Safari problems, don't know how to fix!!

I just bought a new Mac Mini, system 10.10 with Safari 8.0. I'm regretting the decision! I see other people are having a lot of problems with Safari too (or is it the system?). I get pop-up ads even though my preferences are set to block them, when I open a new tab it's pre-loaded with a fake site, when I click on a link in a search engine it takes me to a fake site, portions of the page don't load, etc. I am getting extremely frustrated! I know the cause of the problem is Safari but I don't know how to fix this! I see lots of posts for fixing individual problems but is there something I can do to fix everything? I wish I hadn't bought this computer, but I need a computer and all my data is on a mac. Please help, I'm not tech-savvy and this is driving me bonkers.
Thanks,
Lizzy

Lizzy Scott wrote:
I think I'll take it to the Apple store and ask them to do a clean install
That's really overkill, but if that's what is necessary to make you feel better about using the computer, so be it. If you want to avoid that, see the links I gave you.
(I wish they'd given us disks with the computer so I could do my own clean install!).
You actually can do your own clean install, and no disks are required these days. Hold down command-R at startup to enter recovery mode. From there, you can use Disk Utility to erase the hard drive, then reinstall the system (which will require being able to download about 4+ GB from Apple's servers). Be sure you have good backups first, as this will destroy everything on the hard drive.
For more information on how to do this properly, and not import something from the backups of the old system, see:
How to reinstall Mac OS X from scratch
BTW, for the future, you could create two accounts for your son - one for homework, with fewer websites allowed but no time limits, and one for games, with time limitations but allowing access to sites like Webkinz. Then he can't mess up your account.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)

Similar Messages

Maybe you are looking for