Safari shutting down because of UltraMPto.so plugin. Help!
Every 20 minutes or so safari is unexepectedly quitting because of a plugin called UltraMPto.so. I don't know where this plugin came from. PLEASE HELP. It is very frusterating:( Here is the message that I receive:
rocess: Safari [376]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.5 (6534.55.3)
Build Info: WebBrowser-75345503~2
Code Type: X86-64 (Native)
Parent Process: launchd [111]
PlugIn Path: /Users/Shared/.UltraMPto.so
PlugIn Identifier: .UltraMPto.so
PlugIn Version: ??? (???)
Date/Time: 2012-04-10 19:57:15.803 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 641595 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 26804 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: ******
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
<Edited By Host>
Application Specific Information:
abort() called
You're infected with a variant of what’s commonly called the “Flashback” or “Fakeflash” malware, although the names are obsolete.
If you’re certain you know when that happened, and you back up with Time Machine or something similar, you can save yourself a lot of time by restoring your whole system from the most recent snapshot taken before it was infected. Then take Steps 8, 9, and 11 below.
How can you tell when the infection took place? All you can be sure of is that you were infected some time before the problems started. You may have visited a blog that prompted you to install some kind of software, or a “certificate.” If you remember doing that recently, mention it in a reply, but don’t post a link.
If you don’t know when you were infected, there's no easy, reliable way to remove the malware, because it's constantly changing. There are differences of opinion on this site as to the best of course of action, so you should do your own research before deciding how to proceed.
I suggest you take the following steps:
1. Disconnect the infected machine from the Internet immediately.
2. Back up all data to at least two different devices, if you haven't already done so.
3. Boot from your recovery partition (if running Mac OS X 10.7 or later) or your installation disc (if running an earlier version of the Mac OS), launch Disk Utility, and erase the startup volume. This action will destroy all data on the volume, so you must be sure of your backups.
4. Reconnect to the Internet and install the Mac OS.
5. Reboot and go through the initial setup process to create an account with the same name as your old one. Don’t import anything from your backups at this stage.
6. If running Mac OS X 10.6.x or earlier, run Software Update. You may have to run it more than once to fully update your system.
7. Restore the contents of the top-level subfolders of your home folder except “Library” from the most recent backup. The Library folder may contain components of the malware. This is where restoring becomes difficult, and I can only give general guidelines.
Of the top-level subfolders of Library that are visible in the Finder, I think it’s safe to restore the following, which contain most of the data you’d want to keep:
Audio
Calendars
ColorSync
Colors
Favorites
FontCollections
Fonts
Images
Keychains
Mail (except Mail/Bundles)
Safari (except Safari/Extensions)
The following are not safe to restore, at least not in full:
Application Support
Internet Plug-Ins
LaunchAgents
Preferences
If you have Time Machine snapshots of these folders that you’re sure are older than the infection, you can restore from one of those snapshots.
Folder not mentioned above may or may not be safe. If in doubt, don’t restore them. Don’t restore any hidden files or folders, no matter where they are. Hidden files should be considered suspicious.
8. If you’re running Mac OS X 10.5.8 or earlier, launch Safari and select Safari ▹ Preferences… ▹ Security from the menu bar. Uncheck the box labeled Enable Java. Because of known bugs, Java in those OS versions is unsafe to use on the Internet. (Note: I’m not referring to JavaScript, which is unrelated to Java, despite the similar names.) If you’re running Mac OS 10.6.8 or later, you should still disable the Java web plugin unless you really need it. Few websites have legitimate Java content nowadays. If you encounter one that does, enable Java temporarily.
9. Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Take this step only after you’ve secured your system in the preceding steps, not before.
10. Reinstall your third-party software from fresh downloads or original media, not from backups which may be contaminated.
11. If you use any third-party web browsers, disable Java in their preferences. As with step 8, this step is mandatory if you’re running any version of Mac OS X older than 10.6. Otherwise it’s optional, but recommended.
Similar Messages
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Safari Shut Down ...
Hi there,
Last week I posted the same question and, for a short time, all seemed to be well, until ...
I have Leopard and all the latest software updates. However, Safari stays open for around 5 mins and then shuts down requesting me to send a report to Apple.
It has been suggested that I remove the Safari Cache Files User/Library/Caches/com.apple.safari and also the User/Library/Prefrences/"com.apple.safari.plist".
I have done both of these but still Safari shuts down on me ... err, help?
Thanks!Hi sky-pix-
It may be worth contacting the site administrator to inquire if it is a known problem on their behalf.
Did another browser work?
Thanks for the star!
-DaddyPaycheck -
Your computer has shut down because of a problem
Hi there,
I have a Macbook Air which is about 3 months old now, and in the last couple of months, applications have started hanging, the keyboard is sluggish in Safari, and more specifically, I've had loads of times when I've opened the lid after the machine has been on sleep, and received the message "Your computer has shut down because of a problem".
I've been on to Apple support, and they took me through how to repair disk permissions, reset the System Management Controller, and clear the caches. But I just had the same thing this morning.
The latest kernel panic from the Console is shown below - is anyone able to shed any light on this?
Thanks
Stuart
Sun Jan 20 02:12:31 2013
panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
RSP: 0xffffff80f61db2c0, RBP: 0xffffff80f61db2f0, RSI: 0xffffff80f61db398, RDI: 0xffffff80171cf7b0
R8: 0x0000000000000000, R9: 0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f61daf60 : 0xffffff8005a1d626
0xffffff80f61dafd0 : 0xffffff8005ab7e75
0xffffff80f61db1a0 : 0xffffff8005acd3bd
0xffffff80f61db1c0 : 0xffffff8005a43ca1
0xffffff80f61db2f0 : 0xffffff8005a435d2
0xffffff80f61db3d0 : 0xffffff8005a245ed
0xffffff80f61db400 : 0xffffff8005def11a
0xffffff80f61db420 : 0xffffff8005def2d2
0xffffff80f61db450 : 0xffffff8005e50530
0xffffff80f61db470 : 0xffffff8005e501d1
0xffffff80f61db500 : 0xffffff8005e4fd3c
0xffffff80f61db560 : 0xffffff7f860161be
0xffffff80f61db600 : 0xffffff8005b1f855
0xffffff80f61db660 : 0xffffff8005adabe1
0xffffff80f61db750 : 0xffffff8005b1292e
0xffffff80f61db780 : 0xffffff8005ae16cf
0xffffff80f61db8c0 : 0xffffff8005ae0d6a
0xffffff80f61db920 : 0xffffff8005ae0c05
0xffffff80f61db950 : 0xffffff8005cfe410
0xffffff80f61db9f0 : 0xffffff8005b12549
0xffffff80f61dba50 : 0xffffff8005dbe4ec
0xffffff80f61dbad0 : 0xffffff8005a0508b
0xffffff80f61dbef0 : 0xffffff8005a06b9f
0xffffff80f61dbf60 : 0xffffff8005a85b38
0xffffff80f61dbfb0 : 0xffffff8005ab2957
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 33825093742539
last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8766b000, size 28672)
last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8765d000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Any or all of the following third-party system modifications may be contributing to your problem:
Rapport
Telestream audio driver
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Uninstalling Rapport
Back up all data before making any changes. -
Safari shuts down when trying to open a link in a second tab or window.
If I try to open a link from a web site in a seperate tab or window safari shuts down then the "Report ot Apple" comes up. Does not matter what web site, even if I try to open another tab or window it shuts down. Have tried to reset permissions twice and checked fonts as suggested in another discussion. I tried the beta version and it was just as bed so deleted it.
Stats from the Report window follows. This is driving me nuts. Please help
Configuration
Model: Macmini2,1, BootROM MM21.009A.B00, 2 processors, Intel Core 2 Duo, 1.83 GHz, 1 GB
Graphics: kHW_IntelGMA950Item, GMA 950, spdisplays_builtin, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.4.8.3
Modem:
Bluetooth: Version 2.1.3f8, 2 service, 1 devices, 2 incoming serial ports
Network Service: External Modem, PPP (PPPSerial), ppp0
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS541680J9SA00, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8124
USB Device: HP Color LaserJet CM1312nfi MFP, (null) mA
USB Device: USB2.0 Hub, (null) mA
USB Device: USB 2.0 Storage Device, (null) mA
USB Device: Apple USB Modem, (null) mA
USB Device: Keyboard Hub, (null) mA
USB Device: USB Trackball, (null) mA
USB Device: Apple Keyboard, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
USB Device: IR Receiver, (null) mA
FireWire Device: HDD USB 2.0/1394A, Iomega, 400mbit_speed
Problem description.
Process: Safari [216]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.2.1 (5525.27.1)
Build Info: WebBrowser-55252701~1
Code Type: X86 (Native)
Parent Process: launchd [71]
Date/Time: 2009-03-27 14:36:20.061 -0400
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000007
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x00000007 0 + 7
1 com.apple.WebKit 0x9106d280 CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 112
2 com.apple.WebKit 0x9106d06a WebFrameLoaderClient::dispatchDidStartProvisionalLoad() + 106
3 com.apple.WebCore 0x92bd0487 WebCore::FrameLoader::continueLoadAfterWillSubmitForm(WebCore::PolicyAction) + 39
4 com.apple.WebCore 0x92bcfbf1 WebCore::FrameLoader::continueLoadAfterNavigationPolicy(WebCore::ResourceReques t const&, ***::PassRefPtr<WebCore::FormState>, bool) + 529
5 com.apple.WebCore 0x92bcf947 WebCore::FrameLoader::callContinueLoadAfterNavigationPolicy(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool) + 55
6 com.apple.WebCore 0x92bcf78e WebCore::PolicyCheck::call(bool) + 78
7 com.apple.WebCore 0x92bcf190 WebCore::FrameLoader::continueAfterNavigationPolicy(WebCore::PolicyAction) + 592
8 com.apple.WebKit 0x9106ccbc -[WebFramePolicyListener receivedPolicyDecision:] + 60
9 com.apple.WebKit 0x9106cc7a -[WebFramePolicyListener use] + 42
10 com.apple.CoreFoundation 0x91e96a3d _invoking__ + 29
11 com.apple.CoreFoundation 0x91e96428 -[NSInvocation invoke] + 136
12 com.apple.CoreFoundation 0x91e964f8 -[NSInvocation invokeWithTarget:] + 72
13 com.apple.WebKit 0x9106cb4f -[_WebSafeForwarder forwardInvocation:] + 367
14 com.apple.CoreFoundation 0x91e9696a __forwarding__ + 986
15 com.apple.CoreFoundation 0x91e969d2 CF_forwarding_prep0 + 50
16 com.apple.WebKit 0x9106c175 WebFrameLoaderClient::dispatchDecidePolicyForNavigationAction(void (WebCore::FrameLoader::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&) + 181
17 com.apple.WebCore 0x92bcd843 WebCore::FrameLoader::checkNavigationPolicy(WebCore::ResourceRequest const&, WebCore::DocumentLoader*, ***::PassRefPtr<WebCore::FormState>, void ()(void, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool), void*) + 435
18 com.apple.WebCore 0x92bcca37 WebCore::FrameLoader::load(WebCore::DocumentLoader*, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 199
19 com.apple.WebCore 0x92bcbbf3 WebCore::FrameLoader::load(WebCore::DocumentLoader*) + 227
20 com.apple.WebCore 0x92bcbadc WebCore::FrameLoader::load(WebCore::ResourceRequest const&, WebCore::SubstituteData const&) + 92
21 com.apple.WebCore 0x92bcb984 WebCore::FrameLoader::load(WebCore::ResourceRequest const&) + 100
22 com.apple.WebKit 0x9106b9e6 -[WebFrame loadRequest:] + 166
23 com.apple.Safari 0x0002d902 0x1000 + 182530
24 com.apple.Safari 0x0002d3b1 0x1000 + 181169
25 com.apple.Safari 0x000544dc 0x1000 + 341212
26 com.apple.Safari 0x0007f66d 0x1000 + 517741
27 com.apple.Safari 0x0007f584 0x1000 + 517508
28 com.apple.AppKit 0x9696353b -[NSApplication sendAction:to:from:] + 112
29 com.apple.Safari 0x0002c948 0x1000 + 178504
30 com.apple.AppKit 0x96a1217c -[NSMenu performActionForItemAtIndex:] + 493
31 com.apple.AppKit 0x96a11e81 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 220
32 com.apple.AppKit 0x969eeb5a AppKitMenuEventHandler + 6608
33 com.apple.HIToolbox 0x96177143 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
34 com.apple.HIToolbox 0x9617657d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
35 com.apple.HIToolbox 0x96192ed2 SendEventToEventTarget + 52
36 com.apple.HIToolbox 0x961c723d SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411
37 com.apple.HIToolbox 0x961eda8f SendMenuCommandWithContextAndModifiers + 59
38 com.apple.HIToolbox 0x961eda4c SendMenuItemSelectedEvent + 134
39 com.apple.HIToolbox 0x961ed95e FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 162
40 com.apple.HIToolbox 0x9623dc89 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1763
41 com.apple.HIToolbox 0x9623d553 _HandlePopUpMenuSelection7 + 627
42 com.apple.AppKit 0x96ada7ff _NSPopUpCarbonMenu3 + 3081
43 com.apple.AppKit 0x96ad9bec _NSPopUpCarbonMenu2 + 155
44 com.apple.AppKit 0x96ad9b4d _NSPopUpCarbonMenu1 + 82
45 com.apple.AppKit 0x96ad9aad -[NSCarbonMenuImpl _popUpContextMenu:withEvent:forView:withFont:] + 237
46 com.apple.AppKit 0x96ad98e6 -[NSMenu _popUpContextMenu:withEvent:forView:withFont:] + 285
47 com.apple.AppKit 0x96ad97c3 -[NSMenu _popUpContextMenu:withEvent:forView:] + 63
48 com.apple.AppKit 0x96ad977e -[NSMenu _popUpMenuWithEvent:forView:] + 52
49 com.apple.AppKit 0x96ea3e29 -[NSView rightMouseDown:] + 103
50 com.apple.AppKit 0x96ca5e12 -[NSControl _rightMouseUpOrDown:] + 526
51 com.apple.AppKit 0x96960ddd -[NSWindow sendEvent:] + 8511
52 com.apple.Safari 0x0002b0d3 0x1000 + 172243
53 com.apple.AppKit 0x9692cd49 -[NSApplication sendEvent:] + 2941
54 com.apple.Safari 0x0002ab58 0x1000 + 170840
55 com.apple.AppKit 0x9688a69f -[NSApplication run] + 847
56 com.apple.AppKit 0x968578a4 NSApplicationMain + 574
57 com.apple.Safari 0x000b9b16 0x1000 + 756502
Thread 1:
0 libSystem.B.dylib 0x926d53ae _semwaitsignal + 10
1 libSystem.B.dylib 0x926ffd0d pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x92b668ff WebCore::IconDatabase::syncThreadMainLoop() + 239
3 com.apple.WebCore 0x92b1f065 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
4 libSystem.B.dylib 0x926ff095 pthreadstart + 321
5 libSystem.B.dylib 0x926fef52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x926ce1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x926d59bc mach_msg + 72
2 com.apple.CoreFoundation 0x91e170ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x91e17cd8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x971cfebe CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x926ff095 pthreadstart + 321
6 libSystem.B.dylib 0x926fef52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x926ce1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x926d59bc mach_msg + 72
2 com.apple.CoreFoundation 0x91e170ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x91e17cd8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x00118d4d 0x1000 + 1146189
5 com.apple.Safari 0x00117fd3 0x1000 + 1142739
6 com.apple.Safari 0x00118081 0x1000 + 1142913
7 libSystem.B.dylib 0x926ff095 pthreadstart + 321
8 libSystem.B.dylib 0x926fef52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x926ce1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x926d59bc mach_msg + 72
2 com.apple.CoreFoundation 0x91e170ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x91e17cd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x912aad40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x912477ed -[NSThread main] + 45
6 com.apple.Foundation 0x91247394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x926ff095 pthreadstart + 321
8 libSystem.B.dylib 0x926fef52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9271d6f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x926ff095 pthreadstart + 321
2 libSystem.B.dylib 0x926fef52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000007 ebx: 0xa00ea760 ecx: 0xffffffff edx: 0xa00ea764
edi: 0x15d513c0 esi: 0xa00ea764 ebp: 0xbfffdbd8 esp: 0xbfffdb8c
ss: 0x0000001f efl: 0x00010286 eip: 0x00000007 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000007
Binary Images:
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0x9156c000 - 0x91594fff libcups.2.dylib ??? (???) <16bec7c6a004f744804e2281a1b1c094> /usr/lib/libcups.2.dylib
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0x96081000 - 0x9609fff3 com.apple.DirectoryService.Framework 3.5.5 (3.5.5) <f8931f64103c8a86b82e9714352f4323> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x960a0000 - 0x9616eff3 com.apple.JavaScriptCore 5525.26 (5525.26.2) <69e219e81bc886a94c4d4b310d393ab9> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9616f000 - 0x96477fff com.apple.HIToolbox 1.5.4 (???) <3747086ba21ee419708a5cab946c8ba6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96478000 - 0x9652affb libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
0x9656b000 - 0x965feff3 com.apple.ApplicationServices.ATS 3.4 (???) <8c51de0ec3deaef416578cd59df38754> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x965ff000 - 0x9668bff7 com.apple.LaunchServices 290.3 (290.3) <6f9629f4ed1ba3bb313548e6838b2888> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9668c000 - 0x966a1ffb com.apple.ImageCapture 5.0.1 (5.0.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x966a2000 - 0x966b2ffc com.apple.LangAnalysis 1.6.4 (1.6.4) <8b7831b5f74a950a56cf2d22a2d436f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x966b3000 - 0x96719ffb com.apple.ISSupport 1.7 (38.2) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9672c000 - 0x9674afff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x9674b000 - 0x96752ff7 libCGATS.A.dylib ??? (???) <386dce4b28448fb86e33e06ac466f4d8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x96753000 - 0x96795fef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x96796000 - 0x96850fe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96851000 - 0x9704ffef com.apple.AppKit 6.5.6 (949.43) <a3a300499bbe4f1dfebf71d752d01916> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97050000 - 0x97052ff5 libRadiance.dylib ??? (???) <8a844202fcd65662bb9ab25f08c45a62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x97086000 - 0x971ccff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <6a6623d3d1a7292b5c3763dcd108b55f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x971cd000 - 0x9726afe4 com.apple.CFNetwork 422.15.2 (422.15.2) <80851410a5592b7c3b149b2ff849bcc1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9726b000 - 0x97296fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi,
3rd party extensions are often a source of problems, so try removing the extensions you currently have installed (highlighted below):
0x291000 - 0x291ffd +com.yazsoft.SDEnhancer ??? (1.0) <a571737d639a52de7729e512a4a30cdf> /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x2d4000 - 0x2d4ffd +net.bti.ConciergeLoader ??? (1.0.2) <3824608b5cd9864fad7e8c0381c1166f> /Library/InputManagers/ConciergeLoader/ConciergeLoader.bundle/Contents/MacOS/ConciergeLoader
0x612000 - 0x640fff +net.bti.Concierge ??? (1.4.11) /Library/Application Support/Concierge/Concierge.bundle/Contents/MacOS/Concierge -
Safari shuts down when booking flights
Everytime I try to book a flight, Safari shuts down when it's trying to go to the page where it calculates the tax on the flights I have selected. I have no problem with any other pages or sites but I just can't get past this step.
Is this a compatibility problem with aircanada.com and Safari or a problem with my browser specifically?
I recently ran an update on my Adobe software (PhotoShop & In Design). Could this be causing it because I always seem to encounter quirks like this when I run updates? My mail was also incessantly asking for my password each time it checked for mail for two days but that seems to have corrected itself (I did go into Utilities>Passwords and reset them but it still occured for a day and now it's fine)
Any light you can shed on how to fix this would be greatly appreciated - I want to go home for the holidays!
iMac Mac OS X (10.4.7)Hiya,
Any light you can shed on how to fix this would be greatly appreciated - I want to go home for the holidays!
In the meantime, download a secondary browser to get your flight booked:
Camino
Firefox
Opera
OmniWeb
It crashes for me too when selecting the USA version of the site, and trying to book, say, Boston to Toronto.
From the crash it looks like a problem with the WebKit framework Safari uses for the drawing of webpages and would require a patch from the developers to work (or aircanada to change something on their site, I don't claim to know what however...). -
Why does my Safari shut down when loading a page?
Why does my Safari shut down when I'm trying to load a page?
Is this for a Mac? You posted in the Beta for Windows section, you might want to try the Beta for Mac pages instead and see if anyone there know a good fix. Is this just with Adobe's PDF reader, or with Preview too? A workaround could simply be switching to a different reader, if you simply cannot find what causes the crashes. A clean reinstall might do the trick, if you haven't done so already.
If this is on Windows than I would recommend downloading the PDF plugin from http://www.apple.com/safari/download/plugins.html
Message was edited by: Andy -
Safari shuts down repeatedly, tried quick solution with no change.
Safari shuts down unexpectedly, repeatedly, after 15-30 seconds. I have tried deleting webpagelcons.db and restarting but that has not helped. The error is listed below. Please help!
Process: Safari [670]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [64]
Interval Since Last Report: 110 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-12-07 16:57:41.420 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: EBD283B0-A763-4AFF-A32B-571C30369C87
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000006ffff0
Crashed Thread: 3
Thread 0:
0 libSystem.B.dylib 0x9008d166 mach_msg_trap + 10
1 libSystem.B.dylib 0x9009495c mach_msg + 72
2 com.apple.CoreFoundation 0x9159fe7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x915a0aa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x94ae32ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x94ae30c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x94ae2f39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x977ce6d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x977cdf88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.Safari 0x000166ad 0x1000 + 87725
10 com.apple.AppKit 0x977c6f9f -[NSApplication run] + 795
11 com.apple.AppKit 0x977941d8 NSApplicationMain + 574
12 com.apple.Safari 0x0000acee 0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92c0ad58 ***::TCMalloc_PageHeap::scavengerThread() + 824
3 com.apple.JavaScriptCore 0x92c0ad8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x900be055 _pthread_start + 321
5 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x95268587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x95265e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x900be055 _pthread_start + 321
5 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 3 Crashed:
0 libSystem.B.dylib 0xffff0f38 __memcpy + 1944 (cpu_capabilities.h:246)
1 libsqlite3.0.dylib 0x96da1652 allocateBtreePage + 1810
2 libsqlite3.0.dylib 0x96da4a83 incrVacuumStep + 851
3 libsqlite3.0.dylib 0x96dee6ce sqlite3VdbeExec + 2606
4 libsqlite3.0.dylib 0x96df9ea2 sqlite3Step + 386
5 libsqlite3.0.dylib 0x96dda624 sqlite3_exec + 260
6 com.apple.CFNetwork 0x94deb19e __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int (*)(void*, int, char**, char**), void*, long) + 64
7 com.apple.CFNetwork 0x94dc7b05 ProcessCacheTasks(__CFURLCache*) + 1433
8 com.apple.CFNetwork 0x94dc129f CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165
9 com.apple.CoreFoundation 0x915a08f5 CFRunLoopRunSpecific + 4469
10 com.apple.CoreFoundation 0x915a0aa8 CFRunLoopRunInMode + 88
11 com.apple.CFNetwork 0x94dc118c CFURLCacheWorkerThread(void*) + 388
12 libSystem.B.dylib 0x900be055 _pthread_start + 321
13 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92a5f6b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9528177c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x900be055 _pthread_start + 321
5 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9008d166 mach_msg_trap + 10
1 libSystem.B.dylib 0x9009495c mach_msg + 72
2 com.apple.CoreFoundation 0x9159fe7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x915a0aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d 0x1000 + 189245
5 com.apple.Safari 0x0002f08a 0x1000 + 188554
6 com.apple.Safari 0x0002f023 0x1000 + 188451
7 libSystem.B.dylib 0x900be055 _pthread_start + 321
8 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9008d166 mach_msg_trap + 10
1 libSystem.B.dylib 0x9009495c mach_msg + 72
2 com.apple.CoreFoundation 0x9159fe7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x915a0aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x93d56520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x93cf2dfd -[NSThread main] + 45
6 com.apple.Foundation 0x93cf29a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x900be055 _pthread_start + 321
8 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x900dc60a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x900be055 _pthread_start + 321
2 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92a5f6b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9528177c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x900be055 _pthread_start + 321
5 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92a5f6b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9595f338 WebCore::DatabaseThread::databaseThread() + 280
4 libSystem.B.dylib 0x900be055 _pthread_start + 321
5 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9008d1ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x900bf1c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x90104449 pthread_cond_wait + 48
3 ...lashPlayer-10.4-10.5.plugin 0x19630fbf unregister_ShockwaveFlash + 46383
4 ...lashPlayer-10.4-10.5.plugin 0x192245af 0x1920b000 + 103855
5 ...lashPlayer-10.4-10.5.plugin 0x196310ac unregister_ShockwaveFlash + 46620
6 ...lashPlayer-10.4-10.5.plugin 0x196310f0 unregister_ShockwaveFlash + 46688
7 ...lashPlayer-10.4-10.5.plugin 0x19631216 unregister_ShockwaveFlash + 46982
8 libSystem.B.dylib 0x900be055 _pthread_start + 321
9 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9008d1ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x900bf1c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x90104449 pthread_cond_wait + 48
3 ...lashPlayer-10.4-10.5.plugin 0x19630fbf unregister_ShockwaveFlash + 46383
4 ...lashPlayer-10.4-10.5.plugin 0x192245af 0x1920b000 + 103855
5 ...lashPlayer-10.4-10.5.plugin 0x196310ac unregister_ShockwaveFlash + 46620
6 ...lashPlayer-10.4-10.5.plugin 0x196310f0 unregister_ShockwaveFlash + 46688
7 ...lashPlayer-10.4-10.5.plugin 0x19631216 unregister_ShockwaveFlash + 46982
8 libSystem.B.dylib 0x900be055 _pthread_start + 321
9 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x92243b32 glvmDoWork + 162
3 libSystem.B.dylib 0x900be055 _pthread_start + 321
4 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9008d166 mach_msg_trap + 10
1 libSystem.B.dylib 0x9009495c mach_msg + 72
2 com.apple.CoreFoundation 0x9159fe7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x915a0aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x976895f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x97689480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x900be055 _pthread_start + 321
7 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9008d1c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x900bf1af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x900c0a33 pthread_cond_timedwait_relative_np + 47
3 ...lashPlayer-10.4-10.5.plugin 0x19630f87 unregister_ShockwaveFlash + 46327
4 ...lashPlayer-10.4-10.5.plugin 0x1951f6d5 0x1920b000 + 3229397
5 ...lashPlayer-10.4-10.5.plugin 0x196310ac unregister_ShockwaveFlash + 46620
6 ...lashPlayer-10.4-10.5.plugin 0x196310f0 unregister_ShockwaveFlash + 46688
7 ...lashPlayer-10.4-10.5.plugin 0x19631216 unregister_ShockwaveFlash + 46982
8 libSystem.B.dylib 0x900be055 _pthread_start + 321
9 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9009434e __semwait_signal + 10
1 libSystem.B.dylib 0x900beccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92a5f6b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ae478 0x1000 + 1758328
4 com.apple.Safari 0x00044cdd 0x1000 + 277725
5 com.apple.Safari 0x00044c2d 0x1000 + 277549
6 libSystem.B.dylib 0x900be055 _pthread_start + 321
7 libSystem.B.dylib 0x900bdf12 thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x96dedcc4 ecx: 0x00000038 edx: 0xff8161c0
edi: 0x00ee9e70 esi: 0x00f3cc74 ebp: 0xb0183dc8 esp: 0xb0183dc0
ss: 0x0000001f efl: 0x00010286 eip: 0xffff0f38 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x006ffff0
Binary Images:
0x1000 - 0x5d3ffc com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
0x644000 - 0x64ffff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x657000 - 0x681fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x692000 - 0x6a1ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x11cf8000 - 0x11ff1ff3 + ??? (???) <1c7cea30ffe2b4de98ced6518df1e54b>
0x157af000 - 0x157b4ff3 libCGXCoreImage.A.dylib ??? (???) <30bd95e38c8a203ee387013527cfd9d0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x18470000 - 0x18473ff2 +com.macromedia.Flash Player.plugin 10.1.102.64 (10.1.102.64) <0e4f768e4ff090b47387c86a3ec48c43> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x18e99000 - 0x18e9afff com.apple.JavaPluginCocoa 12.9.0 (12.9.0) <5451adf6a77e3088b1a096fe1e16b189> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x18ea0000 - 0x18ea4ffd JavaLaunching ??? (???) <41aa04fadb9589ab9c249284090b2ef7> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x1920b000 - 0x19bcdff3 +com.macromedia.FlashPlayer-10.4-10.5.plugin 10.1.102.64 (10.1.102.64) <ab20f8cbd0050fdf33413b314a53f915> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin/Contents/MacOS/Flas hPlayer-10.4-10.5
0x19f0d000 - 0x19f48fff com.apple.QuickTimeFireWireDV.component 7.6.6 (1674) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x19f55000 - 0x19f5efff com.apple.IOFWDVComponents 1.9.5 (1.9.5) <b9cc35de45fe000ec6862970887b989a> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x19f68000 - 0x19f96ff7 com.apple.QuickTimeIIDCDigitizer 7.6.6 (1674) <9491bfbc1a9080ecc4165384f4224f2c> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x19fa1000 - 0x19fefffe com.apple.QuickTimeUSBVDCDigitizer 2.3.2 (2.3.2) <dceb65eeab48361f6466fadf8aa4ad6f> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x19ffd000 - 0x1a000fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1a024000 - 0x1a1a9fe3 GLEngine ??? (???) <3bd4729832411ff31de5bb9d97e3718d> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1a1d7000 - 0x1a540fe8 com.apple.GeForce8xxxGLDriver 1.5.48 (5.4.8) <880ed3155078052260ade6e705c9ca64> /System/Library/Extensions/GeForce8xxxGLDriver.bundle/Contents/MacOS/GeForce8xx xGLDriver
0x1a87b000 - 0x1a897ff7 GLRendererFloat ??? (???) <927b7d5ce6a7c21fdc761f6f29cdf4ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x1b967000 - 0x1b96dfff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x9000d000 - 0x9004efe7 libRIP.A.dylib ??? (???) <cd04df9e8993c51312c8cbcfe2539914> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9008c000 - 0x901f3ff3 libSystem.B.dylib ??? (???) <be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0x901f4000 - 0x9021ffe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x90303000 - 0x9038dff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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0x96e70000 - 0x96eb9fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96eba000 - 0x96ebaffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96ebb000 - 0x96ec1fff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x96ec2000 - 0x96fa3ff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x96fa4000 - 0x972cfff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x972d0000 - 0x97397ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x97398000 - 0x97453fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97454000 - 0x97454ffe com.apple.quartzframework 1.5 (1.5) <49afd7e7e3b2cad89cfaf2ac8c67c8a4> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97455000 - 0x974aeff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x974af000 - 0x9766bff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9766c000 - 0x976e9feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x976ea000 - 0x97706ff3 com.apple.CoreVideo 1.6.1 (48.6) <f1837beeefc81964abf7b58075edea2f> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97707000 - 0x97726ffa libJPEG.dylib ??? (???) <6d61215d5adfd74f75fed2e4db29a21c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x97727000 - 0x9778dffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9778e000 - 0x97f8cfef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97f8d000 - 0x97fd8fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x97fd9000 - 0x98019fef com.apple.CoreMedia 0.484.2 (484.2) <37461ff47cb25ad434a8544c97271d28> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibit is like yours.. it's just that I had others that lasted for at least 3 years with same usage...
Your battery and mine were expected by Apple to retain 80% of their original Full Charge Capacity (4650 mAh) after 300 cycles, not 1000. Yours has been used hard; mine much less so. Yours has about 76% of its original capacity now. At a guess, it was probably closer to 80% at 300 cycles, so it probably came close to Apple's expectation. If you had taken it in to be checked at 275-290 cycles and it had then reported, say, 78% of its original capacity, there's a chance you might have gotten a replacement battery. Or you might have been told, as some but not all others in that situation have been, that after the one-year warranty expired, the battery wasn't covered. If you had AppleCare, your chances would have been better. But that's all water over the dam now that your cycle count is well past 300, I'm afraid.
I've posted a reply in your other thread, but it's all questions. -
Running Safari 5.0.6 on a MacBook with OS X 10.5.8. I open Safari, and after about 10 seconds it closes down. I checked for updates and there are none. Can't download FF because my OS needs to be 10.6 or higher. Any ideas on this one? I've had Safari shut down before where the error message said it could be due to a Flash plug-in.
Thanking you in advance for your help.It's extremely difficult for me to just reopen the site because most of the time it happens when I am using my school email to put work into so I can print it out on campus. It all started when I was using AIM and now its moving into other components on my computer. Can anyone tell me what I can do to resolve this.
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Exchange ActiveSync has shut down because an unexpected critical error occurred
Hi,
At one point all phones stopped syncing and when checking event log i came to this error:
Exchange ActiveSync has shut down because an unexpected critical error occurred.
URL=
--- Exception start ---
Exception type: System.OutOfMemoryException
Exception message: Insufficient memory to continue the execution of the program.
Exception level: 0
Exception stack trace: at Microsoft.Exchange.Data.Storage.GenericListData`2.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.AirSync.DeviceBehaviorData.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.DerivedData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.GenericListData`1.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.GenericDictionaryData`3.DeserializeData(BinaryReader reader, ComponentDataPool componentDataPool)
at Microsoft.Exchange.Data.Storage.SyncState.DeserializeSyncStateTable(Int64 idxTable)
at Microsoft.Exchange.Data.Storage.SyncState.Deserialize(PropertyDefinition property)
at Microsoft.Exchange.Data.Storage.SyncState.Load(Boolean reloadFromBackend, PropertyDefinition[] additionalPropsToLoad)
at Microsoft.Exchange.Data.Storage.SyncState..ctor(SyncStateStorage syncStateStorage, StoreObject storeObject, SyncStateInfo syncStateInfo, Boolean syncStateIsNew)
at Microsoft.Exchange.Data.Storage.CustomSyncState.GetSyncState(SyncStateStorage syncStateStorage, Folder syncStateParentFolder, SyncStateInfo syncStateInfo, StoreObjectId storeObjectId)
at Microsoft.Exchange.Data.Storage.SyncStateStorage.GetCustomSyncState(SyncStateInfo syncStateInfo)
at Microsoft.Exchange.AirSync.GlobalInfo.LoadFromMailbox(MailboxSession mailboxSession, SyncStateStorage syncStateStorage, ProtocolLogger protocolLogger)
at Microsoft.Exchange.AirSync.Command.OpenSyncStorage(Boolean shouldOpenGlobalSyncState, Boolean shouldUseBudget)
at Microsoft.Exchange.AirSync.Command.WorkerThread()
--- Exception end ---
mail server has 35GBs of Ram, plenty of disk space, no extra transaction logs adding or anything like that. Right now phones work, but every other minute that error pops up and after sometime event 1013 is logged saying that Exchange activesync has been
loaded.
ThanksHi Luksharp
Is it happening only for Iphones or is it for all types of phones as well ?
What version of Exchange server you are running ?
Are you experiencing this issue after any recent upgrade or changes in CAS server ?
Just check the sync state policy refer below article
http://blog.chrislehr.com/2012/02/difference-in-policy-versions.html
Looks like Sync State Policy is loaded for user's mailbox from latest version of CAS server and it was contacted the lower version of CAS for mailbox access.
Just ensure all of your CAS servers are up to date with all mailbox and hub in correct versions.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com -
When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all. the only way I can get rid of it is to shut down and reboot. Can anyone help?
Start here.
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The Cluster service is shutting down because quorum was lost
Hi, we recently experienced the above issue and after looking for explanations I haven't been able to find any satisfying answers when other people have posted this issue.
Our problem is as follows:
2 node 2008R2 cluster running SQL 2012
Each node is a HP BL460c running in a HP C7000 Blade Chassis.
We were updating the flexfabric cards on one of the chassis. The other chassis had been patched the previous week with no problems.
During the update process the flexfabric cards, which hold the Ethernet and FC connections, reboot so before work had begun all active cluster services had been failed over to the node in the chassis not being worked on. However despite this the cluster
service shut down on this one particular cluster. All other clusters running across these 2 chassis continued to run as expected.
As other people have posted before we saw the following errors in the system log.
1564: File share witness resource 'File Share Witness' failed to arbitrate for the file share
1069: Cluster resource 'File Share Witness' in clustered service or application 'Cluster Group' failed.
1172: The Cluster service is shutting down because quorum was lost. This could be due to the loss of network connectivity between some or all nodes in the cluster, or a failover of the witness disk.
Run the Validate a Configuration wizard to check your network configuration. If the condition persists, check for hardware or software errors related to the network adapter. Also check for failures in any other network components to which the node is connected
such as hubs, switches, or bridges.
However we cant understand what could cause this to happen when the service is running on the node in the chassis not being updated, especially when the same update was performed the week before with no issues. How can both nodes lose connectivity
to the File Share Witness at the same time?
Cluster Validation tests run fine and don't highlight any issues. The file share witness is accessible from both servers.Hi,
Please confirm you have install the Recommended hotfixes and updates for Windows Server 2008 R2 SP1 Failover Clusters update, especially the following hotfix.
The network location profile changes from "Domain" to "Public" in Windows 7 or in Windows Server 2008 R2
http://support.microsoft.com/kb/2524478/EN-US
A hotfix is available that adds two new cluster control codes to help you determine which cluster node is blocking a GUM update in Windows Server 2008 R2 and Windows Server
2012
http://support.microsoft.com/kb/2779069/EN-US
Hope this helps.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
I recently went through the steps to upgrade my OS from 10.5.8 to 10.6.8 so that I could install Adobe Light Room 4. Everything seems to work well with the exception that now my computer will not allow any plug-ins. I have tried to access Preferences in Safari and every time I do my Safari shuts down. Any suggestions?
Hey Poppingcork,
I found an article that might be of assitance. While it doesn't address Adobe Light Room, it does discuss plug-in issues and how to troubleshot them.
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/TS3230
Hope that helps,
David -
Safari shuts down when logged into CBS Marketwatch
I'm experiencing problems with Safari shutting down while I'm logged into CBS marketwatch. This is the only site this seems to be happening on and it's doing it on my iMac and my Powerbook. Both are running OS X 10.3.8. Anyone have any ideas?
ThanksTimothy --
I don't have any problems with that site.
When updating Safari you should be careful that any third party "Internet Enhancing" apps are still compatible. Programs like SpeedDownload, iGetter, PithHelmet, Acid Search, Safari Enhancer all needed updating starting around 10.3.9. Also Norton apps (with the "possible" exception of NAV) became incompatible about 8.6 or 9.0. Definitely not good for OS X. Virex can cause problems as well. So everybody check to see if you have any of these apps, and let us know.
Also, here's my laundry list of things I do if & when Safari slows down.
1. Empty your cache & History settings via the Safari menu
2. Trash your Icons Folder:
HD>Users>Home>YourName>Library>Safari -->Icons
Restart Safari and a new folder will be automatically regenerated.
(This folder saves favicons of all the sites you visit. Needs cleaning periodically -- or you can change that file's preferences to "Read Only"
rather than "Read & Write." This will keep it from growing in size.)
3. You might want to check all three "auto" preferences in Safari. Sometimes those lists gets very long and need pruning. (I turned all autofill boxes off, and have no problems.)
4. Launch Font Book and check all fonts for duplicates. A duplicated font will have a bullet beside the font family and you can resolve duplicates by selecting the font and at the menu bar, go to Edit > Resolve Duplicates.
Do this for each font with a bullet next to it.
If you're still having problems:
5. Shut down your computer . . . unplug the computer, modem, and router, if you have one. Let everything sit for 2-3 minutes. Plug everything back in, start up your modem & router, then restart your computer.
You could also look for the CBS marketwatch cookies
(.marketwatch.com) in your Safari>Preferences>Security>Show Cookies.
Delete the marketwatch ones and see if the problem goes away.
If it does, then those cookies somehow got corrupted.
Hope this helps -
Safari shuts down unexpectedly. What can be the cause?
Safari shuts down unexpectedly and this seems to be happening more frequently. This morning it shut down while I was on eBay. Happened three times. Any suggestions would be appreciated.
I had this.. and noting that not the only one... I used another computer and memory stick and downloaded Camino...... browser recommended for mac and loaded it and now happily surfing the net again... funnily enough lots of my stuff is remembered here, sign in names... I think some bug hit safari... but happy again now...
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Safari shuts down when i try to view on netflix?
whenever i try to view a movie on netflix, safari shuts down unexpectedly. what's wrong?
Wand
Make sure you have the latest version of Adobe flash for your Mac. You can find it here. Hope this helps.
Joseph
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