Safari slow - has anyone talked to someone at Apple?

After reading several posts, it seems that safari loading slowly (if at all), etc. may be a large problem for many since late last week sometime. Has anyone been able to get through to Apple or received any info. about the problem? I tried to call but the wait right now is very long.
Thanks!

I'm glad Safari's working for you now, but I've had nothing but problems since the last 2 system updates:
Constant page errors:
'page not found'/'server not found', even though trying it again connects - happened numerous times on the apple site.
Many timeouts - lots of spinning
Stylesheets not loading
Numerous errors with php and sql sites
Text displaying as italic gibberish although web page source code displays correctly
URL's are no longer saved in the "Get Info' comments box on downloads
Slow, slow, slow
Massive memory usage
Crashing
What's happened to Safari? It used to be so fast and reliable. I'm really annoyed it no longer saves urls in the comments field. I've used Camino for the same websites that Safari wouldn't load properly and Camino loaded them perfectly, without error.
I've emptied the cache, rebooted, reset, fixed permissions - it's still slow and buggy. It's not my network connection, as I can use other browsers without these problems. A month ago I wiped my drive and did a clean install of Tiger, so there shouldn't be any issues there.
I was thinking of reinstalling the version of Safari that came with the Tiger install, as that version was working great, but that's obviously a less than ideal solution. It looks like I'll have to use another browser until they get this fixed. Could it be because I'm not using an Intel Mac?

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