Safari wont load or itunes store or ping

Hi,
i have a windows 7 pc 64bit. Itunes store, safari and ping will not load. This also occurs on a windows 7 32bit pc on the same network. I have uninstalled/reinstalled all apple products. I definitly have the 64bit version of software on the 64bit pc and the latest versions of all software and i have disabled windows firewall and all spyware/antivirus programs. I have tried to email apple and they were hopeless and pathetic. I dont want to ring anyone at apple and email jsut went in circles.
Steve

I had the same issue on Vista and started researching this after being unable to sync my iPhone4 or access the iTunes Store after upgrading iTunes and Safari. Found a thread here that gave me the tip to uninstall ALL Apple software and then reinstall it all. This includes QuickTime, Application Support, Mobile Device Support, Bonjour, etc.
I tried uninstalling and reinstalling (and burning about 3 hours in the process) all the software I had uninstalled. However, after I had installed iTunes and before I installed Safari, I started iTunes to see if I could access the iTunes Store and I could!
Well, I thought I was on my way to full syncing and iTunes Store browsing pleasure..."must have been a bad install" I said and promptly reinstalled Safari as well.Once that was done, I started up iTunes and was met with the same blank iTunes Store screen, and was unable to sync my iPhone. Sigh.
So - uninstalled all Apple software again and resinstalled JUST the iTunes package. This time around, full success with iTunes Store and iPhone syncing!
Obviously, a browsing engine/rendering failure on the part of Safari that doesn't impact the browser in iTunes until Safari is installed.
1. Uninstall all Apple software
2. Reinstall ONLY iTunes package

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    Process:    
    Safari [473]
    Path:       
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: 
    com.apple.Safari
    Version:    
    5.1.5 (7534.55.3)
    Build Info: 
    WebBrowser-7534055003000000~1
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [141]
    Date/Time:  
    2012-04-22 21:36:39.340 -0400
    OS Version: 
    Mac OS X 10.7.3 (11D50b)
    Report Version:  9
    Crashed Thread:  9
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000001024f1f60
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x1024f1f60:
    -->
    __TEXT            
    00000001029c9000-00000001029ca000 [
    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    objc[473]: garbage collection is OFF
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib   
    0x0000000106b1067a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x0000000106b0fd71 mach_msg + 73
    2   com.apple.CoreFoundation 
    0x0000000104c096fc __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation 
    0x0000000104c11e64 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation 
    0x0000000104c11676 CFRunLoopRunSpecific + 230
    5   com.apple.HIToolbox      
    0x0000000107af031f RunCurrentEventLoopInMode + 277
    6   com.apple.HIToolbox      
    0x0000000107af75c9 ReceiveNextEventCommon + 355
    7   com.apple.HIToolbox      
    0x0000000107af7456 BlockUntilNextEventMatchingListInMode + 62
    8   com.apple.AppKit         
    0x0000000105408f5d _DPSNextEvent + 659
    9   com.apple.AppKit         
    0x0000000105408861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
    10  com.apple.Safari.framework
    0x0000000102a28165 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
    11  com.apple.AppKit         
    0x00000001056bf39d -[NSApplication _realDoModalLoop:peek:] + 610
    12  com.apple.AppKit         
    0x00000001056befd1 -[NSApplication runModalForWindow:] + 120
    13  com.apple.AppKit         
    0x00000001056b2635 -[NSAlert runModal] + 159
    14  com.apple.AppKit         
    0x0000000105437d83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
    15  com.apple.AppKit         
    0x00000001056b83ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
    16  com.apple.AppKit         
    0x0000000105437a1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
    17  com.apple.AppKit         
    0x000000010540c1d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
    18  com.apple.AppKit         
    0x000000010540c02d -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227
    19  com.apple.AppKit         
    0x000000010540bd9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
    20  com.apple.CoreFoundation 
    0x0000000104c6f591 -[NSObject performSelector:withObject:withObject:] + 65
    21  com.apple.Foundation     
    0x0000000104f3b7eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
    22  com.apple.Foundation     
    0x0000000104f3a772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
    23  com.apple.Foundation     
    0x0000000104f3a600 _NSAppleEventManagerGenericHandler + 105
    24  com.apple.AE             
    0x0000000107665c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
    25  com.apple.AE             
    0x0000000107665b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
    26  com.apple.AE             
    0x00000001076659f7 aeProcessAppleEvent + 250
    27  com.apple.HIToolbox      
    0x0000000107afeaf9 AEProcessAppleEvent + 102
    28  com.apple.AppKit         
    0x00000001054091a9 _DPSNextEvent + 1247
    29  com.apple.AppKit         
    0x0000000105408861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
    30  com.apple.Safari.framework
    0x0000000102a28165 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
    31  com.apple.AppKit         
    0x000000010540519d -[NSApplication run] + 470
    32  com.apple.AppKit         
    0x0000000105683b88 NSApplicationMain + 867
    33  com.apple.Safari.framework
    0x0000000102bdc48d SafariMain + 197
    34  com.apple.Safari         
    0x00000001029c9f24 0x1029c9000 + 3876
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x0000000106b127e6 kevent + 10
    1   libdispatch.dylib        
    0x00000001068ea5be _dispatch_mgr_invoke + 923
    2   libdispatch.dylib        
    0x00000001068e914e _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib   
    0x0000000106b12192 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00000001069c6594 _pthread_wqthread + 758
    2   libsystem_c.dylib        
    0x00000001069c7b85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib   
    0x0000000106b12192 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00000001069c6594 _pthread_wqthread + 758
    2   libsystem_c.dylib        
    0x00000001069c7b85 start_wqthread + 13
    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib   
    0x0000000106b11bca __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00000001069c8274 _pthread_cond_wait + 840
    2   com.apple.WebCore        
    0x000000010bf351d5 WebCore::IconDatabase::syncThreadMainLoop() + 375
    3   com.apple.WebCore        
    0x000000010bf32c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 491
    4   com.apple.WebCore        
    0x000000010bf32a8f WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
    5   libsystem_c.dylib        
    0x00000001069c48bf _pthread_start + 335
    6   libsystem_c.dylib        
    0x00000001069c7b75 thread_start + 13
    Thread 5:: CoreAnimation render server
    0   libsystem_kernel.dylib   
    0x0000000106b1067a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x0000000106b0fd71 mach_msg + 73
    2   com.apple.QuartzCore     
    0x0000000103c665c9 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore     
    0x0000000103c66509 thread_fun + 24
    4   libsystem_c.dylib        
    0x00000001069c48bf _pthread_start + 335
    5   libsystem_c.dylib        
    0x00000001069c7b75 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib   
    0x0000000106b12192 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00000001069c6594 _pthread_wqthread + 758
    2   libsystem_c.dylib        
    0x00000001069c7b85 start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib   
    0x0000000106b12192 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00000001069c6594 _pthread_wqthread + 758
    2   libsystem_c.dylib        
    0x00000001069c7b85 start_wqthread + 13
    Thread 8:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib   
    0x0000000106b11e42 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x000000010697adea nanosleep + 164
    2   libsystem_c.dylib        
    0x000000010697abb5 usleep + 53
    3   com.apple.AppKit         
    0x000000010563fc73 -[NSUIHeartBeat _heartBeatThread:] + 1727
    4   com.apple.Foundation     
    0x0000000104f5c74e -[NSThread main] + 68
    5   com.apple.Foundation     
    0x0000000104f5c6c6 __NSThread__main__ + 1575
    6   libsystem_c.dylib        
    0x00000001069c48bf _pthread_start + 335
    7   libsystem_c.dylib        
    0x00000001069c7b75 thread_start + 13
    Thread 9 Crashed:
    0   ???                      
    0x00000001042a86d6 0 + 4364863190
    Thread 9 crashed with X86 Thread State (64-bit):
      rax: 0x00000001024f1f60  rbx: 0x0000000000000000  rcx: 0x0000000103c5f000  rdx: 0x0000000000000041
      rdi: 0xfffffffff9f10000  rsi: 0x0000000103c63000  rbp: 0x0000000103c60ff4  rsp: 0x0000000103c60f64
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00000001042a86d6  rfl: 0x0000000000010202  cr2: 0x00000001024f1f60
    Logical CPU: 2
    Binary Images:
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    0x1066f6000 -   
    0x106744fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
    0x10675e000 -   
    0x10675ffff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
    0x106764000 -   
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    0x106bd5000 -   
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    0x106d4a000 -   
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    0x106f5b000 -   
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    0x106f63000 -   
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    0x106f84000 -   
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    0x106fb1000 -   
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    0x107662000 -   
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    0x10781f000 -   
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    0x1078eb000 -   
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    0x107ad7000 -   
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    0x1091b0000 -   
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    0x109244000 -   
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    0x109252000 -   
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    0x109390000 -   
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    0x109397000 -   
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    0x1094ef000 -   
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    0x1094f9000 -   
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    0x109567000 -   
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    0x10960f000 -   
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    0x109a9f000 -   
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    0x10a0cc000 -   
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    0x10a2ab000 -   
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    0x10a2fd000 -   
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    0x10a344000 -   
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    0x10a393000 -   
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    0x10a3bd000 -   
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    0x10a4c5000 -   
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    0x10a573000 -   
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    0x10a585000 -   
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    0x10a648000 -   
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    0x10aa4c000 -   
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    0x10adae000 -   
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    0x10ae2b000 -   
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    0x10ae93000 -   
    0x10ae99fff  libGFXShared.dylib (??? - ???) <B95E9B22-AE68-3E48-8733-00CCCA08D50E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x10aea2000 -   
    0x10aeb8fff  libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x10aed1000 -   
    0x10af10ff7  libGLImage.dylib (??? - ???) <348729DC-BC44-3744-B249-9DFA6498344A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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    0x10af1cfff  libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
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    0x7fff625c9000 -
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    External Modification Summary:
      Calls made by other processes targeting this process:
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      Calls made by this process:
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      Calls made by all processes on this machine:
    task_for_pid: 1562
    thread_create: 7
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=158.1M resident=158.0M(100%) swapped_out_or_unallocated=44K(0%)
    Writable regions: Total=1.1G written=12.0M(1%) resident=17.6M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
    REGION TYPE                   
    VIRTUAL
    ===========                   
    =======
    CG backing stores                
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    CG image                          
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    CG raster data                    
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    16K
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    8K
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    1.0G   
    reserved VM address space (unallocated)
    MALLOC                          
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    MALLOC guard page                 
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    Memory tag=240                     
    4K
    Memory tag=242                    
    12K
    Memory tag=251                    
    36K
    SQLite page cache                
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    STACK GUARD                     
    56.0M
    Stack                           
    12.1M
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    16.1M
    __CI_BITMAP                       
    80K
    __DATA                          
    15.6M
    __IMAGE                          
    528K
    __LINKEDIT                      
    32.8M
    __RC_CAMERAS                     
    244K
    __TEXT                         
    125.2M
    __UNICODE                        
    544K
    mapped file                     
    39.7M
    shared memory                    
    316K
    ===========                   
    =======
    TOTAL                            
    1.3G
    TOTAL, minus reserved VM space 
    348.7M

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