Safe Mode

While I have no problem booting into the Startup Manager using the command key with my wireless keyboard I'm finding it impossible to boot into Safe Mode using the option key. Any suggestions would be appreciated.

Perhaps i wasn't clear. Holding the shift key after the chime does not work with my wireless keyboard. I'm aware of the terminal commands to force safe booting but was wondering whether I was doing something wrong.

Similar Messages

  • I tried to install latest OS update. Recd error installing. IT tried to load the upgrade in Safe Mode. Now system will not boot up. IT says I have to do a clean install which loses all data.

    After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
    The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
    Major panic....
    I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...

    Several take home messages here:
    always back up before you update.
    always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
    Norton is very, very bad software, and you should get rid of it.
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  • Mid 2009 Crashing but fine in Safe Mode

    Hello friendly support community,
    Having a little issue again with my mid 2009 Macbook Pro 2.53GHz intel core 2 duo system. Upgraded the system from 4gb to 8 gb about a month ago and everything has seemingly been running fine until today.
    - Shut down my system last night.
    - Went to power on this evening about an hr ago and I was stuck on the white Apple logo loading screen.-
    - Reset PRAM (reset 3 times in a row) and SMC ---- still stuck
    - Boot into safe mode--- worked then immediately restarted (via instructions from http://support.apple.com/kb/TS2570)
    - Boot normaly (no longer stuck on white loading screen!)----- then immediate CRASH!!!
    - Back in safe mode now (which is working fine) to submit this Help Discussion
    Here is the panic report. Any ideas. I know that yesterday I updated the Evernote app from the Apple App Store and updated the definitions in the VirusBarrier App (also downloaded from the app store a while ago). Nothing more changed. Would really appreciate the help!
    Interval Since Last Panic Report:  699621 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    EE13C9DD-36A4-4CEC-8556-2699A200F2FA
    Sat Dec  8 20:22:50 2012
    panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x0027c015, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x00000000, EBX: 0x04ccd9bc, ECX: 0x0dfe53d4, EDX: 0x00000010
    CR2: 0x00000010, EBP: 0x827a3578, ESI: 0x045c46b0, EDI: 0x03ebf7b8
    EFL: 0x00010297, EIP: 0x0027c015, CS:  0x00000008, DS:  0x00840010
    Error code: 0x00000000
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x827a3378 : 0x21b837 (0x5dd7fc 0x827a33ac 0x223ce1 0x0)
    0x827a33c8 : 0x2abf6a (0x59e3d0 0x27c015 0xe 0x59e59a)
    0x827a34a8 : 0x2a1a78 (0x827a34c0 0x320 0x827a3578 0x27c015)
    0x827a34b8 : 0x27c015 (0xe 0x48 0x827a0010 0x220010)
    0x827a3578 : 0x27c14b (0x4ccd9bc 0x1 0x827a35e8 0x1)
    0x827a3598 : 0x27e631 (0x4ccd9bc 0x1 0x0 0x3494000)
    0x827a35b8 : 0x26b175 (0x4ccd9bc 0x1 0x0 0x0)
    0x827a3608 : 0x910f22 (0xd5821bc 0x3493000 0x0 0x3494000)
    0x827a36a8 : 0x91268f (0x41000 0x0 0x827a374c 0x1)
    0x827a3768 : 0x30d08c (0x7db30af0 0x0 0xd2854c4 0x2a0354)
    0x827a37c8 : 0x2ce7fc (0x827a38b8 0xe2b7500 0x827a3868 0x42d929)
    0x827a3878 : 0x42d35f (0xd34df38 0x827a38b8 0x827a38c8 0x2cce69)
    0x827a3898 : 0x2fa6c8 (0x827a38b8 0x0 0x1 0xdfe13e4)
    0x827a38c8 : 0x2d3cf5 (0x7db30af0 0xdf9a800 0x0 0x41000)
    0x827a39d8 : 0x2d466a (0x447000 0x0 0x0 0x202d)
    0x827a3a78 : 0x2d4738 (0xe2b11bc 0xb35db0 0x0 0x447af8)
    0x827a3ab8 : 0x42f641 (0xe2b11bc 0xb35db0 0x0 0x447af8)
    0x827a3b58 : 0x2ff361 (0x827a3b78 0x121abe30 0x0 0x0)
    0x827a3ba8 : 0x476a19 (0xe2b11bc 0x2c 0x827a3e78 0x0)
    0x827a3f78 : 0x4f82fb (0xd9dea80 0xdd01568 0xdfe1324 0x1)
    0x827a3fc8 : 0x2a251d (0xdd01564 0x0 0x10 0xe6e97e4)
          Kernel Extensions in backtrace (with dependencies):
             com.apple.BootCache(31.1)@0x90f000->0x913fff
    BSD process name corresponding to current thread: mds
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro5,5 (Mac-F2268AC8)
    System uptime in nanoseconds: 35889600979
    unloaded kexts:
    (none)
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch    54.3 - last loaded 32944551969
    com.apple.driver.AppleHWSensor    1.9.3d0
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AGPM    100.12.31
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.InternalModemSupport    2.6.2
    com.apple.driver.AppleMikeyHIDDriver    1.2.0
    com.apple.driver.AudioAUUC    1.57
    com.apple.driver.AppleMikeyDriver    2.0.5f14
    com.apple.driver.AppleHDA    2.0.5f14
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.driver.AppleMCCSControl    1.0.20
    com.apple.driver.SMCMotionSensor    3.0.1d2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.AppleIntelYonahProfile    14
    com.apple.driver.AppleIntelPenrynProfile    17
    com.apple.driver.AppleIntelNehalemProfile    11
    com.apple.driver.AppleIntelMeromProfile    19
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.GeForce    6.3.6
    com.apple.driver.AppleLPC    1.5.1
    com.apple.kext.AppleSMCLMU    1.5.2d10
    com.apple.driver.AppleGraphicsControl    2.10.6
    com.apple.driver.AppleBacklight    170.0.46
    com.apple.driver.AppleUSBTCButtons    201.6
    com.apple.driver.AppleUSBTCKeyEventDriver    201.6
    com.apple.driver.AppleUSBTCKeyboard    201.6
    com.apple.driver.AppleIRController    303.8
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.driver.AppleUSBCardReader    2.6.1
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AirPortBrcm43xx    423.91.27
    com.apple.driver.AirPortBrcm43224    428.42.4
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.driver.AppleSmartBatteryManager    160.0.0
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.nvenet    2.0.17
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleUSBOHCI    4.2.0
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.IOBluetoothHIDDriver    2.4.5f3
    com.apple.driver.AppleMultitouchDriver    207.11
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleHDAHardwareConfigDriver    2.0.5f14
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.AppleProfileFamily    41
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.AppleBacklightExpert    1.0.1
    com.apple.nvidia.nv50hal    6.3.6
    com.apple.NVDAResman    6.3.6
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.driver.AppleUSBMultitouch    207.7
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
    com.apple.iokit.IOUSBMassStorageClass    2.6.7
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOAHCISerialATAPI    1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.driver.XsanFilter    402.1
    com.apple.driver.AppleFileSystemDriver    2.0
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.driver.NVSMU    2.2.7
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    6
    com.apple.driver.DiskImages    289
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9250315ASG, 232.89 GB
    Serial ATA Device: MATSHITADVD-R   UJ-868
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000 / 3

    Happened a few more times.
    Here's the latest Panic report.
    Any idea if it's an issue with the ram???
    Interval Since Last Panic Report:  702277 sec
    Panics Since Last Report:          3
    Anonymous UUID:                    EE13C9DD-36A4-4CEC-8556-2699A200F2FA
    Sat Dec  8 21:24:35 2012
    panic(cpu 1 caller 0x2a0663): "Spinlock acquisition timed out: lock=0x2fce7b8, lock owner thread=0x200, current_thread: 0xdd563d4, lock owner active on CPU 0xffffffff"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/locks_i386.c:374
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x80bf3c28 : 0x21b837 (0x5dd7fc 0x80bf3c5c 0x223ce1 0x0)
    0x80bf3c78 : 0x2a0663 (0x59ccb0 0x2fce7b8 0x200 0xdd563d4)
    0x80bf3cb8 : 0x27d49e (0x2fce7b8 0x1 0x80bf3ce8 0x2aac45)
    0x80bf3d08 : 0x27d657 (0x43e2dac 0xe10b8dc 0x40000 0x0)
    0x80bf3d38 : 0x256b84 (0x43e2dac 0xe10b8dc 0x40000 0x0)
    0x80bf3de8 : 0x258f93 (0xdd06250 0x40000 0x0 0x1)
    0x80bf3f38 : 0x2ab83c (0xc679334 0x1d2db000 0x1 0x1)
    0x80bf3fc8 : 0x2a18da (0xda6e644 0x1 0x10 0xda6e644)
    BSD process name corresponding to current thread: AppCleaner
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro5,5 (Mac-F2268AC8)
    System uptime in nanoseconds: 173963418643
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver    2.0 (addr 0x7a5fd000, size 0x12288) - last unloaded 140031833699
    loaded kexts:
    com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 37542394069
    com.apple.driver.AGPM    100.12.31
    com.apple.driver.AudioAUUC    1.57
    com.apple.driver.AppleMikeyHIDDriver    1.2.0
    com.apple.driver.AppleIntelPenrynProfile    17
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleMikeyDriver    2.0.5f14
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.driver.AppleHDA    2.0.5f14
    com.apple.driver.AppleBluetoothMultitouch    54.3
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.AppleMCCSControl    1.0.20
    com.apple.nvenet    2.0.17
    com.apple.kext.AppleSMCLMU    1.5.2d10
    com.apple.driver.SMCMotionSensor    3.0.1d2
    com.apple.driver.AirPortBrcm43224    428.42.4
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.driver.AppleLPC    1.5.1
    com.apple.driver.AppleBacklight    170.0.46
    com.apple.GeForce    6.3.6
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AppleUSBTCButtons    201.6
    com.apple.driver.AppleUSBTCKeyboard    201.6
    com.apple.driver.AppleIRController    303.8
    com.apple.driver.AppleUSBCardReader    2.6.1
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.driver.AppleUSBOHCI    4.2.0
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSmartBatteryManager    160.0.0
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleBluetoothHIDKeyboard    141.5
    com.apple.driver.AppleHIDKeyboard    141.5
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.driver.IOBluetoothHIDDriver    2.4.5f3
    com.apple.driver.AppleMultitouchDriver    207.11
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.iokit.AppleProfileFamily    41
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.driver.NVSMU    2.2.7
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleBacklightExpert    1.0.1
    com.apple.nvidia.nv50hal    6.3.6
    com.apple.NVDAResman    6.3.6
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.driver.AppleUSBMultitouch    207.7
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.iokit.IOUSBMassStorageClass    2.6.7
    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOAHCISerialATAPI    1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.TMSafetyNet    6
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    289
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9250315ASG, 232.89 GB
    Serial ATA Device: MATSHITADVD-R   UJ-868
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

  • Firefox hangs on opening requiring force quit I have snow leopard mac It hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise m

    Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
    == This happened ==
    Every time Firefox opened
    == I tried to update firefox add-ons ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    Try a new profile. See [[Recovering important data from an old profile]]

  • FireFox 4 Crashes When Started (Both Normal and Safe Mode)

    When I open up FireFox 4 (both in normal mode and safe mode) it crashes within a few seconds. It is a fresh install of FireFox 4 but I also have FireFox 3.6 installed as well. The report that was given is:
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    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1278990773
    ProductName: Firefox
    ReleaseChannel: beta
    SecondsSinceLastCrash: 38
    StartupTime: 1279002344
    Theme: classic/1.0
    Throttleable: 1
    URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
    Vendor: Mozilla
    Version: 4.0b1
    I have Windows 7 32bit

    1. You have a pre-release Beta 1 version of what will become Firefox 4 in like 5 or 6 months. Unless you are intending to test it for flaws and report those flaws to help in the development process, don't use it.
    2. Did you create a new Profile for 4.0b1, and are you using that Profile with it? ''That isn't done automatically when you install 4.0b1, and those of us who have been doing the "testing" for many years consider a new Profile as the basis of doing out testing.''
    [http://support.mozilla.com/en-US/kb/Managing+Profiles]
    IMO, Mozilla is making a huge mistake by directly offering these beta versions to the general public.
    Also IMO. if you want to play with 4.0b1, use the Portable Firefox 4.0beta version to minimize any conflicts with a currently installed version of Firefox, and to eliminate the need for creating a new Profile for 4.0 Beta #:
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    Normaly the reinstall data is on a separate part on your HD, not in Windows.
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    http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29

  • My MB is always starting up in safe mode... why? What to do to start-up normally? Please help.

    Hi,
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    Few hours back i performed that, and since then it just starting up in safe mode without holding the any shift key. I have password protected log-in and each time the dialog box shown the safe mode, not the normal boot as it used to be. I restarted so many times, but same result.
    I started-up by holding down the Option key, dialog box showing the same thing "safe mode" and same result.
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    I couldn't take the screen shot of that dialog box that appears before starting up.
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    I used disk utility and verified the disk during the safe mode, i don't know if that is right or wrong to perform that utility in safe mode, but it all appeared as normal. You can see that from the following image.
    Few days back, i performed the disk utility to verify disk while on the normal boot. But the result shown the red marks, please see the following image for details.
    Hardware Overview:
      Model Name:          MacBook
      Model Identifier:          MacBook2,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache (per processor):          4 MB
      Memory:          1 GB
      Bus Speed:          667 MHz
      Boot ROM Version:          MB21.00A5.B07
      SMC Version:          1.13f3
      Serial Number:          4*********M
      Sudden Motion Sensor:
      State:          Enabled
    BANK 0/DIMM0:
      Size:          512 MB
      Type:          DDR2 SDRAM
      Speed:          667 MHz
      Status:          OK
    BANK 1/DIMM1:
      Size:          512 MB
      Type:          DDR2 SDRAM
      Speed:          667 MHz
      Status:          OK
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          10
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          10
      Automatic Restart On Power Loss:          No
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Wake On LAN:          Yes
      Display Sleep Uses Dim:          Yes
      Battery Power:
      System Sleep Timer (Minutes):          5
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          1
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
    Battery Information:
      Battery Installed:          Yes
      First low level warning:          No
      Full Charge Capacity (mAh):          2745
      Remaining Capacity (mAh):          2745
      Amperage (mA):          133
      Voltage (mV):          12575
      Cycle Count:          507
    AC Charger Information:
      Connected:          Yes
      Charging:          No
    Hardware Configuration:
      UPS Installed:          No
    Intel ICH7-M AHCI:
      Vendor:          Intel
      Product:          ICH7-M AHCI
      Speed:          1.5 Gigabit
      Description:          AHCI Version 1.10 Supported
    TOSHIBA MK1234GSX:
      Capacity:          111.79 GB
      Model:          TOSHIBA MK1234GSX
      Revision:          AH008B
      Serial Number:          Z6M7T4FTT
      Native Command Queuing:          Yes
      Queue Depth:          8
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk0
      OS9 Drivers:          No
      S.M.A.R.T. status:          Verified
      Volumes:
    Macintosh HD:
      Capacity:          111.47 GB
      Available:          24.09 GB
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk0s2
      Mount Point:          /
    TOSHIBA MK1234GSX:
      Capacity:          111.79 GB
      Model:          TOSHIBA MK1234GSX
      Revision:          AH008B
      Serial Number:          Z6M7T4FTT
      Native Command Queuing:          Yes
      Queue Depth:          8
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk0
      OS9 Drivers:          No
      S.M.A.R.T. status:          Verified
      Volumes:
    Macintosh HD:
      Capacity:          111.47 GB
      Available:          24.09 GB
      Writable:          Yes
      File System:          Journaled HFS+
      BSD Name:          disk0s2
      Mount Point:          /
    System Software Overview:
      System Version:          Mac OS X 10.4.11 (8S2167)
      Kernel Version:          Darwin 8.11.1
      Boot Volume:          Macintosh HD
    Please help me out. Let me know how to start-up normally. By the way, my superdrive is not detecting DVDs including the OS dvds, but it read and write the CDs. So, It is not possible to reinstall OS early, at least not before the having the back up of the data. Please help me with contingency plan/s or as you think fit.
    Thank you. Look forward to your reply.
    <Personal Information Edited by Host> 

    Maximillianmann,
    depending upon how full “almost full” actually is, that could be the problem.
    You can try this, if you have Mac OS X 10.7 or newer installed, to see if it’s not related to your disk being almost full: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Once you hear the startup chime, try booting into Safe mode; does it let you do so now?

  • G770 won't boot normally or in safe mode... I suspect it has something to do with the boot optimizer

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    How did you resolve the issue?
    I have the exactly same issue.
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  • My MacBook pro will only load in safe mode with blue screen then freeze, but I can boot windows up fine and access all info on the mac side. Can anyone help?

    Hi all,
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  • 4.01 automatic update today 4.29.11, now pages will NOT load at all, just hangs there saying connecting. Tried system restore, re-installing, only way to get it to work is to boot in safe mode. Running W7, 64bit, I5, 2.53 ghz, 4GB, ati radeon 5470

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    My computer is set to auto update for Windows 7 Home Premium and for Microsoft Office Professional Plus 2010. I am also running Norton 360. There was a major update for Office on 12/10/14 that seems to be when my problems started. This month, every time my updates have caused a reboot, Mozilla has failed to open. I have uninstalled it and reinstalled it several times, and it has only lasted a day or two before it crashes again. This last time it will still not open. All the instructions to troubleshoot seem to be based on the idea that the program is open and just has issues. I can't even get it to open up in Safe Mode.
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    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. A clean reinstall is not the same as a regular reinstall performed using the built in installer. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
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    #After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
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    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
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    Please report back to say if this helped you!
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  • In updating FF, message says to restart to complete previous upgrade. I reboot, with same message. Attempted to uninstall. Same message, even in Safe Mode.

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    Download a fresh Firefox copy and save the file to the desktop.
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    If you are unable to boot from an OS X Installer Disc, then most likely the computer has suffered a major motherboard failure. You will need to take the computer in for repair. If you can boot from the installer disc then run the diagnostics tests:
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    Try SMC reset:
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