Safari problem,,,,may be hacked,,,,would not open and 1-800-680-4131 showed up.....???
safari may be hacked,,,,would not open and the number 1-800-680-4131,,would fix my problem for $250.00.......does apple know about this and are they doing anything about it?
Yes, those are symptoms that Safari was hacked. It probably happened because you accidentally clicked on an ad or something that triggered it. You should definitely not pay the money to fix it.
The good news is that it probably only affects your web browser and not the entire computer.
Apple does already have several settings in the Safari Preferences that try to prevent hacks. But they can't prevent everything. It is especially difficult for a company to prevent "social engineering" hacks like "phishing" where users are tricked into clicking on things, because the hack is introduced by something outside the computer (the user that's been tricked).
Here are a couple of links I found about this type of problem. Note: I do not know how good these sources are, but because they do offer similar solutions they sound legitimate. In short, you can just reset Safari, and if it doesn't let you do that you can force Safari to quit and the reset it.
http://malwaretips.com/blogs/your-browser-has-been-locked-fbi-mac-os-x/
http://marcelbrown.com/2013/07/18/fbi-phishing-scam-affects-mac-users-how-to-byp ass/
Good luck!
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HT203353 Safari app on my MAC is not opening AT ALL? What should i do?
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Process: Safari [10145]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [10145]
User ID: 501
Date/Time: 2014-12-24 08:53:34.844 +0300
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: AD7E9700-4ED3-A3B7-D4BC-E942085C9ADE
Sleep/Wake UUID: 6FF175C5-6E72-441D-A79F-B2DDBFF1A5A2
Time Awake Since Boot: 87000 seconds
Time Since Wake: 2600 seconds
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010aa1a000-000000010aa1b000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff8f122cd1 _os_lock_spin_lock + 12
1 libsystem_malloc.dylib 0x00007fff8b70ae87 szone_malloc_should_clear + 116
2 libsystem_malloc.dylib 0x00007fff8b70a877 malloc_zone_malloc + 71
3 com.apple.CoreFoundation 0x00007fff90056dfe __CFBasicHashRehash + 206
4 com.apple.CoreFoundation 0x00007fff9005c7e0 __CFBasicHashAddValue + 80
5 com.apple.CoreFoundation 0x00007fff90064495 CFBasicHashAddValue + 325
6 com.apple.CoreFoundation 0x00007fff9009dc72 CFDictionaryAddValue + 226
7 com.apple.CoreFoundation 0x00007fff90097c76 __CFDictionaryApplyFunction_block_invoke + 22
8 com.apple.CoreFoundation 0x00007fff90097c30 CFBasicHashApply + 128
9 com.apple.CoreFoundation 0x00007fff90097b6a CFDictionaryApplyFunction + 186
10 com.apple.CoreFoundation 0x00007fff90215f30 -[CFPrefsPlistSource mergeIntoDictionary:] + 224
11 com.apple.CoreFoundation 0x00007fff9009bb0f -[CFPrefsSearchListSource alreadylocked_copyDictionary] + 367
12 com.apple.CoreFoundation 0x00007fff9009693a -[CFPrefsSearchListSource alreadylocked_copyValueForKey:] + 42
13 com.apple.CoreFoundation 0x00007fff9020f41c ___CFPreferencesCopyAppValueWithContainer_block_invoke + 60
14 com.apple.CoreFoundation 0x00007fff901dcf89 +[CFPrefsSearchListSource withSearchListForIdentifier:container:perform:] + 729
15 com.apple.CoreFoundation 0x00007fff9020f397 _CFPreferencesCopyAppValueWithContainer + 183
16 com.apple.CoreFoundation 0x00007fff9020f4ad _CFPreferencesGetAppBooleanValueWithContainer + 29
17 com.apple.MultitouchSupport.framework 0x00007fff933eba4b MTDeviceCreateFromService + 715
18 com.apple.MultitouchSupport.framework 0x00007fff933f8c4c _mthid_copyAvailableDevicesInfo + 242
19 com.apple.HIToolbox 0x00007fff8fd80d43 HaveBuiltinTrackpadConnected + 34
20 com.apple.HIToolbox 0x00007fff8fd80cfc TISHardwareSupportsGestureHandwriting + 39
21 com.apple.HIToolbox 0x00007fff8fd808c9 SyncHandwritingHotKey + 36
22 com.apple.HIToolbox 0x00007fff8fd7f8fd _FirstEventTime + 1086
23 com.apple.HIToolbox 0x00007fff8fd7f385 RunCurrentEventLoopInMode + 49
24 com.apple.HIToolbox 0x00007fff8fd7f0be ReceiveNextEventCommon + 179
25 com.apple.HIToolbox 0x00007fff8fd7effb _BlockUntilNextEventMatchingListInModeWithFilter + 71
26 com.apple.AppKit 0x00007fff96c656d1 _DPSNextEvent + 964
27 com.apple.AppKit 0x00007fff96c64e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
28 com.apple.Safari.framework 0x000000010aa98ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
29 com.apple.AppKit 0x00007fff96c58e23 -[NSApplication run] + 594
30 com.apple.AppKit 0x00007fff96c442d4 NSApplicationMain + 1832
31 libdyld.dylib 0x00007fff937555c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9363a22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8a07ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff93639132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010c65288b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010c64f9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010b809a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8e0c82fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0c8279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e0c64b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff93639946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e0c64a1 start_wqthread + 13
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff9363452e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9363369f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff93426d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff93426c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8e0c82fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8e0c8279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8e0c64b1 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9363452e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9363369f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff900c6b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff900c5fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff900c5838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8bf04d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff911dab7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8e0c82fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8e0c8279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8e0c64b1 thread_start + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff936393f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff8e0c82fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8e0c8279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8e0c64b1 thread_start + 13
Thread 14:
Thread 15 Crashed:
0 libsystem_pthread.dylib 0x00007fff8e0c6695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8ca14b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8ca0d620 fprintf + 186
3 ??? 0x00000001134755dc 0 + 4618409436
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff792951d8 rcx: 0x00007fff792951f0 rdx: 0x00000000000000a0
rdi: 0x00007fff792951f0 rsi: 0x00007fff8e0c6b14 rbp: 0x000000011346de30 rsp: 0x000000011346ddb0
r8: 0x0000000113479000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff792946b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8e0c6695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10aa1a000 - 0x10aa1afff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10aa22000 - 0x10b35bff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10b7ff000 - 0x10bd12ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10be7e000 - 0x10c132fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10c40a000 - 0x10c40afff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10c413000 - 0x10c54fffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10c64b000 - 0x10d5f0ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x112c28000 - 0x112ed0ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x113464000 - 0x113464fef +cl_kernels (???) <8371BDAC-1CD3-47C7-80F9-6AED0F0BA53C> cl_kernels
0x113472000 - 0x113472ff5 +cl_kernels (???) <29077513-0962-443A-85A2-6634A9B981F5> cl_kernels
0x1134b4000 - 0x1134dcffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x11403d000 - 0x114123fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6f4e6000 - 0x7fff6f51c837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8866d000 - 0x7fff88675ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff88736000 - 0x7fff888a1ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff888a2000 - 0x7fff888d9ffb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff888da000 - 0x7fff888ddfff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88b59000 - 0x7fff88b63fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff88b64000 - 0x7fff88b65fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
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0x7fff9210a000 - 0x7fff9210cfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff9210d000 - 0x7fff92116fff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff92117000 - 0x7fff92134ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff92207000 - 0x7fff922a8ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff923aa000 - 0x7fff9258fff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff92590000 - 0x7fff925a9ff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff925aa000 - 0x7fff925aeff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff925af000 - 0x7fff92623fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff92624000 - 0x7fff92707fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff92708000 - 0x7fff92838fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff92d4d000 - 0x7fff92d55ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff92d56000 - 0x7fff92d7aff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff92d7b000 - 0x7fff92e3eff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff92ea5000 - 0x7fff92ef3fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff92ef6000 - 0x7fff92fe8ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff92fe9000 - 0x7fff92fecfff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff92fed000 - 0x7fff93267fff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff932c1000 - 0x7fff932c5ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff932c7000 - 0x7fff933e9ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff933ea000 - 0x7fff933feff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff933ff000 - 0x7fff935afff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff935d9000 - 0x7fff935ddfff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff935de000 - 0x7fff935defff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff93602000 - 0x7fff93614fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff93615000 - 0x7fff93616fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff93617000 - 0x7fff93622ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff93623000 - 0x7fff93640fff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff93641000 - 0x7fff9364cff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9364d000 - 0x7fff93652ff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff9365d000 - 0x7fff9373aff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff9373b000 - 0x7fff93751ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff93752000 - 0x7fff93755ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff9376f000 - 0x7fff9377cfff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff9377d000 - 0x7fff937c9ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff937ca000 - 0x7fff937e4ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff93887000 - 0x7fff93889ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff9388a000 - 0x7fff939c7fff com.apple.ImageIO.framework (3.3.0 - 1038) <611BDFBA-4BAA-36A8-B7E0-3830F3375E53> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff939c8000You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Minefield just would not open pages, whatever I tries to type in the addressbar the URL just stayed there and nothing happened. Even if I opened a new tab and put a new url again it did not even start loading the page. This is happening since the last updates from today or yesterday. I already removed minefield and installed it again
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/5.0 (Windows; Windows NT 5.2; Win64; x64; rv:2.0b3pre) Gecko/20100728 Minefield/4.0b3pre ( .NET CLR 3.5.30729; .NET4.0E)Create a new profile as a test to check if your current profile is causing the problems
See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also http://kb.mozillazine.org/Browser_will_not_start_up
You can discuss issues with Namoroka 3.6 and Minefield 4.0 nightly and alpha/beta builds at the MozillaZine Firefox Builds forum.
That forum is better suited to discuss such issues.
You need to register on the MozillaZine forum site in order to post at that forum.
See http://forums.mozillazine.org/viewforum.php?f=23 -
I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?
uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I Lost my contacts . I don't sync. Why should I have too? Very frustrating. I read on this forum iPhone was designed to work with computer. Then I guess this phone is not for me.
My fb and my iMessage would not open. So I turned of my phone and turned it back on. Bang ! They were gone. Funny how I never have problems with my itouch.“the EU is considered one country for warranty purposes“
Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
Some how you need to get your phone back to Switzerland.
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