Safari won't open the download page...any reason why

I have purchased a monthly subscription to acrobat XI, but safari won't open the necessary page. it tells me I don't have the APP etc. No idea what it means

Don’t worry about it.
I’m going to cancel the subscription.
I maged to download it and install it, but it’s constantly damaged and won’t open.
I may as well just forget it and cancel.
Laurie Johnson ,
17 Lindeman Heights
RIDGEWOOD W.A. 6030
Mobile: 0409884674
M: 0409884674

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