Safari won't open... spinning beach ball

Out of the blue this morning, Safari won't open. I click it, the icon bounces, and then I get the spinning beach ball. If I go to the Force Quit Applications window, it says it's not responding. Any ideas what may be causing this and how to fix it?
-B

What is the exact wording of the message you see, and what are you doing when you see it?
These are the steps I took this morning, again, along with the wording. Before these steps, I logged into my account through the Google browser, and verified that I had a purchase in October of OS X Lion:
1 - booted computer under recovery.
2 - Disk Utility - Repair Disk (Result: The Volume New Macbook appears to be okay)
3 - Disk Utility - Repair Disk Permissions - (Result:0 Repaired - Permissions Repair Complete)
4 - Reinstall Mac OS - "Your computer's eligibility will be verified with Apple - OK
5 - "To Continue, you must agree to the terms and conditions" - Agree
6 - Select New Macbook - Install
7 - signing into Apple Store (Result: This Apple ID has not purchased Lion)
8 - rebooted and tried to launch App Store - back to spinning beach balls, along with all other internet apps; Safari, Mail, App Store, iTunes, etc.
Aps not affected: Google Chrome, Outlook (as long as I don't click on an email connected to an HTTPS server) and anything not on the internet.
I hope this helps and thank you for your advice. I wish I could use my Snow Leopard disks; my dvd drive is broken.

Similar Messages

Safari won't open - spinning ball only requiring Force Quit

Hi,
One of our Macs is an original G5 (not intel) and suddenly today, Safari is not opening! I can't stop it to change preferences or anything. So I reinstalled it and was wondering if anyone has any ideas of what else I can do. Even after the reinstall, it won't open.
Thanks for your help!

If your Safari won't open, one or more of the following procedures should fix it:
1. Go to Home/Library/Safari/ folder and remove the following two files:
• history.plist
• lastsession.plist
(Safari may not load properly If these two files are corrupted.)
2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
(These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
(Again, faults in stored cookies may interfere with Safari's launch.)
4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
Also look in Library/Input Managers where other third party add-ons may lurk. If you find a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal.
Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.

Contents of one network folder won't display - spinning beach ball

I have an eMac on a network running 10.3.9 which, even though the user is properly authenticated on the network, it will not display the contents of one single folder. All the other folders' contents display perfectly and the user can interact with the server and its' contents without any problems. All the other users on the network can interact with the folder in question without any problems, which tends to lead me back to a problem on this one eMac.
The folder in question is inside the main share and all the other folders are as well. Again, the user can traverse the directory structure without any problems. She can use any file, read, write, save, change, delete any file without any problems in any folder EXCEPT in this one folder.
When the user tries to access the folder, the result is the perennial spinning beach ball.
I've tried all the usual tricks. Cache cleaning, directory repairs, permission rebuilds, prebinding rebuilds, log file maintenance, etc., etc. to no avail. I'd appreciate your thoughts. Thanks.

Have you tried logging in with any of the other user's credentials from her system?
Also, have you tried a different user account on her system. (With either her or anyone else's login info for the server.)

CS6 InDesign Won't Stop Spinning Beach Ball After Opening

My Mac was acting up tonight and it told me some InDesign-related files were damaged in the process. Now when I open InDesign or an InDesign file, I can’t do anything with the application because the beach ball keeps spinning after the application is launched and I have to force quit it. I tried deleting the preference file and uninstall InDesign and install it again and no luck.
Any help or advice would be appreciated.

I just uninstall and reinstall InDesign and saw this error report:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF027, DW063 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s), 0 warning(s) ----------- Payload: {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 ----------- ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirz5ISanI4/Assets1/universal/Camera Raw.plugin/Contents/MacOS/Camera Raw" to "/Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin/Contents/MacOS/Camera Raw" (Seq 10) ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 10) ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Photoshop Camera Raw 7: Install failed -------------------------------------------------------------------------------------
System Requirements

Safari won't open, spinning wheel

Last night Safari froze and now I can't reopen it. It pops open and then the wheel spins... Force quit, try again.
Here's about my computer. and below, the log when I tried to open it.
I wonder if it's the Evernote plugin, of some other extension, but I don't know how to find out.
Thanks for any help
MacBook Air OSX 10.9.4
1.3 GhZ Intel Core i5
4 GB RAM
Latest Safari - 7.0.5 - updated today.
Jul 16 07:00:17 MacBook-Air.local Safari[961]: Evernote Safari Clipper Plugin version 99371 at your service!
Jul 16 07:00:17 MacBook-Air.local Safari[961]: Could not find Safari browser web view class.
Jul 16 07:00:44 MacBook-Air com.apple.launchd[1] (com.apple.WebKit.WebContent.1EFC5073-CE07-4639-8FA2-B344E8FEB238[965]): Could not terminate job: 3: No such process
Jul 16 07:00:44 MacBook-Air com.apple.launchd[1] (com.apple.WebKit.WebContent.1EFC5073-CE07-4639-8FA2-B344E8FEB238[965]): Using fallback option to terminate job...
Jul 16 07:00:44 MacBook-Air com.apple.launchd[1] (com.apple.WebKit.Networking.0BB25022-3B09-454A-8286-78F465478164[964]): Exited with code: 1
Jul 16 07:00:44 MacBook-Air com.apple.launchd.peruser.501[164] (com.apple.Safari.29776[961]): Exited: Terminated: 15
Jul 16 07:00:46 MacBook-Air.local spindump[969]: Saved hang report for Safari version 7.0.5 (9537.77.4) to /Library/Logs/DiagnosticReports/Safari_2014-07-16-070046_MacBook-Air.hang

In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of hang reports. The name of each report starts with the name of the process, and ends with ".hang". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a hang, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report.

Brutally slow, spinning beach ball all the time

In the last few months my Intel iMac has slowed to a crawl, making it virtually unusable. The simplest task (opening a new window, dragging a folder, scrolling up or down in Safari) results in the spinning beach ball, often for minutes on end.
I have used Disk Utility to repair permissions, dragged the Fonts and Preferences files from my user Library to the desktop and restarted, and done an Archive and Install, with no improvement. I have 4GB of RAM and at least 10GB of free disk space. Activity Monitor doesn't snow any obvious problems, but often showed the balky programs in red with a "(not responding)" next to each.
Any ideas or suggestions would be appreciated, as I have now resorted to using my wife's laptop as my computer is essentially useless.

With 4GB you should not be paging to disk, but it would not hurt to monitor pageout information. You can do this with *Activity Monitor*, top via Terminal, or if you have installed Xcode, the *vm_stat 60* command from a Terminal session.
What you are looking for is very high pageout activity. But again, with 4GB of memory that should not be an issue, unless you like to run some really memory intensive programs.
After I upgraded to Leopard, I had some slowness that I did not understand. It turned out that when running Tiger, I had a licensed copy of *Little Snitch* installed. However, I did not upgrade Little Snitch to a Leopard compatible version, when I installed Leopard. My problem turned out to be that I had NOT uninstalled the Tiger version of Little Snitch, and as a result its Tiger compatible bits were causing me slow downs when running Leopard.
I actually put up with this for awhile, until I decide to do some house cleaning on System PrefPanes I was no longer really using. That is when I accidentially discovered that my performance came back after getting rid of the Tiger version of Little Snitch.
That was my experience. And I did not really get Beachballs, but I did notice the slowness.
I am suggesting that maybe you have something installed on your system that is not on your Wife's system which is affecting your performance.

Project won't load! Spinning beach ball at opening screen.

So my project is multi-camera, has all externally synced audio, and about 45 min of footage in current timeline. When I created the project, and edited the elements within, all worked fine. But now when I try to reopen the project, I get the spinning beach ball hanging at the opening screen for hours. It just shows "loading project into timeline" forever. It just doesn't want to open. Anyone run into these problems before??
Specs: 2010 mbp, 2.53 ghz i5, 8GB ram, 500GB. OSX 10.8.4

Hi Chris Lee 310,
I'm sorry to hear you are having issues with your Final Cut project.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
Final Cut Pro X: Troubleshooting basics
http://support.apple.com/kb/TS3893
7. Hide Events and Projects
You can isolate issues with events and projects by hiding your events and projects and then un-hiding a project or event. Do this one at a time until you are able to reproduce the issue and identify an affected event or project. For detailed information on hiding events and projects see
Final Cut Pro X: Hiding events and projects
http://support.apple.com/kb/HT4740
I hope this information helps ....
Have a great day!
- Judy

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Spinning Beach ball while in Safari

I had an issue where I was trying to view a video from a website and received a message stating Adobe was working slow and do I want to quit. I said yes but then the beach ball appeared and no matter what I did (after allowing it to spin for a little while, thinking it would stop) I couldn't get out of the screen. I tried viewing other browser windows I had open, but still had the spinning beach ball. I couldn't open Finder or anything. On a PC, I could go to task manager and quit an application. How do I do that on a Mac? I tried CTL, ALT, Delete, or CTL, ALT, Command and whatever other combination I could think of. Finally I gave up and pressed the power button. I received the message asking if I wanted to Shut Down or Cancel. I said yes to shut it down but it didn't and the ball kept spinning. Finally I pressed the power button and held it until the computer shut down manually. I don't like doing that but I didn't know what else to do. Can someone tell me what I should do in a situation like this? I've had the spinning beach ball a couple times in the past week but for some reason today, it just wouldn't stop and I couldn't do anything on the computer.
Thank you

After solving the spinning beach ball: http://www.thexlab.com/faqs/sbbod.html go to Adobe's site and download the latest Flash Player at http://get.adobe.com/flashplayer/ and get the uninstaller at http://kb2.adobe.com/cps/141/tn_14157.html Uninstall the Flash Player and install the latest version, repair permissions, restart, and give Safari another try.

Spinning Beach Ball in Safari, relentless, despite passing hardware diagnostics

My early 2008 24" iMac gets the spinning beach ball and stalls out, I use Safari constantly so that's where I'm noticing it the most. When I reboot the computer, it initially works, then after a few minutes it starts spinning again. Sometimes my pages load, sometimes not and then I have to close Safari and open it again to get it to work.
I installed Smart Utility And Smart Reporter, checked my harddrive with those programs, it passed all the tests. I run Onyx weekly. I check my activity monitor, I have plenty of harddrive space, my CPU usage is low, I don't have a lot of open programs, but I still get the beach ball. When I access the Force Close Applications, it shows Safari not responding. Sometimes my third party MailPlane will also show that it isn't responding,
I've read everything I can think of, can't figure it out.
I do have a replacement Seagate Barracuda 7200.14 (AF) 500 GB in this computer. I replaced the original harddrive two years ago. I also have 4GB of RAM, 2 GB in each slot. I thought perhaps I was having harddrive failure again, but every test I run says my harddrive is okay.
Any help would be appreciated.

When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Spinning beach ball won't force quit

Having problems today and yesterday regarding spinning beach ball and inability to force quit. Resort to power button restart.
Both times I was online using Safari browser. Now temporarily using Firefox just to see if this happens again or not. Meanwhile wondering if it is safari or possibly because I've had iwork 09 opened while browsing.
Just as a test while the ball was spinning, unplugged my server connections, then plugged back in. But this wasn't the issue.
In addition, checked preferences when this happened tonight.
Below are the plist files that may reference some help:
com.apple.pushserviced.plist
com.apple.BezelServices.plist
com.apple.Bluetooth.plist
Perhaps no concern with the plist files, but would like any feedback.
Thank you.

I probably accidentally hit 10.7.2 in my profile here because when I came to forums it was showing this system. Confused at seeing this, I thought it was some sort of klitch.
So when I went to see what the heck was actually going on in my comptuer, to my surprise saw that it was actually Lion 10.7.4 operating system. Please you've got to believe me, it was not reading this previously... snow leopard 10.6.7 or whatever the latest software update had done previously before this strange thing happened.
I have never installed Lion on this computer. I don't even have a disk for Lion. Perhaps the apple tech person a year ago installed it then installed the snow leopard. I have my snow leopard DVD.
Just baffled. Again this machine has been running on Snow Leopard for nearly a year now. Perhaps when I was forced to do a button power shut down, something happened. BTW, had to do this scenario twice in the last two days. Checked my disk utility shows things are ok.

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

ITunes 8 won't recognize my ipod Classic 80GB (Spinning Beach Ball)

I recently upgraded my iMac G5 to 10.5.5 and iTunes 8. When the first time I synced my iPod Classic after the upgrade, it erased everything on my iPod. Now when I start-up iTunes it works fine, however as soon as I connect my iPod I get the spinning beach ball and iTunes freezes. Sometimes if I leave it connected long enough (at least 15 minutes), it's recognized by iTunes and iTunes asks me to restore the iPod. I have done that, but once the restore is complete iTunes still does not recognize my iPod.
In order to get out of iTunes I need to force quit it. A couple of other things to note. My iMac recognizes and mounts my iPod without any problems, as does Disk Utility. I have performed multiple resets of my iPod, repaired permissions, reset the PRAM and even tried reinstalling iTunes 8.
Apparently a similar problem happened with iTunes 7.7, but I haven't read anything regarding this problem and iTunes 8. Has this happened to anybody else? Any thoughts or suggestions would be appreciated.
Thanks.

Ali Y.,
Have you tested this issue in a different Mac OS X user account? To do so, click on the apple (top left), choose System Preferences and then open Accounts. You will probably have to click on the padlock in the lower left and enter your admin password, then click on the "+" symbol to add an account. Once created, just log out of your current account completely (option also under the apple) and then click on the test account to log into it.
This would be useful in identifying if the issue is with the iPod itself, or maybe file in your original user account that needs to be recreated.
Hope this helps,
Raleigh

10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart

10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart. Anyone can help

Ok will check, as of right now I have 82.57gb free, that's plenty of space will check the disk though using disk utility. Also I am now downloading the update from the apple website instead of going through software update

Hi Any latest advice on spinning beach ball nightmare side Lion install. Happens when surfing with Safari, and i've tried Onyx etc RegardsRegards

Hi
Any latest advice on spinning beach ball nightmare since Lion install.
Happens when surfing with Safari, and i've tried Onyx etc
Regards

Hi
Any latest advice on spinning beach ball nightmare since Lion install.
Happens when surfing with Safari, and i've tried Onyx etc
Regards

Safari won't open... spinning beach ball

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