Safe Mode
While I have no problem booting into the Startup Manager using the command key with my wireless keyboard I'm finding it impossible to boot into Safe Mode using the option key. Any suggestions would be appreciated.
Perhaps i wasn't clear. Holding the shift key after the chime does not work with my wireless keyboard. I'm aware of the terminal commands to force safe booting but was wondering whether I was doing something wrong.
Similar Messages
-
After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
Major panic....
I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...Several take home messages here:
always back up before you update.
always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
Norton is very, very bad software, and you should get rid of it.
You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
Your hard drive may be failing and thus may not be salvageable.
You could try booting into the recovery partition and seeing if you can repair your hard drive.
If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
In the mean time, get notes and slides from a (smart) friend. -
Mid 2009 Crashing but fine in Safe Mode
Hello friendly support community,
Having a little issue again with my mid 2009 Macbook Pro 2.53GHz intel core 2 duo system. Upgraded the system from 4gb to 8 gb about a month ago and everything has seemingly been running fine until today.
- Shut down my system last night.
- Went to power on this evening about an hr ago and I was stuck on the white Apple logo loading screen.-
- Reset PRAM (reset 3 times in a row) and SMC ---- still stuck
- Boot into safe mode--- worked then immediately restarted (via instructions from http://support.apple.com/kb/TS2570)
- Boot normaly (no longer stuck on white loading screen!)----- then immediate CRASH!!!
- Back in safe mode now (which is working fine) to submit this Help Discussion
Here is the panic report. Any ideas. I know that yesterday I updated the Evernote app from the Apple App Store and updated the definitions in the VirusBarrier App (also downloaded from the app store a while ago). Nothing more changed. Would really appreciate the help!
Interval Since Last Panic Report: 699621 sec
Panics Since Last Report: 1
Anonymous UUID: EE13C9DD-36A4-4CEC-8556-2699A200F2FA
Sat Dec 8 20:22:50 2012
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x0027c015, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x04ccd9bc, ECX: 0x0dfe53d4, EDX: 0x00000010
CR2: 0x00000010, EBP: 0x827a3578, ESI: 0x045c46b0, EDI: 0x03ebf7b8
EFL: 0x00010297, EIP: 0x0027c015, CS: 0x00000008, DS: 0x00840010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x827a3378 : 0x21b837 (0x5dd7fc 0x827a33ac 0x223ce1 0x0)
0x827a33c8 : 0x2abf6a (0x59e3d0 0x27c015 0xe 0x59e59a)
0x827a34a8 : 0x2a1a78 (0x827a34c0 0x320 0x827a3578 0x27c015)
0x827a34b8 : 0x27c015 (0xe 0x48 0x827a0010 0x220010)
0x827a3578 : 0x27c14b (0x4ccd9bc 0x1 0x827a35e8 0x1)
0x827a3598 : 0x27e631 (0x4ccd9bc 0x1 0x0 0x3494000)
0x827a35b8 : 0x26b175 (0x4ccd9bc 0x1 0x0 0x0)
0x827a3608 : 0x910f22 (0xd5821bc 0x3493000 0x0 0x3494000)
0x827a36a8 : 0x91268f (0x41000 0x0 0x827a374c 0x1)
0x827a3768 : 0x30d08c (0x7db30af0 0x0 0xd2854c4 0x2a0354)
0x827a37c8 : 0x2ce7fc (0x827a38b8 0xe2b7500 0x827a3868 0x42d929)
0x827a3878 : 0x42d35f (0xd34df38 0x827a38b8 0x827a38c8 0x2cce69)
0x827a3898 : 0x2fa6c8 (0x827a38b8 0x0 0x1 0xdfe13e4)
0x827a38c8 : 0x2d3cf5 (0x7db30af0 0xdf9a800 0x0 0x41000)
0x827a39d8 : 0x2d466a (0x447000 0x0 0x0 0x202d)
0x827a3a78 : 0x2d4738 (0xe2b11bc 0xb35db0 0x0 0x447af8)
0x827a3ab8 : 0x42f641 (0xe2b11bc 0xb35db0 0x0 0x447af8)
0x827a3b58 : 0x2ff361 (0x827a3b78 0x121abe30 0x0 0x0)
0x827a3ba8 : 0x476a19 (0xe2b11bc 0x2c 0x827a3e78 0x0)
0x827a3f78 : 0x4f82fb (0xd9dea80 0xdd01568 0xdfe1324 0x1)
0x827a3fc8 : 0x2a251d (0xdd01564 0x0 0x10 0xe6e97e4)
Kernel Extensions in backtrace (with dependencies):
com.apple.BootCache(31.1)@0x90f000->0x913fff
BSD process name corresponding to current thread: mds
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 35889600979
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 54.3 - last loaded 32944551969
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.3.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3Happened a few more times.
Here's the latest Panic report.
Any idea if it's an issue with the ram???
Interval Since Last Panic Report: 702277 sec
Panics Since Last Report: 3
Anonymous UUID: EE13C9DD-36A4-4CEC-8556-2699A200F2FA
Sat Dec 8 21:24:35 2012
panic(cpu 1 caller 0x2a0663): "Spinlock acquisition timed out: lock=0x2fce7b8, lock owner thread=0x200, current_thread: 0xdd563d4, lock owner active on CPU 0xffffffff"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/locks_i386.c:374
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x80bf3c28 : 0x21b837 (0x5dd7fc 0x80bf3c5c 0x223ce1 0x0)
0x80bf3c78 : 0x2a0663 (0x59ccb0 0x2fce7b8 0x200 0xdd563d4)
0x80bf3cb8 : 0x27d49e (0x2fce7b8 0x1 0x80bf3ce8 0x2aac45)
0x80bf3d08 : 0x27d657 (0x43e2dac 0xe10b8dc 0x40000 0x0)
0x80bf3d38 : 0x256b84 (0x43e2dac 0xe10b8dc 0x40000 0x0)
0x80bf3de8 : 0x258f93 (0xdd06250 0x40000 0x0 0x1)
0x80bf3f38 : 0x2ab83c (0xc679334 0x1d2db000 0x1 0x1)
0x80bf3fc8 : 0x2a18da (0xda6e644 0x1 0x10 0xda6e644)
BSD process name corresponding to current thread: AppCleaner
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 173963418643
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x7a5fd000, size 0x12288) - last unloaded 140031833699
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 37542394069
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.nvenet 2.0.17
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.GeForce 6.3.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2 -
Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
== This happened ==
Every time Firefox opened
== I tried to update firefox add-ons ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7Try a new profile. See [[Recovering important data from an old profile]]
-
FireFox 4 Crashes When Started (Both Normal and Safe Mode)
When I open up FireFox 4 (both in normal mode and safe mode) it crashes within a few seconds. It is a fresh install of FireFox 4 but I also have FireFox 3.6 installed as well. The report that was given is:
Add-ons: [email protected]:1.0.6,{5F590AA2-1221-4113-A6F4-A4BB62414FAC}:0.45.6.20100202.1, :1.2,[email protected]:1.0rc1,{8545daff-ad1e-493f-a37e-eed1ac79682b}:1.0,[email protected]:6.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0b1
BuildID: 20100630141702
CrashTime: 1279002364
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1278990773
ProductName: Firefox
ReleaseChannel: beta
SecondsSinceLastCrash: 38
StartupTime: 1279002344
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 4.0b1
I have Windows 7 32bit1. You have a pre-release Beta 1 version of what will become Firefox 4 in like 5 or 6 months. Unless you are intending to test it for flaws and report those flaws to help in the development process, don't use it.
2. Did you create a new Profile for 4.0b1, and are you using that Profile with it? ''That isn't done automatically when you install 4.0b1, and those of us who have been doing the "testing" for many years consider a new Profile as the basis of doing out testing.''
[http://support.mozilla.com/en-US/kb/Managing+Profiles]
IMO, Mozilla is making a huge mistake by directly offering these beta versions to the general public.
Also IMO. if you want to play with 4.0b1, use the Portable Firefox 4.0beta version to minimize any conflicts with a currently installed version of Firefox, and to eliminate the need for creating a new Profile for 4.0 Beta #:
Download Firefox Portable Test to your hard drive and double click the '''FirefoxPortableTest_4.0_Beta_#_English.paf.exe''' file. The entire installation (including a new Profile for "Portable") will be self-contained in the \Program Files\FirefoxPortableTest\ folder and won't interfere with an "official" version that you already have installed. Your Profile will be in the \Program Files\FirefoxPortableTest\Data\profile\ folder.
The "down side" is that Firefox Portable won't launch if any other version of Firefox is already running.
[http://portableapps.com/apps/internet/firefox_portable/test] -
Blue Screen of death - now can't load Windows (even in safe mode)
Last night laptop (Satellite L500 19Z; Win 7 64 bit) crashed whilst playing CIV4. Got a blue screen of death; before I had chance to read any of the error messages on it the machine rebooted.
It loaded windows in safe mode fine then, and informed me as it had loaded safe mode OK the problem will be related to some recently installed software and I should uninstall programs I'd installed until it would load normally. As it was late last night I shut down and thought I'd sort it in the morning (in retrospect this may have been a mistake ....).
Today, when the machine tries to boot up it attempts a Startup Repair; unfortunately this fails every time and it says "Startup repair has tried several times but still cannot detemine the cause of the problem"
I looked at the log it produces but it passes all the individual tests.
I also can't access the advanced options for system recovery & support, which appears on the Startup Repair dialog box as it demands I be logged in, which apparently I'm not (presumably as the machine never got to the windows login screen before trying the startup repair). The error message reads "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. please click OK to restart the computer."
I've had a go at booting into the various advanced options (safe mode, safe mode with command prompt etc. but the outcome is the same).
I also tried the Repair your Computer option from the advanced boot options screen, but after the screen where it asks you to choose the language and keyboard, I get the same login error mentioned above.
Is there a way to repair or even run the hard disk based windows recovery (haven't got the recovery DVD with me as I'm away from home for a couple weeks) without logging into windows? I would have expected there to be but have yet to figure out how to do it.
(there are no disks in the disk drive, no other devices attached to the laptop - I've tried it with mains power and with the battery and have not noticed any differences)
Thanks
JamesNormaly the reinstall data is on a separate part on your HD, not in Windows.
The register is only used for Windows.
If it doesn't work you can always try to reinstall from a DVD later.
It does mean all your data on C:\ will be gone. If you can hook your HD on an other PC you can try to safe your work with a recover prog. -
I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either. Anyone have an idea as to what to do?
I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.
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1) FF 15.0.0.4619 on Windows PC 64 bit machine. No themes; about a dozen fairly standard plug-ins; a few extensions - fairly vanilla setup. Been having occassional problem this past week in viewing web PDFs.
Crash occurred after some program (adobe ??) wanted to do routine update.
2) Upon clicking FF icon pop up indicates "problem and unexpected crash" but clicking details button does NOT provide any info. Clicking on Restart FF button offers me option to Start in Safe Mode or Quit FF.
3) Starts in Safe Mode and first time I did that FF reported Java as being disabled and NOT upto date. Did Java update/install (Java Platform SE 7 U7 10.7.2). FF still will not start except in Safe Mode.
4) Re-booted computer ... Clicking FF icon brings up pop up with problem and crash sentence but no details. Following screen offers Reset to Default option, and upon clicking Reset it takes me back to the same pop up - so I am stuck in a loop that seems to accomplish nothing. Using Reset upon entering Sage Mode results in same loop.
I really hate using IE so appreciate any assistance in getting back to beloved FF.http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29
-
Hi,
I am frequently having troubles with my MB. Different types of troubles. Couldn't solve a single one yet.
I have performed reboot MB in safe mode-- hold down the left shift key after the start up tone till the spinning gear appeared.
Few hours back i performed that, and since then it just starting up in safe mode without holding the any shift key. I have password protected log-in and each time the dialog box shown the safe mode, not the normal boot as it used to be. I restarted so many times, but same result.
I started-up by holding down the Option key, dialog box showing the same thing "safe mode" and same result.
I started-up in single user mode, and then typed reboot, then pressed enter/return button, but dialog box shown the same and it started up in safe mode after entering the password.
While in the safe mode, i have selected the Mac OS X 10.4.11 from the preference pane, then restarted, but all produced the same result, same dialog box showing the safe mode.
I couldn't take the screen shot of that dialog box that appears before starting up.
I am currently using the internet while in safe mode, and using ethernet adapter- a AirStream 1100 F25 external modem attached to the USB port. I don't know if that is good for my MB to use internet on the safe mode.
I used disk utility and verified the disk during the safe mode, i don't know if that is right or wrong to perform that utility in safe mode, but it all appeared as normal. You can see that from the following image.
Few days back, i performed the disk utility to verify disk while on the normal boot. But the result shown the red marks, please see the following image for details.
Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version: 1.13f3
Serial Number: 4*********M
Sudden Motion Sensor:
State: Enabled
BANK 0/DIMM0:
Size: 512 MB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
BANK 1/DIMM1:
Size: 512 MB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 2745
Remaining Capacity (mAh): 2745
Amperage (mA): 133
Voltage (mV): 12575
Cycle Count: 507
AC Charger Information:
Connected: Yes
Charging: No
Hardware Configuration:
UPS Installed: No
Intel ICH7-M AHCI:
Vendor: Intel
Product: ICH7-M AHCI
Speed: 1.5 Gigabit
Description: AHCI Version 1.10 Supported
TOSHIBA MK1234GSX:
Capacity: 111.79 GB
Model: TOSHIBA MK1234GSX
Revision: AH008B
Serial Number: Z6M7T4FTT
Native Command Queuing: Yes
Queue Depth: 8
Removable Media: No
Detachable Drive: No
BSD Name: disk0
OS9 Drivers: No
S.M.A.R.T. status: Verified
Volumes:
Macintosh HD:
Capacity: 111.47 GB
Available: 24.09 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
TOSHIBA MK1234GSX:
Capacity: 111.79 GB
Model: TOSHIBA MK1234GSX
Revision: AH008B
Serial Number: Z6M7T4FTT
Native Command Queuing: Yes
Queue Depth: 8
Removable Media: No
Detachable Drive: No
BSD Name: disk0
OS9 Drivers: No
S.M.A.R.T. status: Verified
Volumes:
Macintosh HD:
Capacity: 111.47 GB
Available: 24.09 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
System Software Overview:
System Version: Mac OS X 10.4.11 (8S2167)
Kernel Version: Darwin 8.11.1
Boot Volume: Macintosh HD
Please help me out. Let me know how to start-up normally. By the way, my superdrive is not detecting DVDs including the OS dvds, but it read and write the CDs. So, It is not possible to reinstall OS early, at least not before the having the back up of the data. Please help me with contingency plan/s or as you think fit.
Thank you. Look forward to your reply.
<Personal Information Edited by Host>Maximillianmann,
depending upon how full “almost full” actually is, that could be the problem.
You can try this, if you have Mac OS X 10.7 or newer installed, to see if it’s not related to your disk being almost full: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Once you hear the startup chime, try booting into Safe mode; does it let you do so now? -
My Lenovo G770 will not boot in normal or safe mode. I usually escape out of the boot optimizer. Today I let it run and it went to the "starting windows" screen with a brief startup of the windows 7 animation...it freezes for a second, then a quick flash of the bsod, then to the "windows error recovery page" giving me the option of "starting windows normally" or "Launch Startup Repair (recommended)."
Starting Windows Normally eventually brings me back to the same place repeating what I just stated above paragraph.
When I launch the Startup Repair it "Cannot repair this computer automatically".
So I go to view advanced options for system recovery and support.
It brings me to 5 options:
Startup Repair (we already tried this above)
System Restore (unfortunately I didn't create any restore points)
System Image Recovery (unfortunately I haven't created an image to recover)
Windows Memory Diagnostic (no problems found-done several times)
Command Prompt (don't know what I can do here except for remove a bad/corrupted driver which may be the problem, but I don't know the driver name that is associated with the boot optimizer...can anyone tell me this?)
I've tried booting to safe mode in all of its incarnations and I can't even do that..it repeats the same things as stated above...windows 7 animation briefly starts then locks up, flash of bsod, then the windows error recovery page.
I've tried booting to last known good configuration (same thing occurs...brief startup of windows 7 animation, freeze, flash of bsod, then error recovery page.
The only thing that has given me any kind of result was "disabling system restart on system failure." When I do this, the BSOD doesn't flash briefly..it stays. and it gives me the error message page_fault_in_nonpaged_area.
I'm at a loss as to what to do. Not being able to boot into Safe Mode even is really frustrating. Any advice from anyone? can I remove the driver associated with the boot optimizer? If so, what is the name of the driver and where (directory) is it located?How did you resolve the issue?
I have the exactly same issue.
When I go System Image Recovery -->Select System Image-->Advanced->I can open all the drives [:Local Drive(C , LENOVO(D, Local Disk(E, Boot(X-where i think executable booting is here]. It comes with an Open prompt asking me to enter File Name with a File type: Setup Information.
I don't know which setup information and where to find it on my Drives.
Anyone know how to fix?
I was trying to re-install Win 7 from DVD but it is not executing either.
Can I boot with USB Ubuntu and Install Win 7 from there??? but how?
Need help? -
Hi all,
My MacBook pro was running fine then it went very slow, I got the spinning world but it would not do anything. I tried to restart but it had frozen, so I turned off the computer by the power buttton. Now it won't boot up, it justmfreezes with a blue screen in safe mode. I have tried booting isank blue user mod and running /sbin/fsck -fy and a couple of other suggestions from various discussion boards but nothing works. I just tried booting up in windows and it works fine, with access to the mackintosh HD.
Any ideas on how to fix the mac side??
Thanks in advance!Sorry rubbish predictive text.i meant to say I tried booting in single user and running /sbin/fsck -fy
-
I've been using firefox 4.01 Today (4.29.11) it downloaded an update and now the pages will not load. I tried disabling the add ons, system restore, un-installed/re-installed but the page hangs there and just says connecting. I booted in safe mode with networking and it worked. Running W7, 64Bit, I5, 2.53GHZ, 4GB, ATI mobility radeon 5470
I've been using firefox 4.01 Today (4.29.11) it downloaded an update and now the pages will not load. I tried disabling the add ons, system restore, un-installed/re-installed but the page hangs there and just says connecting. I booted in safe mode with networking and it worked. Running W7, 64Bit, I5, 2.53GHZ, 4GB, ATI mobility radeon 5470
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My computer is set to auto update for Windows 7 Home Premium and for Microsoft Office Professional Plus 2010. I am also running Norton 360. There was a major update for Office on 12/10/14 that seems to be when my problems started. This month, every time my updates have caused a reboot, Mozilla has failed to open. I have uninstalled it and reinstalled it several times, and it has only lasted a day or two before it crashes again. This last time it will still not open. All the instructions to troubleshoot seem to be based on the idea that the program is open and just has issues. I can't even get it to open up in Safe Mode.
I have tried to reinstall, and it says that it will launch automatically when the install is complete, but it is not working. Since Norton scans every download before it runs, I'm not certain if that is where the problem is since I never get the window that shows the step by step installer for Firefox.
What do I need to do?Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. A clean reinstall is not the same as a regular reinstall performed using the built in installer. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you. -
I tried to update Firefox and repeatedly get this message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now? " If I click no, nothing happens. If I click yes, it reboots, and I get the same message all over again. I have tried to uninstall the program and get the same message, even in Safe Mode. I tried to start with a previous system configuration, but the computer would not give me any previous configuration dates. I am using XP, and I deleted Internet Explorer, so I cannot access the Internet on that computer. I have tried to install the update by downloading the upgrade on a different computer and transfer it on a flash drive, but I got the same results. If I go to Control Panel/Add or Remove Programs, it says I have Firefox Version 13.0.1. For approximately 6 months previous to this incident, I have been getting a message when I load Firefox, that says that it could not install an attempted update. If I clicked okay, at least it would still run the old version. Now it won't even do that.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*Help > Troubleshooting Information > Profile Directory: Show Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup -
OS won't boot in safe mode or with Install Disc
I'm having one of those worst nightmare ever situations: Out of no where while using my Macbook it started to freeze up and all of my icons went away on my desktop. Then, I wasn't able to restart or do any force quit of my apps. I had to hard boot and have since not been able to get past the grey screen. I then tried safe mode and it completely shut off and shuts off subsequently ever time I try to power the system up. I'm really afraid I may have lost all of my data - I haven't updated with time machine in over a month, and I have some crucial settings that would take me forever to redo - why would this happen out of the blue for no reason, I hadn't changed anything recently. Any ideas? Any help? Please and thank you in advance.....
If you are unable to boot from an OS X Installer Disc, then most likely the computer has suffered a major motherboard failure. You will need to take the computer in for repair. If you can boot from the installer disc then run the diagnostics tests:
How to run hardware diagnostics for an Intel Mac
Boot from your original OS X Installer Disc One that came with your computer. After the chime press and hold down the "D" key until the diagnostic screen appears. Run the extended tests for a minimum of two or three hours. If any error messages appear note them down as you will need to report them to the service tech when you take the computer in for repair.
Some "common" error indicators:
SNS - sensor error
MEM - memory error
HDD - hard disk drive error
MOT - fan error
Nothing ever happens "out of the clear blue for no reason." A computer is an electronic device, and electronic devices can and do fail. One good reason for backing up regularly. -
Can someone please help me with a Macbook Pro booting question?
Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
Any suggestions? Thanks for your help.Try SMC reset:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
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