Safari sometimes freezes with beachball on my 2011 macbook pro, Is it a known issue?

Above question, is there any solution? This mostly happens on sites with video on them.

Take it in for a free test.

Similar Messages

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    I just bought a new MacBook Pro this summer and was all excited. But I'm very frustrated right now because I can't connect to any external monitors through VGA. My thunderbolt (DisplayPort Mini) to HDMI works just fine, but when I try with my other connector to go from Thunderbolt (DisplayPort Mini) to VGA, Nothing works. my screen goes blue and changes size like it recognized something but nothing is ever detected on the external moniter or projector. I'm not sure what is wrong but it's very frustrating. I'm just very depressed that it worked just fine with my 2-year-old MacBook Pro but isn't working now. I'm running OS X 10.8.2. I just upgraded yesterday from 10.8.1 but that upgrade did nothing to fix my problem. Can anyone help? Thanks

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    ^^^
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  • Year 2010-2011 MacBook Pro version 10.7.4 issues: freezes up, files are loading slowly and buttons are not responding

    Hello my fellow Apple product user's. My problem has been going on for about a month and half with my laptop locking up, file folders on my desktop loading slowly and my sleep button and other buttons on my dash board not responding. Where to being with my issues that are listed up in my title and my first scene. The first issue has been my file folders are not loading fast like that did before, the issue is that they load in about 10-15 if not a little longer after I log into my laptop desktop. The second issue is that my sleep button does not respond to sleep right away, I have to press it three or four different times after I have logged out of my desktop to make it go to sleep.  The final problem is dealing with my buttons and laptop locking up, when I started an application called runescape after it load to the log in screen and after I came back to log into the game it decide to lock up/ froze on me and durning that time my buttons on my dashboard was not responding, so I decide to command q to quit the application and after that buttons were not reponding to it and I decide to do common and control c to see if it would work and it did and after that everything has been working fine except for the files are loading slowly. Also I had another issue with the laptop sleeping so quick as soon I am using the Internet. There was one other problem that had happen to me just like my description in my first scene, but I do not remember that issue.
    Please no spamming, flaming and being plain rude to me and others. If you can not listen, read, or under stand my warning you will be kicked off from posting on threads buy a froum monitor. Pleas and thank you for posting and helping me out with fixing my problems.

    Hello my fellow Apple product user's. My problem has been going on for about a month and half with my laptop locking up, file folders on my desktop loading slowly and my sleep button and other buttons on my dash board not responding. Where to being with my issues that are listed up in my title and my first scene. The first issue has been my file folders are not loading fast like that did before, the issue is that they load in about 10-15 if not a little longer after I log into my laptop desktop. The second issue is that my sleep button does not respond to sleep right away, I have to press it three or four different times after I have logged out of my desktop to make it go to sleep.  The final problem is dealing with my buttons and laptop locking up, when I started an application called runescape after it load to the log in screen and after I came back to log into the game it decide to lock up/ froze on me and durning that time my buttons on my dashboard was not responding, so I decide to command q to quit the application and after that buttons were not reponding to it and I decide to do common and control c to see if it would work and it did and after that everything has been working fine except for the files are loading slowly. Also I had another issue with the laptop sleeping so quick as soon I am using the Internet. There was one other problem that had happen to me just like my description in my first scene, but I do not remember that issue.
    Please no spamming, flaming and being plain rude to me and others. If you can not listen, read, or under stand my warning you will be kicked off from posting on threads buy a froum monitor. Pleas and thank you for posting and helping me out with fixing my problems.

  • Greastest possible performace with 2011 macbook pro and 2008 airport express

    What setting create the fastest possible speeds with a airport express  with a brand new 2011 macbook pro taking use of the 450 Mbits/s. For that, Apple changed their Airport card and also installed 3 antennas (instead of 2 before), something indispensabie to be able simultaneously to use 3 channels of 150 Mbits/s.

    Your router is likely fine.
    You should first update the Airport firmware for it, simply run the Airport and Software update.
    See this
    http://support.apple.com/kb/TS3802
    And then go to your System Preferences > Network > Advanced > TCP/IP and for IPv6 turn : OFF
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    When you connect to the router it gives you a lease on a IP address, if your computer's time and date are off this could make the lease expire and you connect and then get disconnected. So check that, see if it holds.
    Reset your SMC and NVRAM/PRAM
    http://support.apple.com/kb/HT1379
    http://support.apple.com/kb/ht3964
    Go to your <home> /Library/Preferences and drag the
    com.apple.systempreferences.plist
    file to the desktop and reboot, it will be rebuilt, hit your Sytem Preferences and reset them.
    drag the useless file on the desktop to the trash.

  • Late 2011 Macbook Pro with SSD Freezing

    Hello,
    I have a late 2011 macbook pro and about six or so months ago I have it a new lease on live with a Samsung 840 SSD (non pro).
    I haven't really had any problems with that until recently - the machine started locking up on wakeup. This meant that the beachball of doom would start and each program would gradually in turn become unresponsive. Shutdown command wouldn't work and would time out, force quit wouldn't open, and although I could move the mouse around and sometimes switch between programs, they didn't work and the only cure was to hold the power button until it switched off.
    This has also started happening just when the computer has been on for a certain amount of time *without sleeping*. For example, if I watch an episode of a tv show, by the end of it the video is still running but all of the other programs are locked up - clicking out of VLC causes the beachball of doom. This also happens in other programs - it's even happened as I've been writing this, and the only remedy seems to be a hard restart.
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    Oh and I used samsung magician in windows to update the firmware of the drive. It reports that the drive should be fine.
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    anything is possible - corrupt files - corrupt drivers - it could be anything.
    try doing a nvram/pram reset and see if that sorts it out.
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    hopefully the nvram/pram reset sorts it out for you.
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  • Safari 6 freezes with OSX 10.7.5

    I'm using a recent Safari 6.1.6 update - and am now experiencing a problem I never had before with Safari on my OSX 10.7.5 MacBook Air system.
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    I'm using a recent Safari 6.1.6 update - and am now experiencing a problem I never had before with Safari on my OSX 10.7.5 MacBook Air system.
    I am unable to use Safari for more than fifteen minutes or so before it freezes, and always when I'm switching to a new tab to view something. I never have more than six or seven tabs open. This is particularly irritating when I'm downloading material at the time, which is instantly lost, of course. Safari did freeze with earlier versions, but rarely more than once or twice a week.
    Is there a way to return to earlier versions of Safari? Would this help? Any suggestions - preferable a solution - gratefully received.

  • Safari keeps freezing with spinning disc. Can you help

    Safari keeps freezing with spinning disc. Can you help

    I've been having this problem somewhat recently myself.  Not a constant thing, but I've had blue & multi coloured wheels at a PC like level. 
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  • 2011 Macbook Pro 13" keeps freezing 'Spinning Wheel'

    Over this last couple of days my MBP has started to freeze up and stay on the spinning wheel and now it is happening about every hour.
    If anyone knows any information on how to fix this it would be great.
    here is the report ive got hopefully this helps
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:31
    Disk Information:
              M4-CT064M4SSD2 disk0 : (64.02 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        osx (disk0s2) /: 63.16 GB (23.31 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              TOSHIBA MK3265GSXF disk1 : (320.07 GB)
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk1s2) /Volumes/Macintosh HD: 319.21 GB (262.9 GB free)
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.bresink.driver.BRESINKx86Monitoring          (9.0)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [invalid] com.oracle.java.Helper-Tool.plist
              [System] edu.stanford.folding.prefpane.plist 3rd-Party support link
              [System] [email protected] 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [invalid] com.oracle.java.Java-Updater.plist
              [System] com.quest.QuestAgent.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
              [not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              VMware Fusion Start Menu
              Dropbox
              Temperature Monitor Lite
              Wondershare Helper Compact
              Android File Transfer Agent
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.0.1f1 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Folding@home  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              vWorkspace Web Connector:          Version: 7.5.2 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Quest Software/vWorkspace Web Connector.app
              ShowHiddenFiles:          Version: 2.0.2 - SDK 10.4 3rd-Party support link
                        /Users/[redacted]/Downloads/ShowHiddenFiles.app
              QuestAgent:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Quest Software/Agents/QuestAgent.app
              Web Access Connector:          Version: 7.5.2
    - SDK 10.5 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        osx: Disk size: 58.83 GB Disk used: 37.11 GB
              Destinations:
                        Macintosh HD [Local] (Last used)
                        Total size: 297.29 GB
                        Total number of backups: 83
                        Oldest backup: 2013-01-12 22:10:17 +0000
                        Last backup: 2014-02-10 14:44:34 +0000
                        Size of backup disk: Excellent
                                  Backup size 297.29 GB > (Disk size 58.83 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   0%          notifyd
                   0%          aosnotifyd
    Top Processes by Memory:
              205 MB          Safari
              188 MB          com.apple.WebKit.WebContent
              66 MB          Finder
              66 MB          Dropbox
              66 MB          com.apple.WebKit.Networking
    Virtual Memory Information:
              4.23 GB          Free RAM
              2.27 GB          Active RAM
              229 MB          Inactive RAM
              1.27 GB          Wired RAM
              276 MB          Page-ins
              0 B          Page-outs

    When you next have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

    I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
    Thanks in advance.
    EtreCheck version: 1.9.15 (52)
    Report generated 19 September 2014 08:07:14 GMT+8
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
      [loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
      [loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.sophos.autoupdate.plist Support
      [running] com.sophos.configuration.plist Support
      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [running] com.sophos.uiserver.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.music.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
    User Login Items: ?
      iTunesHelper
      TomTomHOMERunner
      AdobeResourceSynchronizer
      Dropbox
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      EPPEX Plugin: Version: 10.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ?
      Ultimate
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
      Destinations:
      Data [Network] (Last used)
      Total size: 2 TB
      Total number of backups: 99
      Oldest backup: 2012-04-20 17:05:32 +0000
      Last backup: 2014-09-18 23:49:25 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% InterCheck
          5% iCalExternalSync
          3% WindowServer
          2% CalendarAgent
          2% SystemUIServer
    Top Processes by Memory: ?
      152 MB SophosScanD
      147 MB InterCheck
      106 MB SophosAntiVirus
      66 MB Dropbox
      57 MB com.apple.iTunesLibraryService
    Virtual Memory Information: ?
      161 MB Free RAM
      1.55 GB Active RAM
      1.41 GB Inactive RAM
      902 MB Wired RAM
      611 MB Page-ins
      0 B Page-outs

    Uninstall Trusteer software
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    Remove Sophos
    https://discussions.apple.com/message/21069437#21069437

  • 2011 MacBook Pro, 64 bit i7 quad core, upgraded to Lion OSx, Bootcamp installed with Windows 7, wanting to install Windows 8 (don't ask), tried downloading/installing bootcamp 5.0.5033, error message something similar to bootcamp doesn't support this Win

    2011 MacBook Pro, 64 bit i7 quad core, upgraded to Lion OSx, Bootcamp installed with Windows 7, wanting to install Windows 8 (don't ask), tried downloading/installing bootcamp 5.0.5033 (both on the mac/windows partitions (actually using a parallel to run Windows)), error message something similar to bootcamp doesn't support this Windows
    So the question is am I doing something wrong? Should I just try and install windows 8 through my windows 7 partition and see if I can use the bootcamp 5.05033. Or do I solely have to use the bootcamp to install Windows 8? I'm not too familiar with bootcamp and how it runs.

    if you're using parallels and full bootcamp then you're making it 100% more troublesome for youself then it needs to be
    bootcamp is running windows directly on the hardware this give full memory and cpu and 3d video game power
    running windows in parallels is running a virtual machine where one can't run powerful games and the like but one can have it in a window and change fast between osx and windows
    parallels as the only virutal machine (as far as I know) support not have the operating system as a file on the osx harddisk but can access a bootcamp parition as virtual machine but without the benefits bootcamps provides
    it's a service parallels provide for those who want both to play games in normal bootcamp and sometimes use windows in a virutal machine
    just install it like a normal virtual machine and you need not worry about bootcamp drivers and the likes
    plus it would mean that the windows part would be a part of the timemachine bacup of osx
    which it is not when it's in bootcamp

  • Late 2011 MacBook Pro 15 - Slow and Freezes

    Good Morning.
    This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
    The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
    The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
    The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
    Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
    Additonal information:
    When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
    The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
    I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
    The anti virus was also added post repair to look for any thing malicious.
    Help please.
    EtreCheck version: 2.2 (132)
    Report generated 4/27/15, 10:28 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1440 x 900
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:23:32
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        DirectorShockwave: Version: 11.6.5r635 [Click for support]
        JavaAppletPlugin: Version: Unknown Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 30
            Oldest backup: 2015-03-12 17:13:32 +0000
            Last backup: 2015-04-27 11:14:11 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 138.43 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    fontd
             0%    SophosUIServer
             0%    taskgated
             0%    InterCheck
    Top Processes by Memory: ℹ️
        819 MB    com.apple.WebKit.WebContent(7)
        785 MB    kernel_task
        180 MB    SophosScanD
        164 MB    InterCheck
        147 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        11.00 GB    Free RAM
        5.19 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 27, 2015, 10:02:50 AM    Self test - passed
        Apr 26, 2015, 08:15:18 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]

    "This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
    That recall is not just for the Retina model:
    From:
    https://www.apple.com/support/macbookpro-videoissues/
    Affected Models
    MacBook Pro (15-inch Early 2011)
    MacBook Pro (15-inch, Late 2011)
    I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
    There is an issue in retina MBPs and Yosemite:
    http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
    "Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
    Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
    So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
    "Does "disk warrior" report anything that the apple store test would not?"
    The Apple Store would run the Apple System Diagnostic (ASD).
    Re:
    http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
    The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
    Then you can hand the genius the MBP and say, "This is what happens."
    Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
    They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
    I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
    I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. 

  • Having hard drive problems with 2011 macbook pro

    Hey all,
    I am having some hard drive issues with a 2011 Macbook Pro running OS X Mavericks.
    How it happened: I was browsing the web when suddenly I got the spinny-wheel-of-death.  The spinny wheel of death stuck around for much longer than usual, and eventually my computer wouldn't even respond to mouse input (the mouse wouldn't move).  Nothing worked, so I did a hard reset of my computer.  When I rebooted the machine, it took me into "Recovery Disk Mode".
    Here are the diagnostics that I've done: In "Recovery Disk Mode", I have the option to use the Disk Utility, which I have done.  My main volume, called "Macintosh HD" is grayed out - and not mountable.  When I run "first aid" on it, it is not able to verify the disk because of an "Invalid B-tree node size".  It then tells me to repair the disk.  I have tried repairing the disk, but it fails - and that is not entirely unexpected because all of the forum posts that I have read up until now say that Disk Utility cannot repair this specific type of error.
    3rd party software I have tried: Based on the forum posts that I have read, Disk Warrior is especially capable at fixing this kind of error, so I went to my local computer shop, purchased the software, and booted into it.  Disk Warrior did not recognize my drive, and did not even show it in the list of available options.
    Other things I have tried: I purchased a Seagate external drive, and I tried to use Disk Utility to copy the contents from my MBP's hard drive over to the external drive, but when I do so, "Disk Utility" tells me that "Recovery partition restores can only be done on GPT partition maps."  I have also had it give me another error message where it says it "cannot verify source - error 254". 
    Additionally, I have seen around the internet that many people try using "fsck" to fix this issue, but I haven't been able to find a good explanation of the proper steps when using "fsck", nor how to specify to the "fsck" program that I want it to fix my "Macintosh HD" volume.  I've opened up the terminal, and gone into the "/dev/" folder, but I don't know which item in that folder, or any other folder, would properly lead down the path to my "Macintosh HD" volume.  Also, the man pages seem to be of little help here.
    One option I would like to try, but I have not been able to, is to try putting my MBP into Target Disk Mode, and see if my desktop machine (a Dell) can see it.  The problem here is that my Dell only has USB ports - no Firewire, and obviously no Thunderbolt ports.  I would need to find a way to plug my MBP into my Dell while it is in Target Disk Mode, but from what I can tell, that's impossible if I don't have a Firewire or Thunderbolt port on my Dell.
    So, now having explained everything I have tried, can y'all give me any advice on how I can recover my drive without completely repartitioning it?  Although most of my important data and files are located on cloud services, there are definitely some files on the drive that I don't have backed up, and I would like to recover the drive without losing those files.  What suggestions can you give me?  Thanks!

    Yes, BUT...
    ... there are many problems that are really easy to eliminate by replacing the Hard drive, including ones that have nothing to do with actual Drive Hardware failure. These include corrupted install of Mac OS X, its EFI partition, clobbered partition tables, or the appearance of Bad Blocks in a critical area.
    Any of these problems can sometimes be eliminated by re-initializing the entire drive and writing Zeroes, and re-installing from scratch. The trouble is, this process takes hours to complete, and is not guaranteed to be successful -- you may still need a new drive after all that effort.
    I learned from my Plumber that consumers have no appetite for solutions that might work, and detest return visits for any related problems whatsoever. You or your friend may have had your drive replaced, not because it actually failed, but because the situation was troublesome, and the provider thought you would not tolerate anything less than a crisp, complete fix on the first attempt. And based on the cost of technician time, it may have even been cheaper that way.

  • Early 2011 MacBook Pro 15 model freezing problems

    I've been experiencing problems with my 2011 MacBook Pro 15 model with it freezing on me all the time.  I have read around and came to a conclusion that it is a logic board problem on the logic board that supports 3 GBs on the superdrive bay.  Have any of you had this problem? What did you do to get the problem resolved? I'm going to my local Apple store to try to get this fixed (With the current logic board that supports 6 GBs on the superdrive bay) or get a replacement laptop. Thanks for your input!

    You are doing the right thing.
    Take it to the Apple Store . Let them fix it for you.
    Nobody here can help you with hardware problems.
    Best.

  • How can I connect my Early 2011" Macbook Pro 13" inch, with a generic Mini Display Port to HDMI connector, to a LG 32LD340 LCD TV, using Mountain Lion 10.8.2?

    I have an Early 2011" macbook pro 13 inch (core i5 2.3ghz 4gb ram 320hdd) with Mountain Lion 10.8.2, and I want to connect it via Mini DP to HDMI connector, and a HDMI cable to a LCD TV LG 32LD340. When I had Lion OS, I had no problems at all.

    If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.

  • Problem with Logic Board in a Macbook Pro 15" 2011 in Argentina

    Hi I am from Argentina and I am reporting a problem I've had a few weeks ago:
    I was working with my computer (MacBook Pro 15 inch Late 2011) and it suddenly stopped working; the screen was frozen. I proceeded to restart it, but it couldn't enter the operative system, showing a gray screen.
    Given this huge problem, I took my MacBook Pro to an authorized support centre in my country (Mac Station, 1184 Ayacucho , Buenos Aires - Argentina). The people there told me that the Logic Board was damaged. For this reason they set a budget of 2.440 dollars for the replacement part – plus the installation cost of 120 dollars. They were trying to charge me the equivalent to a new MacBook Pro model MGXC2LL/A purchased in the USA.
    On the web it is documented that the 2011 MacBook Pro has recurrent failures on the Logic Board. How can it be that the total cost of repair in my country is five times the cost of repairing it in the United States? I think their official resellers in Argentina are taking advantage of us.
    How I can get in touch with Apple support or someone who can give me a reason for that cost? Can I recieve official Apple answer in this comunity?
    In advance: I haven't got Apple Care because Official Reseller from Argentina said me that Apple had discontinued in South America.
    Maria Emilia
    Buenos Aires, Argentina

    Thanks muchly will check it out now.

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