Safari won't open docx files after download

The "open safe files after download" button is checked. I unchecked it, shutdown safari, rechecked it and it still isn't working.

How do I get that file type on the "safe to open" list?
I'm not sure there is any way to do that, and if there is, I wouldn't recommend it, because Word files are not necessarily safe to open -- they can include harmful macros. You can try the suggestion linked below, but I haven't tested it.
OSX 10.6 Download Assessment Safe Files

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Malware - Safari users - disable Open"safe" files after downloading

For those not aware there's some malware floating around which goes by the name of MacDefender and other variants.
It's a scam that may show a page suggesting 'virus' infection on the user's machine and/or download an installer file.
Visiting malicious sites or apparently just browsing some Google Images searches will automatically download a zipped file. If the Safari Preference to Open "safe" files after downloading is checked it will unzip and run the installer for the malware.
While installing requires user intervention to click through the installation, the most recent variant will apparently install for a user without needing an administrator password.
Once installed the malware apparently opens unsavoury websites randomly and prompts for credit card details to remove them.
This is unpleasant scareware to steal your credit card info.
Beware.
AC

just for information (in case you haven't seen these yet):
Mac OS X 10.6 Help: What is malware?
How to avoid or remove Mac Defender malware
Mac Virus/Malware Info
Identifying and removing MacDefender trojans

My Safari can´t open .dmg files after downloading

I updated to Mac OS X 4.9. But since this update, Safari cannot open .dmg files after downloading! On 10.4.8 it was not a problem. What can I do?
eMac G4 PPC Mac OS X (10.4.9)

Darn...I thought that would do the trick.
Given the other problems you mention, more and more, it seems a reinstall of the OS, using Archive and Install is going to be necessary. Have you ever done an Archive & Install of the OS? Important you carefully read the description of the process. If you are uncertain, I find the Take Control Upgrading to Tiger E-zine to be a very helpful guide.
Once you reinstall the OS, then you can upgrade to 10.4.8 using the combo update, repairing permissions via Disk Utility in your Utilities folder when complete.
One question: Not sure why you have run into all these problems on the 10.4.9 upgrade. It worked without problem for me. Anything unusual happen during the install?
Message was edited by: Hawaiian_Starman

Unchecking 'Open "safe files after downloading' not working

After unchecking "Open 'safe files after downloading'", files open anyway and do not download to the specified directory (Safari 2.0.4). Instead, I am forced to preview them, and have to manually save. I had this option unchecked on my Powerbook G4 (Safari 1.3.2), and it worked without problems. Any suggestions?

I'm geussing you're using Safari as your internet browser? Try Firefox as a browser. It will allow you to view PDF documents in the browser itself, without downloading the document to your Download folder and it doesn't require Adobe to do so.

"Open safe files after downloading" option stopped working

Hello,
the safari "Open safe files after downloading" stopped working. Even when is checked, it doesn't open anything, no jpgs, no dmgs, no zips. Not sure what could've happened. I installed the new Safari 4.03 update and Speed download today. Any ideas what may be causing this problem? Thank you

Hi Steve
One suggestion is to create via the Finder a specific download folder for your attachments. Then in the Finder, drag the folder to the sidebar. Now in Mail, when you save the attachment, simply click on the sidebar location to facilitate the save. Then, go to the Finder, click on the sidebar folder for easy access to the attachment. Remember too, Mail attachment save feature gives you the option of directly importing any images into iPhoto.

Safari won't open pdf files on my iphone 5c

Safari won't open pdf files on my iphone 5c. Whenever I try to open a link leading to a pdf from say the google search page it won't load up. If I touch-and-hold, the. choose "open", I get taken to a blank page. There are not buttons, like the one that offer to open the pdf in iBooks for example. I get the same result in the google Chrome app.

Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Internet Plug-Ins
Click Go
If you see this plugin: AdobePDFviewerplugin
Move it to the trash, then quit and relaunch Safari and try a PDF file.

Microsoft Word won't open .docx files.

I cannot get Microsoft Word to open .docx files.

Since it's happening in Guest, it's possible the keyboard plist is also affecting Guest, but normally plist files are only for a specific user. However since this is hardware, I'm not sure.
Let's try some general troubleshooting steps:
Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive and Repair Permissions using Disk Utility in Recovery.
See steps here to reset YOUR permissions while in Recovery drive.**
Restart
Download and run the combo updater to refresh your OS X files.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
If you still see the problem after this, download EtreCheck and paste results here for help troubleshooting.
http://www.etresoft.com/etrecheck
**(Fair disclosure: NeedHelp4Mac is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)

Safari won't open without restart after installing Yosemite

After I installed Yosemite, safari won't open from sleep mode without me restarting my computer. Should I or can I uninstall Yosemite and reinstall or is there another fix? Thank You for any help.

Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
          Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
          Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
Select the Power Adapter tab and uncheck the boxes marked
          Wake for Wi-Fi network access
and
          Enable Power Nap...
if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
          Enable Power Nap...
11. Reinstall OS X.

Safari won't open from dock after upgrading to leopard

I've upgraded from OS X 10.4.11 Tiger to OS X 10.5.2 Leopard with the upgrade DVD which arrived today and all the available Software Updates (which included a Safari update). No more Software Updates are available - I've checked.
Safari and Mail will now not open from the Dock. Neither will iChat, AddressBook, iDVD (which produces a pop-up saying it "quit unexpectedly" - it didn't appear to start at all), and iCal. Safari and Mail WILL open from my Applications folder thankfully. I haven't checked the other mentioned applications, except iDVD which does the same non-opening with pop-up from Applications too.
I have run permissions verification and permissions repair from Disc Utility on the Mac HD. I have run disc verification from there too and the result said the disc appears OK. Neither solved the Dock problem.
The icons in the Dock don't bounce or anything. They remain still and un-animated. I just get a pop-up message saying "You cannot use the application "Safari.app" with this version of Mac OS X". Which surprises me as it's a native Apple Mac application isn't it? Obviously it says "Mail.app" for mail, "iChat.app" for iChat etc.
I reinserted the Leopard installation DVD and installed all the applications from the Optional Install.mpkg folder, including Safari and Mail. This has made no noticeable difference: they still won't open from the dock. I have just noticed that an additional icon for Safari appears at the far (right hand) end of the dock when I open it from Applications. But it disappears when I close Safari, so no good for opening it.
It could be worse, I can actually open some of the applications from my Applications folder. But this is inconvenient and besides, it is supposed to work from the Dock.
Has anyone else had this problem?
Can anyone help me to solve it please?
I have backed-up (not using time machine - I backed-up before I upgraded). I hope to avoid having to erase and reinstall but I will IF that will solve this problem (and not cause any others
Help please. Thanks.

Hi
Dock icons are simply alias. The ones on your dock may be corrupted, especially since you can open Safari from the applications folder. To remove an icon, right click on it and select "remove from dock", or simply drag it off the dock, where it will disappear in a puff of virtual smoke.
Then, go to the Finder and single-click/hold any item you want on the dock. Drag it there.
Try Safari or the other apps again.
Specific to the Leopard upgrade, important any 3rd party items installed in your system are Leopard compatible, otherwise you'll have operational problems when using them.
One other thought. It is possible the Dock is corrupted, causing the problem. If the above does not resolve the problem, go to the Finder: Your User Account>Library>Preferences folder. There, move the com.apple.dock.plist and com.apple.dock.db files to the desktop, then relaunch the Finder (hold down the option/command/esc keys to reveal the Quit Panel. Select the Finder>relaunch.
Message was edited by: Hawaiian_Starman

Firefox won't open PDF files after I removed older version of PDF-xChange Viewer and installed the lastest version of PDF-xChange Viewer. MS Explorer which I am now force to use works OK. I have checked the Applications window in Tools/Options and it l

Firefox no longer opens PDF files. Explorer works OK. I have checked the Applications window in the Tools/Options and it says I am using PDF-xChange viewer....It just does not do anything. I get the message in the Download Error window which says...."could not be saved, because you cannot change the contents of that folder. Is the same error which I get when I attempt to open a PDF file on a webpage using the Firefox browser....Explorer works OK so I am now forced to Explorer to read PDF files via a browser.
== This happened ==
Every time Firefox opened
== After removing a old copy of PDF-xChange Viewer and updating to the last version

The error message suggests that the file (pdf) that you're trying to download cannot be saved in the folder Firefox tries to save it in.
This can be due to several things - it could be a non-existing folder (could be a problem with the updated application), the hard drive could be too full to store the file (less likely if you can generally surf the net without error messages) or it could contain an error.
To complicate things a little further, it seems to me that you have (at least) 3 different PDF-handling plugins in Firefox from different programs:
PDF-XChange Viewer Netscape Gecko Plugin
Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
Zeon PDF Plugin For Mozilla
This shouldn't matter too much, thou, as it will most likely simply use either the latest installed or the first one it finds when looking up associations for files of type 'pdf'.
First, in Tools > Options... > tab General > section File download, select "Save files in" and Browse your way to a (non-writeprotected!) folder on a drive where you're certain there is enough free space - like the Desktop folder to make the files end up on your Windows desktop.
Second, under Applications as you mention yourself, find all document types related to PDF files, and set these to one of the programs. Check the entire list to be sure there isn't one hiding under one of the other programs' document types (Adobe Acrobat document, PDF X-Change and Zeon).
Restart Firefox, and try opening a PDF again.
If it fails once more, try changing the documents again to one of the other programs, like "Use Adobe Acrobat (in Firefox)".
If it STILL fails, change it to simply "Save file". Then you can simply browse your way to the download folder with Windows Explorer, and doubleclick the PDF file to see which program actually handles PDF files as default on the machine, and if it works properly.
If Firefox flatly refuses to save the PDF files in a folder which you're certain both exist and has space for the file, some (probably security related) program is most likely interfering with Firefox, preventing it in storing PDF files on the system.

Illustrator CS6 won't open additional files after 30 minutes use

Illustrator CS6 (on an iMac, OS X Yosemite, Version 10.10) sort of freezes up after I've been using it for about 30 minutes - it won't open or create additional files or copy/cut/paste objects.
It did this with OS X Maverick as well. I tried uninstalling the software and reinstalling it.
The only way I can fix this issue is to save all opened windows and quit Illustrator. When I reopen it, it seems fine but it freezes up again every hour or so.
Please help! Thank you

Hello worksmc,
I looked at the above snapshot and it helps a bit but would like to know if above snapshot is at the state when the AI stops opening the Ai files? If not, then please attach the one for that state as that would really debugging the issue.
Btw, what type of files do you open for the first half 'n hour? What kind of objects are in those files? Do you keep the multiple documents open, if yes, then how many are these?
Appreciate your understanding!
Thanks,
Dhirendra

Can't open Pdf files after download

After downloading the new iOS 7 manual from the Apple web page, I find neither preview nor abobe reader will open it. dialogue box comes up saying file is damaged and could not be opened.
However, other pdf files already on the Mac open fine. Can anyone help here?

Remove any Adobe PDF plugin files from /Library/Internet Plug-Ins. Then try redownloading the file.

Safari won't open pdf files - quits

i downloaded the new safari and now every time i try to open a pdf file it quits, starts the spinny thing and quits. any ideas? i've never had a problem with this before. thanks, bobbie

Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Internet Plug-Ins
Click Go
If you see this plugin: AdobePDFviewerplugin
Move it to the trash, then quit and relaunch Safari and try a PDF file.

Safari won't open jpeg files

Safari 6.0.5 does not open jpeg files. Is there a preference I need to change? Or something like that?

I can't say that I know whether that's normal behavior for Safari, but it's easy enough to find out.
Boot into Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.
Test. After testing, reboot as usual and post the results.

Illustrator won't open a file after a previous file was closed

First of all, I've been using Illustrator since it first came out (87? 88?) but in all those years, have never encountered the following problem:
After opening and closing an Illustrator file, I can not open any other Illustrator file without quitting the Illustrator app. I get no error messages, the program does not lock up or crash, it simply does nothing. It does not matter if the file I am opening (or the file just worked on) is a newly created one, or an older file, complicated or simple file, 1-color or multi. In other words, it does not seem to be related to the files.
The only way to open a new file after closing a previous file is to QUIT the Illustrator application.
In the old days, if an oddity would occur, deleting the app's pref file usually worked, though it's been years since I've had to do this. Is deleting the pref file still safe/recommended?
Here are some specs:
What I've tried:
Cleared font cache
Repaired disk permissions
Run diagnostics (all clean as a whistle)
System and app specs:
2.66 ghz Intel iMac OS 10.6.8, 4 gig ram
Illustrator CS5 15.0.2
Does anyone have any suggestions? Thank you so much in advance...
Susan

Deleting the prefs is safe, worst that can happen is the setting for scale strokes and effects might get reset.
Reset your preferences.
Cmd-Opt-Ctrl-Shift when restarting AI on a Mac.
Have you tried all the different methods for opening a files, drag and drop to AI on dock, open command.

Safari won't open docx files after download

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