is excellent and fast. 10.8.2 ?

  • Mail is preventing shutdown

    Every time I try to shut down I get told that Mail is preventing shutdown, I know how to force quit but how do I prevent it from happening in the first place?

    Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
    ~/Library/Containers/com.apple.MailServiceAgent
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • ACTIVE PROCESS PREVENTS SHUTDOWN OPERATION IN ALERT LOG

    Shutdown immediate seems to be hanged for few hours.............
    Alert log said that...........
    ACTIVE PROCESS PREVENTS SHUTDOWN OPERATION ..........
    Extract of alert_log:
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 11:52:59 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 11:58:00 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:03:01 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:08:03 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:13:04 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:18:05 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:23:07 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:28:08 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thu Aug 12 12:33:09 2010
    SHUTDOWN: Active processes prevent shutdown operation
    Thanks in advance.......
    Regards,
    New2DBA

    Connect sqlplus "/as sysdba" then shutdown abort Refer below metalink doc
    *Getting Shutdown: Active Processes Prevent Shutdown Operation [ID 780167.1]*

  • Safari prevents closedown after mavericks

    safari prevents closedown after mavericks install have to forcequit also safari hangs. what is the answer please? thanks.

    Do you have any Safari extentions?
    Safari > Preferences > Extentions

  • I can't get Safari to quit. Even if I try a restart, Safari prevents it.

    I can't get Safari to quit. Even if I try a restart, Safari prevents it.

    Choose Force Quit from the Apple menu and shut Safari down from there.
    (91782)

  • Safari canceled shutdown

    Hi everyone.
    I have this 'Safari canceled shutdown' issue with Safari, every time I open any page.
    I Force Quit to close it and shutdown, but i'm looking for a definitive fix of the issue.
    Anyone have some suggestion?
    Safari 7.1

        Safari > Preferences > Extensions
        Turn those off and relaunch Safari again.
        Turn those on one by one and test.

  • My MacBook Pro won't start after I forced quit because Safari stopped shutdown

    I was deleting items of my external drive through MacBook keeper and when I went to shut down Safari (which was open) stopped the shutdown process. So in the end I force quit the computer. When it came to restarting I get the usula apple symbol and sound when start up begins but there it stops. The spoked wheel just keeps spinning below the Apple Symbol. Can anyone help?

    I have managed to get into my computer through the OS X install disk but now my wi fi hardware is gone. Ie no airport.
    When I try to re install the airport extreme wi fi base station software  it tells me it can't be installed as this version of Mac OS X (Lion) on is volume is not supported.
    Not even an Ethernet cable gets me on line. In system preferences when I do a network diagnostic all I get is the spinning disk. Again, any ideas how to get around this?
    Thanks

  • How many iPhones stolen per day? Prevent shutdown.

    Dear friends.
    Since I had my iPhone stolen I'm searching for a way (without jailbreaking it) to prevent that my new iPhone gets lost.
    "Find my iPhone" is only useful when the thief is dum.b as hel.l and when nobody has found it (yet).
    Does Apple see comercial advantages on this situation? How many iPhones are stolen a day?!
    I mean, why in the world wouldn't you develop security apps and security features so we don't lose our beloved phones?
    This is serious, and it seems Apple doesn't care. I don't want to jailbreak my iPhone, but you are not helping, Apple!
    I would like to see a Restriction setting that would block the shutdown of my iPhone when it's locked. It would require a passcode to shut it down. It's so simple!
    This way thieves wouldn't be able to shut it down!
    The same works for Airplane mode and Wi-Fi. A passcode should be required to turn it off (if I enable this feature).
    Advanced considerations: DFU mode and recovery mode should "expire", the iPhone should reset itself after some time (e.g. 10 minutes) so the iPhone would come back to life and allow tracking.
    SECURITY!
    So far nothing was done in this area. I believe Apple should pay more attention to this.
    Best regards,
    Will

    Will Segatto wrote:
    Dear friends.
    Since I had my iPhone stolen I'm searching for a way (without jailbreaking it) to prevent that my new iPhone gets lost.
    "Find my iPhone" is only useful when the thief is dum.b as hel.l and when nobody has found it (yet).
    Does Apple see comercial advantages on this situation? How many iPhones are stolen a day?!
    I mean, why in the world wouldn't you develop security apps and security features so we don't lose our beloved phones?
    This is serious, and it seems Apple doesn't care. I don't want to jailbreak my iPhone, but you are not helping, Apple!
    I would like to see a Restriction setting that would block the shutdown of my iPhone when it's locked. It would require a passcode to shut it down. It's so simple!
    This way thieves wouldn't be able to shut it down!
    The same works for Airplane mode and Wi-Fi. A passcode should be required to turn it off (if I enable this feature).
    Advanced considerations: DFU mode and recovery mode should "expire", the iPhone should reset itself after some time (e.g. 10 minutes) so the iPhone would come back to life and allow tracking.
    SECURITY!
    So far nothing was done in this area. I believe Apple should pay more attention to this.
    Best regards,
    Will
    Sorry requiring a passcode to shut down the phone isn't a good idea.
    do you know how many users forget their 4 digit passcode to unlock their phones - use the search function at the top right and you'll see all the threads.

  • [Solved] /bin/mount hanging, preventing shutdown

    Hi,
    Upgraded my system today - got a problem with symbolic links to /var/run and /var/somethingelse which I solved using the solution in another post. But now mount shows a continuous 100% system load, and I am unable to kill (even -9) it. It also prevents me to shutdown the machine.
    I just have two HDs in the computer, no USB disks or sticks. Booting seems OK, except for the message that /bin/mount is timing out (or something) and will be killed (which I guess it isn't).
    Any ideas?
    -peter
    Last edited by durian (2012-06-15 06:18:15)

    I am not sure if the mount showing 100% and not being able to shutdown are related or not.
    but here's another thread -- not being able to shutdown. :: https://bbs.archlinux.org/viewtopic.php?id=143113
    As for your mount issue -- are you using any nfs shares? if so, do you have the netfs daemon in your DAEMONS array?

  • Safari Auto Shutdown in Yosemite

    Hi All,
    Ever since I upgraded to Yosemite, my safari will auto shutdown itself. There is not telling when it will auto shutdown but usually if I left it open overnight or during the day. I'm not sure if its considered a crash because usually a crash window will prompt telling you the app has crashed. I have at least 80GB free space and my iMac is only a year old therefore it can't be hardware problem. I would have other apps like iTunes and iPhoto or Mail opened and they stay open throughout.
    Anyone has the solution for this?
    Thank you!

    Hi Patrick,
    Thanks for the info. Just tired it and left over night and still Safari disappeared when I check in the morning.

  • Safari prevents JavaScript window resize?

    Hello,
    I'm working to integrate some streaming video into an intranet site via popup windows. It seems that Safari is not responding to the JavaScript self.resizeTo or self.moveTo methods when we attempt to put the streaming media player into fullscreen mode.
    For additional context:
    Tthe expansion to fullscreen is initiated by clicking on a button in a Flash media application, but there is a defined JavaScript event handler that will subsequently call the self.resizeTo and self.moveTo methods on the browser window. This is not working in Safari, though it works in IE and Firefox.
    If there are considerations or caveats that relate to JavaScript and the manipulation of window size/placement, I would greatly appreciate any information.
    I found this link (http://lists.evolt.org/archive/Week-of-Mon-20050228/170191.html) that may be relevant to this discussion, but I haven't seen it validated.
    Thank you in advance.
    Regards,
    Benson
    Macbook Pro   Mac OS X (10.4.7)  

    After some testing, it appears that my problem does not exist with basic JavaScript window resizing and movement. In test scenarios, when javascript commands are placed in anchor tags, clicking the links will result in appropriate window movement and resizing. The issue seems to be the fact that the window resizing is not directly user initiated (at least not by clicking on an HTML link).
    Are there any features of Safari that would prevent Flash-driven events from successfully triggering JavaScript actions?

  • "xpcom.dll" file missing in Safari preventing browser from working

    I cannot get Safari to work on my Windows 7 anymore. It started after the last upgrade to 5.1.7.
    I have since then continously been receiving an error message every time I try to access settings.
    I uninstalled the upgraded version and downgraded to an earlier Safari version. That gave me even more errors.
    The browser is now uninstalled and I thought I ask for assistance before downloading it again... Grateful for any tips or advise.
    I have read about this issue on other forums and walls, but so far, none of the offered solutions there is working in my case.
    Thanks in advance for reading!

    I have the same issue with Safari, but with mp3 files not playing using a HTML5 player on my website. I have hotlink protection enabled and the audio plays on every other browser except Safari, so there's seems to be a problem playing any videos or mp3 files when hotlink protection is enabled.

  • Safari slowdowns/ shutdowns problem

    I have an approximatly four year old macbook which I have been running safari great for many years.
    But lately, safari is failing all the time, it freezes and needs much time to load stuff, if it doesn´t shut down completely and have to be restarted. Is there anything I can do do to fix this?
    I know my mac is getting old, but it works very well still so would really like to try to fix this problem with safari.
    Any help will be much welcome!
    Hedda - NO

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is localized to your user account, or is system-wide. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Any application you run will behave as if you were running it for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    As Guest, launch the application(s) and test. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

  • Detect and Prevent SHUTDOWN ABORT

    Hello all,
    Is there any way to pre-detect the database when (for some reason) it is about to shutdown with the abort option?
    My concern, is whether there exist any way that can be used to notify the user (even the sysdba) that such event happened

    Hello back,
    This is what I've found the day the db went down, and the trigger was not fired
    Wed Jul 27 04:32:38 2011
    Errors in file d:\oracle\admin\db_name\bdump\db_name_lgwr_1988.trc:
    ORA-00345: redo log write error block 180877 count 2
    ORA-00312: online log 1 thread 1: 'D:\ORACLE\ORADATA\db_name\REDO01.LOG'
    ORA-27072: skgfdisp: I/O error
    OSD-04008: WriteFile() failure, unable to write to file
    O/S-Error: (OS 33) The process cannot access the file because another process has locked a portion of the file.
    Wed Jul 27 04:32:40 2011
    Errors in file d:\oracle\admin\db_name\bdump\db_name_lgwr_1988.trc:
    ORA-00340: IO error processing online log 1 of thread 1
    ORA-00345: redo log write error block 180877 count 2
    ORA-00312: online log 1 thread 1: 'D:\ORACLE\ORADATA\db_name\REDO01.LOG'
    ORA-27072: skgfdisp: I/O error
    OSD-04008: WriteFile() failure, unable to write to file
    O/S-Error: (OS 33) The process cannot access the file because another process has locked a portion of the file.
    LGWR: terminating instance due to error 340
    Wed Jul 27 04:32:43 2011
    Errors in file d:\oracle\admin\db_name\bdump\db_name_pmon_7312.trc:
    ORA-00340: IO error processing online log  of threadI do not know what the real reason could be.
    I just thought, that "ringing a bell" when the db goes down would have been a solution while looking at the source
    cousing the error.

Maybe you are looking for

  • Child CPs are always in PENDING STATE.

    Procedure parent_cp (errbuf out nocopy varchar2, retcode out nocopy varchar2) IS ret number; i number; BEGIN fnd_msg_pub.initialize; BEGIN ---Block A req_data := fnd_conc_global.request_data; if (req_data is not null) then i := to_number(req_data); i

  • Sound Designing in FCP

    I'm doing a little sound design on a small project that must stay in-house, so I do not have access to a DAW. I have to do all the mixing within FCP. I am trying to keep the mix down to 10 channels, but am still getting ignored keyframes, dropouts an

  • Creating Web Service Proxy From WSDL - Error SPRX046

    We are attempting to create some Web Service proxy objects from some WSDL files. Some of the WSDL files contain message definitions with multiple parts such as <i><wsdl:message name="GetNewSubmissionsResponse">       <wsdl:part element="impl:Count" n

  • NetworkManager without ConsoleKit (possible?)

    Hello there, I am struggling to get NetworkManager working without consolekit since I have switched to systemd. So far, after setting up systemd and recompiling polkit from ABS with the -systemd flag set, I "added session optional pam_systemd.so" to

  • Premiere Pro CC: Pre-Render stalls and hangs occassionally

    Hi all, is everyone else experiencing that after hitting enter to do a quick pre-render, the progress bar pops up but then the system just "hangs". The application doesn't really stop working, but there is no progress. It almost feels that the applic