Safari will not open after time machine restore
My old iMac (intel) had a hard disc failure the otehr day so I went out an bought a new one. Using setup assistant, I restored my old computer from Time Machine to the new computer.
The old machine was completely up to date - had all the latest software updates.
Everything now seems to work EXCEPT - Safari and AccountEdge software both immediately crash upon any attempt to open.
Here is what I have done to attempt to rectify:
1. Shut down everything in entire network and rebooted all (3 macs, router, switch, etc.)
2. Check and repaired disk permissions
3. Deleted and re-installed AccountEdge
4. Created a new user and attempted to launch Safari (same result)
5. Updated all software....
Nothing has made a difference....
I cannot even download a different web brower to attempt to find solutions on the machine in question.....
All other programs seem to function normally....
HELP!!!
Process: Safari [761]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [237]
Date/Time: 2012-08-06 07:44:03.725 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 6683 sec
Crashes Since Last Report: 39
Per-App Interval Since Last Report: 40 sec
Per-App Crashes Since Last Report: 23
Anonymous UUID: 692891D5-B5A5-4E5D-A501-1A47E03F1729
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[761]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff93627f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff931f7d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff93627d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8bcd171f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8c5a5cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8c5a5e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x00000001037d0c2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff9361efb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff9361ef32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8c58d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8c583f73 loadNib + 322
11 AppKit 0x00007fff8c583470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8c58338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8c5832ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8c7f406f NSApplicationMain + 398
15 Safari 0x00000001039d3806 SafariMain + 166
16 Safari 0x00000001037bff24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8fbf4ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff95d357d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff95d26a7a abort + 143
3 libc++abi.dylib 0x00007fff980557bc abort_message + 214
4 libc++abi.dylib 0x00007fff98052fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff931f81b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff98053001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff9805305c std::terminate() + 16
8 libc++abi.dylib 0x00007fff98054152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff931f7e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff93627d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8bcd171f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8c5a5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8c5a5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x00000001037d0c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff9361efb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff9361ef32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8c58d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8c583f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8c583470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8c58338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8c5832ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8c7f406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x00000001039d3806 SafariMain + 166
24 com.apple.Safari 0x00000001037bff24 0x1037bf000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8fbf57e6 kevent + 10
1 libdispatch.dylib 0x00007fff97d4278a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff97d4131a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8fbf5192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95d35594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff95d36b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8fbf5a8e pread + 10
1 libsqlite3.dylib 0x00007fff959edce5 unixRead + 69
2 libsqlite3.dylib 0x00007fff95a0a898 sqlite3PagerSharedLock + 2184
3 libsqlite3.dylib 0x00007fff95a09a47 sqlite3BtreeBeginTrans + 1191
4 libsqlite3.dylib 0x00007fff95a01427 sqlite3InitOne + 2391
5 libsqlite3.dylib 0x00007fff95a00a44 sqlite3Init + 116
6 libsqlite3.dylib 0x00007fff959fbdcf sqlite3Pragma + 10287
7 libsqlite3.dylib 0x00007fff959f3e4f yy_reduce + 3967
8 libsqlite3.dylib 0x00007fff959f2a2d sqlite3Parser + 253
9 libsqlite3.dylib 0x00007fff959f16fd sqlite3RunParser + 413
10 libsqlite3.dylib 0x00007fff959f0fe8 sqlite3Prepare + 1032
11 libsqlite3.dylib 0x00007fff959f0b23 sqlite3LockAndPrepare + 355
12 libsqlite3.dylib 0x00007fff959eff42 sqlite3_exec + 418
13 com.apple.CFNetwork 0x00007fff9737953a __CFURLCache::OpenDatabase() + 188
14 com.apple.CFNetwork 0x00007fff97379040 ProcessCacheTasks(__CFURLCache*, bool) + 265
15 com.apple.CFNetwork 0x00007fff97378a72 _ZL24_CFURLCacheTimerCallbackPv + 662
16 libdispatch.dylib 0x00007fff97d40a86 _dispatch_call_block_and_release + 18
17 libdispatch.dylib 0x00007fff97d422d6 _dispatch_queue_drain + 264
18 libdispatch.dylib 0x00007fff97d42132 _dispatch_queue_invoke + 54
19 libdispatch.dylib 0x00007fff97d4192c _dispatch_worker_thread2 + 198
20 libsystem_c.dylib 0x00007fff95d353da _pthread_wqthread + 316
21 libsystem_c.dylib 0x00007fff95d36b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8fbf4bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95d37274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001048641fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x0000000104861d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x00000001041ad11f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff95d338bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff95d36b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8fbf367a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8fbf2d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff96dbd2d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff96dbd219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff95d338bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff95d36b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff633bd418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff633bd440 rsp: 0x00007fff633bd418
r8: 0x00007fff7d210fb8 r9: 0x00007fff633bcea8 r10: 0x00007fff8fbf4d0a r11: 0xffffff80002da8d0
r12: 0x00007f895992b220 r13: 0x0000000000000003 r14: 0x00007fff7d213960 r15: 0x00007fff633bd590
rip: 0x00007fff8fbf4ce2 rfl: 0x0000000000000246 cr2: 0x0000000147527000
Logical CPU: 0
Binary Images:
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0x1037c4000 - 0x103c5eff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x103f7a000 - 0x104209fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x1042b6000 - 0x104438ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x104526000 - 0x1046fffff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10485e000 - 0x105803ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff633bf000 - 0x7fff633f3baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
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0x7fff8bc06000 - 0x7fff8bf1ffff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x7fff8c04f000 - 0x7fff8c08fff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <5328C0AB-F169-3786-A3EC-9E82E960CAAF> /usr/lib/libcups.2.dylib
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0x7fff8c573000 - 0x7fff8d179ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x7fff8ddea000 - 0x7fff8ddf0fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8ddf1000 - 0x7fff8de49fff libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8e5e1000 - 0x7fff8e60afff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x7fff8e673000 - 0x7fff8e673fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8e674000 - 0x7fff8e683ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8e684000 - 0x7fff8e6d6ff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x7fff8f2b3000 - 0x7fff8f2b4fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8f2c0000 - 0x7fff8f344ff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x7fff90200000 - 0x7fff90205fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff90206000 - 0x7fff9021bfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x7fff9805b000 - 0x7fff980bdff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff980be000 - 0x7fff980c1fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff98448000 - 0x7fff98449fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff984b9000 - 0x7fff9855bfff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff9855c000 - 0x7fff98661fff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff98662000 - 0x7fff9866dff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff9866e000 - 0x7fff9866fff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff98670000 - 0x7fff9899cff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff9899d000 - 0x7fff989a1ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff989d5000 - 0x7fff989dbfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff98a99000 - 0x7fff98aa6ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x7fff98aa7000 - 0x7fff98abaff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff98abb000 - 0x7fff98b26ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff98baa000 - 0x7fff98bcefff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 305
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=128.9M(70%) swapped_out_or_unallocated=56.6M(30%)
Writable regions: Total=1.1G written=4196K(0%) resident=5148K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1436K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 43.1M
MALLOC guard page 48K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 15.9M
__IMAGE 528K
__LINKEDIT 59.8M
__RC_CAMERAS 248K
__TEXT 125.7M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 339.1M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: IEEE-1284 Controller, 0x050d (Belkin Corporation), 0x0002, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
Similar Messages
-
Apple Modem will not answer after Time Machine Restore
After restoring from a Time Machine backup the Apple External Modem no longer answers incoming [fax] calls. I verified all modem/fax settings - they are good and the same as before the restore. The Modem Status in the Menu Bar doesn't indicate "ringing..." when the line is ringing and the Fax no longer answers.
Opening the Console I see these errors repeating endlessly-
9/15/08 10:09:10 AM com.apple.service_helper[1271] com.apple.efax: Already loaded
9/15/08 10:09:10 AM [0x0-0x15015].com.apple.systempreferences[155] No matching processes were found
9/15/08 10:09:27 AM com.apple.efax[1274] /usr/bin/fax: line 537: cd: /var/spool/fax: No such file or directory
I believe the fax app is supposed to create this dir, but I created the dir in /var/log/ as follows:
drwxr-xr-x 2 root wheel 68 Sep 15 10:33 fax
Makes no difference, rebooted, still makes no difference, ran disk utility to see if it would change permissions, no it didn't - still getting the errors, so there's something else that's also missing after a restore, or the error message is erroneous since the dir now exists.
It appears a Time Machine Restore - doesn't restore all that's needed for the fax subsystem to work. I thought the restore was supposed to completely restore the volume to previous operating state?
Any help on this would be great, I now have no incoming FAX - one of the main jobs of this Mini - thx - KRBy the way, it's running OS X 10.5.4
-
ILife Apps will not work after Time Machine restore
I just did a clean install of Leopard, and restored my user account from my Time Machine backup. All applications work except for iLife 09 apps.
Anyone have any ideas? I'm desperate. iPhoto has all my photos (photo library still in Pictures folder).
This is my first time doing this, you would think as seamless as Apple is their iLife apps would at least work!!How did you restore your user account? Could you outline what you did, step by step?
~Lyssa -
Safari will not open after 10.4.11 update. Was this a Microsoft update???
I would appreciate it if someone could please help. I updated my computer with 10.4.11 and now Safari will not open. I see that many have the same problem and different solutions seem to have helped. I have tried a few but none have worked for me. I have been waiting for Apple to create an update solution to no avail. I feel like I am using Microsoft! I have Safari Enhancer in my Applications. I tried putting that in the trash and opening Safari but it did not help. I am not very tech savvy so if someone could check my error report and offer a detailed solution it would be incredible.
Thanks,
Castel
Here is the report that comes up:
Date/Time: 2007-11-19 14:34:19.785 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [62]
Version: 3.0.4 (523.12)
Build Version: 1
Project Name: WebBrowser
Source Version: 45231200
PID: 416
Thread: 0
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92c0107c
Thread 0 Crashed:
0 com.apple.Foundation 0x92c0107c _NSRaiseError + 264
1 com.apple.Foundation 0x92cb244c -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 112
2 com.apple.AppKit 0x937bc30c -[NSMenu itemAtIndex:] + 180
3 com.apple.AppKit 0x937d0da4 -[NSMenu removeItemAtIndex:] + 40
4 com.apple.Safari 0x0009eca8 0x1000 + 646312
5 com.apple.Safari 0x00002d84 0x1000 + 7556
6 com.apple.Foundation 0x92bf0594 -[NSSet makeObjectsPerformSelector:] + 164
7 com.apple.AppKit 0x9379db50 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
8 com.apple.AppKit 0x93874904 old_loadNib + 244
9 com.apple.AppKit 0x93789848 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 832
10 com.apple.AppKit 0x937e0ca4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
11 com.apple.AppKit 0x93870b68 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
12 com.apple.AppKit 0x93870908 NSApplicationMain + 344
13 com.apple.Safari 0x0009bad4 0x1000 + 633556
14 com.apple.Safari 0x000022fc 0x1000 + 4860
Thread 1:
0 libSystem.B.dylib 0x900148ac read + 12
1 libsqlite3.0.dylib 0x94522acc sqlite3OsRead + 28
2 libsqlite3.0.dylib 0x94525a60 sqlite3pager_get + 1120
3 libsqlite3.0.dylib 0x9451140c sqlite3BtreePager + 664
4 libsqlite3.0.dylib 0x94511764 sqlite3BtreePager + 1520
5 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
6 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
7 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
8 libsqlite3.0.dylib 0x94511c88 sqlite3BtreeIntegrityCheck + 452
9 libsqlite3.0.dylib 0x945382fc sqlite3VdbeExec + 13464
10 libsqlite3.0.dylib 0x9453926c sqlite3_step + 300
11 com.apple.WebCore 0x95bd4eac WebCore::IconDatabase::checkIntegrity() + 156
12 com.apple.WebCore 0x959ad8ec WebCore::IconDatabase::performOpenInitialization() + 76
13 com.apple.WebCore 0x959ab860 WebCore::IconDatabase::iconDatabaseSyncThread() + 224
14 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092c0107c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092c01054 ctr: 0x0000000092bc2ddc
r0: 0x0000000000000000 r1: 0x00000000bffff760 r2: 0x00000000a2bc0508 r3: 0x00000000bffff310
r4: 0x0000000000000000 r5: 0x0000000092bc2704 r6: 0x00000000bffff394 r7: 0x00000000000000ff
r8: 0x00000000bffff380 r9: 0x0000000000408e00 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bc2ddc r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37b9508 r18: 0x00000000a37b9508 r19: 0x00000000a37b9508
r20: 0x00000000a37b9508 r21: 0x0000000000142664 r22: 0x000000000043ce90 r23: 0x00000000a377b078
r24: 0x0000000000142464 r25: 0x0000000000142120 r26: 0x0000000000146f3c r27: 0x00000000a379042c
r28: 0x0000000000443090 r29: 0x00000000a2bc581c r30: 0x000000000042efb0 r31: 0x0000000092c00f84
Binary Images Description:
0x1000 - 0x134fff com.apple.Safari 3.0.4 (523.12) /Applications/Safari.app/Contents/MacOS/Safari
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce3fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce8000 - 0x91d25fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2c000 - 0x91d46fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d4b000 - 0x91d4efff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d50000 - 0x91e2efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4e000 - 0x91e4efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e50000 - 0x91f35fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3d000 - 0x91f5cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc8000 - 0x92036fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92041000 - 0x920d6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920f0000 - 0x92678fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ab000 - 0x929d6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a06000 - 0x92af4fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af7000 - 0x92b7ffff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bc0000 - 0x92debfff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f18000 - 0x92f36fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f41000 - 0x92f9bfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb9000 - 0x92fb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fbb000 - 0x92fcffff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe7000 - 0x92ff7fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93003000 - 0x93018fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9302a000 - 0x930b1fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c5000 - 0x930d0fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930da000 - 0x93107fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93121000 - 0x93131fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313d000 - 0x931a3fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d4000 - 0x93223fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93251000 - 0x9326efff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93280000 - 0x9328dfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93296000 - 0x935a4fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f4000 - 0x93700fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93705000 - 0x93725fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93779000 - 0x93779fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9377b000 - 0x93daefff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9413b000 - 0x941adfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e6000 - 0x942abfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942fe000 - 0x942fefff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94300000 - 0x944c0fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9450a000 - 0x94547fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9454f000 - 0x9459ffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a8000 - 0x945c2fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945d3000 - 0x945f3fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94681000 - 0x946b9fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946fe000 - 0x9471afff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9472e000 - 0x94772fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94c2c000 - 0x94c9dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e12000 - 0x94f42fff com.apple.AddressBook.framework 4.0.6 (488) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fd5000 - 0x94fe4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fec000 - 0x95019fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95020000 - 0x95030fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95034000 - 0x95063fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95073000 - 0x95090fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957a9000 - 0x95864fff com.apple.WebKit 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958cd000 - 0x95980fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x959a8000 - 0x95f25fff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9ae29000 - 0x9ae5ffff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ae7c000 - 0x9ae8efff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerBook3,5, BootROM 4.5.3f2, 1 processors, PowerPC G4 (3.2), 1 GHz, 1 GB
Graphics: ATY,RV250M9, ATY,RV250M9, AGP, 64 MB
Memory Module: SODIMM0/J16TOP, 512 MB, SDRAM, PC133U-333
Memory Module: SODIMM1/J16BOTTOM, 512 MB, SDRAM, PC133U-333
AirPort: AirPort, 9.52
Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCI1410-02, cardbus, PC Card
Parallel ATA Device: FUJITSU MHS2060AT, 55.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-815Hi Castel
Welcome to Apple Discussions
I have Safari Enhancer in my Applications. I tried putting that in the trash and opening Safari but it did not help.
Safari Enhancer modifies Safari. If you used in with Safari 2, then there's a good chance some mix-up occurred as the 10.4.11 installer updated Safari from version 2 to 3. Any time you modify an application with a 3rd party item, you are running the risk of problems occurring. Fortunately, there exists a rather straight forward way to make things right.
Have a look at this MacFixit article, which offers suggestions for reinstalling Safari 3. If you have difficulty following these suggested steps, visit an Apple store>Genius Bar if a store is nearby. Someone there will help you reinstall Safari 3.
Post back -
Safari will not open after Oct 14 software update
I updated software on Oct 14th & then shut off my computer for the night. Woke up this morning & Safari will not open. The icon on my dock bounces a few time & then that's it. What should I do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Safari will not open after fixing iPhoto
I recently had to rebuild my iphoto library and for some reason now safari will not open. It will start and shows on the dock that it is running, but no window appears. Please help. Thank you.
Go back to Safari.app in your Applications folder. Single click/drag it to the dock, creating a new dock icon. You can trash the other Safari icon in the dock by click/dragging it to the trash.
Thanks for the and Aloha from Big Island. -
IWork free with new purchase but not available after time machine restore
Tried to find the best place to put this and this is the best I can surmise.
iWork is now supposedly free with the purchase of a new Mac. I received a new MacBook Pro 2 days ago. The problem is, I wanted to keep all my old settings/apps/features/files without spending 2 weeks resetting everything back up, so I used time machine to restore my machine to the state of my old MacBook Air. Unfortunately, it does not look like any iWork apps remained in the Applications folder (makes sense), but now I go to the App store and Pages, Numbers, and Keynote are all listed as $19.99.
I only assume that my time machine restore was the issue (I don't know if the apps were ever in the Applications folder at all), but since time machine is a feature Apple supports I would assume they support some way to make this work as well. How do I go about getting iWork without paying $60?
ThanksThere are several reasons why the updates don't show as free for those who already have iWork '09 installed.
1. You must have iWork '09 apps installed & they must be updated to the x.3 version. You can also download the standalone updater from this page.
2. If you are not using English as the primary language for your Mac, change to English & run Software Update. You can then switch back to your preferred language.
3. Go to Mac App Store (MAS) > Click on Store > Check for Unfinished Downloads. You will need to individually click into each application > Click update > enter in your Apple ID & password and then it will start updating.
4. Open App Store on your Mac & look at the buttons under Keynote, Pages & Numbers. If it does not say “Update” click Account under Quick Links, enter your password & click “View Account.” Next, click the “Reset” button to the right of “Reset all warnings for buying and downloading” at the bottom of this page, & click Done. Check your updates tab & iWork & iLife updates should now appear.
These are the ones I've seen work for others. -
Safari will not open after update
After I updated to Safari 4, the program will not open!
I get a message that tells me that OS X 10.5.8 is not compatible with this new version.
I have read other posts with similar questions, and tried to see if I could find a crash report that could tell me some more about this problem - but the latest crash report is a month old, and I did the update a few days ago.
Does anybody know what to do?Go to your Hard drive icon (upper right corner)
OPen it and go to the Applications folder.
Open that, and go down to Utilities.
Double click the Disk Utility folder.
In the resulting window, select your HD icon on the left hand upper side.
Then click on "Repair Permissions."
It might take a little while if you've never done it.
If it says "Repair Permissions Complete"at the end, you're good to go. -
Mountain Lion Server Web Server not working after time machine restore
Our Mountain Lion Server (mac mini) lost its drive yesterday. We got a new mac mini and did a time machine restore. Everything in the Server seems to be working (users, groups, file shares, etc) except for the web server.
Trying to connect to the server results in safari not being able to connect to the server. Even just clicking on the "view server website" link in the Server app doesn't work.
We've tried stopping / restarting the services. We have confirmed that the files in Library / Server with the web pages were restored.
Are there any gotchas, troubleshooting steps or guides anyone can point me to? I'd like to get our wiki back.
Thanks
Jeff/var/log/apache2/error_log repeats the following lines about every 30 seconds:
[Tue May 07 18:44:15 2013] [error] Init: Pass phrase incorrect
[Tue May 07 18:44:15 2013] [error] SSL Library Error: 218710120 error:0D094068:asn1 encoding routines:d2i_ASN1_SET:bad tag
[Tue May 07 18:44:15 2013] [error] SSL Library Error: 218529960 error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag
[Tue May 07 18:44:15 2013] [error] SSL Library Error: 218595386 error:0D07803A:asn1 encoding routines:ASN1_ITEM_EX_D2I:nested asn1 error
[Tue May 07 18:44:15 2013] [error] SSL Library Error: 218734605 error:0D09A00D:asn1 encoding routines:d2i_PrivateKey:ASN1 lib
[Tue May 07 18:44:26 2013] [crit] (17)File exists: mod_rewrite: Parent could not create RewriteLock file /var/log/apache2/rewrite.lock
Configuration Failed -
My itunes or safari will not open after update
How do I get my itunes and safari to open? After I updated yesterdayu and restarted my computer, it will not open.
Joseph Corl wrote:
I've had the same problem since updating (last summer to 10.5.4) and apparently thousands of others too. Apple has remained silent and the latest 10.5.5. update does not address the issue.
What troubleshooting have you done to locate the problem?
Have you filed a bug report with Apple?
https://bugreport.apple.com
Message was edited by: nerowolfe -
My new edition of PSE 12 will not open after a system restore.
So my BF ran a system restore and now my PSE 12 will not open. It does NOTHING when I click on the icon. I tried uninstall/reinstalling it with NO success. Has anyone else had this happen and know how to get it working again???
Maybe you restored to a version of Firefox that crashes or still have a virus problem.
(irrc some Firefox versions specifically had problems after Windows restores)
Follow up checking for malware and then try re-installing Firefox. I would also suggest you make a copy of your [[profiles|profile]] including all folders and sub files and put it somewhere safe as it may assist in restoring your bookmarks and information.
See also
*[[backing up your information]]
* [[is my firefox problem a result of malware]]
* a typical post about malware checks:<br/>[/questions/914980#answer-302372] -
App store and Safari not working after Time Machine restore to new hardware.
I just had to install a new hard drive to my mid 2010 imac. I restored with time machine. I cannot find the original OS disc. Upon restoring it appears there is a problem with the webkit framework as Safari, App store, and Skype all freeze upon clicking on them and after bouncing, they never open. Chrome is working. What do I do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Password does not work after time machine restore and can not reset from CD
The hard drive failed on my Power Mac G5. I replaced it and restored everything from Time Machine. The two non -admin accounts I can log into fine but my password for the admin account does not. I tried resetting it booting from the OSX CD and using the password reset utility. It says it has done its thing but then I reboot and try to log in same problem. It even has the old password hint. I changed that so I could see if it worked. I tried both my account and the root account out of desperation. Any help appreciated!
Hello, there's some corruption on the HDD, try this...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one. -
Why don't some of my apps open after Time Machine restore?
As I was diligently running Disk Utility for my monthly maintenance routine, it reported some disk errors which could not be repaired. I tried Repair Permissions and Repair Disk again but got the same result. I had no choice but to boot up off my Snow Leopard Installer CD, wipe the drive clean and then restore my files from my Time Machine backups. Almost 3 full days later, the restore completed (155GB of data). All my files are back. Hooray and thank you Apple! But.. some of my apps won't start. They bounce in the dock, but do not actually open. They just stop bouncing without any visible errors.
I haven't checked every single app but so far App Store, Mail, Dictionary, iTunes, Address Book and iCal won't open. However, Firefox, TextEdit, Calculator, Word, Excel, VirtualBox, and Disk Utility seem OK. Any ideas? I thought it might be a permssions thing so I repaired permissions 3 times using Disk Utility (each time permissions appear to be repaired) but that didn't help. I have a callback to Apple scheduled for tomorrow, but any advance info would be greatly appreciated!
Thank you.Max Correia wrote:
As I was diligently running Disk Utility for my monthly maintenance routine, it reported some disk errors which could not be repaired. I tried Repair Permissions and Repair Disk again but got the same result.
You have a problem with your drive and/or OS X and it's TimeMachine copy, are corrupted.
I had no choice but to boot up off my Snow Leopard Installer CD, wipe the drive clean
Do it again like this, hold c boot off the 10.6 disk, this time use Erase>Security Option> Zero All Data. Install 10.6. fresh, no TM restore.
But before you do this, copy your user file folders (music, docs, pics, etc) to a regular storage drive (not TimeMachine!) and disconnect all drives.
Almost 3 full days later, the restore completed
It doens't take 3 days to restore that's insane, I clone a entire drive with twice that amount in only a hour, you obviously have a more serious issue.
I have a callback to Apple scheduled for tomorrow, but any advance info would be greatly appreciated!
If your boot drive is failing, if under warranty/AppleCare then let Apple replace it.
If not, then try the Zero Erase and reinstall OS X fresh and update to 10.6.8 and wait it out, see if it works to see if it's really the drive or not, then create a new user like your old one, then install all your programs from fresh sources and files drag and dropped manually from the storage drive.
If you use TimeMachine to restore from, the same corruption there will return, if it was caused by hardware (your boot drive) or in software is undetermined, best do a fresh 10.6 install in this case and wait it out to see if it's a hardware issue.
https://discussions.apple.com/message/16276201#16276201
If your drive is failing, it will fail with the fresh install, but at least you have your data off safely on a storage drive and not trapped by TimeMachine as that's likely corrupted as well from either the boot drive, or by some other reason.
Also don't let Apple install 10.7 Lion if they try, most of your software won't work with it. Stick with 10.6.8., leave 10.7 for a new machine. -
i have tried the terminal code thing where you enter certain words then press enter and it worked but as soon as i restarted it and opened safri the error message apperarewd again my software is OS X 10.9.1
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/\(.*: \)\(.*\)/ \(\2\)/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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