Safari won't run YouTube
My mac has all of a sudden decided to refuse to access YouTube. It tells me it can't connect to the YouTube server. Any suggestions?
Double-click anywhere in the line of text below on this page to select it, then copy it to the Clipboard by pressing the key combination command-C:
www.youtube.com
Launch the Network Utility application.
Step 1
Select the Lookup tab and paste into the address field by pressing command-V. Then press return. Post the output that appears below – the text, please, not a screenshot.
Step 2
Select the Ping tab and do the same. Please enter the same input as you did in Step 1. Don't use the output of Step 1 as input to Step 2.
Important Note
Some web browsers and mail clients will automatically convert a domain name such as "www.example.com" to a clickable URL, such as http://www.example.com. That will interfere with the test. If necessary, edit the input in the Network Utility window to remove any added characters.
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Try installing Perian from http://perian.org/
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What is that? -
I have os x 10.7.4 but somehow safari was not updated to 6.0 - safari won't run
I have os x 10.7.4 but somehow safari was not updated to 6.0 - safari won't run
Can I install safari only? Or need to install os x 10.7.4 again ??Try this link:
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Hello everyone,
I've recently been getting error messages on youtube videos when using safari. This never used to happen. I tried using chrome but it didn't take care of the problem. When I set my default browser back to safari, safari won't open any websites that require a username and password. Any suggestions?My case is different from those listed below. First, I'm running OS X 10.8.5 and Safari 6.0.5.
My problem is this:
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appears beneath the video I just watched. The new selection itself is not loaded by Safari.
This occurs for any selection I choose. My way around this problem is to force a Safari reload of
the page by using the keyboard shortcut, Command-R. This fills in the old video window with the
video I just chose. Can I conclude that this is a Safari issue alone, or is it a Safari/Youtube combo gotcha? Anyway, the present condition *****.
This problem began sometime after i upgraded to Mountain Lion. I have reset Safari and have also
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Safari 5.1.6 won't run on my Pro. It was Safari 6 on the MacBook I transfered the data from. Could this be the problem, and if so, how do I up grade to Safari 6? I can't seem to find any help.
Lion should be running Safari 6. Try Software update. Or apply the Lion 10.7.4 Combo installer:
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Safari won't run after restart
Running Mountain Lion on my Macbook Pro 17" unibody. Just did a CarbonCopyCloner back-up, then restarted the machine. Noticed my Safari icon in the dock looked weird (generic note icon). Went to my apps and noticed the Safari.app icon looks the same (no Safari icon... only a generic note icon) and Safari won't launch at all from the Safari.app.
I primarily use Firefox and Chrome, so loosing Safari is no biggie, but I'd like to know what the heck happened after restart. Any clues?
Thanks!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Apple update this morning - now Safari won't run
This morning my MACBook Pro 15 went through an Apple update, installing updates to Safari, iTunes and a security update. Upon reboot, there was a crash notice and the message told me to hold down power button to shutdown and then restart. After the restart, iTunes is fine, my MBP seems good otherwise. Safari won't start. it's in my dock, when I click on it, it blinks once and stops. It never launches. Firefox is fine. I have searched other issues like this reported here and have gone through the troubleshooting I have seen. I have deleted plist file, moved plugins, deleted cache and history, rebooting a few times, etc. Any help is appreciated.
My MACBook Pro:
Model Name: MacBook Pro
Model Identifier: MacBookPro5,4
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.49f2
Serial Number (system): W89424Y07XJ
Hardware UUID: 965DB602-912B-5574-A819-6991D025875A
Sudden Motion Sensor:
State: Enabled
System Version: Mac OS X 10.6.7 (10J869)
Kernel Version: Darwin 10.7.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: ******
User Name: ******
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
Time since boot: 29 minutes
Safari info:
Version: 5.0.5
Last Modified: 4/20/11 8:49 AM
Kind: Intel
64-Bit (Intel): Yes
Get Info String: 5.0.5, Copyright © 2003-2011 Apple Inc.
Location: /Applications/Safari.app
Thanks, Dan
Message was edited by: DanFromPittsburghContents of my CrashReporter log:
Process: ReportCrash [493]
Path: /System/Library/CoreServices/ReportCrash
Identifier: ReportCrash
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [156]
Date/Time: 2011-04-20 10:41:42.491 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000019143f48d
Crashed Thread: 7
Application Specific Information:
Analyzing process: Safari[491], path: /Applications/Safari.app/Contents/MacOS/Safari; parent process: launchd[156], path: /sbin/launchd
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff83b1bf8a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff83b1be19 nanosleep + 148
2 libSystem.B.dylib 0x00007fff83b68df0 sleep + 61
3 ReportCrash 0x000000010000882f 0x100000000 + 34863
4 ReportCrash 0x0000000100001cf0 0x100000000 + 7408
Thread 1:
0 libSystem.B.dylib 0x00007fff83ae129a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83ae190d mach_msg + 59
2 com.apple.CoreSymbolication 0x00007fff856be93b CSCppExceptionSafeThread::CSCppExceptionSafeThread(void ( block_pointer)()) + 211
3 com.apple.CoreSymbolication 0x00007fff85697a5d CSCppSymbolOwnerCache::create_symbol_owner_data(CSCppSymbolOwner*, CSCppDsymData*) + 247
4 com.apple.CoreSymbolication 0x00007fff856702be CSCppSymbolOwnerCache::data_for_symbol_owner(CSCppSymbolOwner*) + 54
5 com.apple.CoreSymbolication 0x00007fff8567025b CSCppSymbolOwner::data() + 33
6 com.apple.CoreSymbolication 0x00007fff85693d60 CSSymbolOwnerForeachRegion + 45
7 ReportCrash 0x00000001000056db 0x100000000 + 22235
8 com.apple.CoreSymbolication 0x00007fff856757fd CSSymbolicatorForeachSymbolOwnerAtTime + 101
9 ReportCrash 0x000000010000541c 0x100000000 + 21532
10 ReportCrash 0x0000000100007fb4 0x100000000 + 32692
11 ReportCrash 0x0000000100008aa0 0x100000000 + 35488
12 ReportCrash 0x000000010000ad72 0x100000000 + 44402
13 ReportCrash 0x000000010000ab4f 0x100000000 + 43855
14 libSystem.B.dylib 0x00007fff83b269dc mach_msg_server_once + 378
15 ReportCrash 0x000000010000a256 0x100000000 + 41558
16 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
17 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff83ae129a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83ae190d mach_msg + 59
2 libSystem.B.dylib 0x00007fff83b2697f mach_msg_server_once + 285
3 ReportCrash 0x000000010000a256 0x100000000 + 41558
4 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 3: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff83afa12a kevent + 10
1 libSystem.B.dylib 0x00007fff83afbffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff83afbcd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff83afb7fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff83afb128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff83afafc5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff83afaf4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff83afb35c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83afafc5 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff83ae129a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff83ae190d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff839b4932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff839b3dbf CFRunLoopRunSpecific + 575
4 com.apple.DebugSymbols 0x00007fff882f44ac SpotlightQueryThread(void*) + 380
5 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff83afaf4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff83afb35c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff83afafc5 start_wqthread + 13
Thread 7 Crashed:
0 com.apple.CoreSymbolication 0x00007fff85672bb9 void extract_direct_stabs_from_header<SizeAndEndianness<Pointer64, LittleEndian> >(TExtendedMachOHeader<SizeAndEndianness<Pointer64, LittleEndian> >&, TRawSymbolOwnerData<SizeAndEndianness<Pointer64, LittleEndian>::SIZE>&, TNList<SizeAndEndianness<Pointer64, LittleEndian> > const*, unsigned int, TRange<SizeAndEndianness<Pointer64, LittleEndian>::SIZE>) + 731
1 com.apple.CoreSymbolication 0x00007fff8567278f void extract_stabs_data_from_header<SizeAndEndianness<Pointer64, LittleEndian> >(unsigned int, TExtendedMachOHeader<SizeAndEndianness<Pointer64, LittleEndian> >&, TRawSymbolOwnerData<SizeAndEndianness<Pointer64, LittleEndian>::SIZE>&) + 409
2 com.apple.CoreSymbolication 0x00007fff856afcd9 CSCppSymbolOwnerData* create_symbol_owner_data_arch_specific<SizeAndEndianness<Pointer64, LittleEndian> >(CSCppSymbolOwner*, CSCppDsymData*) + 3486
3 com.apple.CoreSymbolication 0x00007fff85697930 create_symbol_owner_data2(CSCppSymbolOwner*, CSCppDsymData*) + 111
4 com.apple.CoreSymbolication 0x00007fff85697cb2 __create_symbol_owner_data_block_invoke_1 + 30
5 com.apple.CoreSymbolication 0x00007fff856be6b0 CSCppExceptionSafeThread::sacrificial_thread_init() + 150
6 com.apple.CoreSymbolication 0x00007fff856be715 thread_init_trampoline(CSCppExceptionSafeThread*) + 9
7 libSystem.B.dylib 0x00007fff83b1a4f6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff83b1a3a9 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x000000019143f48d rbx: 0x00000001220008a8 rcx: 0x0000000000000064 rdx: 0x000000011f1d4290
rdi: 0x0000000000000000 rsi: 0x000000000000e800 rbp: 0x000000011f1d46d0 rsp: 0x000000011f1d4170
r8: 0x000000010039b000 r9: 0x00000001003b6c10 r10: 0x0000000000000000 r11: 0x0000000000000001
r12: 0x00000001218c8a18 r13: 0x0000000000000034 r14: 0x000000011f1d428e r15: 0x00000000000005c8
rip: 0x00007fff85672bb9 rfl: 0x0000000000010206 cr2: 0x000000019143f48d
Binary Images:
0x100000000 - 0x10000fff7 ReportCrash ??? (???) <6D659CCB-A577-46CE-F70C-32E14CD7FA7F> /System/Library/CoreServices/ReportCrash
0x10001a000 - 0x1002a2fef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff804d8000 - 0x7fff80578fff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff808ba000 - 0x7fff80937fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff80938000 - 0x7fff809eefff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <F206BE6D-8777-AE6C-B367-7BEA76C14241> /usr/lib/libobjc.A.dylib
0x7fff81100000 - 0x7fff812befff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2C6ECACF-CD56-1714-6F63-CB6F5EE7A1E2> /usr/lib/libicucore.A.dylib
0x7fff81ecb000 - 0x7fff81edafff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff82046000 - 0x7fff820a6fe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff827e8000 - 0x7fff82845fe7 com.apple.Symbolication 1.2 (72) <BED6B51F-7EAD-EA8C-0540-CE7BF12785F5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff837ff000 - 0x7fff8380dff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff8380e000 - 0x7fff83824fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff83832000 - 0x7fff83838ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff83839000 - 0x7fff83844fff com.apple.CrashReporterSupport 10.6.7 (258) <BB0B9A08-6CEC-0500-5BD1-C18E1465E406> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff83915000 - 0x7fff8393dfff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff83968000 - 0x7fff83adffe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff83ae0000 - 0x7fff83ca1fff libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff84ab8000 - 0x7fff84abeff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff853c3000 - 0x7fff85404fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff85485000 - 0x7fff85542fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8566c000 - 0x7fff856effef com.apple.CoreSymbolication 2.1 (46) <9F1EEDC7-4779-04E4-8C3C-38202CF1227F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff858cf000 - 0x7fff85c03fff com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff863d0000 - 0x7fff86460fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8701d000 - 0x7fff872a0fe7 com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87710000 - 0x7fff8774bfff com.apple.AE 496.4 (496.4) <CBEDB6A1-FD85-F842-4EB8-CC289FAE0F24> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8790b000 - 0x7fff87a22fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff87b9c000 - 0x7fff87badff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff87da6000 - 0x7fff87da6ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87ec9000 - 0x7fff87f82fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff8811a000 - 0x7fff881ecfe7 com.apple.CFNetwork 454.11.12 (454.11.12) <B1C9008A-4A5D-609D-5D10-C93DAD6FFB4C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff881ed000 - 0x7fff881f1ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff882ef000 - 0x7fff8832dfef com.apple.DebugSymbols 1.1 (70) <C3D11461-E118-09DB-D9D7-8972B3FD160F> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8833d000 - 0x7fff88368ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff89112000 - 0x7fff8915efff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff8915f000 - 0x7fff891a9ff7 com.apple.Metadata 10.6.3 (507.15) <5170FCE0-ED6C-2E3E-AB28-1DDE3F628FC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib -
[Win2K] Safari won't run
Apple Software Update installed Safari on my computer. It never noticed that Safari doesn't run on Windows 2000 Professional.
Then, I tried to run Safari. It started loading the Apple website, then died and complained:
Safari.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.
Safari never bothered to check what version of Windows it was running on.
I use only Macs at home, and was looking forward to using Safari at work.
You blew it Apple.I think this is about a slightly different issue than just whether Safari supports Win2K or not (actually, vesions up to 3.0.3 ran fine for me during several months of frequent use).
The problem here seems to be that ASU offers Safari as an update on Win2K even though it may no longer work on this platform.
With a market share in single digits, Win2k-specific bugs are probably not at the top of the priority list, but generally there are relatively few applications (apart from some of Microsoft's own, and more low-level type things than browsers) that run on Win XP, but not on Win2kl, and typically these fail in a very obvious way, like missing some DLLs, or refusing to install. So losing compatibility with Win2k from one beta to another could actually be an indication of a more general bug that is probably worth understanding...
ciao marcus -
Upgraded to Yosemite, Now Safari Won't Load Youtube and Other Sites
I upgraded to Yosemite the day of. Almost immediately I found that Safari no longer would load Youtube. At all. It would just sit and spin and work and eventually say that the page wasn't available. This was also a problem with other websites. For instance, IGN would load, but it was very, very slow. Redirected webpages from Youtube that used URL shorteners would do the same thing as Youtube, it would just sit and crank away and finally give up.
When I try the same thing with Google Chrome, it loads those pages just fine. Youtube and these sites also work on my Macbook and my iPad, so I believe the problem is specific to my iMac.
So... I got really angry a few days ago and did a complete reformat of my computer. I didn't restore my old image from Time Machine, but I did a brand new install and just backed up some precious files. I re-installed Yosemite on my freshly cleaned hard drive and low and behold, Youtube worked, as did all the others!
But after about four days, the same problem is happening again. Youtube won't load, redirects from Facebook using URL shortening is a disaster again. I'm losing my mind. What could be causing this problem!?? Reformatting was the only idea I had, and I thought it was a very thorough solution. Is Safari doing this for anybody else?
My system:
iMac (27-inch, Mid 2011)
Processor 2.7 GHz Intel Core i5
Memory 8 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6770M 512 MB
Running Yosemite Version 10.10Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Hello,
When trying to open Safari it quits unexpectedly. The error message in the report is "image not found for lazy pointer". The same thing happens when trying to run Apple Help but not Appleworks. This may have happened after the installation of Safari Update 2.0.1 and Security Update 2005-007 1.1
Thank you for your help.
AnneHi Anne,
b Welcome to Apple Discussions
I am clueless as to particular meaning of the error report. While you wait for one of the real pros who assist folks, like me, here, this won't hurt.
Repair permissions via Applications > Utilities > Disk Utility.app -
Safari won't play youtube audio
Safari will not play the audio on Youtube videos. I unenrolled from the Safari HTML5 study (found as an answer to another question), but that did not work. Audio plays on Firefox.
Hi..
Most YouTube content requires the Flash plugin, so try troubleshooting ...
Quit Safari.
Open System Preferences > Flash Player then select the Storage tab. Click: Delete All
Now uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important uninstall the currently installled plugin first.
Then launch Safari From your Safari menu bar click Safari > Empty Cache
Now try a video.
BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari. -
Safari - won't open youtube or google!!
Hi there,
i'm having bad safari nightmares at the moment: I can't download either youtube or google.com! All other sites i've tried to visit seem to be fine - and another machine I have next to this one downloads anything. I've reinstalled Safari, run the disk utility /repair permission, and restarted the machine. Nothing. Any ideas? Or should I empty the free space onto hard drive and reinstall the OS?
Many thanks for your help.I hope guessing is allowed.
Your behind a proxy server -- disable it.
You running a third-party firewall -- disable it.
Hawaiian_Starman posts the following and it work for many people.
Quit Safari and add DNS server numbers to your System Preferences ->Network panel.
Select your type of connection and then select Advanced.
In the DNS servers panel enter 4.2.2.1 and 4.2.2.2 if you live in the US and click Apply.
Outside the US - use 208.67.222.220 and 208.67.220.222 and click Apply.
Launch Safari and from the Safari menu select Empty Cache - try the url's again.
Good luck,
Tom -
Safari won't run citrix receiver but firefox does it, I want safari to do this too
Since the change to Mavericks I have a problem running Citrix Receiver in Safari. Before I had no problems what so ever. I discovered that Firefox does the job. But I want Safari to do the job. It must be somewhere in the preference I suspect. Who can help??
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot insafe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Safari won't run in 32-bit mode?
Hi, until yesterday I was able to run Safari in 32-bit and some applications/utilities such as LiveDictionary and WebSnapper could run in this manner. Suddenly this morning the above mentioned applications don't work any more and I think the problem is that Safari for some strange reason is not running any longer in 32-bit mode. Its setting in 32-bit mode is OK. I have toggled on/off the 32-bit setting. I have reset safari. I have re-installed Livedicionary and WebSnapper, but they don't work any more. Any idea about this issue? Is there any tools to verify run-time in which mode Safari is running?
Thank you.G'day Enzo - and welcome to the forums!
To confirm the mode of an application, simply open Activity Monitor. It will tell you what you need to know.
Personally, I am running Safari in 64bit mode... and waiting for the developers of 1Password to finally release the updated version that is fully compatible. The benefits of running in 64 bit mode are many!
Cheers,
Rodney -
Safari won't run on multiple 2013 Macbook Airs
Hi, I purchased a 2013 MBA on Saturday. When I got home and fired it up I discovered Safari would crash in seconds. Couple of hours talking to Applecare but nothing worked. I went back to the store on Sunday (an hour away) and exchanged it. That new MBA also couldn't run Safari. The tech opened a third computer with a different number sequence and it too could not run Safari. They put google on so I'd have a browser. I'm debating whether to return the computer though concerned that I'm stuck with tech that is going to have a long running problem as I've been completely unable to find any mention of others having this issue and fixing it. The fact that 3 brand new computers in a row had the same issue makes me wonder if anyone else has found this and discovered a fix for it yet? Suggestions? Thanks!
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
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