Safari wont open after downloading 'genieo', its taken over homepage on internet and only opens for 1 second before closing rapidly. deleted it but still cant open internet. please HELP!
safari wont open since downloading 'genieo' stupidly, well by accident i just looked what it is up..... as needed to crop song quickly and must have been on that page/..., i moved it to trash and removed it everywhere i could see it but its still taken over safari and so web page closes after 1 second of opening so i cant use it. There are removal instructions etc online but i cant get online to do them! how can i sort this out if i cant use the internet and change my homepage etc? Will people at Apple store be able to do this for me?
There are some instructions that take time with some attention to detail to attempt and also remove all parts of the genieo and other adware malware bad content that come with visiting or downloading a variety of web sites which may spread their ilk to those who unknowingly or unwittingly get downloads or install content that has been doctored with some untoward idea in mind. Some of the posers do this to disrupt or sell more dysfunctional cures to their created mischief. The cure (incl their uninstaller) may be as bad as the problem.
•The Safe Mac - Tech Guides: Note 'adware removal & others' here
http://www.thesafemac.com/tech-guides/
Genieo is a specific issue and has a section in there.
http://www.thesafemac.com/?s=genieo&submit=Search
For general adware, a script (beta, if you try luck)
is available but it may not touch genieo...
•Adware Removal Tool (applescript)
http://www.thesafemac.com/art/
The browser issue is covered under one of the topic areas, as that may also include a re-direct device where an extra button or home page to junk keeps loading. Incorrect removal of the badware may cause Safari to fail. However, you can get use a different browser to get information such as visit the above site, or here, etc.
I do not know if the techs or genius at Apple Store would be able to remove the problem. One way it to erase everything on the computer, and start all over, and lose all your stuff. You should have a backup of your created content on a drive external to your computer, in addition to TimeMachine backups, for restoration purposes; this done before an issue strikes. The methods of removal are covered in the linked pages above.
Another way, as suggested in detail by Linc Davis, can be followed and perhaps resolve the issue, too; at some point this topic thread will be seen by more than a few people. This is not a new topic here.
Good luck & happy computing!
edited 2x
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Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
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You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
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ejwoodall wrote:
It's not a router problem as I explained in my post. If it was a router problem then I wouldn't have the problem everywhere I go. It is an issue with the software.
Then I guess the millions of people running 10.5.7 with no issues are just hallucinating that their machines are working fine?
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See Empty/corrupt library after upgrade/crash.
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Respected sir,
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waiting for your response.
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vinayakaVinayaka-
After all you've tried, Dah*veed is probably right about needing warranty assistance.
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Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
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Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
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ITunes won't open after downloading 7.0
My iTunes won't open after downloading 7.0, what should I do?
replying to Robert
I get a Windows error code of 0x666D743F
First see:
iTunes 7 for Windows: iTunes fails to launch with an unknown error
There are some other possibilities
That error has been known to be produced by having Total Recorder or the Volume Logic plug-in installed on the PC.
For a workaround for Total Recorder, see:
chuckieb: One fix for iTunes 7 "0x666D743F" error
To check on the Volume Logic issue, see:
Troubleshooting issues with 3rd-party iTunes add-ons
For further possibilities, see other posts in chuckieb’s thread. -
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Okay.
Can you check something for me please?
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Now try to launch iTunes.
Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?
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