Safari won't let me open the bill pay section of my bank
I have tried to pay bills on line with two different banks. Neither one will allow me to open the 'BILL PAY' tab so I can do that. This just recently happened. I have been paying bills this way for over a year. Neither bank knows what the problem is.
Apple suggests I reset Safari...I am timid to do this cause i know it will erase stuff I think I need??!!!
Any thoughts?
1. There are no viruses for Mac. There is currently one trojan, but the latest security update from Apple is taking care of that. Additionally, you can take a look at these:
http://www.reedcorner.net/guides/macvirus/
http://support.apple.com/kb/HT4650
http://support.apple.com/kb/HT4651
I do not have any anti virus software on my Mac; if there is ever a virus, I will use ClamXAV (free). Your computer's worst enemy is, frankly, the user who downloads things they don't know, possibly from questionable sites. Microsoft viruses can't do your Mac any harm since they can't read the Mac OS to do harm; however, you could unwittingly be forwarding one in an email to a PC friend. I don't forward attachments unless I know the source.
Similar Messages
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Hi my safari won't let me open it. This the report I keep getting
Hi my safari won't let me open it. This the report I keep getting
Process: Safari [427]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Date/Time: 2015-01-10 15:37:06.763 +0000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 4DEAF309-D4DD-60F4-E00C-1E9FEB46FC3A
Time Awake Since Boot: 440 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001058e4070
External Modification Warnings:Hi my safari won't let me open it. This the report I keep getting
Process: Safari [427]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [427]
User ID: 501
Date/Time: 2015-01-10 15:37:06.763 +0000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 4DEAF309-D4DD-60F4-E00C-1E9FEB46FC3A
Time Awake Since Boot: 440 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001058e4070
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1058e4070:
-->
__TEXT 000000010fe00000-000000010fe01000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x0000000115f093b0 _platform_memmove$VARIANT$Nehalem + 112
1 com.apple.CoreGraphics 0x0000000114d369b3 CGAccessSessionGetBytes + 139
2 com.apple.CoreGraphics 0x0000000114d36888 get_pdf_data + 53
3 com.apple.CoreGraphics 0x0000000114d367de CGPDFSourceRefill + 166
4 com.apple.CoreGraphics 0x0000000114d366fa CGPDFSourceRead + 106
5 com.apple.CoreGraphics 0x0000000114d3638f CGPDFSourceForwardSearch + 208
6 com.apple.CoreGraphics 0x0000000114d35eba pdf_xref_create + 80
7 com.apple.CoreGraphics 0x0000000114d35e50 pdf_reader_create + 36
8 com.apple.CoreGraphics 0x0000000114d35cc7 pdf_document_create + 158
9 com.apple.CoreGraphics 0x0000000114d35bd9 CGPDFDocumentCreateWithProvider + 48
10 com.apple.coreui 0x0000000119efaffe CUISharedArtReaderCreateImage + 220
11 com.apple.coreui 0x0000000119eea9a1 _CUICreateImage(long, CUIDescriptor const*, double) + 43
12 com.apple.coreui 0x0000000119eeae57 CUIRenderer::CreateImage(long, CUIDescriptor const*, CGRect*, double*, unsigned short*, unsigned char*) const + 959
13 com.apple.coreui 0x0000000119eefc14 CUIRenderer::DrawImage(CGRect, long, CUIDescriptor const*) const + 542
14 com.apple.coreui 0x0000000119ed1e9f CUICoreThemeRenderer::Draw(CUIDescriptor const*, CGAffineTransform, CUIReturnInfo&) + 803
15 com.apple.coreui 0x0000000119ea5289 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 2275
16 com.apple.coreui 0x0000000119ee157f CUIDraw + 205
17 com.apple.AppKit 0x0000000113a35cb7 __44-[NSAppearance _drawInRect:context:options:]_block_invoke + 64
18 com.apple.AppKit 0x0000000113a37dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
19 com.apple.AppKit 0x0000000113a37dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
20 com.apple.AppKit 0x0000000113a35c70 -[NSAppearance _drawInRect:context:options:] + 127
21 com.apple.AppKit 0x00000001132814c7 -[NSCoreUIImageRep draw] + 341
22 com.apple.AppKit 0x00000001132812e0 -[NSImageRep drawInRect:] + 288
23 com.apple.AppKit 0x00000001132811ad __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_2 + 64
24 com.apple.AppKit 0x0000000113280d6b __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 1113
25 com.apple.AppKit 0x00000001132806d5 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1108
26 com.apple.AppKit 0x000000011361bde6 __71-[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke1008 + 1139
27 com.apple.AppKit 0x000000011320dde6 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 164
28 com.apple.AppKit 0x000000011327fec7 -[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 2122
29 com.apple.AppKit 0x000000011328d339 -[NSImage drawAtPoint:fromRect:operation:fraction:] + 208
30 com.apple.Safari.framework 0x00000001100fd7fa __79-[NSImage(SafariExtras) _safari_imageWithBackgroundColor:compositingOperation:]_block_invoke + 190
31 com.apple.AppKit 0x000000011328d558 -[NSCustomImageRep draw] + 347
32 com.apple.AppKit 0x000000011328136d -[NSImageRep drawInRect:] + 429
33 com.apple.AppKit 0x00000001132811ad __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_2 + 64
34 com.apple.AppKit 0x0000000113280d6b __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 1113
35 com.apple.AppKit 0x00000001132806d5 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1108
36 com.apple.AppKit 0x0000000113287b95 -[NSImageRep _newCGImageForProposedRect:context:hints:flipped:] + 794
37 com.apple.AppKit 0x0000000113280f80 -[NSImageRep CGImageForProposedRect:context:hints:] + 98
38 com.apple.AppKit 0x0000000113286d36 -[NSImageRep CGImageForProposedRect:context:hints:flipped:] + 322
39 com.apple.AppKit 0x00000001132877fa -[NSImage _newSnapshotRepForRep:rect:context:processedHints:] + 147
40 com.apple.AppKit 0x0000000113287746 -[NSImage _snapshotRepForRep:rect:context:processedHints:] + 199
41 com.apple.AppKit 0x000000011361ba7e __71-[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke1008 + 267
42 com.apple.AppKit 0x000000011320dde6 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 164
43 com.apple.AppKit 0x000000011327fec7 -[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 2122
44 com.apple.AppKit 0x000000011328d339 -[NSImage drawAtPoint:fromRect:operation:fraction:] + 208
45 com.apple.Safari.framework 0x00000001100fd7fa __79-[NSImage(SafariExtras) _safari_imageWithBackgroundColor:compositingOperation:]_block_invoke + 190
46 com.apple.AppKit 0x000000011328d558 -[NSCustomImageRep draw] + 347
47 com.apple.AppKit 0x00000001132812e0 -[NSImageRep drawInRect:] + 288
48 com.apple.AppKit 0x00000001132811ad __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_2 + 64
49 com.apple.AppKit 0x0000000113280d6b __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 1113
50 com.apple.AppKit 0x00000001132806d5 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1108
51 com.apple.AppKit 0x0000000113287b95 -[NSImageRep _newCGImageForProposedRect:context:hints:flipped:] + 794
52 com.apple.AppKit 0x0000000113280f80 -[NSImageRep CGImageForProposedRect:context:hints:] + 98
53 com.apple.AppKit 0x0000000113286d36 -[NSImageRep CGImageForProposedRect:context:hints:flipped:] + 322
54 com.apple.AppKit 0x00000001132877fa -[NSImage _newSnapshotRepForRep:rect:context:processedHints:] + 147
55 com.apple.AppKit 0x0000000113287746 -[NSImage _snapshotRepForRep:rect:context:processedHints:] + 199
56 com.apple.AppKit 0x000000011361ba7e __71-[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke1008 + 267
57 com.apple.AppKit 0x000000011320dde6 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 164
58 com.apple.AppKit 0x000000011327fec7 -[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 2122
59 com.apple.AppKit 0x000000011327f21e -[NSImage _drawMappingAlignmentRectToRect:withState:backgroundStyle:operation:fraction:fl ip:hints:] + 1628
60 com.apple.AppKit 0x000000011327eaff -[NSButtonCell drawImage:withFrame:inView:] + 1209
61 com.apple.AppKit 0x000000011327e4e5 -[NSButtonCell _configureAndDrawImageWithRect:cellFrame:controlView:] + 472
62 com.apple.AppKit 0x000000011327e278 -[NSButtonCell drawInteriorWithFrame:inView:] + 2054
63 com.apple.AppKit 0x000000011327da29 -[NSButtonCell drawWithFrame:inView:] + 578
64 com.apple.AppKit 0x000000011327c3b0 -[NSControl drawRect:] + 342
65 com.apple.Safari.framework 0x000000010ff40f4d -[ButtonPlus drawRect:] + 168
66 com.apple.Safari.framework 0x00000001100f51a7 -[RolloverImageButton drawRect:] + 338
67 com.apple.AppKit 0x0000000113274a09 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shoul dChangeFontReferenceColor:] + 1186
68 com.apple.AppKit 0x0000000113274458 __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 218
69 com.apple.AppKit 0x00000001132741f1 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 2407
70 com.apple.AppKit 0x0000000113273873 -[NSView(NSLayerKitGlue) drawLayer:inContext:] + 108
71 com.apple.QuartzCore 0x0000000111b30ba3 CA::Layer::display_() + 657
72 com.apple.AppKit 0x000000011327374f _NSBackingLayerDisplay + 617
73 com.apple.AppKit 0x0000000113249506 -[_NSViewBackingLayer display] + 834
74 com.apple.QuartzCore 0x0000000111b30641 CA::Layer::display_if_needed(CA::Transaction*) + 603
75 com.apple.QuartzCore 0x0000000111b2fd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
76 com.apple.QuartzCore 0x0000000111b2f50e CA::Context::commit_transaction(CA::Transaction*) + 242
77 com.apple.QuartzCore 0x0000000111b2f164 CA::Transaction::commit() + 390
78 com.apple.AppKit 0x0000000113272588 -[NSView(NSLayerKitGlue) _drawRectAsLayerTree:] + 517
79 com.apple.AppKit 0x0000000113270fc8 -[NSView _drawRect:clip:] + 397
80 com.apple.AppKit 0x000000011327052a -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1875
81 com.apple.AppKit 0x000000011326e3c6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 913
82 com.apple.AppKit 0x000000011326db23 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 333
83 com.apple.AppKit 0x000000011326a67b -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2761
84 com.apple.AppKit 0x000000011324907a -[NSView displayIfNeeded] + 1876
85 com.apple.AppKit 0x0000000113266575 -[NSWindow displayIfNeeded] + 232
86 com.apple.Safari.framework 0x000000010ff00672 -[BrowserWindow displayIfNeeded] + 43
87 com.apple.AppKit 0x0000000113263737 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1994
88 com.apple.AppKit 0x00000001138743b3 __71-[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:]_block_invoke2993 + 88
89 com.apple.AppKit 0x000000011323c9b5 NSPerformWithScreenUpdatesDisabled + 65
90 com.apple.AppKit 0x0000000113262e0b -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1153
91 com.apple.AppKit 0x000000011326291b -[NSWindow orderWindow:relativeTo:] + 159
92 com.apple.AppKit 0x00000001132532c2 -[NSWindow makeKeyAndOrderFront:] + 47
93 com.apple.Safari.framework 0x000000010ff11250 -[BrowserWindowControllerMac showWindow:] + 575
94 com.apple.AppKit 0x0000000113432c0a -[NSDocument showWindows] + 93
95 com.apple.AppKit 0x0000000113431741 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 470
96 com.apple.AppKit 0x000000011343152c -[NSDocumentController newDocument:] + 36
97 com.apple.Safari.framework 0x000000010ff087c0 +[BrowserWindowControllerMac reopen] + 256
98 com.apple.Safari.framework 0x000000010fe1767f -[AppController applicationOpenUntitledFile:] + 22
99 com.apple.AppKit 0x0000000113367a5a -[NSApplication _doOpenUntitled] + 424
100 com.apple.AppKit 0x00000001132a0b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
101 com.apple.AppKit 0x00000001135aa389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
102 com.apple.AppKit 0x00000001135a9d81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
103 com.apple.AppKit 0x0000000113148ee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
104 com.apple.AppKit 0x0000000113148c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
105 com.apple.AppKit 0x00000001131486b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
106 com.apple.Foundation 0x00000001128fa458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
107 com.apple.Foundation 0x00000001128fa2c9 _NSAppleEventManagerGenericHandler + 102
108 com.apple.AE 0x000000011669799c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
109 com.apple.AE 0x0000000116697719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
110 com.apple.AE 0x0000000116697623 aeProcessAppleEvent + 295
111 com.apple.HIToolbox 0x00000001198fa37e AEProcessAppleEvent + 56
112 com.apple.AppKit 0x0000000113144d76 _DPSNextEvent + 2665
113 com.apple.AppKit 0x0000000113143e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
114 com.apple.Safari.framework 0x000000010fe80ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
115 com.apple.AppKit 0x0000000113137e23 -[NSApplication run] + 594
116 com.apple.AppKit 0x00000001131232d4 NSApplicationMain + 1832
117 libdyld.dylib 0x0000000115c2b5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000115df122e kevent64 + 10
1 libdispatch.dylib 0x0000000115bd8a6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.WebKit.ServicesController
0 libsystem_kernel.dylib 0x0000000115deb56a semaphore_wait_trap + 10
1 libdispatch.dylib 0x0000000115bdcc55 _dispatch_semaphore_wait_slow + 213
2 libextension.dylib 0x0000000115a61b62 +[NSExtension extensionsWithMatchingAttributes:error:] + 321
3 com.apple.ShareKit 0x0000000120d2280e +[SHKSharingService sharingServicesWithIdentifier:attributes:itemTypes:matchingDictionary:itemAttri butes:] + 1273
4 com.apple.ShareKit 0x0000000120d22fca +[SHKSharingService sharingServicesForItems:mask:] + 894
5 com.apple.AppKit 0x0000000113a3246a +[NSSharingService sharingServicesForItems:mask:] + 69
6 com.apple.WebKit 0x00000001124c6f01 ___ZN6WebKit18ServicesController23refreshExistingServicesEb_block_invoke + 191
7 libdispatch.dylib 0x0000000115bda323 _dispatch_call_block_and_release + 12
8 libdispatch.dylib 0x0000000115bd5c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x0000000115bd9365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x0000000115bdaecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x0000000115bd86b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x0000000115be6fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x0000000115f1d6cb _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.Safari.iCloudTabs.keyValueStoreAccess
0 libsystem_kernel.dylib 0x0000000115deb56a semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x0000000115f0bc5b _os_semaphore_wait + 16
2 libdispatch.dylib 0x0000000115bdf557 _dispatch_barrier_sync_f_slow + 597
3 com.apple.Safari.framework 0x000000010ff51372 __29-[CloudTabKeyValueStore init]_block_invoke + 869
4 libdispatch.dylib 0x0000000115bda323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x0000000115bd5c13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x0000000115bd9365 _dispatch_queue_drain + 1100
7 libdispatch.dylib 0x0000000115bdaecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x0000000115bd86b7 _dispatch_root_queue_drain + 463
9 libdispatch.dylib 0x0000000115be6fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x0000000115f1d6cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000115df0946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x0000000115df0946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000115df0946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x0000000115df0132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000011b74388b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000011b7409d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x0000000110f06a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x0000000115f1d2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x0000000115f1d279 _pthread_start + 176
6 libsystem_pthread.dylib 0x0000000115f1b4b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x0000000115df0946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000115deb52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000115dea69f mach_msg + 55
2 com.apple.QuartzCore 0x0000000111b43d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x0000000111b43c96 thread_fun + 25
4 libsystem_pthread.dylib 0x0000000115f1d2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x0000000115f1d279 _pthread_start + 176
6 libsystem_pthread.dylib 0x0000000115f1b4b1 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000115deb52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000115dea69f mach_msg + 55
2 com.apple.CoreFoundation 0x0000000114850b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x000000011484ffdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x000000011484f838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00000001144f1d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x0000000112940b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x0000000115f1d2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x0000000115f1d279 _pthread_start + 176
9 libsystem_pthread.dylib 0x0000000115f1b4b1 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x0000000115df03f6 __select + 10
1 libsystem_pthread.dylib 0x0000000115f1d2fc _pthread_body + 131
2 libsystem_pthread.dylib 0x0000000115f1d279 _pthread_start + 176
3 libsystem_pthread.dylib 0x0000000115f1b4b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x0000000115df0946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000115f1b4a1 start_wqthread + 13
Thread 13 Crashed:
0 ??? 0x0000000115ad2598 0 + 4658636184
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x0000000115ac4000 rdx: 0x0000000000000054
rdi: 0x0000000000000000 rsi: 0x0000000115b09000 rbp: 0x0000000115ac5ff0 rsp: 0x0000000115ac5f70
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00000001058e4070 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000115b09000
rip: 0x0000000115ad2598 rfl: 0x0000000000010202 cr2: 0x00000001058e4070
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10fe00000 - 0x10fe00fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10fe0a000 - 0x110743ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x110be3000 - 0x110be4fff libSystem.B.dylib (1213) <DA954461-EC6A-3DF0-8551-6FC810627627> /usr/lib/libSystem.B.dylib
0x110bee000 - 0x110beffff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x110bf8000 - 0x110c89fff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x110d0e000 - 0x110d13fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x110d22000 - 0x110d22fff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x110d28000 - 0x110d55fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x110d85000 - 0x110da6fff com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <E449B57F-1AC3-3DF1-8A13-4390FB3A05A4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x110db2000 - 0x110db4fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
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0x117516000 - 0x11752fff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x11754f000 - 0x117552fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x11755c000 - 0x117585ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x117593000 - 0x1179e6fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x117a44000 - 0x117a44fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x119295000 - 0x11929affb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x1192a5000 - 0x1192b1ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x1192c7000 - 0x1192d0ff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x1192da000 - 0x11932bff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x119356000 - 0x1194c1ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x11955e000 - 0x119560fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x11956a000 - 0x11959cff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x1195b6000 - 0x119699fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x119707000 - 0x11970fff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x119716000 - 0x119717fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
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0x119e7f000 - 0x119e81ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x11b23b000 - 0x11b2fafff com.apple.backup.frame -
I Have tried everything and it still won't let me open anything in Safari. I have reset the Mac and router. It's just not working.
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
If that's not what you see, post the contents of the window. -
HT1589 I hold shift & it won't let me open the library I select. Help!
I hold shift, it asks me if I want to open or create a new library. I click open. I click on my daughters library. It opens it further instead of just opening itunes. Than I try to click on media & open, it opens it further. It doesn't let me open the library. It keeps opening the previous library I had open which is my husbands. It is NOT child appropriate, so please HELP!! My daughter really wants a movie we have a digital copy of but I can't get it on her ipod since it is in her library.
There is no itunes for Android
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I downloaded mavericks 10.9 everything has been working fine and now I turned my macbook on and the date had been changes. It now will not let me get into the date time tab in system preferences and everytime i try to click it, it just freezes and has to be force quit. This is affecting my safari. None of my top sites come up now when opened and it usually opens right to my homepage which is apple but isn't working now. Any suggestions?
I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan. -
I purchased the tomtom uk&ireland App on my iphone4s which worked fine now it won't open
I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
Whenever I try to open a new window, nothing happens. This includes clicking ctrl+N and through the drop down menu.
Also, whenever I start firefox to browse the internet, it always open with a Session Restore with the previous session listed, even though I closed all the tabs and shut it down normally without any prompts telling me about saving multiple tabs.
Finally, when I tried to troubleshoot this problem, the tab never appeared. The only options that work on the Help Menu are:
- Firefox Help (after a few clicks)
- Report Broken Web Site
- Check for Updates
- About FirefoxStart Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r45
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/ -
I can't access iCloud on my iPhone 5S. It says it cannot connect to the server.
Try deleting the account, then sign back in.
-
HT5312 I forgot my security questions and it won't let me open the case
I have the email with the number and when I try to reschedule the call it says incorrect case number
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105266) -
Safari won't let me use first letter in word in dropdown list
When I'm in a page with a dropdown list, Safari won't letter me type the first letter key to narrow down my selection. If, for example, I'd like to find Denmark, I can normally click on the D key. I know Safari for Mac allows that.
I can't do it either - possibly an as-of-yet unimplimented feature in this beta release.
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I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.
The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ? -
My iPad won't let me open Safari...
They won't let me open Safari on my iPad because it says the username and password are corrupted. How can I use Safari?
This sounds like a scam attempt. I don't know of any such dialog in Safari (about the username and password being corrupt).
Can you post a screenshot? Launch Safari, then press Home+Power buttons at the same time, then press the Home button, then launch Photos, then mail yourself the screenshot so it can be posted here. -
My iPad won't let me open any pages in safari
My iPad won't let me open any other pages. If I press the plus button it closes safari.
Did your advice from this thread work?
https://discussions.apple.com/message/23696850?tstart=0#23696850 -
Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. RuppI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
I Was on Instagram and I clicked a link that lead me to safari and when I got there a box kept coming up and saying a b c d e f g.... And so on. It won't let me delete the tab and I can't even use safari, can someone please help!!!!!??????
Quit Safari completely, clear Safari and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari app icon. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up
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