Safe boot solves PowerPoint problem; how do I fix problem at source?

I was trying to display a slide show in MS Powerpoint 2011 on my MacBook Air, but PowerPoint crashed every time I tried to launch the slide show. I found a Microsoft support article, https://support.microsoft.com/en-us/kb/975723?linkId=11072873, that suggested booting my computer in Safe mode and seeing if PowerPoint worked then. In fact, it does!
My question is, what has Safe boot revealed about why PowerPoint crashes when I try to display a slide show? Is there a way to fix the problem that causes PowerPoint to crash so that I don't have to boot into Safe Mode every time I want to do a PowerPoint slide show?

Put the disk in the computer and restart while holding the C key down. You pretend you want to reinstall the OS and go through the first two steps, until the screen just after the language selectiion screen.
On this screen you will see a menu bar. Click Utilities in the menu bar, and select Disk Utility. When DU is up and running, do this:
In the list at the left, select your start up disk- the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.
When the repair is completed, quit DU and restart the computer.

Similar Messages

  • Firefox crashes when any facebook mafiawars link is clicked, it only works if i run firefox in safe mode. Why? & How do i fix it?

    after being auto-updated to version 15, firefox crashes when any facebook mafiawars link is clicked, tried versions 3.6.12 to 15 without any change and even updated java but it only works if i run firefox in safe mode. what happened and how to i fix this major problem? the only info i found was about pogo and said to update to version 15 but thats what caused the problem in the first place...

    Hi,
    Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:
    https://support.mozilla.org/users/auth
    You can use the same username and email address as before. We are very sorry for the inconvenience.

  • Every time i open a word document ALL my word documents open as separate windows. Same with PowerPoints. How do i fix this?!

    every time i open a word document ALL my word documents open as seperate windows. Same with powerpoints. How do I fix this? Its getting really annoying.

    If you are using Apple's Mail app, whichever os you have, post in its os/Mail forum area.

  • My computer wont start up says boot device not found how can i fix that

    I HAVE AN HP PROBOOK 4430S
    SERIAL NUMBER {Removed for privacy}
    THE ERROR MESSAGE IS BOOT DEVICE NOT FOUND HOW CAN I FIX THAT ERROR

    Hi:
    Go into the BIOS and run the hard drive diagnostics test and see what that reports.
    Sounds like the hard drive failed.
    Paul

  • Takes several tries to boot up my G5 -- how do I fix it?

    I have a nice G5, running 10.4.9, and have had no trouble for a couple of years. Just recently, however, the computer won't boot up the first time I turn it on. The screen remains dark, with no error messages. I have to turn it off (holding the power button for ~5 sec) and then try again. Usually it works the 2nd time, as if nothing was wrong. Sometimes it takes 3 tries.
    Does this indicate some large problem (other than the annoyance)? And how can I fix it??? Thanks for any help, Jeff

    Hi.
    Does the chime sound and the fans rev up when pressing the power button for the first time?, if so, then try resetting the PRAM.
    If it doesn't work, try resetting the SMU:
    http://docs.info.apple.com/article.html?artnum=300341
    Also, check if your machine is elegible:
    http://www.apple.com/support/powermac/powersupply/repairextension/
    Good Luck.
    MacMini G4 1.25GHz 1GB   Mac OS X (10.4.9)  

  • My Macbook Pro starts up in Safe Boot by default. How do I get out of it/How do I get my MBP to work normal again?

    Question says it all.
    What all started this was that I accidentally spilled a cup of Coffee onto my Keyboard. I instantly dried it with tissues and shut it off. A couple of hours later I was unable to log in. I started the MBP and it started up in Safe Mode (without me initiating it), I was unable to log in. I could enter the password and everything but it kept saying that it was the wrong one. I now got an USB keyboard and am able to log in and operate a couple of programmes, but i don't know how to get out of this Safe Mode again and how to start using my MBP normally again. I need it, have a couple of things that need to be done soon. Can I simply play a backup from my external HDD over it? There is a problem, that all the external Drives don't seem to work.
    Help! I'm at my wit's end. Thank you!

    Only if your home/renters insurance doesn't cover such damage without raising your rates/dropping you.  Ask first of them if it is worthwhile the claim once you get an estimate for repair.  These repair places are pretty good:
    http://www.dttservice.com/
    http://www.powerbookresq.com/
    http://www.microdocusa.com/
    http://www.macspecialist.com/
    http://www.techrestore.com/

  • Firefox has gone into safe mode. what happened and how do i fix it?

    when i loaded firefox it went into safe mode and now firefox is useless

    How do you know it is in Safe Mode?
    Normally closing Firefox - Firefox button>Exit or File>Exit - and waiting a few seconds before re-opening should put you back into Normal Mode.
    If not, check with Task Manager and close Firefox if it is still running.
    Please sign in when you report back on progress. You may need to do some troubleshooting. Full system details would help.

  • HT3964 my computer displays only a blue light on the screen after booting (and rebooting)! How can I fix this?

    There is a blue light on the screen of my mac book pro and the computer will not display anything! Does anyone have any advice/recommendations!?

    For Safari you could try clearing its cache and history via Settings > Safari.
    For Safari and your other apps you could close them all completely and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Safe Boot restart problem

    In SnowLeopard I never had this problem... but in Lion 10.7.2 on my 27" iMac after doing a Safe Boot a simple restart doesn't work.
    The system hangs with a blank gray screen (not the gray linen login screen)(and a moveable cursor... i.e. system does not appear to be locked-up) after choosing Restart from the Apple menu.
    The only workaround I've found is instead of doing a hard restart (which I had been doing until I found this workaround) is to then hit the power button on the back of my iMac for just a fraction of a second (i.e. not hold it down for many seconds as when doing a hard restart).
    After this the gray linen background (login screen) appears and I can click on its "Restart" to restart my system.
    Anyone else having problems restarting after a Safe Boot?
    Ron

    This problem still persists in 10.7.3.
    After doing a Safe Boot it requires a HARD restart.
    What the _____ is going on?
    Apple you've had several updates of Lion and you still can't get a basic troubleshooting function to work properly?
    Lay off the finger-swiping 'enhancements' for a while and pay attention to the basics.

  • Can't Safe Boot with 10.6.2 and GTX 285

    Can't safe boot with 10.6.2 and NVIDIA GTX 285 (2009 Mac Pro).
    What the heck am I supposed to do, take out the graphics card every time I want to safe boot?!
    Suggestions please!

    No, I think what it is, is that the GTX 285 drivers somehow are being treated as 3rd party extensions not to be loaded on a safe boot, but the problem is that without those drivers, even if I switch my monitor over to my GT 120 card, it still won't boot. Ugh.
    I am considering reinstalling 10.6 over on top of my current system, then putting the 10.6.2 on top of that. If I do this, do I risk losing any preferences or having to reinstall any 3rd-party software? At this point, I'll happily reinstall whatever it takes... I just didn't want to have to do a clean system where I have to track down every single bookmark file and saved preference for my main apps, but it could be this is now starting to take more time than it simply would have to do that from the get-go. Sigh.

  • I have heat issues into MacBook pro after installing windows 8. when boot from windows ha've overheating. how can I fix it??

    Have heat issues into MacBook pro when boot from windows partition how can I fix it??

    panarpan wrote:
    Have heat issues into MacBook pro when boot from windows partition how can I fix it??
    Are you saying you're running Windows in BootCamp or Windows as a Virtual Machine? You can increase the fan speed on the Mac using smcFanControl and use the software OGELTHORPE recommended to observe improvements.
    smcFanControl is a Mac application and doesn't work in Windows, but if you set a higher minimum fan speed (which is how smcFanControl works) while running OS X, when you reboot into a BootCamp partition, that minimum speed tends to be carried over.

  • My caps lock was stuck and I shut down. Now it's coming back up in safe boot and asking for a password. It won't take my password, I believe because of the caps lock problem. So, how can I get in?

    My caps lock was stuck when I shut down my computer. It is coming back up in safe boot (I had spilled liquid on it).
    It's asking for my password - which has some lower case letters...So now how can I get in?
    Is there a way to change this password or something?
    I have a wireless keyboard, but it wasn't set up - so, It's not recognizing it.
    Any ideas?

    Take your computer to get the keyboard replaced, your lucky it didn't trigger the moisture sensor and brick your machine, so your chances of the machine working well after the keyboard is replaced is likely very good.
    As long as the main keyboard is sending a caps lock signal, it's not going to work even if you get in.
    If you need to remove files off the internal drive, use a Firewire cable (800 to 400 adpater may be needed) and hold T to boot the problem Mac into Firewire Target Disk Mode and connect the cable to another Mac, the hard drive will appear on the desktop which you can then remove/erase files.

  • HT1436 My Power Mac G5 will not fully boot without safe mode, it only comes to a blue screen where my cursor duplicates in to 2, (one is frozen, one can move by moving the mouse). What is my problem, and how do I fix it?

    My Power Mac G5 will not fully boot without safe mode, it only comes to a blue screen where my cursor duplicates in to 2, (one is frozen, one can move by moving the mouse). What is my problem, and how do I fix it?

    Great clue Lukas...
    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
    Reboot, test again.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.
    Also look in these if they exist, some are invisible...
    /private/var/run/StartupItems
    /Library/StartupItems
    /System/Library/StartupItems
    /System/Library/LaunchDaemons
    /Library/LaunchDaemons

  • IMac keep ejecting my 2TB external HDD but in safe boot mode it is totally fine. How to resolve the problem?

    Hi,
    I have WD 2 TB external HDD. It has two partitions, one I use for my time machiine backup and one for my personal files and documents. Recently the iMac keeps ejecting the external HDD as soon as it gets connected to the iMac. I tried to reboot the computer in safe boot mode (by holding down the shift key at startup) and found out that problem is not there anymore. I can access my external HDD there and it never ejects the HDD.
    It seems like the HDD is fine, the problem is with the iMac. Can anybody please give any solution to this problem?
    Thanks!

    Thanks Allan for your reply!
    It makes sence that there must be some log in /start up item which is causing this problem. I went System Preference>Users & Groups> Login items> disabled all the items there to make sure, and restarted the computer but the problem is still there
    Is there any other way to stop/configure the log in items?
    Thanks again!

  • I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem?

    I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
    Interval Since Last Panic Report:  665204 sec
    Panics Since Last Report:          8
    Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
    Sat May 26 07:23:05 2012
    panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8160313b00 : 0xffffff8000220792
    0xffffff8160313b80 : 0xffffff80002b4f36
    0xffffff8160313b90 : 0xffffff8000227e68
    0xffffff8160313bd0 : 0xffffff7f80d14250
    0xffffff8160313c20 : 0xffffff7f80d14f73
    0xffffff8160313cc0 : 0xffffff800059a237
    0xffffff8160313d00 : 0xffffff8000586cbf
    0xffffff8160313d20 : 0xffffff800057e6e3
    0xffffff8160313df0 : 0xffffff800057ed06
    0xffffff8160313e20 : 0xffffff8000583c52
    0xffffff8160313e70 : 0xffffff8000583d05
    0xffffff8160313e90 : 0xffffff80005358b4
    0xffffff8160313ef0 : 0xffffff80005367c3
    0xffffff8160313f30 : 0xffffff8000536897
    0xffffff8160313f60 : 0xffffff80005ccfe8
    0xffffff8160313fb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
    com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
    dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
    BSD process name corresponding to current thread: iStatLocalDaemon
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 69777074610
    last loaded kext at 58265763561: com.intego.iokit.VBX6NKE            1 (addr 0xffffff7f80d11000, size 45056)
    loaded kexts:
    com.intego.iokit.VBX6NKE            1
    com.intego.iokit.BehavioralKext            1
    com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
    com.intego.kext.VirusBarrierKPI            10.6.8
    com.globaldelight.driver.BoomDevice            1.1
    com.huawei.driver.HuaweiDataCardACMData            4.2
    Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
    USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
    USB Device: CanoScan, 0x04a9  (Canon Inc.), 0x1904, 0xfa141200 / 6
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: HUAWEI Mobile, 0x12d1  (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
    USB Device: My Passport 070A, 0x1058  (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    Immediate suspects are the additions you added to you rsystem that installed kexts (drivers).  From above,
    com.intego.iokit.VBX6NKE            1
    com.intego.iokit.BehavioralKext            1
    com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
    com.intego.kext.VirusBarrierKPI            10.6.8
    com.globaldelight.driver.BoomDevice            1.1
    com.huawei.driver.HuaweiDataCardACMData            4.2
    Two experiments you can try.
    1.  Boot in safe mode and see if you can shut down normally.  All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
    2. Uninstall all the intego VirusBarrier stuff.  That's my first guess and the troublemaker.

Maybe you are looking for

  • Oracle Beehive 2.0.1 and 11.2.0.2 db

    Happy New Year.... Has anyone succesfully installed Beehive 2.0.1.0 against a 64-bit 11.2.0.2 db running on OEL5U5? Beehive installation is on 32-bit OEL5U5 and runs very well until the Framework Configuration phase.. ./beectl add_user_subscription_t

  • Depreciation not showing correctly

    Hi We are facing the below  mentioned scenario in asset management For example : We purchased one asset on 01.04.2011 for Rs.10000 @10% depreciation(SLM)       while checking in ASW01N, it  shows the depreciation details as follows It is showing the

  • How to keep mac at its best condition

    My mac have been overheating quite easily and battery is running out quicker than before so im wondering if anyone can tell me how to keep my mac at its best condition. My mac is 2010 mid mac book pro

  • OO ALV Download Problem

    Hello,            I have developed ALV Gird using OO.While iam trying to download i.e thru Export--local file path . System is throwing dump. Thanks.

  • Remote Desktop Services error

    We have a user that uses a new mac book air to connect to our terminal servers using the remote desktop services feature in Windows Server 2008 R2.  She is using the standard Rdesktop client supplied by Microsoft. While she is working sometimes the r